Nice people to work with so I had a super pleasant experience! Chucks is a relatively small…read morebusiness (not a big box store) and provides personal attention and quick turn around. Our club has been using Chucks Awards for years to make our annual awards for members and their dogs. The names and titles that need to be put on the plaques they engrave for us can be a little complicated (to those outside our sport)! They tackle our unusual requests without thinking we're 'nuts' and they have always gone above and beyond to help us (when in fairness, occasionally we have not given them much turn around time)! Finally, their store is super easy to get to and most importantly, very easy to find parking! No circling the block three times, like downtown. I highly recommend giving this local Portland company a try! I think you'll be delighted with their personal attention and their product line!

Chucks awards saved me I came from California to visit family and we had family Olympics but my…read morehusband left the trophy and we realized that while on the plane so I randomly found Chuck awards and they were so fast and reliable had me a new trophy the next day !

If there were more stars available I'd check all of them!!!…read moreDeeply heartfelt thanks to Kari, Sky, Brandon and Kim for exceptional customer service and outstanding workmanship!!! I had some engraved brass bookmarks made for a group of Bible School graduates and they were STUNNING, way beyond what I expected!!! Our students will have a precious reminder of their accomplishment for a lifetime! Thank you all so much!!!

If there were more stars available I'd check all of them!!! Deeply heartfelt thanks to Kari, Sky,…read moreBrandon and Kim for exceptional customer service and outstanding workmanship!!! I had some engraved brass bookmarks made for a group of Bible School graduates and they were STUNNING, way beyond what I expected!!! Our students will have a precious reminder of their accomplishment for a lifetime! Thank you all so much!!!

This is a really wonderful place that is locally operated. Lisa is a great person to work with for…read moreyour award related needs! I patronize this business every spring for my departmental awards and everything is seamless. Things are completed in a timely manner, and the customer service is excellent! Every time I have had an issue (very infrequent), they make it right. Highly recommended as a way to support a local business and receive personalized service from a lovely group of employees.

Great service. Lisa was so kind and helpful, even stayed a few minutes late to let me pick up my…read moreorder after 5pm. Also product looks beautiful!

I would recommend and say that service was great and I will plan on going back the next time I need…read morethis kind of service

Customer service -FIVE STAR! Quality of product- FIVE STAR! I brought them a slightly vague…read moregeneral idea and they made me an incredible product. And they went above and beyond to even fit my project in between others. Honestly I couldn't be more grateful and impressed with the team and engraving. Thank you!

Avoid 100% If you've…read moreuse them, do not lose your receipts, they are incompetent. I just received an invoice via email for a letterman's jacket that I paid for in full 3 months ago. While people make mistakes, this was an email that was concerning. When I called the behavior and condescension of the owner was beyond the pale. I understand that mistakes are made at times. The concern is that I was contacted via automated email over an obviously automated erroneous bill. I had to waste my time, call the place, and prove my payment. I'm not even upset about the automation, I'm upset about how the people involved behaved. Thankfully I had credit card statements to prove payment. The employee who picked up seemed to think it was no big deal, that it was just a few hundred and that it was my job to prove it. This speaks to incompetence. This should have been a phone call as they claim it's a known issue with quick books on their end. Letterman's jackets for some families are a big purchase. Receiving a bill for something you paid for is terrible business practice and can be scary for families who are just scraping by. During the phone call with the employee I called I was firm, had to provide the dates and amounts of payment as well as the method used. Without this I'm sure this company would have tried to bill me again. This is poor business practice all around. Then came the owner, who took it upon himself to call me after the fact. He seemed to have a problem with the fact that I was unhappy with how this was handled. I demanded a zero balance receipt to protect my interests. My business with them concluded with my payment in full months ago. My need to protect myself by obtaining a zero balance receipt dated today or later is not wrong AFTER their erroneous bill dated yesterday. I asked when they would get back to me and the employee was unable to answer. I the told him I expected a week would be reasonable and asked for a call if it could not be completed in that timeframe for an update. When the owner decided to call me that was an opportunity to listen and fact find. The invoice was clearly erroneous. This was confirmed by the employee I called and spoke with. The owner couldn't seem to understand why that might be important. He demanded I tell him what method of payment and type of card I used, as though that's my responsibility to provide months later. His quick books software is not my issue. I believe his entitlement was showing, as this was a small bill to them. Owner was terrible. It's not wrong to firmly ask to not be bothered again and for proof of settled account. This man exuded bro vibes, told me he "knows business" but doesn't know how to take responsibility for paperwork failures or do any kind of customer service. It is their responsibility to keep records. Customers should not have to cover themselves because an accounting system is either improperly maintained or erroneous. The fact I have to waste my time calling this place and have somebody behave like $600+ is no big deal is demonstrative of how the owner treats and thinks of his customers. I think this guy forgets that next to the big accounts etc are people who are excited to celebrate their kids accomplishments with them and letterman's jackets. This is small time stuff in this man's view. If this place wants to be that corporate, I encourage them to fix their billing practices and quit trying to pretend they are in it to serve Portland communities. Family owned business generally means great ties and customer service and this place isn't it. I would give this place 0 stars for service if I could. I have concerns about how they manage people's information. Design, delivery and workmanship the business performed adequately and as advertised. Billing and how this owner treats real people is what this review concerns. I got the vibe the owner feels he's better than others because he 'knows business'. He was completely gross. Do yourself a favor and skip them. No one needs to wait for the boogeyman to make them prove themselves with mystery bills months later. No one deserves to be treated like you're a small payment and don't matter. There are other businesses who deserve your dollars and who will actually work for them.

This company makes stellar products and has a real dedication to quality and style. I order a…read morecustom jacket from them and was blown away with the results. I highly recommend this company and will continue to support them. Keep up the great work!

My son plays basketball and this session the team has been a little disorganized. The parents…read morewaited until the last minute to decide on trophies. I called on Wednesday to place the order and it was ready on Thursday. The whole process was very simple and the lady (her name escapes me at the moment) was very helpful. The trophies and medals are affordable and look nice. Next time I'm team mom I will definitely order from Gresham Awards / Trophies 2 Go.

I first came in to have a trophy made for our Fantasy Football league. It was weird and needed a…read morelot of "special" features because although we are in our mid 30's we are still very immature, but Debbie delivered! I come back every other year it seems like because I am a fantasy football master and need new plaques added with my name on them and the service is just as good year after year!

We have done multiple orders through Alphagraphics and they always help us get our order just right…read moreand delivered on time. We especially love Tracy and Barb, their customer service is phenomenal and they always make us feel like we're their only client. Nate Johnson Mercedes-Benz of Portland

Highly recommend, BARB IS A LIFESAVER! The owner of this AlphaGraphics helped save our restaurant's…read moresoft opening with two last-minute print projects, and she did so with kindness, understanding, and speed. Customer service like no other. Thank you Barb, TOTAL SUPPORT!