I have been going to Jen for years. She's knowledgeable about skincare and her facials are amazing.read more

Had an incredible experience with the esthetician Jen. Went here for a facial and left with a fresh…read morenew face. I get such dry skin in the winter time and she used rose oils and scrubbed the top layer of skin off to expose silky smooth skin. She also recommended great products for my face to use to keep it moisturized. Jen was very knowledgeable and professional while walking me through everything she was doing or putting on since it was my first time ever getting a facial. Who better to get a facial from than someone who knows what they are talking about instead of just some random spa. Plus supporting local business is great. Definitely a place I will go back to and highly recommend!

Jenna gives the best facial I have ever had! I came to her with my skin broken out and she assured…read moreme that she could solve my skin problems. The facial was relaxing and my skin was so smooth afterwards! I ended up buying skin care products from her which were reasonably priced. Since using the products she recommended, my skin has never been better! I highly recommend going to see her!!

I found this local spa while googling for a place to get a brow waxing the week before my wedding,…read moreand I must say I was highly impressed! Jenna was very friendly and very accommodating. This was by far the best eye brow waxing I've ever had, she definitely won my business! I've found my knew place and don't see myself going anywhere else anytime soon. Do yourself a favor and try this place out if you haven't yet!

I found Natalie through Groupon and am so glad I did. Love her facials so much especially the…read moremassage part. I've gotten tons of facials before but there's something about the way Natalie does her neck rub to get out knots that made me feel like I was on a cloud lol... also she is super sweet so I wound up talking her ear off the entire time! It's like an amazing therapy session rolled into the facial haha love her! Totally recommend others give her a try.

I just got home from my facial and I had an amazing time. Natalie was very sweet and easy to talk…read moreto. I am in the middle of planning a wedding so it was great to relax for an hour and a half while my skin was being treated. I got the custom blend facial which helped get rid of most of my blackheads, which has been an issue for me in the past. Great skin treatments and fantastic massages. I can't wait for my next appointment!

I want to share my experience with Restoration Electrolysis in Rochester, NY, in hopes of helping…read moreothers make informed decisions. I received two electrolysis treatments (one on each half of my chin) on January 26 and February 1, 2025 respectively. After each session, I developed significant scabbing that lasted around a week. I assumed this was normal until the scabs healed and left behind severe hyperpigmentation and textural, pitted scarring (see photos). When I expressed my concerns before my third scheduled appointment to Gia Pauldine, the electrologist who owns the practice and performed the procedure, I felt dismissed. Though a shorter electrolysis session and light therapy were suggested, I ultimately canceled due to an unrelated illness and decided to wait to reschedule. Unfortunately, the discoloration and pitting worsened, so I never returned. I showed photos of my chin to other professionals; another electrologist was shocked by the damage and advised me to stop treatment immediately. Estheticians and a dermatology nurse practitioner believed I had likely been burned during treatment. They recommended topical prescriptions and treatments like chemical peels or microneedling once my skin was ready to handle them. I reached out to Ms. Pauldine on March 19, 2025 requesting a refund for both the services and a hyperpigmentation cream she had suggested (which the NP advised against using) as well as the additional costs I had accrued seeing other professionals to correct the damage. While I initially felt dismissed again as I was told to "trust the process" and it "could take many months to fully resolve" she did eventually reimburse me in full, including for my dermatology copay and uncovered prescription cost. I reported this incident to the American Electrology Association and the NY Electrology Association but was told there was not much they could do. I've attached dated photos. My skin has still not recovered fully and while my confidence has taken a hit, I am patient and hopeful that with continued treatment, it'll be back to normal eventually. I've waited to write this review so that I am not posting out of anger but awareness. My skin is healing, but the irony is painful; I originally sought electrolysis to reduce scarring from ingrown hairs, and now I have more facial scars than before. Please be cautious and advocate for yourself when something seems off! What I experienced is not normal and not ok, I knew it in my gut at the start but didn't want to be pessimistic. I hope no one else has to go through this.

Gia is amazing!!! I knew first meeting Gia that she was going to be a permanent skin care provider…read morein my life. Gia is excellent at what she does! I've been receiving electrolysis hair removal treatments for several months now and my face is looking great! As of recently I've wanted to try different treatments. Let me just say, if you haven't tried Blue Onyx Rejuvenation treatments you really should. My skin has never looked better or felt this smooth in my life! I can't wait for my next treatment. Definitely a treat!! Trust me you won't be disappointed! 5 star treatment :)

I switched my facial care over to Q Med Spa recently because of their excellent reputation. So far…read moreI've had a hydrafacial and chemical enzyme peel. Both were great and I have to say I've gotten many hydrafacials at other places before but this one was fantastic. It left my skin glowing for days. I don't know what she did differently but I wish they had a package of them so I could purchase several at a time for monthly facials. Everyone I've come across who works here so far is very professional. The office is gorgeous, everything is clean, and that's huge when it comes to a spa you trust with your skin, especially your face.

I found Green Tea Esthetics on Instagram and I'm so glad I did! Grace offers customized facials for…read moreany skin type, and truly cares about fitting the facial to the individual. I've had two signature facials so far, and provided Webster doesn't enter the Covid orange zone, I plan on getting them regularly. Speaking of Covid, safety protocols are strictly followed. Wait in your car until your appointment time, when Grace will meet you at the front door. Hand sanitizer is provided, and Grace wears both a mask and shield during the facial. I was so relaxed during my last appointment, I fell asleep (and that does not happen easily for me). Readers with disabilities - the salon is located on the second floor with a relatively steep stairwell and no elevator.

Best facial by far! Best quality products. Always feel so relaxed and comfortable. Can't wait to…read morevisit the new location.

I have been going to Vickie for years. She waxes and shapes my eyebrows perfectly. I also used to…read moreget electrolysis on my facial hair from her, but over the years she has succeeded in reducing it so there is only one or two hairs every once in a while. Thank goodness. Vickie is thorough. She is polite. She is caring. She is kind and gentle. I think most clients end up calling her a friend. I know I do. I would never trust anyone else work on my face but Vickie. Her prices are affordable because she wants everyday people to be able to afford to take care of their skin. She isn't looking to get rich. She is extremely knowledgable about skin care and truly wants you to look your best.

I've only done electrolysis twice now, and this is my first time with Vickie, but I'm impressed…read more The first time it got red and bumpy afterward, so I decided to give Vickie a try. Vickie got a lot done in a short period, and my skin is looking great. She has a very light touch. Vickie was friendly and ​cheerful and was happy to work with me on arrangements and scheduling. I would gladly recommend her to anyone.

Lindsay is amazing! Me and my kids just love her!!! She's sooo professional!!! So sweet and kind!…read moreAnd makes sure you leave feeling happy about your hair!!!! Definitely book an appointment you won't regret it!!!!