Logan is thorough and hard working. He does an excellent job and we highly recommend him.

Logan purchased Justin Time Services from the previous owner's widow. I had used this business for over 10 years and wasn't sure if I could like the new owner as much. However, Logan exceeded my expectations and did a superior job. My windows were spotless, the tracks cleaned, and screens washed. Next time he'll do some re-screening but he felt I had at least another year of service out of them. Thank you Logan for the honesty. I was so grateful he was so tall and able to reach the window valences without an issue. His price was very reasonable and he had improved on equipment and solution used. He definitely will be continuing the services at my home...next up carpet cleaning. read more

Logan was great! He came when he said he would and was prepared for work. He did a wonderful job and the windows look fantastic. I'm thinking about having him do the carpet cleaning. read more

Logan Frazer took over this business and while I never worked with the previous owner, I can say the company is in great hands! My clients home will be listed shortly and sparking clean windows are must before pictures. Logan did windows inside and out, tracks, fixed a few pulls and cleared spider webs inside and out. He was engaging with my client and made sure she was happy. He was mindful of her home and removed his shoes before coming inside. The work was thorough, but Logan's personality and care are what made me add him to my preferred vendor list. The price is great and so is the 7-day guarantee. read more

Logan came out and cleaned our windows, and did an exceptional job! He removed and cleaned all the screens, vacuumed all the tracks, washed the inside and outside of all 32 windows and patio doors, and they look gorgeous!! Like they did when they were first installed. His is punctual, and his price is very reasonable!!! Well worth the money . He is also a very nice and considerate young man. You can't go wrong with Logan and Justin Time!!! Thank you, Logan!!! read more

Very personable youngman! I was very impressed Justin did an excellent job and didn't take all day. I am recommending his services to my neighbors and friends. There are a couple of other services he provides that I might use him on. 5 stars from me read more

Logan did a great job. I have a large two-story house with lots of windows and what a difference the cleaning made! This young man has high energy that gets the job done well! You will not be disappointed. No streaks on the windows and on time. Thank you, Logan for such a wonderful job. You can count on me being a loyal customer. read more

Left my windows dirty with squeegee marks. I sent him pictures and he said I would've needed to pay $125 an hour to get them clean. Did not wear shoes covers, got my floor dirty. Arrived over three hours late. read more

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Logan cleaned and sealed the tiles in my living room, kitchen, family room and bathroom. It looks amazing - no more discoloration in the grout and the tiles look so clean, should have done this sooner! Logan arrived on time, did an excellent job and the price was great. Highly recommend!! read more

Windows cleaned! On time for me. I did move things as needed away from windows and opened the shutters so he would have clearance.

Today I had used their services for window cleaning. I asked the first guy to put on a mask, and he respected that. The other gentleman, which was the owner, states he was not going to wear a mask if we didn't. With such a nasty attitude, he was very disrespectful! I would not suggest this company, even with a special discount. Additionally, I texted regarding cancelling the check due to he vacuumed blinds and I told him no to the blinds as was buying new and clean windows and tracks only, but tracks weren't even cleaned. The owner responded with the following: Whatever if your covid panicked mask wearing goes for everyone...we vacuumed 4 blinds $28...and vacuumed 1/3 of your tracks $20...anyway I will throw away your check as dirty as your house was it wasn't going to be a winner for us...happy to leave. He was very nasty like this in person staying, "You just need to change the blinds, they're shitty!" This is not how you talk to customers, nor did I ask you to clean them. Good luck to anyone who uses them. read more

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I called these guys and they were here the next day . Can't wait to use them again to hang some Christmas lights

I have been hiring just in time for at least one decade now. My neighbors used them for years before so, I thought I'd give them a try. They show up when they make an appointment they work quickly and efficiently the windows are gorgeous after they are done, so clear so clean so beautiful. Of course I have some older windows that are naturally fogged inside that no one can fix, but the tracks and the screens are always done so well. No streaks, nothing missed! I'm super happy with their work! Also, the only unfortunate thing, the windows are so clean that 90% of the time I will have a bird hit it and die or get injured with in a few days of cleaning. read more

Very pleased with the services I received from Justin Time. I had them out this week. They did my windows screen and tracks as well as dryer vent cleaning. I was amazed at the amt of lint the accumulates. My windows ate cleaner than I could ever get them myself. They are very friendly fast and clean up after themselves. read more

Justin Time Services - Lint in dryer ventilation line - Window Washing Near Me

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I called 6/7/23 because I received a coupon book in the mail. The coupon says for residential tracks homes only. Ok. Told Fadra that we had a mobile home on private property and she quoted me a ball park cost, so no coupon. She said we can be there Tuesday the 13th between 9:00 and 10:00 am and said he'll be coming from Fallbrook so don't be concerned if it's closer to 10:00. On the 12th I called after hours and told them don't worry if he doesn't get here until 10:00 that's ok with us. the morning of the 13th Fadra called me back and said we don't have you scheduled for the first appointment (but that's what I wrote down) If I hadn't called her I would not have known we had conflicting schedules. They should confirm their appointments the day before for this reason. She said we're running late for our a.m. appointment but we can be at your place between 12:00 and 1:30. By 2:00 pm I had not received a text or phone call. I sent a text to Fadra to cancel our appointment. She asked why. REALLY? read more

I have used their service in the past And was very satisfied with the results. Today I had windows washed, screens cleaned and area rugs cleaned. The results were perfect. No muss, no fuss.. just extremely experienced Personnel and hard fast workers. I Would recommend them to anyone who wants a great job done. They left The house neat and the cost was very reasonable. It was worth every single penny. I would give them 6 stars if I could. read more

I just am thoroughly disappointed. We scheduled a Full house window cleaning tracks and windows along with blinds. My 10 year old could have done a better job. First of all showed up 1.5 hours after scheduled time. Then for a 2 story house along with carpet cleaning ..ONE person showed up. ONE...and then JOHN complained about having to do the blinds. He finally started work..and after an hour decided he need an hour lunch break. We were on a time crunch and needed to be out of our house by 4pm. This was for an open house. I strongly recommend you do not use this company. When I showed the office manager the pictures of the unfinished work and filthy windows she just matter of fact said "yes look likes he missed a few!" Unfortunately I had to leave and left payment up to my husband who because we have been loyal clients for 10 year trusted them and didn't check. They sure had no problem cashing our check for full amount. Sad. Dissatisfied and extremely disappointed read more

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John is the best. We have used him for years. Always pleasant and does a great job. He is coming back to pressure wash the side of the house and driveway. read more

Called and left a message for a quote. I was called back and given quote and set up a day and time for them to come do our windows. I was given a time frame from 130-330. The day of our appointment came and we made sure we were home. At 3:10pm, they called to tell me their helper did not come in and would need to reschedule. Understandable so I said ok. The gentleman said he would call me later that night once he checked the schedule. I then received a text that said they would check the schedule within the next week and call me to reschedule my appointment. Its been 15 days and no phone call, nothing. I texted the number back and told them to forget about rescheduling me. I was texted back that looks like they both forgot to call me to reschedule and oops they dropped the ball. Guess we will take our business elsewhere. read more

Hi I also hired John the (owner) to hang my Christmas Lights this year. He wasn't the friendliest person but did hang up our lights in about 30 minutes. When I scheduled my christmas lights to be hung up the secretary said I didn't have to pay till after the lights were taken down. As you know we had a lot of consistent rain and I texted John to ask when he was going to take down my lights being that it's been raining. John said mid January ? Which was way too long to keep your xmas lights up. I said that's too long and we may have to get a neighbor to take them down for us. I did ask if I could get 1/2 he money back that I paid already. He never responded back with an answer. I texted / called him a ew times and got no ANSWER either way! Ultimately we took the lights down ourself! REALLY BAD CUSTOMER SERVICE! **Lesson to learn ** (1) NEVER PAY UP FRONT UNTIL THE JOB IS DONE (2) NEVER HIRE A ONE MAN SHOW ( HE HANGS UP ALL THE XMAS LIGHTS HIMSELF. read more

Great service. Reasonable prices. Attentive to details. Easy to schedule appointments at our convenience! Thoroughly cleans windows, screens, tracks. read more

I am a Personal Assistant for a longtime customer of Justin Time. She requested I place this review on her behalf. This customers windows were cleaned and screens replaced on the sliding doors April 12th. The job was done well but the screen doors were off track and wouldn't lock. She called April 13th regarding the matter and was told someone would show up on the 21st. No one came or called to follow up. She called and was told someone would be out on the 27th . Today she heard someone at her back patio screen and noticed it was John from Justin Time. Before she could put her dog in the garage , John was gone. She called him immediately and John answered stating he was already too far from her house to come back . She explained the locks were not working still. John sounded disinterested and stated "well no one told me the locks weren't working. This customer is so frustrated, the receptionist at Justin Time had been so helpful in rescheduling the second visit and apologized for the no show. This customer will not be using Justin again and doesn't recommend anyone use them until this issue is resolved... read more

Justin Time Services - The door won't lock because the locking mechanism was put on backwards - Window Washing Near Me

I wasn't going to leave a review but when they took the money for their services out a month later from my account, I had to say something. First they rescheduled my appointment to clean my windows and blinds twice. The first time they cancelled after I called because they never showed up. Then when they came they left three blinds downstairs not cleaned and they charged me for cleaning those blinds. I reached out to the lady who I booked the appointment with and she never replied to say anything about the blinds. They charged me for a out of area fee and they are based in Temecula and I'm in Lake Elsinore. They should have given me a discount for something for the inconvenience. Then to see that they charged me a month later is truly ridiculous and unprofessional. I would never use them again and would never recommend this company. read more

These guys were rude to my husband first of al Next, they were mad when my husband told them to take the screens off windows from the outside, I mean every other window washer does that. Then they charged $145 and they only did outside windows per our request I had a coupon for $145 for indoor and outdoor, screens removed and cleaned. So, for half the job they charged for a complete job! What a rip off! I definitely do not recommend. read more

They give a 2 hour window for service but then don't call to let you know that they will be late until after the arrival time. Then when they show up they are inpatient and rude after you have been waiting around for them. Justin Time is quite an ironic name for this company. I got a half ass apology and that was it. This company's customer service is pitiful, steer clear! read more

We had Justin Time come to clean our windows. While the majority of the job was done well we asked them to come back and fix a few things that were missed. They were reluctant to do this but did send someone. The worker who came had a bad attitude and when asked about it he stormed out of the house slamming the front door, screen door and even the front gate. Curse words were also used towards my husband. read more

Michael was here and he was prompt professional and did an awesome job on our bathroom issues.

Hired Justin Time for some window cleaning and screen repair through an ad in one of the local"coupon" flyers. Should've checked these reviews first. Took awhile for them to contact me back as you always have to leave a message. They showed up on time ( the only reason they got 3 stars) but very abrupt and wouldn't say the job they did was steller... ok but not great for the price. Tracks were not cleaned very well at all. Took several screens for repair and took over a week to get back and not on the date they said. When he came back to put up some sun sheeting on patio cover he did not ring bell but just proceeded to the fenced back yard to work. Fortunately there was no snarling dog to greet him but "snarling" husband did not appreciate the boldness of just letting himself in. (I was the one who contracted him and told him he would have to come after 11AM due to an appointment I had) completely ignored. The job on the patio cover was ok but will still have to tack it down differently as the wind will probably rip it right off the way it was installed. Total job was nearly $1000. Can't say as it was worth it. read more

We used Justin Time Cleaning several years ago to clean our windows. At that time we had great service and they did a good job. We had an appointment to clean our carpets today between 9 and 10am. At 10:30 we contacted the office to find out what happened. The owner called and said he would be here in 20 minutes. He arrived 40 minutes later. When he arrived, he never mentioned anything about being late. I said, "That was a long 20 minutes." He never apologized for being late, just scowled at me and said," Can we just get past this? " I told him I didn't appreciate his attitude, and his response was, "Are we going to get this done or not?" I told him to leave. Will never use Justin Time again. read more

Worst service ever, this should have a negative star! Hired to clean windows inside and out, clean tracks and wash screens, some actually weren't bad while others I re-washed. First they are well over an hour late for our scheduled time. They slopped dirty soapy water and tracked mud throughout my house, left a few tracks untouched and one large screen streaked with soap on the dirt they forgot to wash....I've spent the rest of my day cleaning up behind them, never again will I use Justin Time Services, huge mistake! Great, the sun coming through my window above the entry door looks so bad this morning, it was better looking dirty! read more

Justin Time Services - Window Washing Near Me

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If I could I wouldn't give a rating. I've used their service twice. Year one was a reasonable price but the customer service was horrible but they were fulfilling a service I needed so I overlooked the lack of rude behavior of the person setting up my lights. The next year he billed me an extra $250 from a previous year and my neighbor who also uses him paid the same with no increase. This year I tried to get the issue rectified, they apologized and said the previous price should have been honored, and so I was requoted the original price as year one. This time he was scheduled to come on Wednesday, only to call me late Wednesday evening to tell me he has to charge me more and he won't be available until Friday, and then fails to show or call. Small businesses rely on word of mouth referrals and their level of customer service. This business falls extremely short of that. Avoid them at all cost. read more

Second time I've used their services... They have standard pricing posted on their website for window cleaning- price is based on the size of the home and if you have more than one story. The standard service includes washing in and outside of the windows and a dry brush of the screens. If you want the screens washed, it's an extra $50. If you want the inside tracks washed, it's an extra $50. All of this was explained on the phone to me before the window washer Matt even showed up. For my large house, the cost was $155, plus I opted for the extra services. I think that as long as you understand what's included with the price, you'll be happy. The gal who set up the appointment on the phone was very helpful and didn't try to sell me more than what I asked for. Matt the window washer showed up on time (and actually came twice after I was 30 minutes late the first time-- mea culpa!) He was curteous and explained what he was going to do. The windows look great!-- will do it again in the next year or two. read more

I called Justin Time in November to have the windows cleaned. They had a special on their website for $149. They asked if I wanted to have the tracks cleaned and at the time I didn't know. We scheduled an appointment for the 9th of December at 8:30 am. They showed up at approximately 8:45 am. As I was talking to the one young man who told me that the square footage of the house was larger than I said (when I called to book the appointment, I knew the sq. footage of the house was almost 3000 sq. feet, but remember the "special" they had for $149), the second young man put a vacuum cleaner on his back and walked in the house. I asked where he was going and he said to start on the window tracks. I should have thrown them out of the house right there. I went into the house and let them get to work. About 15 minutes later, the first young man came out of the house and into the garage where I was working and gave me an adjusted quote for the window cleaning of $285. Again, I should have thrown them out of the house at that point.....but I didn't. He said that there was an extra charge for having "French Windows" because he had to squeegee the panes individually. I have two French windows and stationary :French" windows above them. That was an additional fee of $60. There was a fee of $20 for having "Sunscreens" (not sure why the extra fee since they are just screens and they didn't do anything extra to clean them) and I was charged $40 to "Scrub Screens w/Soap", which they didn't do - they only dry brushed them. I told the young man that I felt it was a "bait and switch" scam (Again, I should have thrown them out of the house, but I didn't). I asked if there was a discount for cash and found a 5% discount. At this point, they had already started the work and I felt I couldn't really throw them out (I should have anyhow.) I wish I could say that the $271 that I paid them was worth it - it wasn't. There are streaks on the front "French window" - you know the one that I paid extra for? In addition, the windows in the back look like they weren't cleaned well at all and still have "water" spots on them. In addition, I followed one of the young men into the house and wondered where he went so quickly. He was using the restroom without asking. I don't mind if contractors use the restroom, but normally they ask first. I found that to be unprofessional. Last, but not least, I noticed a broken tile on the roof after they left. I will NEVER use this company again - not even to wash the dogs. They were unprofessional, the pricing practices are unethical and they did a crappy job. read more

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I found Justin Time services in a neighborhood flyer left on our driveway. I called and received an appointment for window washing about a month out. On the day of my scheduled appointment I called to make sure they were coming. The service said I was on the schedule but I received a text later that I was out of area. Do not wasted your time if you live in lake Elsinore. I waited a month for service that wasn't to be. Justin Time had over 30 days to check this. They advertise in our community do not come here. I believe they wouldn't have notified me and left me hanging. read more

I would not use again. The job was "OK", but just ok. The issue was the attitude when missed areas were pointed out. John became visibly irritated. He attempted to fix the issues, but ended with "it's too late in the day and I can't see the issues, you'll have to call us back and schedule for first thing in the morning". The outside windows were just scrubbed with a deionized water brush, no squeegee, no cleaner and the vinyl window frames were not even wiped outside so there were dirt streaks on them. We decided that we really didn't want him to return so we will just look for a better window cleaner. read more

Had my windows cleaned yesterday and these guys did a great job at a great price! Bonnie H read more

I HOPE YOU READ THIS IN TIME.....BEFORE YOU CALL JUST IN TIME! If there was such a thing as ZERO stars I would have given it to them. Do NOT use these guys. They did a terrible job. You could see streaks and marks on all windows and dirt along the edges of the windows. I called and complained because the streaks showed up better in the morning light with the sun on them. When they came out to correct the problems the guy would not not walk with me from room to room to see what I was talking about. He went outside with a rag and wiped the streaks. He said they were from hard water and paint. The streaks were on the INSIDE and there was no hard water on them. He also said some of the marks were paint. Not true there was no paint on them as the windows were installed in January and the house is scheduled to be painted July 12. He charged extra for paint removal. ( If it was paint why didn't he remove it if he charged for it.) They looked like he used a dirty squeegee. Before I posted this I read other similar reviews...silly me I should have read them BEFORE I called them! read more

I have used Justin Time, two times now to have my windows screens and tracks washed. I have been satisfied both times with the service they provide. I live in a two story home and can't reach the uppers outside. So, I love, ease and price of having a company come out. I would recommend them to anyone looking for a window cleaning service. While I don't think the company is very large, which is why the can keep their prices affordable, they are fast and professional. Their is nothing like looking through shiny clean windows. Thank you for taking the time to read this. read more

Negative 1 star in actuality...because the owner/driver should consider minding the traffic rules and not be a horrible jerk while driving around town. Why would someone promoting his business in a company van drive so rudely? I would never seek the services of this business, nor would I suggest anyone else does based on how rude he is behind the wheel = poor customer consideration = beware folks. I could easily hire this company for my home and 3 businesses but not now. Not ever. He would have been at fault if I wasn't a good, defensive driver, forced to be yielding. We could have collided, as he was completely rude and wrong. A ripe display of pure *Macho-rectal hole-entitled-privelige-ism* @ the wheel ((( to avoid curse words...))) He should be ashamed...but - highly doubt it. He wad totally unapologetic...and to be honest all he had to do was wave his hand out the window in a simple "Oops, sorry about that" gesture. This company is simply *Not to be trusted with my home's or office's windows* No way. Not evvvER. read more

I'm very disappointed in the window cleaning services I received from you. You got a one star because I HAD to. You came WITHOUT MASKS..... I asked for inside and out, changed my mind to just because you DIDN'T HAVE A MASK ON. OUTSIDE ONLY. Then I again asked you to clean the inside as well and the tracks, because that's what was needed..... "Is that your final decision?" was the comment. Mind you... I have an infant.... and a health issue..... you should have a mask. I found you were extremely rude.... the job was done very badly. You put scratches in the window tint on several windows. You charged $190 for 9 windows. You were asked to acid wash them. Which I don't see where you did it. You helped yourself to sitting on my sofa and gave a $180 quote to clean three bedrooms and a living room. Your receipt notes $125 for 6 rooms. We all have bad days, but.... get real. Be nice and do your job appropriately. We won't be using your services any longer...... P.S. I've been a customer for a long time. You just lost my a count! read more