Very friendly and accommodating. The arrangement was beautiful and lasted quite awhile. It was delivered in the time frame agreed on. Very pleased. read more

My husband got me these flowers for our 20th anniversary. They lasted 3 days before wilting. Now day 5 most of the little roses are already dead. For the amount people pay they should not be dead already. read more

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While the arrangement delivered was beautiful it was not in the colors shown for the arrangement ordered (fall colors). Instead it was red and white flowers and looked like a Christmas bouquet. Disappointed! read more

Called this place place 3 times. No one answers the phone. Then I was sent to a full mailbox and could not leave a message. I was calling from California and all I wanted to do was have flowers delivered to my sister. Sucks! read more

This small shop has helped me quite a bit for the past 2 years from celebrations to condolences. Even with last minutes orders the friendly staff knocks it out of the park. I'm not too picky when it comes to floral decorations (I mean why should I, they're not for me) so I leave it up to the team and with excitement I got some beautiful bouquets. The do have a delivery and drive through service if you don't want to stay in their limited parking lot. Thanks for all that you do! read more

Beautiful design!! Original, sweet and thoughtful! Excellent, personable service! Couldn't ask for more! read more

Just Roses Flowers & More - Just delivered! Thank you! Great service! - Florists Near Me - Kennewick, Washington

Couldn't attend funeral service last minute so I wanted to send an arrangement. Tried calling 800Flowers and told no flowers in area. Googled/found Just Roses and cannot tell you how happy I am with the professionalism and customer service. Becca was very patient and spent time describing flowers and even helped me write the card. The arrangement was absolutely beautiful. The driver ended up at the church too early and assured me that they would be delivered in time after his other deliveries. I would highly recommend Just Roses to anyone and will use again in the future. read more

Just Roses Flowers & More - Highly recommend this florist! I found this company to be genuinely caring about their customer service and cannot thank them enough. - Florists Near Me - Kennewick, Washington

I just cancelled my order with this company at the very last step of the process when I saw that they were adding in an unannounced $9.99 fee for first-time orders. When I hovered my pointer over the charge, I was told, "Good news! We appreciate your repeat business, so we won't charge this again if you order from us again using the same email address." Made me so mad that I refuse to complete the order. This, after I had agreed to also tip them. Nope. Someone else will get my business. read more

When I 1st came in contact a couple of years ago with them I was sending funeral flowers to someone in California. They really saved the day after I had been run through the wringer and my family totally run through the wringer with another online flower company that was awful . No names mentioned. Lol. I recently used just roses again and this time it was local. The gal that I talk to when I ordered had forgotten to put down the requested time to deliver the flowers. But the boss jumped up and ran out and delivered them immediately again saving the day. I will always go to them 1st. thank you read more

My husband ordered me 18 long stem roses from an online retailer that was originally fulfilled by a local flower shop in the Uptown in Richland that was SO disappointing. So my husband sent an email to the company and they sent us another bouquet that was fulfilled by Just Roses in Kennewick. And oh my goodness they are gorgeous! Exactly what my husband had originally wanted. They even came to deliver them twice as I wasn't home during the first attempt. read more

Just Roses Flowers & More - Gorgeous bouquet of long stem roses that I just received. - Florists Near Me - Kennewick, Washington

Sent flowers to my Mom today and used this florist, they did a great job! Thank you for the beautiful bouquet! She loved it!

The prices here are very fair and posted right when you come in. I've came here for roses multiple times and they make beautiful wraps. They've been a hit with everyone I've given them to. read more

Been using Just Roses for Valentine's Day and other special occasions for over 20 years. First, the Richland store closed which now requires me to drive to Pasco or Kennewick. Now, I called yesterday morning to request a Valentine's Day bouquet and was told that they don't take phone orders for that special day. Rather, one has to "drop in" and wait in line for someone to take an order and then wait until it's ready. Of course, delivery is available, but who wants to sit around the house awaiting the flowers? Or who knows the daily schedule of their special person on Valentine's Day? Have they gotten too big for their britches or is this just another symptom of success in the Tri-Cities. Their Kennewick facility is certainly not pleasing to the eye and has a very small waiting area. read more

I went in today for a very last minute bouquet. The woman there was able to do it and she did it for half of what other florists around were asking for a simple bouquet. She threw in a bootineer too. The florist was very friendly as well. Customer service seems to be so rare nowadays. It's nice to see someone who seems to actually care if the customer is happy!! read more

I had Yelped for a close flower shop and didn't get Just Roses and as I was traveling to another and had passed, inadvertently turned in here without knowing and... Great surprise. Excellent service - Diadra helped pick the perfect arrangement! Thanks read more

My husband often gets me flowers from Just Roses. The delivery person is always friendly, the arrangements are beautiful and lest well over seven days. One time I had an arrangement that did not fully bloom and they replaced it free of charge. read more

Ordered some flowers for moms birthday. Got an email saying they were delivered, called mom, she said they were not delivered, just a note saying they missed her. I called and the lady was so rude who I talked to. She said she was closed for the day and there was. Nothing she could do. I asked her why she did not call my moms phone to try to get a hold at the delivery point she said she didn't know but asked what my mom was doing and why she didn't answer the door. Wow that is not what you ask your customers. My mom called also, and the same lady said that she didn't know where the flowers went and why they were not delivered but that my mom should look outside and see if they were left by the door. Basically she lied to one of us. She told me that the flowers were in the freezer and I could come pick them up tomorrow. Wow that is exactly what I wanted. I placed the order at 10:00 only to find out that an email saying they were delivered and weren't and then the place was closing so they didn't want to deal with it. Way to go. My moms birthday is today. Flowers won't do tomorrow. Bad customer service left a bad taste in my mouth. Please be cautious in using this place. read more

VERY UNPROFESSIONAL!!!I consulted this florist for wedding services. I set up and appointment to meet with their consulted. After twenty minutes of waiting for her to show (she never did), the girl working that day tried to accommodate me, but she was not very knowledgeable in providing quotes. Throughout this entire time, she kept phoning the consultant, who never answered. Before I left, the girl stated the consultant would get back to me with a quote withinh a day or two. After a week of no contact, I tried to contact the consultant directly to her direct line and never received a response. I then called the shop and left a message for the consultant; again, no response. Two weeks after my visit I attempted one final time to contact the consultant directly. I have yet to hear back. I DO NOT recommend this florist for weddings at all! read more