Glad I didn't read some of these reviews before I took advantage of an awesome deal that David was…read morepromoting and not one bad thing to say about the experience. This is for the dog wash and not for boarding. I have never boarded my dog but he definitely a bath every now and then. David met me when I walked in for my dog wash. The place, was clean and quiet. He was super welcoming and friendly. I thought I was going into self wash for the $10 special but it turns out to be a $10 wash to have him wash my dog! How could I say no to such a sweet deal? That deal has passed but they do have a $20 per month special for unlimited dog washes. If you have a dog that needs regular baths, phone this is a sweet option. My boy came back happy and clean. No complaints.

So...I really always give places the benefit of the doubt and have written one other negative…read morereview in my life, but this ended up being a negative experience over all. We used them 2 years ago and they picked Mollie, our golden retriever, up every day and brought her back as well. At the end of that stay they told me they only do that for member dogs, so for this visit, we took an Uber to drop her and pick her up every day for 3 days. Upon arrival the first day, the front door was open and we went in there. When we returned at the end of the day, the front door was locked. So I rang the bell. No one answered. I called, no one answered. I walked around to the side door and it was unlocked, so I went inside and the nice lady at the front desk apologized, so I chalked that up to me just not knowing the process. Mollie came back with an injury between her toes that day that I didn't notice when we picked her up, but I gave them the benefit of the doubt and let it go. The second day the same process occurred when I came to pick her up - front door locked, rang the bell, got no response, so I called with no answer, then went to the side door. There was another customer picking up her dog from the side door. I assumed this, again, was just part of the process. Went in and the lady at the front desk apologized again for not unlocking the front door. 100% forgiven for me, and I took Mols back to the hotel and she was good (a little thirsty but that is normal for her not to drink at daycare much). Day 3 - front door was locked when we arrived so I walked Mollie around to the side door and they took her back to play. It was her last day at daycare this time, so I asked them to bathe her and the person at the reception asked if I wanted her nails clipped, so I said sure. Cut to the pick up, I went straight to the side door, bc I assumed it was open and didn't want to repeat the whole locked door then ring bell then call with no answer then go to the side door to pick her up. There was a man loading his Miata (silver) who came out the side door. I held the door for him as I went in and he informed me the process was to go to the front door. I told him that it had been locked the past two days upon pickup, so I just came straight to the side door instead. We walked into the lobby and I had already forgotten about his lecture bc I am not easily frustrated. But he couldn't let it go - proceeded to tell me they let dogs loose in the lobby (maybe not the best idea) and they don't want them to get out. I told him I understood and had followed that process before and would follow it going forward. He apparently charged my cc without telling me the amount and said he was going to get her. The super nice front desk girl brought her to me and we went out the "correct" door. When we got back home Mollie was licking her other paw - not the one injured on Tuesday. Turns out they quicked her in 4 nails while trimming them (like cutting your human nails so short they bleed, pics attached l), which made me question the toe injury from Tuesday as well. And they didn't tell me they accidentally cut her nails too short. Truth is, letting me know on pickup is all they would have had to do and I would have been fine in spite of the injury - since the reason I don't trim her nails myself is I quicked one of my first golden's nails on accident and swore I would let the pros handle it from there on out. All in all, I should probably give them one star, but I know these reviews can totally affect business and maybe this was just a bad week for them. I am not saying don't use them bc other reviews are positive, but there is a possibility that it is not a good experience.

We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

Best price around. Responds fast will definitely use them again. Only downside is they are way out…read morein eagle mnt

Wayne and staff is fantastic! Great place to board and train my lab while I was out of town. Highly…read morerecommend!

Highly recommended!! I was in town for a multi-day raft…read moretrip and needed a place to board my deaf, blind, geriatric frug, Chloe. Joy's Landing turned out to be one of the best experiences I've ever had when leaving her in the care of another. Peggy was super sweet and open from the first phone inquiry to the pick-up. Facility is a great set up with separated play areas and kennels. It looks and smells VERY clean and sanitary. Peggy and her staff immediately loved on Chloe and allowed her to acclimate by walking around and getting familiar with the space with her nose. I was sent a message and pictures to keep me updated on status. I felt completely at ease and peace leaving Chloe at Joy's Landing while I went off the grid to raft with my family for 4 days.

We have left our puppies with Peggy many times. She is kind, caring and truly loves the dogs I've…read moreseen her interact with. I highly recommend Joy's Landing Doggy Daycare.

I highly recommend Ruff Life Training & Resort. We have an Australian Cattle dog we rescued. She…read morehad a history of reactivity. We have been through socialization training with her and she is doing better. We were going on a road trip and we needed a place to care for her. We were very unsure of how she would do. We toured Ruff Life Resort first and were VERY impressed. The staff were very welcoming and showed us around. One thing I noticed right away was how good it smelled. They keep everything super clean. They offer a variety of suite sizes too. Since this was her first experience, they evaluated her first and with their expertise placed her with a group of dogs that she was actually able to make friends with. She had never been able to do that before. They have five large yards, indoor and out. Their is always someone with the dogs in the yards too. We got pictures and reports everyday on how she was doing and it made my heart happy to see how happy she was and we were able to enjoy our vacation knowing she was being very well cared for. They even bathed her and washed her stuffy toy we had for her. We will most definitely book this resort the next time we need to board her. Definitely a 10 out of 10.

Our 1 year old Havapoo Teddy has been coming here for boarding and playdates for over a year now…read more The staff are awesome and caring. He always seems to have a great time. The staff keeps us updated with photos throughout his stay. Teddy gives this place 5 Stars!

We left our little Maltese on a very hot day at this very clean and well cared for kennel. The…read morepeople were very kind. Highly recommend!

The kennel saved our camping trip and helped ensure all of our family had a fun time while visiting…read moreDinosaur National Monument. The humans got to float on the river for a couple days and our four-legged family member got to stay cool and play with other doggies. The staff was very flexible and laid back which was really appreciated. I recommend this for people who are having a rafting adventure or camping and want to make sure their dog(s) stay cool, happy and safe.

My husband and I have been sending our dogs here for several years at this point. We started…read moreboarding when it was Canine Connection and continued using once it changed hands and became Bandit's. We only have good things to say about Bandit's. The staff is so friendly, my dog loves to go here! We recently lost one of our dogs, and I put a note in our account when i scheduled my other dog to board. I asked that they remove the dog who passed away from our account( it's just hard to see the reminder and have all those feelings come up again). They did exactly as I asked. When we picked our dog up from daycare today the staff at Bandit's had a sweet bouquet with a note attached. I was so touched. I have never experienced this level of customer service or sympathy from another facility. They know my dog by name when I walk in to drop my dog off; the level of personal care that they offer is unparalleled. I can't say enough good things about Bandit's, and we will continue to be customers as long as we have dogs to board.

10/10 best place I've been to for doggy daycare and boarding services. My boy always comes home…read moretuckered out from playing hard. Their pricing is very budget friendly, and the staff here are wonderful. They've always been kind to me and my boy Jackal, and I plan on sticking with Bandits Stay and Play as long as I can.

Have used Ellie's for boarding my dogs for years! Amazing attentive staff and owners. My dog…read moreLOVES going here. From the minute we pull in she wants inside and I become a memory to her. Thank you for awesome service and being the people that not only I trust, but my slightly neurotic, high strung dog trusts and loves!

Love this pet hotel! It's like a spa for your cats and dogs. They go above and beyond for the…read moreanimals. If only I could book a room for myself ...

We have had such a great experience with Old Farm pets. We don't board our dogs much but we…read morerecently went on a week vacation and nobody wants to take care of my extra large dogs so they had to get boarded. The staff is super friendly and it is affordable. This is the second vacation weve used Old Farm Pets and they will continue to be our go to for boarding needs.

DO NOT BRING YOUR ANIMALS HERE! I've boarded my dog here 3 times within the last few months. First…read moretwo times she came back with infected paws. This 3rd time she had cuts on her rear paws and they would've become infected if she stayed any longer. Staff ignored my request to put her cone on over night to prevent paw licking. They do not follow your feeding instructions. They couldn't give me a confident answer if she had eaten or not when I picked her up and they told me she ran out of food which surprised me as I always pack more food than what's needed for the stay. I question if the animals are ignored by staff too, the dogs outside are free roaming and I've never seen a staff member out there. All these issues under "New Management". Avoid this place if you care about your pets.