While I was at the Wellsfargo bank during the afternoon there was a guy doing some transactions at…read morethe counter and everyone was in line waiting. However, one of this company tow driver walked into the bank didn't get in line and went to have a seat. while the guy was taking a little longer at the counter this tow driver started saying a bunch of stuff until the guy at the counter said something back to him and this tow driver went off on the guy calling him a bunch of names and bad words. When the guy finished his transaction walk by this tow driver he decided to get up and went face to face with the other guy calling him gay and other bunch of names. Told him to wait for him outside so he can run him over with his flat bed truck the other guy walked out of the bank and I guess decided it to wait for him. Not sure what happened outside but I heard the other guy was going to fight but some people told to avoid him. This driver was clearly looking for a fight he was integating since he walked inside the bank and wanted the other guy to hit him first so he can call the cops or something. The tow driver was the one who started the whole situation by telling to stop talking and hurry up and calling him a bunch of names and saying bad words while the other guy was just handling his own business at the counter with the cashier. Avoid hiring this company services as you don't know if this is the driver they will send to "help you". I cant believe they hire crazy people like this one. He looked like he was drunk or under the influence of something. He deserve to get punch in the face so he can learn to show some respect to other people.

My fiance and I recently went to Sacramento and Tahoe. On the return from Tahoe our car started…read morehaving issues in Orangevale. We discovered what the issue was, but because it was starting again and still driving we decided to take a chance and headed back on the I-5 to Los Angeles this past Friday. About 2 hours into the trip, car went into Limp mode (we have 21 year old BMW that has made this trip before) and was electronically limited to driving 40 MPH which was dangerous on the I-5. Thankfully, we were right near a Shell station and stopped south of Los Banos. We called triple AAA and we were referred to Steitz Towing. The lady from Steitz towing who called was very nice on the phone. After about an hour wait, our driver Paul finally came. Knowing that you are about to drive 4 hours with some stranger in the cab is always undesirable, but not with Paul. We got a good vibe from him. He was super personable and easy to converse with right from the beginning. He made the ride comfortable for us. He secured our car professionally on the flat bed. Paul even stopped near the Grapevine for us to have a bathroom break and we got an inside perspective of what a truck stop looks like. We made it home in good time. He was an excellent driver and we hope that he got back in good time to be home with his family. Lesson learned: If you have AAA, make sure to have premium which will give you a 200 mile towing range especially on a long road trip. If you have an older car, consider renting a car. Have water with you on the I-5, because if you are not as lucky as we were to get stuck by a gas station it is HOT on the I-5. We had an unexpected towing expense added to our trip which sucks, but in looking at the positive, we got home safely, we learned a few things about long road trips, we were calm about it all, and we thank Paul from Steitz Towing to making our trip home with ease and safety.

One of my drivers trailer was tail wagging. Took it to this shop they realized the leaf springs…read moreneeded to be replaced. He said he couldn't source the leaf springs and would have to wait till Monday. This was on a Saturday, We found the leaf springs at a near by shop for $75, I wasn't familiar 100% with the part number so we didn't buy them. He ended buying the parts where we told him we found them but he said he didn't and bought them somewhere else, because we knew what that store was selling them for and later we would find out that he would mark up the price double. Long story short he charged us 7 hours of labor to replace 2 leaf springs. Total bill came out to almost $1300 for replacing 2 leaf springs. I expect a business to make money but it's sad when a business takes advantage of someone in a time of need. What should of been no more than $500 repair parts and labor this business charged us almost $1300. DO NOT SUPPORT THIS BUSINESS. Cuevas Transport Group

Very smart techs here. They can really help you out of a jam! Truck wasn't working properly and it…read morewas after hours and we called everyone in the Central Valley no one could help except these people.

Mid rush hour on I5 N, my CRV lost power. BRIAN from Gonzalez Towing rescued us from a very, very…read morefast moving highway in the middle of NOWHERE. He could not have been kinder helping my 99 yr/old father up into his cab, then loaded my vehicle. He drove us to his friend's at M.C. Repairs full Diagnostic in Mendota whom he asked to stay open for us. Then, ERIC called the local auto place for the part my car needed. They also stayed late for us! They installed the part, test drove my car, and we were back on the road! From dispatch to being on our way was about 1 3/4 hours!!! Several miracles. These are very kind, good, and helpful people.

Got stuck in the mud after heavy rain in the area. Brian came to the rescue and got me out of the…read moresticky situation. He showed up quickly, stayed calm the whole time, and knew exactly what to do. I really appreciated his professionalism and willingness to help when I needed it most. Highly recommend!