Troy is awesome. We constantly need little things done around the house that I have no desire (or…read morecant) to do. I have used Troy a few times and he has always showed up, polite, competent and very fairly priced. And he works with a sense of urgency to not take more money from you. If something is beyond his realm of expertise , he will be straight up honest with you. I cant recommend Troy enough.

Troy is the man! Called him on a Saturday and he returned my call within five minutes. He responded…read moreout on Monday and had two jobs completed within an hour. He was extremely skilled, reliable punctual and friendly. During these times it's very rare to find somebody like Troy. Don't hesitate to use him you won't be sorry.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Asked the Vent Doctor, Penn State Grad Gesner and his assistant, Edgar, to clean out vents and…read morechimney. They were prompt, professional, friendly, efficient. Completing the work without stopping in just within the time estimated. People told me that we didn't need to have the system cleaned, but I'm glad we did. The photos speak for themselves. For fairly priced and worth it.

We regularly aim to have our air ducts cleaned. This is our second time having Gesner come to our…read morehome. He is incredibly knowledgeable and has provided us with exceptional quality care & service. His quotes are reasonable and provide great value for what he delivers. He takes his time and offers suggestions or recommendations to maximize our units and time between cleanings. I highly recommend him!

fast on time service. Fellow Veteran. Good work. Highly recommended. Neat clean work. Have…read morerecommended to friends and family all had good results

I got a quote from them on Yelp project and Al was very polite and professional and had time the…read morenext day. He was considerate about not having shoes on where my toddler crawls around and did a thorough job cleaning my dryer and tightening the vent that had become loose. He was also very friendly and explained everything to my husband and me. His prices were also fair. Will definitely use him to clean our dryer next year!

John & John both did a great job on our whole house duct cleaning. It took a long time because it…read morehad never been done before and the house was built in 1957. The patched some vents, cleaned our dryer and really worked hard to clean and sanitize the duct work. Since they have been here all of the heating vents are working better and it smells great. Thank you!

Hired Jon for whole house duct cleaning and dryer vent cleaning. What a mess! I learned i should…read morehave been more prepared by rolling up carpets and moving things out of the way and expecting the clean up afterwards. He had to come back a second to replace a broken dryer vent. He was easy to deal with, knowledgeable, and reasonably priced. i will hire him again.

I called Amazon Air Duct Cleaning for air duct cleaning, drier vent cleaning, and chimney cleaning…read more The gentleman who arrived was extremely thorough and definitely removed a ton of material from all three systems! He was extremely professional and friendly. I'll be contacting Amazon Air Duct Cleaning again anytime I need a service they provide!

We needed our air ducts cleaned as they hadn't been done for forty years. Mike, the technician was…read moreon time, very neat and clean, and thorough. From the moment he came in the door I knew he knew exactly what he was doing. Professional and respectful. I didn't get that feeling from three other companies that came to give an estimate. Good price! We will be using them again.

DO NOT EVER USE THIS COMPANY!!! Our heat and hot water…read morestopped working and I booked an appointment with Aire Serv through Handy via an alert from our Google Nest thermostats. The first Aire Serv HVAC tech that came said that the water pressure sensor in our water heater was broken and needed to be replaced. He gave us a rough VERBAL ONLY estimate of $2500 to have it replaced and gave us no guarantee about when they would be able to do it. Just said that it was based on the manufacturer. However, the HVAC tech recommended a water heater tech from Aire Serv to come take a look as well, as he would have a clearer assessment & estimate. The water heater tech looked at the water heater and said that our unit was from 2011 and over 10 years old (it's not, it was built in 2017 which can easily be seen on the inside of the unit). He came to the conclusion that the entire unit needed to be replaced, along with some other pipes that needed replacing. He went on to tell us a few estimate options that ranged from $11,000-$13,000. Yes that's THOUSANDS. When we asked to see a quote with full itemization, including the cost to us of every part needed and cost of labor, they refused to provide us with it claiming that if they give the cost of each item, it gets too messy. He also claimed that we had to decide and book on the spot, not giving us any time to think or talk about it. We made the smart decision to forego making an appointment to instead find other opinions, realizing that this estimate was an astronomical price. When the tech left, he said he would email the estimates shortly. Several hours later, we still had not received the estimates. I called the office to get an update on when we would receive the estimates and I was told the tech was still on jobs and wouldn't get it out until tonight or tomorrow. When I said that I wanted the estimates so that we could seek second opinions, all of a sudden the company apparently is able to price match lower prices. We finally received an email with the estimates at 8 pm and once again, all three estimates (based on different priced water heaters) only had a total cost. There was no cost of labor, no cost of parts, no tax, nothing. Simply one total number which gives zero information to the customer about what you are actually paying THIRTEEN THOUSAND DOLLARS for. The next day, we got a different company to come look at our water heater. Their tech said our unit was DEFINITELY less than 10 years old, it DID NOT need to be replaced, and he was able to get the new water pressure sensor within 5 minutes. He did all of this for $300. JUST THREE HUNDED DOLLARS. He said besides the water pressure sensor, there was nothing wrong with the unit itself. This tech was also appalled at the way these bigger companies try to take advantage of people. I would never ever recommend using Aire Serv to anyone. They only care about their bottom line and do not care at all about their customers as human beings. It's absolutely appalling and disgusting the way that this company misrepresents their costs by refusing to be transparent and itemize their estimates. Please do not ever use this company. They all should be ashamed of themselves for treating fellow humans this way. The photo shows the estimates we were sent. I have only cropped out my own personal information. There is no itemization or list of costs, just one astronomical total cost.

Summary. I am extremely concerned & disappointed by my experience with Aire Serv of SW CT…read more Currently, I am expending significant time & resources in order to find & remedy the damage caused by the Aire Serv service tech (perhaps accidentally). Background. Last week, my heating system experienced intermittent outages. A heating specialist from a different firm told me that a new aquastat controller might be needed (estimate $1400) or a new gas controller might be required (estimate $1200). This particular specialist was very busy, so I searched for other providers. Through the Anji service, I found out about Aire Serv. And my initial experience with Aire Serv was very positive. The service manager Rob was quite knowledgeable and responsive. The service reps were also friendly and helpful. While waiting for the service tech to arrive, I received two phone calls & a text from the service reps letting me know of the expected time of arrival. This was very thoughtful and appreciated. As mentioned, the original service request was for the replacement of an aquastat controller on a gas boiler. The Aire Serv service manager kindly sent me a rough estimate of about $1100 for an aquastat controller replacement and the Advantage plan. The Aire Serv Advantage plan is an attractive service to me, which added a positive expectation to the scheduled onsite call. I also felt that I might need a new thermostat and I discussed this with the service manager, too. The Aire Serv service manager made it clear that the service tech who would be onsite would do diagnostics first, then give me a proposal with options and prices before doing any work. This approach certainly made sense to me. Pls note that, due to working with other providers in the past, I had photos of the boiler from various angles. Incident. When the Aire Serv service tech arrived, he did diagnostics for about 40 minutes. He then showed me that zip ties holding wires that ran from the gas controller to the boiler had been cut. In addition, several of these wires had been disconnected & dismantled. He explained that all of this had been done before he arrived. And he explained that the entire system was in a dangerous status. He then gave me proposals for three potential replacement 95K-btu systems: Utica MGB ($12,235), Burnham ($11,970) and Utica UH-15 ($10,980). He also explained the 3% cash/check discount & the 18-month 0% financing. Damages. In comparing the photos of the boiler from before the Aire Serv service tech arrived with the status after his diagnostic activities, it is clear that, during the diagnostic activities of the Aire Serv service rep, the zip ties holding the wires in place were cut and several wires were disconnected and/dismantled (perhaps accidentally). Recognizing the damage that had occurred while the Aire Serv service tech was onsite, I mentioned to him that it would be inappropriate to move ahead with any work by Aire Serv at this time. I did thank him & paid the onsite call fee for diagnostic services. Damage control & worries. In the time since that experience, I have been reaching out to numerous heating firms & specialists. I have to get the damaged wires fixed & have the entire system examined in order to find and correct any additional damage caused (perhaps accidentally) by the Aire Serv service tech. The level of concern, worry & stress for my wife & me, both senior citizens, is quite high. The additional costs for urgent heating specialist services to find & repair damages is also quite challenging. Pls proceed with caution when working with the service techs from Aire Serv.

i would not recommend this company. When I called to schedule the air duct cleaning service, they…read moreconfirmed that they had a special for $99.00. They were supposed to be at my house to get the service done between 8-10am. They called at 9:30am to inform me that they would come between 11am and 1pm. One hour later, they called again to ask if I knew about the price. The man also wanted to know why I wanted to get the service done and he said that I will have to pay $200. At the end I had to cancel. Waist of time.

Purchased a dryer but couldn't be installed until vents were cleaned or replaced , called Green Air…read moreDuct Services they were able to help me and get it done on same day , also even hook up to dryer that was not even suppose to be done by them , but did it anyway very friendly and professional cleaned everything before leaving as well I highly recommended these guys

Professional Cleaning & Restoration Systems of Connecticut services were great. The service man was…read moreon time and completed his task within a few hours and was very informative about how long the drying time would be, and when we could have access again to the rooms where rugs had been cleaned.

CAT PEE: Very old cat, 19 years old. In the end he couldn't find his cat box. We needed a Loveseat…read moreand bedroom carpet Pee smell Neutralized and Cleaned. But there was a problem from the beginning! The truck-based cleaning system broke down in my driveway, actually it was the onboard generator that runs the cleaning equipement. Walter, the cleaning technician was stranded here waiting for a new truck to be delivered. We chatted for some time, nice guy! The replacement truck was delivered by the owner of the company, Adam. He apologized to me for the inconvenience and shook my hand. I watched Walter work now and then, he cleaned, used neutralizer and smelled the loveseat cushions over and over. He did the cushion cleaning outside on a ground cloth! I waited 4 days to write this review; I wanted to make sure the Pee Smell was gone in both cases. This company presented a professional approach to me, I booked the same day, Adam did the estimate. I got a discount too for a same day booking. I canceled my next estimate. Verry Happy, Andy Rutter