Love our new floors!!! Excellent customer service, quick turnaround times, and the most affordable…read morepricing!!!! All my future flooring projects will be with Designer Floor Fashions! 5-Star review!!

I've worked with and recommended Barrera Hardwood Floors since 2010. As a real estate professional…read moreworking with hundreds of clients, it's critical that I work with reputable, informed and passionate trades. I've yet to meet anyone in this business who takes their work more seriously than Jesus. He did a great job matching an existing floor, both with grain texture and color - a difficult task, and saved my client thousands compared to what he was quoted by the builder. He has helped not only numerous clients, but we've used him in our own home with great results. I would recommend him for any hardwood project and look forward to working with him again.

I do not recommend anyone use Barrera for hardwood floor installation. Brenda, who manages the…read morelogistics was very enthusiastic and helpful and first. But then as communications when on she yelled at me on two occasions. The first was when I asked to for the contract in advance (so I could look over prior to signing) and she accused me of not trusting them to do a good job. The second was after installation there were multiple problems that needed fixing. When her crew was only instructed to fix some, I called and she said "you know what, you just got yourself a free installation, you can hire someone else to fix these problems". It was very strange but at this point I was really just relieved to have her out of my life. Our kitchen floor squeaks almost everywhere.

Excellent job by J & C Flooring. I had LVP floors installed in 2024 and shortly after I damaging…read moresome planks. I reached out to the original contractor for repair but he was a no-show for scheduled appointments and would not respond to me back as promised. After 2 months of trying to get a straight answer and resolution from the original contractor, I decided to look elsewhere. I found J & C Flooring on Yelp, a local family-owned business. The experience with J&C was quite the opposite: excellent communication, fast response for quote, competitive pricing, very knowledgeable, and the floor was repaired quickly and correctly. I am very pleased with the whole transaction and the results; I feel like a valued customer. Without a doubt, I will reach out to them again if I have more flooring needs.

Had water damage. Was able to replace entire flooring, etc... Was done in one day…read more However, communication was very poor when asking about other services. Was given a quote after numerous times asking for it. When trying to arrange to have other items repaired in home and schedule installation, they just vanished. This is very unprofessional behavior, especially since I have a year's warranty on my flooring. And if something happens to my flooring within that one year timeframe, who do I contact if they are not communicating with their customers? Very poor communication! Very unprofessional behavior.

Burch Brothers Flooring replaced all the flooring in my townhome several years ago. They did such…read morean outstanding job that Burch was the natural choice when I needed to make a repair due to water damage from a dishwasher. It was a seamless process from the original conversation with Sarah, reviewing what needed to be repaired with Josh to the installation team. Burch Brothers is not only professional; it is a locally owned business that operates with integrity. I highly recommend Burch Brothers for your flooring needs.

Overall, we were extremely please by our floors and service provided! We absolutely love our new…read morefloors. The team was quick to give us a quote, had lots of samples in the office and overall great to work with. We got several quotes and this company was the most affordable - but we picked them because they were the only ones who were able to foresee a huge problem they would encounter while giving a quote. All other companies missed it. We did feel as though the job was very rushed, we were told 2 - 3 days and it was done in less than one day. Because of this, we felt as though there was quite a lot of nicks in our trim and they had to come back and make some other changes they forgot on the job. More communication AFTER the job would have been appreciated. We had to follow up about billing and the problems. There was no formal walk through or call from the office to see how we liked the floors. I understand the office was busy, but some acknowledgment of our communication would have put us more at ease. They did reimburse us a very small amount for the little damages.

Very courteous, showed lot of option, provide good estimate and allowed larger tile to see how it…read morelooks actually in a room. Recommend to anyone looking for flooring options. Haven't finished the work yet as it requires a week in the house for installers and have to figure out appropriate timing! Prices were lot more reasonable compared to few other shops!

These guys worked their tails off and delivered some of the best results I've ever seen! I used to…read morehave ugly dark hardwood and they replaced it with some luxury vinyl. The luxury vinyl is extremely strong yet soft to your feet. It's not slippery like normal hardwoods but gives the appearance and feel of some executive level material! I had the first two floors of my house replaced with these luxury vinyl planks and Daniel and his team were able to get the job done with 2 days! He's done work on several other properties including my parents house. To make things even better, this is a family run business with both design and architectural expertise every step of the way. Support local and put those stimulus checks to good use!! He also has the best prices in town!

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

We were truly impressed by the owners of Clayton Flooring. I was in a time crunch trying to update…read moremy flooring and David was able to come out immediately and provide an estimate. I worked with both David and his wife selecting our flooring and they were able to get us on the schedule quickly. It was very easy communicating with the installers who did a superb job on this big installation of over 1700 sq feet in one day! Amazing job. We chose the Karastan Luxury LVP and could not be happier. This is a truly beautiful flooring and makes a huge difference in the appearance of the house. It is a very comfortable floor and well worth it. If you are looking for new flooring, you will not be disappointed in the professionalism and friendly service provided by Clayton Flooring Center.

I can't properly express how elevated the professionalism is with this company. We were fully…read moreprepared to spend big $$$ - I mean significant $$$ on our floors. David gave us his honest option and proposed a solution that was a fraction of the cost. He could have said "whatever, give them what they are asking for" and taken our money but he has INTEGRITY!!! So impressed. Please work with them and you will not be disappointed.

Responded quickly to the request, they suggested a time, I let them know that didn't work- told…read morethem a new time for which they pushed that back a whole hour-causing us to rush to the house. I should have known it wasn't going to be good if scheduling couldn't be done properly. From there -the rep made inaccurate conclusions and only recommended LVP new floors throughout the entire house!!. the request was to get my hardwood floors repaired (minor repairs that I already got others to quote)! Stay clear of this place- they just want to upsell with plastic floors instead of making easy, minor repairs to good hardwood floors!

These guys were awesome to work with. They did a complete restoration of my aunts home. New…read morelaminate, bathroom and kitchen. I love the tub to shower conversion the best.