The repair team on 5th Avenue location exceeded our expectation on evaluating and repairing one of…read moreour many Hunter Douglas cellular blinds. The warranty on the mechanical component was zero cost even though the blinds were over 15 years old. The blinds have been a perfect addition for years and was a great investment. No cost for us and completely in less than one day. A great family business for years.

Absolutely terrific experience. The entire team is so professional and knowledgable. They took the…read moretime to really help me pick out the right blinds for my bedroom. They were on time, and the installation was flawless. It was so nice to work with a company locally-owned -- I met the father (David) and the son (Matt) and they were so great to work with! I will definitely call on them again. I have recommended them to others

We contacted Home Source for mini blinds and shades for our new home. Toni came out and made the…read moreprocess easy. She showed us options, answered all our questions, gave us direction when asked, and made the process easy. Amber came out and installed our blinds and shades. She did a fantastic job! I could tell immediately she knew exactly what she was doing and we were amazed at how quickly and efficiently she did the installations. We got motorized shades for the bedroom (which we love!) and she patiently took the time to explain the remote, the phone app, cleaning instructions and answered every question we had. This company understands the meaning of great service and competent and professional employees. We are very happy with the quality of the product and the experience we had. We highly recommend Home Source!

When we needed to replace old blinds , I headed straight for Home Source due to recommendations…read morefrom friends. The service was highly knowledgeable, staff was warm and friendly, and the selection was great. When I later examined blinds at big box stores and other stores, I saw the quality differences in the blinds. Hunter Douglas blinds were clearly superior. Although the price point is higher, I knew that the installation would also be superior. I was right. This is a family business, and everyone involved in my purchase and installation was professional and friendly. It was a pleasure to deal with them. My new shades immediately helped block the cold January temperatures, and they look awesome.

I live three miles from their downtown location and 3 miles from Gahanna. They claim that although…read moreI'm 'in Columbus,' they don't serve my area. They should update their website to say they only serve 'parts of Columbus.' That would be more accurate and would not have caused me to waste my time.

My project wasn't big, but it was important to me. Everything from scheduling the consult to…read moreinstallation of my custom shutters, was spot on. As Kile said, "we aren't the cheapest, but we aren't the most expensive." And I say, you are worthy.

Had an amazing experience with this company! Stephanie came out and we found what I wanted for my…read morewindows easily in her great selections. She gave wonderful insights and suggestions to help me make my final selections. Ordering was easy and the install guy was onTime, fast and meticulous. The whole great experience was capped off with a call by Stephanie to make sure I was loving my selections! Thank you for such great customer service!

Very disappointed in the customer service of Budget Blinds and the clear disregard for their "No…read moreQuestions Asked 5 year warranty." The prior homeowners (2 years ago) provided us all the contract and work order information with the assurance we would have our damaged blinds repaired under warranty. Even though i have the contract, the warranty is not valid because the original purchaser no longer lives in the house. I have had multiple other warranty repairs for my house under the exact same condition. Lanniss Fence, GE Appliances, Garage door repair. Not to mention the lack of contractual commitment, the Office Manager was extremely rude, dismissive and at times insulting. I will certainly not purchase my new blinds from this company

I have searched many sites for a blind repair company. Blind Factory has been very understanding…read moreand accommodating. I am very grateful for the expertise and impressed with the women at the front desk and service.

The staff are Awesome; when I entered the store, mostly five of them came to help me out and to…read moreinvestigate how to fix my blinds in the cheapest way with the best quality. I had one big Blind that broken and never stay up. Another two small blinds had 6 broken slits with no tilt for one of them. They fixed them very well the same day and all of them work great now. I did not order new Blinds, but if I need to, Blind Factory definitely will be my first choice!

We worked with McCloud windows to replace 16 windows and our back door (changed from French doors…read moreto a sliding glass door). We had a great experience start to finish. We had original windows from the 90s in our house and we were having a hard time keeping the house insulated, our heating and cooling bills were insane and we basically had heaters or fans running 24/7. Since getting the windows and door replaced, our house has been much easier to heat and we haven't had to keep the heater running. We also didn't realize how much outside noise was getting into the house- but our house is way more quiet now, and multiple people have commented on it. They're really easy to open and close, they have locks we can use to keep the windows open partially and not have to worry about people getting in or our toddler getting out. They also have drainage set up where there isn't a bunch of gunk in the windows all the time. Scheduling was really easy. I'm a nurse so I work untraditional hours sometimes and the whole team worked really well to fit us in. Aidan, our sales associate, helped by fitting in appointments on weekends and texting back and forth to help answer questions as we debated quotes. He was really helpful in figuring out which options we really needed, versus things we could skip, and helped us find some nice discount options. Al, who came to measure the windows, was efficient and even brought treats for our dogs when he came by. He gave us clear instruction for how to clear everything out around the outside of the house for easy installation. We had Brad Sr. and Brad Jr. for our installation team and they were wonderful. They were careful about keeping our gate and doors closed as they worked, because we have animals who would take off otherwise. They were super sweet to our dogs, and talked to our toddler every time she went to see them. They communicated clearly around weather and rescheduling (it was way too cold one day so we had to reschedule, but barely). They were flexible and answered all our questions. One of the dogs messed up some of the caulk, and they fixed it before they left for us. For all the windows and the door, it took maybe a day and a half for installation, and they worked bit by bit to make sure the house didn't get too cold as they worked. They also worked with us to decide where they worked, since we had to work around our toddler's nap. We got quotes from two nationwide companies, as well as from McCloud and chose to go wit McCloud both because they were cheaper for the same product and because they were local and more personable. Would definitely recommend them!

My Journey with McCloud Windows has been amazing, way above my expectations. It started in March…read morewith a phone conversation with Joe. I had sent an online message through their website outlining what I was looking for. I had been through several visits from other companies. I had gotten a whole lot of gimmicks, smoke and mirror special offers, and high pressure 'sign today' sales. I was over it. I asked McCloud if they could give me an honest quote on just the four windows that needed replaced the most. Joe responded and asked a few questions. I sent him pictures and dimensions of what I needed. There were no issues providing a quote and committing to only four windows, when everyone else had 6-7 window minimum. In addition to the minimums, the prices were more with less windows at the other places (discounts for doing all 17). McCloud had the same price for me, no matter how many I ordered. There were also no confusing buy 2 get 2 hard to understand offers. Just upfront competitive pricing. Joe was fantastic on the phone and provided great information and was able to help answer questions based on his past experience. I agreed to have Joe come out and take a look at the windows. We talked through all our options, discussed various ways we could order/replace (Four windows, just the front windows, just the second floor, etc.). All my questions and scenarios were talked through, with zero pressure. He was there discussing and putting up with my questions so long his wife called to check on him! After talking with Joe, researching the company, and understanding the quality and price, we actually decided to move forward with replacing almost all of our windows. The only one we did not replace was a half round. I decided to pass on this one for now because Joe took the time to explain to me that because of its shape it is a bit more expensive. Based on the price, and other factors, I was able to put that one off and will have McCloud replace that in a few years. This was possible because they are willing to do just one window. No one else that I had in for an estimate would have done that. This week our windows were installed. We had the best installation crew in Brad and Brad. My wife said, of all of the contractors/workers that have been in our house, none have been as respectful and courteous as these two. They were professional from the beginning. They explained everything and took great pride in what they were doing. The install looks fantastic. The caulking is nearly immaculate. There was no mess to clean, the drywall needed to be trimmed and there is not a spec of dust to be found. The guys were super efficient and we could not have asked for a better experience. Today Joe came by and completed a final walkthrough to make sure everything went as expected. In addition to making sure we were satisfied, he walked through the lifetime warranty and all other post install details. We could not be more pleased with this process from start to finish! I would recommend McCloud to anyone looking for quality windows at a great price. We did have one issue, the bathroom window was supposed to be opaque, but showed up clear. Things happen. We discussed it with Joe on our walkthrough today and I am sure we will see the correct window soon.

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

Apco used to (may still) partner with a company I used to work for. I also know a couple ofo people…read morewho worked there so they were a natural first call when I needed new siding. My sales person came out quickly and provided a quote. He even quoted for windows as well. They were within my budget and I gratefully added those as well. The team was fantastic along the way. Each crew I worked with was a pleasure. Windows went in first, then siding, and then a gutter crew to finish up. I love my new exterior to my house. It is so beautiful and a huge change from the old dingy siding.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

I scheduled an in-home appointment with their door-to-door rep and the sales person never showed up…read morefor the scheduled appointment. Update: The owner of the company called me within minutes of emailing them and offered to come out himself to make things right and apologized for the sales rep not showing up.

These guys are top-notch…read more I had bought all the items I needed for my surround system separately, I knew what I wanted and could afford. ResAv was more than happy to do the custom install. We worked on a plan and it was up to them to execute the plan. At the last minute I decided to use Sonance in-wall speakers instead of what I had bought, so some tweaking was done in the process. No problem. (By the way the Sonance speakers made all the difference in sound and especially look) ResAv did all the custom wiring. In some cases it was difficult. My crawl space is not small, but not large either. They installed the connections to the receiver. No problem. The result is a clean looking and superb sounding A/V system ready to handle anything I throw at it. Over the three years they have always been there for information, consulting, and on-site when I need for that to happen. Pricing is competitive. In an industry where you usually don't get what you pay for, you can count on that with ResAv. They are honest, hard-working, creative, and VERY knowledgeable people. Don't look any further, give Aaron or Mike a call.

Top notch custom A/V integrator. You won't find two more personable business owners/operators in…read morethe area. Mark was able to work wires in my 1960's home without "Swiss cheesing" any drywall! I know a handful of friends/family that have used ResAV and they all say the same thing, "best in town." My guess is the "business owner" that gave the unfavorable review was asking for the moon. Also to note, this is a small business Custom Integrator, not a 1-800 fix it. So running a service call, for a speaker issue that was installed by whomever and whenever, won't be top priority. Nice attempt with, "as well as asking for a price on an accessory," I doubt it.

This place is overpriced, the pictures make it look much nicer than it is, and management is…read moreterrible. We were not allowed to tour the apartment until a day before move-in, and once we handed over the check and got the keys, the leasing agent and management were nowhere to be found. The first week we moved in I requested that several things be fixed that should have been taken care of before we moved in: - scratched blinds from a cat from the previous resident - broken microwave - multiple lightbulbs out all around the apartment - cockroaches inside the common area near the trash room/garage - floor boards popping out - washer and dryer are old, loud, and do not work well and leave stains on our clothes - random charges on our monthly bills for electric even though we already put the bill in our name - no lights in the common area back stairs, which is pitch black at night - no regular upkeep of the building's common areas at all; dirty carpets and floors -the intercom system doesn't work These issues remain largely unfixed several months into the lease, even with regular calls and emails to the management. Moreover, the number and email listed for their management doesn't direct you to anyone; you have to call the leasing office for their Hilliard property to speak with anyone. Overall, there are cheaper apartments that are much nicer in the area. Their management is awful and unresponsive. They don't pay any attention to this building. Rent somewhere else.

Originally written 11/4/2022: We have resided at 40 W 3rd Ave, Columbus OH apartments managed by…read morethe same company as The Pointe - Hilliard the past 5-months and the experience from day one has been horrendous. At no time prior to lease signing we're we advised that the building intercom system was non-functioning and after 5-months the system is still not functioning. This issue has been raised numerous times asking why and when the system will be operational with only one general email to residents advising it would be addressed on a given date, but that date has passed more than a month ago with no additional communication and the intercom still non-functioning. The building fire & life safety system has been constantly ringing in trouble mode for most of the 5-months. This issue has been raised numerous times asking why and when the system will be operational with only one general email to residents advising it would be addressed on a given date. The system did stop ringing 'trouble alarm' on given date for approximately a week and now it has returned yet again to 'trouble alarm' periodically. There has been no additional communication from Property Management. It does not make one feel safe in their home wondering if this ongoing 'trouble alarm' should be taken seriously e.g. contact fire department, exit building, what happens if there is an actual fire. The building security entry doors have not been working the past 2-weeks with zero communication to the residents on why and when this will be addressed. Again, the safety of their residents does not appear to be of any concern to the Management Company. A representative of the Management Company was onsite when then issued started, so they are fully aware of the situation. With the crime levels within Short North district it should be paramount that the building is secured! We've discussed on numerous occasion the importance of communicating issues between resident and management company, but after 5-months it is more than obvious this Management Company does not have adequate staffing or 'care' regarding the residents or to adhere to the lease agreement. These are only three 'major' issues I raise, but there are several other issues that confirm the errors in our choice to call 40 W 3rd Ave. Columbus OH our home. We will be vacating the building at the end of our lease agreement as there is no assurance of changes within this Property Management Company! 40 W 3rd Avenue, Columbus Ohio is not a resident friendly location.