Great local storage facility! Very clean and safe. Has been here over 40 years. Amazing people!read more

This Company CareFree movers with horrible delivery service and forget about the Customer service…read morewhich is non existent. They lost my bed along with some specialty tools and box of wrench set. How does some one loose a Bed? It shows the incompetence and lack of respect for the clients items. There is no customer service. When I tried to file a claim they provide you a different company number and then they have you wait a few months followed by "sorry we are no longer going to help you " is the result for my attempt to follow the system. Now it's been almost 10 months and I can't' even get in contact with any one. The phone goes to voice mail or it automatically hangs up on you.

Customer service was AMAZING!! Staff was very patient explained everything accordingly & answered…read moreall my questions. Highly recommend.

Never had any problems working with StorageMart check in has been easy and check out was not a…read moreproblem!

Don't rent a temperature controlled unit, thinking that if any damages occur, they will cover it…read more They make you pay ridiculous fees, and I had a temperature controlled unit there for over two years. My stuff got moldy due to their lack of maintenance because the whole unit was clearly full of mildew. No refund and all of my stuff ruined. It's sad because I'm just a college student who had to move back home and wanted to get my stuff back to find it all ruined and realized that whole entire area reeked of mildew and no refund.

This is the worst storage place I've rented manger is very stand offish can't get into my storage…read moreunit door is frozen shut ice in front of it nothing being do n e costing me money or more money because I ca n t open .unit but not pay my bill oh boy your lock out have had trouble with this unit since we rented it nothing being done I think n ext step Co n tact my attorney

We bought a boat in July and storage was top priority. We are now at our 3rd StorageMart space (2nd…read morelocation) and they have been extremely helpful and patient helping us find what we ultimately needed. We clearly didn't know what we needed/wanted when we started looking so every time we changed our mind, they were there to help us with a smile and support! We called around and their pricing was definitely best and the security gates and cameras make us feel secure in where we have our boat.

The facility is clean and the people who work there are amazingly nice and helpful, I needed a…read moreshort notice location to store a car indoors and they found a unit that would work perfectly for me. The whole process was the most stress free experience I have had with a storage facility and they made it as streamlined as possible. From making the initial phone call to having the unit rented and paperwork done was only about thirty minutes and I could not be more thankful for their efficiency, understanding and helpfulness. I knew what I needed and they found exactly that while giving me recommendations that I have never thought of before and removing a massive stress in the most pleasant of experiences.

I have two units at this location and both leak when it rains. It has been nearly 3 weeks that they…read morehave been giving me the runaround about fixing the issue. Meanwhile, the stuff in my unit has been getting wet with no resolve. Can't even use the unit to capacity because of the water. While Sam claims it's a new issue, I was told by the person that rented that same unit before me that it leaked when they were renting it and it's the reason they moved out.

The staff has been wonderful to work with. Needed to upgrade my unit & no issues. The staff is…read moreextremely nice & actually provides customer service. Made sure I understood everything & answered all my questions.

I will give Broadway storage a 10 rating. Mark went above and beyond to save items & photos of our…read moredeceased children. Including yearly Christmas photo ornaments. Not only saved them but they weren't rummaged through. They were neatly stacked waiting for us. We've been dealing with disability and have lost everything else from a 35+ year family. REMEMBER COMMUNICATION IS KEY the worst that could happen is they say no. MARK SAYS YES

Excellent storage unit and very secure. They are willing to work with you if you let them know and…read morethey have clean, nice storage units. Due to major storms we were displaced and they gave us a break and let us get right in.