The staff at Provident Jewelers always amaze me. I went in today because my watch stopped working…read more I thought it needed a new battery. But upon inspection, the battery that was running in the watch had popped out of place. At first glance, it appeared that the battery would not stay in place. After a few minutes of fiddling with it, the very capable jeweler was able to seat the battery and get my watch running again. Now, time is l money and I wanted to pay for the fix of my watch. They would not accept a dime. This is the second time this has happened to me at Provident. Great customer service I would highly recommend Provident for all your jewelry needs.

I went in to get a new watch I purchased elsewhere sized to my wrist and Kyle was great. He was…read morevery helpful, kind and welcoming. After sizing my watch he showed me all the features on the watch and took the time to make sure all my questions were answered. It was a great experience working with him.

I went in to get my necklace fixed that I kept putting together on my own and it just kept…read morebreaking. Eventually I was like a need a professional to do this, I walked in and was helped immediately she diagnosed the problem and came back literally in minutes with the fixed necklace, extremely greatful. The Jewelry Doctor really out here blessing a brother right before the honeymoon.

I had a phenomenal experience at The Jewelry Doctor. I happened to stumble across this business on…read moreYelp so tysm fellow Yelpers for the raving reviews and #inspo. I called on Friday evening and spoke with Ari who possesses a dynamite personality. In typical A type character, I had several inquiries and he didn't miss a beat nor seem annoyed. Given the level of customer service I received during that brief interaction, I felt confident I'd be happy taking my watches here so I visited the next morning. I recently retired my Apple Watch for an Oura ring (this proved to be a stellar choice but I digress). I had a couple of watches that required new batteries: a Michelle and a Movado. More often than not, I've found it difficult in the past to have a battery replaced in these watches without some extra exorbitant costs or simply folks have been reluctant to perform any work on them. I really appreciated the ability to wait while I had the batteries and some links removed from my watches. There was plenty of beautiful merchandise to look at and Ari is both extremely knowledgeable and pleasant so it wasn't painful to wait. Cindy was also very kind and helpful. She was instrumental in finding the proper fit for my wrist. Additionally, the dial on my Michelle watch needs to be replaced because the M left town from too much wear. Now that I've taken it out of a 6 year plus coma, I should probably replace it. I asked her about the cost and she said she'd call Michelle about the part on Tuesday (today). Follow-up: she called me first thing this morning to report back. I will definitely adopt this dynamite business and team for my future jewelry and watch needs and I recommend you do too. Finally, they offer a punch card for battery replacement so eventually you'll get one on the house. Furthermore, they also offer a 30-day period should I decide I need a link added back or an additional one removed for a more comfortable fit. And I believe (but confirm with them) a 1-year warranty on the batteries.

I had another beautiful piece made at Stampar. Bring your ideas and Rainer will make them a…read morereality. We have been purchasing and designing jewelry here for 25 years! I send all my friends, you can trust them implicitly.

Incredible jeweler. Timeless styles, friendly advice, and more than reasonable prices have made…read moreStampar my favorite place in town. Recently had an engagement ring made for my partner as well as my own. Ranier beat the price of Ritanni (online diamond seller) and added the most feminine touch to my desired design. I couldn't believe how much he improved the design I showed him and the insight he provided during the entire process. He also includes a cleaning anytime you're nearby! Stop in and check it out there is zero intimidation!

The only way I can share my happiness with business is to spread the word. They are excellent there…read moreis no need for me to go to Provident or Hamilton Jewelers any more. I can trust this business with all my good jewelry. I glued my fob so it wouldn't come apart with crazy glue and they took the time to help me break it apart so I could get a new battery in. it's just a wonderful place and so close in the Bluffs Shopping Center. The replacement on my ruby ring with a small diamond that was missing was done excellent and I didn't t have to worry about getting it back. They are honest!! I have had serious problems with Bergman and I will never go back there.

I have literally never been so happy! I wanted to reset my diamond engagement ring Into a halo…read moresetting. After 10 months of getting the run around from the jeweller that sold my fiancé the engagement ring I went into RH and Andy did back flips to make my new setting with limited time. 5 weeks to make it happen before my wedding. He did everything he said he would do and kept in touch with me every step of the way. It came out so beautiful. I have gotten at least 100 compliments. I have done other business with RH including repairs and selling old gold. I knew it was a reputable place, but this time I was so impressed and I feel compelled to tell anyone and everyone. It's rare these days to get service like this! Andy and Burt are the best! They love what they do and it shows.

Marcelo was so wonderful! I brought in a watch that is a few decades old and they replaced the band…read moreand put in a new battery and it only took 20 minutes. I was pleasantly surprised that they offer a one year warranty for the battery. And they even took some links off for me because I have very small wrists AND gave me a baggie with 2 extra links. Highly recommend.

Absolutely terrible experience dealing with this place. I brought my watch in for a simple battery…read morereplacement, and when I got home and tried to set the time, I noticed the small hand wasn't working properly. This is something any competent and honorable technician should have caught before handing it back to a customer. When I returned to the store a couple of days later to explain the issue and return the battery, the person I dealt with was dismissive, unhelpful, and arrogant. He claimed they set the time when they replaced the battery, but that's impossible to do, especially without noticing there's a mechanical issue. He refused to issue a refund for the battery, even though the battery is brand new in perfect condition and could easily be used for another customer. To make matters worse, the owner has completely ignored my follow-up correspondence. For a store that overcharges for something as basic as a battery swap (they charged $25!!), I expected far better service and accountability. Bottom line: the customer service is awful, the pricing is way overpriced, and the management clearly doesn't care. I will never go back there again. Avoid this place at all costs.

My fiancé purchased my engagement ring from JR Colombian Emeralds, and we've since purchased…read moreseveral other pieces from them. This was the first time we worked together on something highly customized, and the experience was exceptional. While I absolutely loved my engagement ring, there was a small adjustment I thought might improve it. What impressed me most was Natalie's professionalism and integrity. The change I suggested would have meant additional revenue for the store, but instead of pushing for it, she gently guided me back to my fiancé's original vision for the ring. That level of honesty and respect meant a lot. Rather than altering the engagement ring, Natalie worked closely--and very patiently--with me to design the perfect wedding bands that beautifully accentuate it and completely addressed my original concern. The result is even better than I imagined. The artisans they work with are true artists in their craft. Every detail reflects incredible skill and care. When you're making an investment like this, trust and confidence are everything, and JR Colombian Emeralds creates that feeling from the very beginning. At no point did I feel uncertain about the process or the quality of the work. Thank you, Natalie, for your patience, professionalism, ethics, and deep knowledge of these beautiful gems. I can't wait to wear my rings together.

I ordered a customized emerald ring here. I picked a stone from their website and went through a…read morefew setting design choices with their sales person via email. The process was easy and I ended up with spectacular ring after a few weeks of going through the whole process. I would recommend them if you are looking for a wide variety of emerald cuts and grades.

Mr Nash and his wife are very sweet and hard working people! I brought a couple of peaces last…read moresummer and a necklace last week. I trust them completely with my jewelry and highly recommend!

I brought in two of my rings for soldering and I couldn't be happier with the results! Not only did…read moreNash Jewelry Company do a fantastic job on the soldering, but they also rhodium plated them -- and they look brand new again! The turnaround time was amazing too; I had my rings back in less than a week. Great work and highly recommend!