Update to My Previous Review…read more This is an update to my original review. Adding insult to injury, the owner's public response confirmed exactly why I chose not to return. Rather than acknowledging that customers can have legitimate concerns, his response was dismissive, defensive, and, in my opinion, unnecessarily demeaning. To address one point specifically: the owner states they "certainly cannot shrink a shirt because we do not put shirts in a dryer." That completely misses what I described. My shirts came back uneven after cleaning and pressing, with one side noticeably shorter than the other. Garments can become distorted during the dry-cleaning and finishing process through heat, chemicals, pressing, or handling--not just by being put in a dryer. The issue wasn't simply "shrinkage"; it was that the shirts no longer fit or hung correctly after being serviced. Instead of considering that something may have gone wrong, the owner chose to suggest that I was mistaken or confusing his business with another cleaner. That response speaks volumes about how customer concerns are handled. No business is perfect. Mistakes happen. What separates great businesses from average ones is how they respond when a customer raises a concern. A simple acknowledgment or willingness to investigate would have gone much further than attempting to discredit my experience. With so many excellent dry cleaners in the area, customer service matters as much as the quality of the cleaning. Based on both my experience and the owner's response, I cannot recommend this business.

Steer clear of this place. Not only is the cleaning below average but the employees, especially the…read moreowner, treat their customers, at least this one, very poorly. Strongly suggest to find another dry cleaner where they understand how to talk to and treat their customers.

We had a hard time finding a good dry cleaner business after our local one closed, but we have…read morefinally found a great one! Very professional and the clothes look so much better now. Thank you!

Work was done on time and efficiently. Prices were reasonable. Quality of work was excellent.read more

I sought to find another dry cleaners after being turned off from the one to where I had been going…read moredue to that owner's rude attitude towards customers. Fortunately, Premiere Cleaners has fit the bill so far since I started bringing them my dry cleaning. They do a great job with my shirts and my fiancé's blouses, with friendly customer service from the women who have served me. Located on the westbound side of Northlake Boulevard, just west of Military Trail, Premiere approaches dry cleaning with quality care. Additionally, they can do alterations, which I will keep in mind for when the situation arises.

Superstar laundry service! They are very communicative and spot on with how long your cleaning will…read moretake. And they've done a great job with my difficult, delicate, rhinestoned pieces. What's better? The Friendly staff and clean, welcoming atmosphere. It seems they also do hemming here. Thank you so much for my fabulous 24 hour turnaround time so that I could look delightful for Lady Gaga!

Good cleaners and fair prices. We have been going here for years. I would definitely recommend it…read morefor dry cleaning. The alterations we have had done have been very good.

One price? They wanted to charge me $10 an item extra for a rush fee. Four days was "rushed"…read moreThen they switched it to $5 a item and charged me for the steamed items which was more than the amount of items needed altered I will never go back And charged me extra for using a card. Fraudulent business

First and foremost, this is a very clean facility. I have not used the washer and dryer services…read morewithin the building as of yet, however, I have utilized their drop off service for my bedroom comforters and other bulky linen. I love that they offer both same day and next day pick-up options (prices vary). I do believe the cost matches the value of the service. Pricing aligns with the competition in the area. So far I have been satisfied with the quality of their work and their pleasant customer service. ** On my first visit I won a Duffy's promotional card for free wings just for being a drop-off first time customer!

I just came from this laundromat. I brought my down pillow to be washed and dried. It cost me…read more$15.75 to wash it and the label fell off and some of the feathers escaped. I asked them for a pin. I pinned it up and I put it in the dryer and they told me I couldn't use the dryer because more feathers would come out. Feathers are a very easy cleanup. He could've swept them up or he could've vacuum them. They were non-intelligent, ridiculous that I was gonna start a fire and burn the whole place down drying my down pillow. How can you go to a place and they wouldn't give me back my money and I had to take my wet pillow home. I think of people are gonna run a business they can't run with 12-year-old children oh, I'm gonna call my boss and find out if you can put it in the dryer. They did this to me and I am 85 years old and I felt that they were very very Disrespectful. I don't recommend going there at all.

My Ivory Banana Republic Blazer came back looking Fabulous…read more Finding a family owned business that cares for clothing is the ultimate win! Thank you East Coast Cleaners for treating my garments with the ultimate care! xoxo Gloria

I moved from up North to West Palm Beach not long ago and went through very bad dry cleaners in the…read moreWest Palm Beach area- - that is until someone recommended East Coast Dry Cleaners near downtown West Palm Beach. The service is excellent, the clothes are returned in an impeccable fashion, the owners are super nice and professional. I am very happy I found them as I do not have to any longer worry about my clothes being damaged or not cleaned well. I give East Coast Dry Cleaners 10 stars!!!!

Terrible counter service. I was asked to pay before I had the chance to have my wash-and-fold…read morereturned to me and looked at. I paid, and had to come back after discovering a shirt was missing. Their employee insulted me multiple times during both visits. They've been awful since day one, but I was accommodating to their shortcomings. I refuse to be insulted by the employees at my dry cleaner, however, and will not be coming back. I already have a recommendation for another dry cleaners in the same neighborhood.

Dry cleaners don't seem to get many reviews, but we were persuaded to try Lighthouse after reading…read moresome of the positive comments. I brought in a favorite jacket for cleaning. Unfortunately, after a week, I was told the jacket was severely damaged from their efforts. These things happen, but I was extremely impressed with their customer service. They allowed us to choose between a generous credit for future cleaning services or the replacement cost of the jacket. We chose the latter, which they were willing to do, even though we didn't have the original sales receipt. We just did the best estimate we could for its price and they were okay with that. I'd happily recommend them and we'll be going back in the future.

This is my second time doing laundry here. The machines are nice and the attendant will show you…read morehow to work them if you ask. After the first time I was able to do the process by myself. The machines can also be paid for using an app you download with a credit card for convenience. I think it was around $4 for a medium washer (cold regular) and $1.50 for dryer (medium heat 30 min). The place is fairly clean, there are bathrooms, vending machines, wifi, neighboring wifi, tv's, music, comfortable seats, water fountains, lots of folding tables, laundry carts, and even a couple coin game machines. The place was not crowded when I went and then are even 24hrs apparently over the weekend. Hardest part is downloading the app. The shopping center it is located in is not congested and also has a Dunkin donuts and Publix.

Called to ask a few questions & she was Extremely rude & won't answer the phone after I called…read moreagain!!!! Unable to locate the name of the app to downloa!! First experience & unhappy already!!!