1. Justine Petersen

    1. Justine Petersen

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    St. Louis, MO

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    Justine Petersen

    3.0 (2 reviews)
    Closed 8:30 am - 6:30 pm

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    Garcia Mortgage Team - Berto Garcia, Sue King, and Lauren Garcia

    Garcia Mortgage Team

    (4 reviews)

    Tower Grove South

    Excellent service by the realtors & banking. By all parties I have been in contact with with @ the…read moreagency

    The Garcia Mortgage Team was so helpful when my wife and I purchased our new house. This was our…read morefirst house purchase, so the idea of applying for a mortgage and all the details that go along with it seemed so daunting. We had no idea where to start. About 6 months before we actually decided to start our house hunt, we scheduled a meeting with Sue to figure out what type of loan and how much of a loan we could apply for. Sue was very helpful and explained in detail each item on the itemized fee worksheet. After our meeting, Sue did not pressure us into applying for a loan early since she knew we weren't ready to begin our house hunt just yet. When the time had finally come, we came back to work with Sue. She helped all the way through the loan application process, updating us each step of the way. It was like a walk in the park for us (okay, maybe a little bit harder). My point is, Sue did a great job in communicating and ensuring that we felt comfortable throughout the process. She responded to phone calls, texts, and emails within a couple of hours to a day at most. It was comforting to know that she was so accessible and willing to help. I cannot recommend the Garcia Mortgage Team enough. Thank you so much for all your hard work! You guys do a great job, and it really shows in the service you provide!

    Top Flite Financial  - Top Flite

    Top Flite Financial

    (24 reviews)

    Alexander Khatskin And Kellie Reid at Top Flite Financial, Inc. are Heaven sent. They made the…read moreprocess of refinancing our home simple and quick. They responded quickly, was extremely thorough and professional. I highly recommend them.

    Demand for Resolution…read more Dear Haven Home Equity (Top Flight Financial) I am writing to formally complain about the handling of my refinancing application and to demand a prompt resolution. I was recently informed by your credit department that my application was denied because my mortgage company processed an escrow modification. This is unacceptable, especially since my mortgage payments have been current since July 2025. Throughout the two-month process, Tim and other representatives repeatedly led me to believe that my loan would close without issue. I was specifically told, "I see no reason why your loan would not be approved." At no point was I clearly advised that approval was uncertain or that unresolved issues could prevent closing. I completed extensive paperwork, provided documents that were not required, and repeatedly requested updates and return calls, many of which never occurred. I also paid nearly $700 for an appraisal based on your representations that the loan was moving forward. I was even advised to miss a car payment to help cover the cost, which forced me to make a double payment later. This experience has caused serious financial and emotional stress to me and my family and has negatively affected my health while I am fighting cancer. As a retired disabled veteran, I find your company's lack of professionalism and communication unacceptable. I am demanding: A full refund of the appraisal fee; A written explanation of the precise reason for denial and the documentation relied upon; A written apology for the misleading representations, delays, and poor communication; and A complete review of how my application was handled.this matter is not resolved, I have escalated it through your corporate chain of command and file complaints with the BBB and appropriate consumer-protection and regulatory agencies. I expect your company to take responsibility and provide a fair resolution. I have filed this with the BBB

    Commerce Bank

    Commerce Bank

    (3 reviews)

    This is also a review of Commerce Bank as a whole, however, like my particular hatred for a certain…read moreBank of America Branch on S. Lindbergh that shall go unnamed (But you can find it in my reviews below) I do have a particular love for this branch and how wonderful they are and have been to me. I came to Commerce on the recommendation of my Mom after years of abuse from Bank of America. This was a breath of fresh air. Commerce actually wants to help me! They want to explain things to me! They want to update my account to make it most beneficial! It's amazing. I have moved everything of mine to commerce now including my credit card, savings account, checking account and my safe deposit box. I have never had to wait for more than 5 minutes for a banker to help me. The lines at the ATMs actually move and they have not lost any of my deposits yet. (knock on wood). Also, they have not made any fake overdrafts and have treated me with respect when I have questions or need to make a change to my account. It's the way banking should be. The tellers are all nice and friendly and actually know what they are doing, no matter which branch I go to. Also, the bankers know their way around banking regulations, government bonds, trusts and other major investments. This is easily the best banking experience I have ever had. Also, they give you back money at the end of the year for all your ATM charges that aren't with their ATMs and if you consistently put $50 a month in your savings for 11 months, they will match your amount at the end of the year! SCORE! That's a good reason to save. I will always take free money. Get your money of Bank of America and go to the local chain that actually knows what they're doing and who have not been investigated recently for their bad practices. Commerce is where to go.

    This is a decent location. Ample parking, fast service, pleasant lobby are all features of this…read moreCommerce Branch. They have plenty of drive thru lanes, 2 drive up ATMs and several personal bankers to serve you. Another unique feature is that there are 2 entrances and exits. We've banked here for 20 years.

    Justine Petersen - mortgagebrokers - Updated September 2026

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