I have now had 8 home-related transactions (purchases and refinances) with various banks and loan…read morebrokers, and 3 of those transactions have been with Carlson Mortgage. Carlson Mortgage has been the best experience for me and my family by a wide margin. Alex G. and his team have been very accessible and supportive, and Alex has been able to lock in rates that were better than the competitors. Much of our communication was conducted through email, including sending documentation or e-signing forms. Because of the number of documents we signed via e-signatures, the closings have been noticeably quicker than in my past experiences with other companies. I couldn't have asked for a better team or experience, and I plan to use Carlson Mortgage for all future purchases.

Alex and his team took great care of me! The entire process was transparent and well-communicated…read more The closing event was absolutely painless! I look forward to working with them for a long time!

I was with another mortgage company that is very well known, probably bigger than Laura's however I…read moredidn't like how they were going with my loan and how they were just making things so complicated, Laura's number was given to me by a good friend of mine and I was not expecting much however she blew me away on how she makes things so easy and her response and how fast she replies to you even when she is off . Laura a true professional that made my loan process very easy and understanding. I would probably use her again and so recommend her to anyone . Ps. I was not an easy cliente and she answered all my requests and questions all the time . Thank you Laura

Laura was so great! She explained everything to me so well. She helped me through my first home…read morebuying experience and I couldn't have found a better person to work with. She was always available and willing to help in anyway possible. I closed within 30 days and it was such a smooth process. If you are looking for a lender that knows the business call, Laura!! She will not disappoint.

Excellent service by the realtors & banking. By all parties I have been in contact with with @ the…read moreagency

The Garcia Mortgage Team was so helpful when my wife and I purchased our new house. This was our…read morefirst house purchase, so the idea of applying for a mortgage and all the details that go along with it seemed so daunting. We had no idea where to start. About 6 months before we actually decided to start our house hunt, we scheduled a meeting with Sue to figure out what type of loan and how much of a loan we could apply for. Sue was very helpful and explained in detail each item on the itemized fee worksheet. After our meeting, Sue did not pressure us into applying for a loan early since she knew we weren't ready to begin our house hunt just yet. When the time had finally come, we came back to work with Sue. She helped all the way through the loan application process, updating us each step of the way. It was like a walk in the park for us (okay, maybe a little bit harder). My point is, Sue did a great job in communicating and ensuring that we felt comfortable throughout the process. She responded to phone calls, texts, and emails within a couple of hours to a day at most. It was comforting to know that she was so accessible and willing to help. I cannot recommend the Garcia Mortgage Team enough. Thank you so much for all your hard work! You guys do a great job, and it really shows in the service you provide!

Working with Gordon since day 1 was one of the best decisions in our home buying process!! Before…read moremeeting Gordon, we shopped around and no one was as responsive and attentive. Gordon is a patient person, knows how to explain each step of the process (without sounding condescending), and is so willing to answer any questions! He even called us weeks after the closing to check in and see if we had any questions now that we're in our new home. I'm writing today because we closed on our home back in May and are still impressed by the service and dedication from the Sean Z team! Thank you for your beyond excellent customer service and for your commitment to your clients!!

Communication with the Better Rate team was excellent. Super responsive, incredibly knowledgeable…read moreand helpful. We will refer family and friends to them for sure, highly recommend.

i know we couldn't have been easy to work with (is it ever easy in this industry) but i am so happy…read morewith gershman. it was super simple. when rates went down, i asked rick if he could help to lower our recently-mortgage home and he was very helpful. i am very confident in doing further business with them and referring.

From the owner: Gershman Mortgage offers a wide range of mortgage products and is one of the area's leaders in…read moreFHA/VA and conventional single-family home loans having financed over 150,000 loans in the St. Louis area alone. Nationally, Gershman services $650-700 million for multi-family and healthcare facilities in over 10 states. Gershman specializes in providing and servicing all types of financing for apartments, nursing homes, assisted living facilities and hospitals utilizing tax free and taxable bonds. Gershman Mortgage is one of only 25 Active Lenders nationwide to be HUD-approved for MAP (Multi-Family Accelerated Processing) for apartments, assisted living and nursing homes. In addition to HUD financing, Gershman offers many other conventional financing options to their customers.

Let me tell you why you need to work with Courtney Kestermont…read more She is well informed, she always has a guy/girl for all of your house shopping and repair needs and she is lovely. She took the time to get to know me as a person. That made looking for a house much easier. I felt confident in making my purchase as a first time home buyer with her by my side. And she's a Local! Look no further. Courtney Kestermont is your girl. Thanks for your hard work!

For all my real estate needs, Tara Hacker is the ultimate person for the job. She helped me with 3…read morebig real estate transactions and her expertise, professionalism and the speed at which the transactions were done, are just top notch and unparalleled for the St Louis, MO area. Very happy that we have built this relationship and Garcia Properties and Tara are always gonna be involved in my real estate ventures in Missouri going forward!

BEWARE - DO NOT DO BUSINESS WITH THIS COMPANY…read more This was supposed to be a simple 45-day cash out refinance. It turned into a 106-day nightmare filled with constant errors, missed deadlines, and almost no communication. We only stayed in the deal because our loan officer, Jon, was helpful but the rest of the company was completely disorganized. The loan processor Nick repeatedly made mistakes, and we were given closing dates over and over that never happened. At closing, several debt payoff checks issued by Haven Home Equity were incorrect and did not align with the official payoff statements we had already provided. We informed our loan officer that some of the accounts were already closed and that we intended to negotiate those balances ourselves. He advised us to handle the negotiations directly, pay the accounts ourselves, and then submit updated payoff statements along with the unused checks. We were told that once the accounts were verified as paid, corrected checks would be reissued to us immediately. We did exactly what we were told. Haven Home Equity now owes us approximately $29,000--money that is in our mortgage and accruing interest over 30 years that we never received. This has delayed our full home renovation and forced us to hire an attorney. The only response we've gotten is from our loan officer saying "he hasn't heard back from anyone." This level of incompetence and lack of accountability is unacceptable. We started this in November and it is end of April and we are still dealing with this. There are MANY companies out there who provide quality service . Do yourself a favor and find another company to do business with. Proceed with extreme caution. If you have questions leave me a comment and we can connect.

I ended up finishing with them because I ran out time to find someone else. But they are absolutely…read morecrap about timeframes and doing anything efficiently.

Seamless transaction made our purchase easy! So happy working with Will and Shannon! Communication…read morewas clear and timely. Thanks to the Neighborhood Loans team for their hard work and professionalism. Laura and Miguel Saldana Santa Cruz, CA

Working with Greg Iverson's team was such a blessing. I was lucky to have the help and support of…read moreShannon and Debbie in the team who walked me through every step, kept me well informed on the process and answered all my questions. The entire time, I felt as if I had advocates in my team helping navigate this stressful process of financing a home. I could not have done it without them. Thank you!

I went to PCS because of the BBB reviews. They were one of the only ones I could find in the area…read morewith good standings on the BBB. Having debt is a scary thing and was constantly hanging over my head. Needless to say I have completed the program and am more than satisfied with the service they provided. They were very helpful with all my questions and concerns. Any time I emailed they always responded within good time. I would highly recommend PCS to any and all of my friends/family/clients. Being debt free is the best feeling I could have ever imagined!

Highly recommend PCS! Very easy to to work with. I used them in 2013-2014 to negotiate my credit…read morecard debt on around 7 accounts, that I was delinquent on after going through a divorce several years earlier. My scores were in the toilet, and I considered bankruptcy, but in the end I chose them because bankruptcy would have impacted my credit much more profoundly, and frankly didn't feel right about not paying my creditors. I felt comfortable using PCS because of their BBB rating, and felt their fees were reasonable, and were based on money saved, vs. total debt. It was an easy, structured way to become debt-free in less than one year, and my scores went up each time an account was settled. Two years later, I have 6 open lines of credit (that I pay in full each month), and have good-very good credit scores.

This is also a review of Commerce Bank as a whole, however, like my particular hatred for a certain…read moreBank of America Branch on S. Lindbergh that shall go unnamed (But you can find it in my reviews below) I do have a particular love for this branch and how wonderful they are and have been to me. I came to Commerce on the recommendation of my Mom after years of abuse from Bank of America. This was a breath of fresh air. Commerce actually wants to help me! They want to explain things to me! They want to update my account to make it most beneficial! It's amazing. I have moved everything of mine to commerce now including my credit card, savings account, checking account and my safe deposit box. I have never had to wait for more than 5 minutes for a banker to help me. The lines at the ATMs actually move and they have not lost any of my deposits yet. (knock on wood). Also, they have not made any fake overdrafts and have treated me with respect when I have questions or need to make a change to my account. It's the way banking should be. The tellers are all nice and friendly and actually know what they are doing, no matter which branch I go to. Also, the bankers know their way around banking regulations, government bonds, trusts and other major investments. This is easily the best banking experience I have ever had. Also, they give you back money at the end of the year for all your ATM charges that aren't with their ATMs and if you consistently put $50 a month in your savings for 11 months, they will match your amount at the end of the year! SCORE! That's a good reason to save. I will always take free money. Get your money of Bank of America and go to the local chain that actually knows what they're doing and who have not been investigated recently for their bad practices. Commerce is where to go.

This is a decent location. Ample parking, fast service, pleasant lobby are all features of this…read moreCommerce Branch. They have plenty of drive thru lanes, 2 drive up ATMs and several personal bankers to serve you. Another unique feature is that there are 2 entrances and exits. We've banked here for 20 years.