I had a really excellent experience at Nitty Gritty! Was greeted warmly upon arrival as a nervous…read morefirst timer, and Julia is an absolute superstar. I love the vibe of this salon - super bright, trendy, and conveniently located in the Village Gate Plaza. The website answers any and all questions about your cut, color, or wax in advance, with a demystifying FAQ page and a full before and after care list. My service was ~30 minutes long and I felt totally comfortable for the duration. Nitty Gritty goes out of their way to ensure their salon is an LGBTQ+ safe space - there's specific information on waxing if you're transitioning, an ask for pronouns at the time of registration, and a truly welcoming atmosphere for all. This alone will keep me coming back and supporting, but the fact that the service is so top notch is a nice added bonus. The reviews don't lie, Nitty Gritty is the best. Looking forward to my next visit and grateful to have this awesome shop in town!

Nice people and spot. Julia is the best in the business. I keep my appointments for about three…read moreyears now. I haven't had an issue yet. I'll recommend anybody to go there who has class and sense.

The best waxer!!!! FRIENDLY, Professional and fun...I would recommend to all...she is great with…read moreall aspects of her job...

What an amazing experience! The ambiance of the place is so beautiful and relaxing you would think…read morethat was the best part . Nope the amazing waxing and Jody's customer service took the show !!! Highly recommend.

Queen she's so sweet and fast and clean and affordable. Totally recommend this. I got my eyebrows…read morethreaded.

I went here for eyebrow threading. The lady did a good job and the price can't be contested. I…read moremight go again!

Love coming here for eyebrow threading! She does an amazing job and very easy for walk ins. Cost is…read more$15 as of 5/25. Highly recommend and will keep coming here :)

Since I thought they closed the marketplace location I gave this location a try. She was very open…read moreabout the wait since I was a walk in. More people walked in, more people called, back up help was called to wax the hairy bits in the back rooms. Everyone came in happy and seemed to leave appreciative of their service.

Susan is great!! She listens to what you want, advises you! She has been doing hair for quite…read moresome time and used to own her own salon! She knows the latest styles and what will look good on you. Shes a color expert because she had worked with the best in this industry!

I asked for a blonde balayage over blue hair dye, a near impossible request. Erica was amazing. She…read moreexceeded my expectations with ease and in a timely manner. She is excellent company & offered me coffee while my color set. The salon itself is beautiful and clean, and they have a wide range of quality hair products available to buy. Definitely check them out!

The ONLY reason why I gave one star is because when giving a review it's not allowed to not give…read moreany stars at all. I would have not given ANY stars. I'm not a person who does reviews but I absolutely had to give a review because my experience was so horrible. No woman or man should go in an establishment looking to come out feeling beautiful or handsome only to be appalled at the outcome. I'm a professional myself and when someone is servicing me, I'm one to give a tip even if the service is not good. I treat people nice because you never know what people go thru and it makes me cringe when I hear customers demanding things and saying all the things they don't like and never what they do. I went in for an eyebrow threading just because I was passing by on the way out. Im not from the area, I'm a travel nurse and would be flying home in a couple days so I just wanted to get my eyebrows cleaned up for the thanksgiving holidays. I SPECIFICALLY told her that I wanted my eyebrows to be cleaned up and nothing taking off. She said nothing and I repeated myself. She immediately started to thread my eyebrows with no real patience to what she was doing and kept demanding me to pull my eyelids super tight. When she handed me the mirror after she was done, I immediately told her that I did not like her work at all and that she did a horrible job. This is so unlike me, and I stuck to who I am as a person and preceded to pay her the cost of the eyebrow thread but I did not give a tip. Which also is so unlike me. I still remained respectful. She told me she didn't take anything off my eyebrows and she gave me exactly what I wanted. I told her absolutely not!!I left and went to sit in my car to leave. But I looked in the mirror and immediately got out my car to go back because I could not be ok with paying for a service so foul that left me in my eyes deformed. When I arrived back at the studio she was sitting down and I told her "Mam, I'm sorry but I need my refund because I can't pay for something like this" she responded with "we don't do refunds"... I said well can I have your name? She said why do you want my name. I told her because if I can't get my refund then I'm going to have to write a review to prevent women coming here to feel beautiful only to leave feeling insecure because of a horrible job. At this point my soul was on fire but I remained as calm and respectful as I could. I showed her a picture of my eyebrows before I sat in her chair and then compared it to a picture that I took of her horrible job(which I will post). I asked her look at my eyebrows and look at your eyebrows, would you want someone to do the type of work on your eyebrows as you did on mine?! She then obliged and gave me my refund in cash which she shook her head the whole time. I told her I think if her attitude and customer service was better maybe she would have been able to listen to what I requested of her. By this time my boyfriend was on the phone and when I left, I couldn't make it out the store good before I was in tears. I'm 27, a nurse, who loves helping others and understand that we are all flawed and it's not humanely possible to be perfect. But I was so mad and hurt that I received that type of treatment (although i'm used to it with my profession). Long story short God is good, and in addition he made us so wonderfully that we can say things like "it's hair it will grow back". That's the bright side of it all. To the owner who unfortunately did my eyebrows, I hope you do better. You and I can both use this as a learning experience. Although I feel you learned nothing, I learned that it's ok to stick up for yourself while remaining respectful. Please take my review as caution.

Wonderful experience, l went in with damaged eyebrows from a previous experience, l didn't think…read morethe technician would be able to get them to look decent. I was totally surprised that she actually made that one eyebrow look amazing! Perfect match to the other one. Great experience, the tech was awesome and friendly..

I went for a spring has sprung event and purchased a bundle of massages after trialing the…read moretherapist in a short chair massage. All the lady staff were very jovial, and friendly. The place was immaculate, well cared for and comfortable to be in.

Sarah welcomed me into her salon like it was her home. I was very comfortable and relaxed. She is…read morevery experienced and professional. This girl knows her stuff! All I had to do was relax as she took good care of me. She helped me with my skin regiment. The products she uses are top quality. I hope to be able to make it a seasonal treat because I'm worth it!

Had a great massage from Yaslin. She was very professional and had the perfect touch. She found…read morethe knots in my back and worked them out. Would recommend her.

Yaslin is the sweetest and will help you choose what your needs may be based on what you want the…read moreoutcome to be she's a star. I fell asleep everytime I came in for a facial (she's that good and it was great self-care lol). I got so many compliments on my skin - "you're glowing" was a big one. My make up artist for the day of my wedding even noticed the difference from only meeting me for my trial one time before the wedding day. She also is affordable and super flexible! Support small businesses, support hard-working women like Yaslin.

Gordon is so good! From the first time I met with him, he took great care of me and my hair. He…read moretested it to make sure it was healthy to do anything before he made his suggestions. He worked with me to come up with a great style and color. Even when I went PINK he did an amazing job! I LOVED! He's very easy to talk to and makes sitting in the chair a nice place to be so it's like visiting at a friends house, but now you get your hair done too! I'm spoiled and won't go to anyone else. I trust Gordon completely with my hair. The receptionist Alexis is so great too! Always greets me with a smile and calls me by my first name. I love her! If you are looking for a great place that does great hair and is friendly, you can't go wrong coming here. This place is

I needed a blowout for a wedding and usually have a few trusted people I book with, but because of…read morethe holiday weekend and limited availability everywhere, I decided to give this salon a try after reading the reviews. The salon itself was nice and the staff seemed friendly. At first, everything seemed fine, and I clearly explained how I wanted my hair styled. I have a short bob that can be styled in a lot of different ways. When my stylist parted my hair down the middle, I got a little nervous but hoped it would turn out okay. The entire service was done with just a round brush and blow dryer. When she finished, I was honestly disappointed and told her so. The style made me feel like I looked like a little boy, and I said I could have achieved the same result myself at home. She responded by saying that's just how my hair responds, but I disagreed because I've had my hair styled many times before and know what it's capable of. (Basically I called BS) I even offered to show photos of previous blowouts I've loved. What I asked for was simple, some volume with a slightly sleek finish. I also mentioned that my hair can be parted in different ways. At one point she suggested curling it, but after later looking at the salon's website, I noticed they charge extra for flat iron or curling iron work, which may explain why it wasn't initially offered. To her credit, she did try to fix it, and it looked better, but overall I still wasn't very happy with the experience. I paid, tipped, and moved on, but for $45, I personally didn't feel it was worth it. Unfortunately, I wouldn't return.