Friendly and professional. We have been using them for 4 years for recycling/dump pickup and…read moreoccasional dumpster rental.

great service! Very reliable and respectful of owner's property! Available for extra services too!read more

Chase Environmental did an excellent job. The project was done right, done fast and the…read morecommunication was beyond expectations. Will definitely use them or refer Mark and team to anybody with asbestos remediation needs.

Quick, easy process at a great price. All steps were taken care of including air testing for…read morere-entry. Recommend Chase Environmental.

DO NOT EVER USE THIS COMPANY!!! Our heat and hot water…read morestopped working and I booked an appointment with Aire Serv through Handy via an alert from our Google Nest thermostats. The first Aire Serv HVAC tech that came said that the water pressure sensor in our water heater was broken and needed to be replaced. He gave us a rough VERBAL ONLY estimate of $2500 to have it replaced and gave us no guarantee about when they would be able to do it. Just said that it was based on the manufacturer. However, the HVAC tech recommended a water heater tech from Aire Serv to come take a look as well, as he would have a clearer assessment & estimate. The water heater tech looked at the water heater and said that our unit was from 2011 and over 10 years old (it's not, it was built in 2017 which can easily be seen on the inside of the unit). He came to the conclusion that the entire unit needed to be replaced, along with some other pipes that needed replacing. He went on to tell us a few estimate options that ranged from $11,000-$13,000. Yes that's THOUSANDS. When we asked to see a quote with full itemization, including the cost to us of every part needed and cost of labor, they refused to provide us with it claiming that if they give the cost of each item, it gets too messy. He also claimed that we had to decide and book on the spot, not giving us any time to think or talk about it. We made the smart decision to forego making an appointment to instead find other opinions, realizing that this estimate was an astronomical price. When the tech left, he said he would email the estimates shortly. Several hours later, we still had not received the estimates. I called the office to get an update on when we would receive the estimates and I was told the tech was still on jobs and wouldn't get it out until tonight or tomorrow. When I said that I wanted the estimates so that we could seek second opinions, all of a sudden the company apparently is able to price match lower prices. We finally received an email with the estimates at 8 pm and once again, all three estimates (based on different priced water heaters) only had a total cost. There was no cost of labor, no cost of parts, no tax, nothing. Simply one total number which gives zero information to the customer about what you are actually paying THIRTEEN THOUSAND DOLLARS for. The next day, we got a different company to come look at our water heater. Their tech said our unit was DEFINITELY less than 10 years old, it DID NOT need to be replaced, and he was able to get the new water pressure sensor within 5 minutes. He did all of this for $300. JUST THREE HUNDED DOLLARS. He said besides the water pressure sensor, there was nothing wrong with the unit itself. This tech was also appalled at the way these bigger companies try to take advantage of people. I would never ever recommend using Aire Serv to anyone. They only care about their bottom line and do not care at all about their customers as human beings. It's absolutely appalling and disgusting the way that this company misrepresents their costs by refusing to be transparent and itemize their estimates. Please do not ever use this company. They all should be ashamed of themselves for treating fellow humans this way. The photo shows the estimates we were sent. I have only cropped out my own personal information. There is no itemization or list of costs, just one astronomical total cost.

Summary. I am extremely concerned & disappointed by my experience with Aire Serv of SW CT…read more Currently, I am expending significant time & resources in order to find & remedy the damage caused by the Aire Serv service tech (perhaps accidentally). Background. Last week, my heating system experienced intermittent outages. A heating specialist from a different firm told me that a new aquastat controller might be needed (estimate $1400) or a new gas controller might be required (estimate $1200). This particular specialist was very busy, so I searched for other providers. Through the Anji service, I found out about Aire Serv. And my initial experience with Aire Serv was very positive. The service manager Rob was quite knowledgeable and responsive. The service reps were also friendly and helpful. While waiting for the service tech to arrive, I received two phone calls & a text from the service reps letting me know of the expected time of arrival. This was very thoughtful and appreciated. As mentioned, the original service request was for the replacement of an aquastat controller on a gas boiler. The Aire Serv service manager kindly sent me a rough estimate of about $1100 for an aquastat controller replacement and the Advantage plan. The Aire Serv Advantage plan is an attractive service to me, which added a positive expectation to the scheduled onsite call. I also felt that I might need a new thermostat and I discussed this with the service manager, too. The Aire Serv service manager made it clear that the service tech who would be onsite would do diagnostics first, then give me a proposal with options and prices before doing any work. This approach certainly made sense to me. Pls note that, due to working with other providers in the past, I had photos of the boiler from various angles. Incident. When the Aire Serv service tech arrived, he did diagnostics for about 40 minutes. He then showed me that zip ties holding wires that ran from the gas controller to the boiler had been cut. In addition, several of these wires had been disconnected & dismantled. He explained that all of this had been done before he arrived. And he explained that the entire system was in a dangerous status. He then gave me proposals for three potential replacement 95K-btu systems: Utica MGB ($12,235), Burnham ($11,970) and Utica UH-15 ($10,980). He also explained the 3% cash/check discount & the 18-month 0% financing. Damages. In comparing the photos of the boiler from before the Aire Serv service tech arrived with the status after his diagnostic activities, it is clear that, during the diagnostic activities of the Aire Serv service rep, the zip ties holding the wires in place were cut and several wires were disconnected and/dismantled (perhaps accidentally). Recognizing the damage that had occurred while the Aire Serv service tech was onsite, I mentioned to him that it would be inappropriate to move ahead with any work by Aire Serv at this time. I did thank him & paid the onsite call fee for diagnostic services. Damage control & worries. In the time since that experience, I have been reaching out to numerous heating firms & specialists. I have to get the damaged wires fixed & have the entire system examined in order to find and correct any additional damage caused (perhaps accidentally) by the Aire Serv service tech. The level of concern, worry & stress for my wife & me, both senior citizens, is quite high. The additional costs for urgent heating specialist services to find & repair damages is also quite challenging. Pls proceed with caution when working with the service techs from Aire Serv.

Jim and Anthony were awesome. We called about our vent and they were out the next day. Friendly and…read morefast they completed the work. A few days later they sent me dryer balls and the attached note. He suggested I use these instead of fabric sheets. Thank you for the fast service and Anthony...you were awesome!

Cole was recommended by my plumber after water damage to my house. The initial response was prompt-…read morefan & dehumidifier were installed for a few days. But they broke my door lock & didn't report this or repair it. They didn't go into crawl space as directed to remove standing water. After 10 days of very high heat (waiting for asbestos test)- I hired a public adjuster & decided not to continue with Cole & First Response. What followed was repeated communications demanding payment but they never provided an invoice to me or the insurance company! Bizarre. Perhaps they've hit a bump or hard times- but I can't recommend this service.

First response was here within an hour of the phone call- rob the project manager and his crew! All…read morethe equipment,hepa fans,tons of plastic and tape to protect my belongings- off they went taking down the water damaged ceilings and sopping wet insulation spraying down mold prevention on wood-removing all the debris from the rooms,vacuuming, sweeping etc... I truly believe they saved my house from mold by their timely service! Thanks so much to all and if you ever need disaster work in any context call them!

These guys are Pro's The Best Drain/Sewer Service we have used in over 50 Years of owning…read morecommercial Real Estate. Louis Regina

We have received great service, as always. They on time, quick, and efficient…read more I highly recommend this business.

Unfortunately, I really wish I listened to the reviews here. I was aware this company had poor…read morereviews but booked them based on our initial consultation with Sal and the hope for a good experience. We went with BioClean despite having a cheaper quote elsewhere. Unfortunately, the day of our job was a nightmare. The workers arrived 1 hr 10 minutes late without any phone call. This was after we made multiple calls to inquire why they were late. I received about four different excuses as to why they were late. Truthfully, the excuses did not help and it was the lack of professionalism and respect for our time that really upset us. Additionally, I felt the office staff spoke to me very unprofessionally with one person telling me he was "sick as shit" which is just an unprofessional way to speak to a customer. Additionally, there was a lack of communication between the inspector, the office, and the work team about the expectations for our project. In the end, they did rectify the situation by adjusting our final price. however, the day was still a major headache and we do not plan to work with this company again nor would i recommend them to anyone. we have had plenty of work done in our home and have never had such an unprofessional experience. I feel duped by our inspector about the quality of service we would receive.

one of their dehumidifiers broke down and flooded our kitchen hardwood floors. The floors now have…read moreto be torn up and replaced and Bioclean will not take responsibility beyond not charging us for the use of the machines! Buyer beware!

We called Mr. Rooter upon discovering a water line to our bathroom had frozen in recent subzero…read moretemps, hoping to avoid a burst pipe and damage. They took our call right away and quickly connected us to Augie, who was busy assisting others in a similar situation but nevertheless took time to talk to us on the phone and walk us through how we could address our situation immediately. We were so impressed with his communication, follow up, and genuine desire to help. With his help we were thawed and no damage done. Thank you, Augie and Mr. Rooter!

I had an awful experience. I made an appointment to have my bathroom sink unclogged. I told the…read moreperson on the phone I had a coupon for $99. I scheduled an appointment for Friday. They were unable to come on Friday. Re-scheduled for today. The service technician came and told me he would not honor the coupon as it was only for kitchen sinks. He was going to charge $300+ for a clogged sink.