I used Merrypets for group hikes for my dogs. My dachshund would come home appearing happy, and I…read moreassumed he was having a great time. Looking back, I think he was just happy to be home. I started noticing he would growl when I touched him, which was very out of character. At first, I didn't think much of it, but as it worsened, I examined him more closely and was shocked to discover scabbed areas under both of his front legs, resembling severe rugburn. After another hike, I checked him immediately upon return and found his front legs raw and bleeding in multiple spots, with his fur matted in tight knots. I took him to urgent care, and the veterinarian confirmed the wounds were fresh trauma. My dog is 8 years old and very active, but because he's never been off leash before, I had specifically requested that he be kept leashed on hikes. The other dogs were off-leash, and I worry that while trying to keep up with the group, the handler, Caitlin, may have dragged him when he couldn't keep pace. I reached out to Mary for an explanation but received no clear response or indication of concern for my dog's condition. I asked Mary if she would cover the vet bill. Instead, she said she wanted to speak directly with my vet. When I brought that request to my vet, they informed me that she did not have a right to access my pet's medical information due to HIPAA laws. Despite everything, I was kind enough to let the situation go--but I refused to pay the bill for the hike where my dog was injured. Now Mary is charging my account anyway. A good business owner would have shown concern and at the very least offered an apology. Instead, she has shown no empathy and no accountability. This experience was incredibly distressing. I cannot recommend Merrypets based on what happened and how poorly it was handled. My dog has had no more injuries since he stopped going out with Merry Pets. He's happy again and no longer growls at me.

Our fur babies love hiking with Merry Pets. They look forward to their hikes and are well taken…read morecare of. Highly recommend!! Trust them completely with my boys.

Absolutely the best place I've boarded my two dogs! We boarded for 11 days and they were taken such…read moregreat care of! I was so grateful they were available so I could have peace of mind leaving them. When we dropped them off we were given a tour and everything was explained to us how they'd be handled while we were away! Each day I texted for info or a photo of them and they were always quick to reply and very helpful! This really gave me a lot of confidence they were safe and enjoying their space! The facility is clean and well organized! I appreciate that the dogs are separated by size. Neither Roxy or Jake seemed stressed or bug eyed exhausted when I came to pick them up! They were mellow and were clean and their things were gathered for us to head home from the airport! When I've picked them up from some other places, my Roxy would seem disoriented and overwhelmed! So I was beyond grateful she appeared relaxed! We will be sure to use this location for all boarding needs in the future. Even though it's far from us, it was nice to be able to trust our babies were well taken care of!

Backyard Dog Care was a literal lifesaver for me since I wasn't neutering my puppy at 7 months old…read morelike all of the other doggy daycares required. Until I found them I was seriously stressed out about what to do for daycare for my puppy. I spoke to Brandon on the phone and he instantly put me at ease. I took my puppy in to check things out and ended up leaving him there to play for a few hours. I love that they have an actual outside area for the dogs to go out and play in. And most of all - my puppy comes home exhausted after playing with his friends all day! Thank you Backyard Dog Care for always taking great care of my puppy.

We have had such a great experience with Old Farm pets. We don't board our dogs much but we…read morerecently went on a week vacation and nobody wants to take care of my extra large dogs so they had to get boarded. The staff is super friendly and it is affordable. This is the second vacation weve used Old Farm Pets and they will continue to be our go to for boarding needs.

DO NOT BRING YOUR ANIMALS HERE! I've boarded my dog here 3 times within the last few months. First…read moretwo times she came back with infected paws. This 3rd time she had cuts on her rear paws and they would've become infected if she stayed any longer. Staff ignored my request to put her cone on over night to prevent paw licking. They do not follow your feeding instructions. They couldn't give me a confident answer if she had eaten or not when I picked her up and they told me she ran out of food which surprised me as I always pack more food than what's needed for the stay. I question if the animals are ignored by staff too, the dogs outside are free roaming and I've never seen a staff member out there. All these issues under "New Management". Avoid this place if you care about your pets.

We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

I adopted my Schnoodle from a rescue agency, and he came packaged with some *bad* habits. I've had…read moredogs all my life and knew what to expect, but this little guy is complex. Luckily, we worked through 4 sessions with Steven Myers and I'm fairly convinced he could train Cerberus given enough patience and owner effort. He listened to my specific concerns (biting, barking, using the house as a port-a-potty) and addressed each one through training - training of both myself and the new dog. With his training and following "homework" training at home, my little guy has gone from violating most of the Geneva Convention to being a happy gentleman. I cannot recommend the Canine Mind enough, and if the other trainers are even in the same ballpark as Steven, then all of them will do absolute wonders for any dog!

Loved my experience here! After many attempts to find a trainer, I finally found what I was looking…read morefor. I did a free consultation and decided to try out the sidekick series. Alex was so great at addressing everyone in the class and their specific concerns. I felt like even though it was a group setting, the trainings were still specific for each dog. The difference I saw with my dog after just 6 weeks was amazing. I was able to learn how to more effectively communicate with my dog. You can really tell they care so much about dogs and what they are doing. I look forward to continuing with some group classes.

My husband and I have been sending our dogs here for several years at this point. We started…read moreboarding when it was Canine Connection and continued using once it changed hands and became Bandit's. We only have good things to say about Bandit's. The staff is so friendly, my dog loves to go here! We recently lost one of our dogs, and I put a note in our account when i scheduled my other dog to board. I asked that they remove the dog who passed away from our account( it's just hard to see the reminder and have all those feelings come up again). They did exactly as I asked. When we picked our dog up from daycare today the staff at Bandit's had a sweet bouquet with a note attached. I was so touched. I have never experienced this level of customer service or sympathy from another facility. They know my dog by name when I walk in to drop my dog off; the level of personal care that they offer is unparalleled. I can't say enough good things about Bandit's, and we will continue to be customers as long as we have dogs to board.

10/10 best place I've been to for doggy daycare and boarding services. My boy always comes home…read moretuckered out from playing hard. Their pricing is very budget friendly, and the staff here are wonderful. They've always been kind to me and my boy Jackal, and I plan on sticking with Bandits Stay and Play as long as I can.

Rocky Mountain K9 is amazing! They took care of my dog and bathed him while we were out of town for…read morea week. He got to play with other pups and have lots of opportunities to be outside. I came in with concerns and Samantha really helped ease my anxiety and showed me all that they do there. It was our first time ever boarding a pet so I had a lot of "what if's" and lots of questions were answered. I highly recommend them. I was able to text them and get almost immediate responses when we were away which I was very pleased with. We also got cute doggie report cards at the end of each day. If you need a place to board your dog or even just need to get your pup groomed I can't recommend them enough. They really do care about the doggies and your peace of mind when you're away.

We finally found a kennel in Tooele Valley to leave Fred the Destroyer (of shoes) while we're away…read morefrom home. Everything was clean and SMELLED GOOD. We are VERY happy with the professionals here. Fred is a rescue and has had limited interaction with other dogs and people, and by the end of his visit he had been very carefully and safely introduced and was playing with several dogs. He acted like Samantha was his lifelong buddy, which was pretty amazing to us.