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Justin A Siegel , DDS

3.5 (10 reviews)
Open • 9:00 am - 5:00 pm

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Quality Dental Care

Quality Dental Care

1.9
(74 reviews)
2.1 mi

I went to Quality Dental Care for the first time this morning, and had a decent teeth cleaning and…read morex-rays. It's a large and busy practice with a roomy waiting area and a cool "window" above with clouds. The dental technician (I wish I can recall her name now) was wonderful - kind, considerate, and informative. The front desk person was also helpful. I had filled out all the paperwork in advance, which surprised her. The dental rooms are all roomy enough and completely open with no doors. I felt fine about that, as it's way to keep staff accountable (I presume). Two things that were different - I never saw the dentist. Instead the dental technician consulted with the dentist and came back to me. Maybe there's only one dentist (?). On the one hand, I would've liked to meet the dentist and have him check my teeth. On the other hand, it does save time. Also, they don't give a goodie bag with a new toothbrush, toothpaste and dental floss. Not a biggie but definitely different than any other place I've been to. So, just one star off for not seeing the dentist and no goodie bag (!) They didn't sell me on anything except to ask me how I felt if they checked with my insurance about replacing two crowns (which I know I've needed for some time), and that I should observe how I may be clenching my teeth. If I was, they'd recommend that I try an OTC night guard as it's much less expensive. Regarding the person who makes appointments, I frankly wasn't put off by her directness. Instead, I kind of laughed, and told her I appreciated her forthright manner. This past Monday she called me after I left a voicemail over the weekend about possibly rescheduling my appointment due to the snowstorm. She said that it wasn't probably be an issue but I was welcome to call on the morning of the appointment to cancel if weather didn't improve.

Quality dental completely misdiagnosed my needs ( on purpose)and pushed for much more extensive…read moreroutines. Upon a second opinion, by a more professional dentist, they said the work he was doing. What's subpar, the x-rays? What class C they wanted to rip out 4 teeth just to do implants? When all is I needed was some perio care in molers, they're all about pushing for money, money, money, they even did a gum surgery on my wife who didn't need it. Never had any problems and now has problems. They don't care. What you need It's all about what they need. I'd say it's insurance fraud and criminal. They also said that I was in network, but on further investigation found out they would be hitting me for sixteen thousand dollars.

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Quality Dental Care, P.C. | Hopewell Junction, NY
Quality Dental Care, P.C. | Hopewell Junction, NY
Quality Dental Care, P.C. | Hopewell Junction, NY
Quality Dental Care, P.C. | Hopewell Junction, NY
Quality Dental Care

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Victoria Villani Steinberg, DDS

Victoria Villani Steinberg, DDS

1.0
(1 review)
2.6 mi

ORRIBLE people and business...I was having issues w a bridge done Dr. Victoria Steinberg. A bridge…read morethat was fully paid for to the tune of $6,000 out of my pocket and 1500 from my insurance. Having paid such a steep cost it is within reason I be satisfied with the finished product as well as the treatment received while in the office. At my appointment on Jan 27th I was discussing my loose bridge w the doctor, her answer was to blame and berate me over poor oral care. "The bridge was ruined and she wouldn't re cement it". To talk down and shame a patient in the office is uncalled for and unacceptable. Clearly we could no longer work together after this. I requested my dental records on Feb 3 via notarized letter (per Irma's instruction over the phone). As stated above, my bridge is broken and I can't bite down on food. This issue needs to be resolved and I need my dental records to bring to my new dentist. I called once a week starting Feb 13th follow up on when I will receive my records. I was told they were "in process". I called on Feb 28th to follow up but was accused of harassment and was hung up on. I called back thinking the line was disconnected- bc what professional office would hang up on someone?? - and was told that I was in fact hung up and was hung up on again. Again, how does a "professional" office respond this way. Simply put- these are my records and I am entitled to them. Again, the way I was treated by your office has been abhorrent and without cause. Finally ,March 30th I receive an "invoice" from the office requesting I mail a check for 35.00 for a Fed Ex signatory letter to be sent to my home. $3.00 for records and 32.00 for Fed Ex. April 5th I have the day off from work so I stop by the office at 2:30 pm to make the $35.00 payment so they can fed ex me the records. Dr. Victoria Steinberg was at the window, when I said "hello, I'm here to make the FED ex payment, she immediately becomes aggressive "you have to mail the check" dental is closed now. I ask her why? Why is she making this so ridiculously difficult? She told me "LEAVE NOW" or I am calling the police. She called out her husband who asked me to leave, I ask him, why and how do you think this is ok? I am trying to pay per YOUR request for MY records. Again I was told the Police would be called. Dentist came back out and I said this is crazy and she YELLS "NO YOU ARE CRAZY" she instructed some of her staff to go in the back room not to look at me, she had one of her staff call the police. A 911 call was made and they came. The officer was baffled at why he was there and understandably ANNOYED that it was a 911 call. When he heard the story, only the husband and I spoke to the officer, he concluded it made no sense at all. The officer told me to pick up the report at the station and it would be written I had business to being there, was doing NOTHING wrong and in fact I was the one being victimized. I should also note that the business person in charge of billing is unethical and opened up a credit care card without signed or verbal authorization, I did share that information with the husband and the dentist, he rolled his eyes and scoffed at me. That needs further investigation

Justin A Siegel , DDS - oralsurgeons - Updated July 2026

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