My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!

Had an issue w my car; thought it was my alternator but it was something else that Scott found the…read moreissue and fixed it for me. Incredibly thankful for him and everyone at the shop. Most places will do anything they can to add onto your bill including changing things that didn't need to be done but this is a great honest shop.

This place is great. Better prices. Good work good employees and get fluids topped off Everytime…read more Wouldn't go anywhere else.

This place deserves 0 stars and I highly recommend nobody using them for any service to your car…read moreunless you want the issue to worsen. For one, they don't know how to tighten bolts on oil pans and will leave your undercarriage covered in oil. Secondly, they'll lie right to your face and tell you some nonsense lie that has nothing to do with the issue because they can't own up to their mistakes. Went to get the bolt tightened on the oil pan that they left loose and they still didn't tighten it all the way. On top of that, they didn't top off our oil and put a filter in that we didn't need only to jam it into position causing more issues. Horrible service, I don't see how theyre up and running honestly.

Was a pleasure doing business with your whole team. My truck looks brand new and that says a lot…read moreabout a 24 year old truck. Thanks for all your help.

We have been looking for a reliable, reasonably priced auto repair provider since moving to Florida…read morein 2020. Stewart seems to be that place. We have taken all of our vehicles there for oil changes, mechanical repair, and body work repair and have been very satisfied with the results. We usually work with Greg. He is awesome as is everyone else we have worked with.

I've been struggling with my vehicle for weeks. Their shop is busy with limited space. Eli had a…read morefew mins and came out to look at my issue himself. We thought it might take some time but he and his staff went above and beyond to get me back on the road a few hours later when I needed it most. Even repairing other issues I've been stressed about, affordably. I haven't met a better shop and couldn't be more grateful for their work. Thank you, Eli and Hometown Auto Repair.

I am new to this area and feel fortunate to have found an auto repair shop where honesty and…read moreintegrity define who they are. Exceptionally knowledgeable. Did not disappoint.

The service I received was great. The way I was treated by Franky as a new customer was superb. The…read morewaiting area is also very welcoming. Probably will be doing more business with them In a future.

Honestly, this was one of the worst experiences I've had. It feels like they are more focused on…read moreavoiding responsibility than actually helping customers.I brought my car in for work, and afterward I noticed my grille was damaged. They denied causing it and claimed it was already like that, but I have proof showing the condition of my car before it was brought in. They also stated that my hood was never opened by them, but after I provided camera footage showing otherwise, the response changed to saying they "so we can't open the hood?"They refused to fix the damage and even threatened to remove me from the property for trespassing instead of trying to resolve the issue. They also refused to provide any video proof showing when they opened my hood.Thankfully, I had my own camera footage and was able to see a mechanic pushing something back into place, which raises even more questions. Their own before pictures don't show the damage being present before the work was done, and the difference between their photos and how my car looked afterward is clear.I know my car was not like this before I brought it in. I wouldn't waste my time making a complaint over something I knew was already there. All I wanted was for them to take responsibility and fix what happened. They also brought up unrelated information about body shops and clips, but that doesn't change the fact that before I went there, my hood opened normally without anything popping out. After getting my car back, it no longer does.At the end of the day, I just wanted honest service and for the issue to be handled properly. Unfortunately, that's not what happened.

Destiny was very professional I was a walk in and took me…read moreright away Repaired my flat tire within minutes

Did an oil change for my car in a timely manner. highly recommend. Great local businessread more

Adkins is thorough on all the work they have done on my vehicles and…read more Fair on the cost

Excellent service. I was about to take a very long road trip when I noticed some strange noises…read morefrom my front end. Called Adkins and they got me in and out quickly. Very good service and great value. Highly recommend Adkins Automotive.

I have used Steve multiple times over the last 10 + years and have never been disappointed. Always…read morehonest and the work is good.

1st time customer. I had a bad muffler. Made an appointment.Steve confirmed it. Honest price/wasted…read moreno time.Straightforward. Steve got me in and out. Gained a customer. Thanks B&w

Very honest establishment, thorough ,free honest evaluation.car has no dipstick for…read moretransmission,they lifted and inspected and no pressure evaluation.prompt service overall a very trustworthy establishment.inused aamco years ago,many years ago and was pleased to see business model didnt change

Transmission rebuild!! was so scared to have it rebuilt and not fixed but they did it. David was…read morewonderful explained everything wonderful company didn't take advantage at all will definitely be back with my other cars for service thru them!!