They came up with a cost-saving solution to a problem with our gas fireplace that saved us from…read morehaving to replace the whole thing. The technician was very pleasant and cleaned up around the job before leaving. I hooked up with this company at the Douglass County Home Show and I'm glad I did!

They installed a new unit on a new build, when we got to the house it was blowing but not cool…read moreair. They came out to figure out what was wrong but never called to tell me what they were going to do to fix it and never fixed it. We came to the house to find the unit continually blowing again without any cold air. I called to find out what happened, they said there must be a leak in the freeon and they need to chase the leak... they didn't turn off the unit just left it blowing and never scheduled the follow up to chase the leak and fix their unit! Totally not impressed.

Real pros work here, not the typical pirates you find all too often elsewhere…read more Their proficiency will save you money, time & frustration.

Alpha Heating and Air Conditioning has come out to service our heater and air conditioning for two…read moreyears. I spoke to Sherri to make an appointment and she explained all the different options we have for service. She was very nice and it was easy to understand. I am very happy with the job they did and the technicians have been very knowledgeable and very nice. I would be happy to have them back. And, I signed up for the twice a year service for more entailed service at a great price.

From the day Tom came out and gave me a quote. Mahalo was very professional. Wendy in office had…read moregreat communication scheduling, permitting etc. The installation was awesome by Jake and Ty, they where on time and did an awesome installation went over system of mini split , how to use remote and filter change. Overall no complains smooth process. The cost was reasonable actually cheaper than I thought. No regrets!

Been having them doing our maintenance on a gas furnace and electric AC. After the attic unit…read moreoverflowed and caused ceiling damage they came out and replaced a part that should've been done before. That along with the heat going off the day after they did the maintenance, and then telling me they'd have to schedule me five days later was just too much. Called a different company this year .. Pacific Air Comfort. First off, the unit in the attic had a switched taped shut. A drain that should have been in the overflow pan, never even mentioned. Then when the cover was taken off, it had never been cleaned, caked with dirt, cobwebs, wasp nest. A drain on the bottom, totally clogged.

Jesse is fantastic! He is honest and fair. Prices are better than other companies and Jesse goes…read morethe extra mile. He is reliable and communicates with you quickly and regularly. I would highly recommend Jesse and will only be calling on him to help with anything I need for my heat pump from now on. Thanks Jesse! You're the best!!

Jesse has come out twice a year the last couple years to inspect my heat pump system and was very…read moreknowledgeable and easy to work with. Then this year I've been unable to reach him -- multiple calls and texts with no response. I did finally get a text back to a voicemail I left, but then he went silent again when I asked what his availability was. It's a shame, but it tells me he doesn't need my business and it's time to look elsewhere.

Quick to get on site. Friendly owner and efficient. Only provided services requested and didn't try…read moreto up sell services.

Big heat wave, ACs are out all over town. Monday I called several service companies. RRM called…read moreback quickly and said they could fix my AC on Friday, the earliest of any. They managed to come on Wednesday. Fixed the problem (capacitor) in half an hour then checked out the rest of the system. The cost was about what I expected.

My repair turned out to be more difficult than they initially thought. The guy came out, the…read morefurnace seemed to be working and they charged me for a simple service call. Next day, it quit so he came again, did more stuff and again it seemed to be fine but no additional charge. Sadly, it quit AGAIN on the next day, Saturday, so they sent an additional technician on Sunday. He spent over 2 hours, did a lot more work, and again, NO CHARGE. It's a really complex machine so I can't fault them for missing something but it's the fabulous way they treated me overall that makes them great. BTW, I was burning the very last firewood as the guy left on Sunday. It's been running perfectly now for almost a month and I don't expect any more trouble.

MY HEAT WENT OUT . . . and since I had a good working wood insert in the fireplace, I wasn't…read morefeeling a lot of pressure. The technician came out in a few days and fixed it, but the furnace wasn't cooperating. It ran fine until he had driven out of sight and stopped. He came back and again while he was there, it worked. AGAIN, that evening it quit. Finally, as I had gone through 1/2 a cord of firewood, another technician came out on a Sunday and spent a lot longer, did a lot more "stuff" and now it's working great. They charged me for the first call, a fair price. The second and third call, there was no charge. I actually feel as if I owe them something for all the extra effort they put into to see that we were comfortable. Had they not come out when they did, I would have really been scrambling to find wood on a weekend.

I haven't had much good experience w/ most local HVAC techs. Too often they have come out to just…read morecharge me an easy $100 or more and then leave w/out anything done. This is why I waited 3-4 years before calling a pro to take a look at my mini split that has been leaking refrigerant. My handyman has tried & failed to find the issue for years. I would've been so much better off if I had called Alpha sooner. If I would've called them the first time I had an issue I would've saved hundreds of dollars. Jason, from Alpha came out today & looked at my ductless heat pump. He brought out his handy (& expensive) leak detector and quickly zeroed in on the leak, which was around the outside connection point. He just needed to tighten it and add more refrigerant. The leak detector verified the issue was remedied. He also took a quick look inside my other heat pump before leaving, to make sure that a common grounding defect of that make was fixed, it was. It's so rare & so refreshing to have a real pro that knows his trade so well. I will certainly call Alpha Heating the next time I have an issue!

The team spirit and effort at Alpha Heating in Bandon is notable. They replaced our 30+ yr heat…read morepump and followed through with troubleshooting the thermostat. The technicians were called and without fail, they showed up promptly and satisfied our concerns. They are nice folks, easy to do business with.