If I could give a zero star I would. They were a subcontractor hired by a GC to build my pickleball…read moreKingdom HVAC. I spent over $400,000 with them and they delivered HVAC systems, two of them working. One of them was working but leaking. Leaking. The other three were not working. A year later. I still don't have one working. This company recommended that I buy Google home thermostats which I did. Then I asked them to come install the thermostats for several weeks and they wouldn't respond. So I hired someone just to switch out the thermostats. Then ishtel said because I had someone else to install the thermostats they wouldn't warranty anything. If I had a worst enemy, I still would not refer them to ishtel because I would fell bad. Stay far away Come to pickleball Kingdom in North Austin and I can show you the terrible the job they did anytime

I have a small business and we recently installed new HVAC in our very old building (VOB). VOBs can…read morebe tricky and ours is (not terribly fun for me sometimes, but it's charming, right?) However, these guys not only did a solid job on the install, when the VOB decided to send us a few surprises, they came back to tweak, update, and modify the system. All of that is expected, but I didn't expect response times to email requests to happen within 2 minutes, and the techs to show up within 30 minutes. So I have stopped my workday to say, ahem, "WOOHOO!" about an AC company. I think these guys only work with commercial buildings, not residential - so keep that in mind. But if you have a building and need HVAC install with serious after sales and install support, you should call these guys.

Recommended by a friend, They provided a reasonable solution to our problem and took the time to…read moreexplain it, Would work with them again!

Recommended by a friend. They were able to show up and diagnose in a couple of hours in a Saturday…read more Extraordinary knowledge. Very forthright. I'm confident in their diagnosis and recommended solution.

At the time of this review they have 3.8 stars. That honestly speaks for itself, but if that aint…read moreenough look at all of their comments to negative reviews. Not once do they try to make it right, instead they dip dodge dive and duck their way out of any fault and always shift blame to their customers. That combined with the star rating should be enough to tell you these folks arent the ones you want to do business with. And the icing on the cake they claim that "my cleaning wasnt adaquate thats why my ac still isnt performing like i want it to" no... the plenum after my cleaning is at 55. my vents arent putting out what they should be so the problem is likely either a blower motor or somewhere in the ducts, neither of which were assessed by this company. Look elsewhere. Their business model is designed to put customers in a difficult position: you either pay a significant service call fee or feel pressured into expensive repairs that may not actually be necessary. I waited to write this review because I wanted to research everything I was told before commenting. After doing that research, I found that I paid roughly $700 for work that did not meaningfully improve my system. My A/C still struggles, and none of the issues I called them out for were resolved. One charge on my invoice was listed as "HN13A Voltage Enhancement System Rejuvenation." During the visit, the technician described this to me as essentially "replacing the capacitor." That is not what was actually performed. They also told me my evaporator coil needed to be cleaned and that the only way to accomplish that was to remove the furnace and coil assembly, quoting a repair in excess of $5,000. After researching the issue independently, I learned that my unit can be cleaned in place by removing the access panel. That option was never presented to me. (i just did it myself today) Looking back, it felt like they recognized I wasn't familiar with HVAC systems and recommended the most expensive solutions rather than explaining all available options. Through my own research, I found less expensive alternatives for several of the repairs they proposed. Based on my experience, I won't be using this company again. I spent hundreds of dollars, my original problem was never fixed, and I left feeling that I was sold expensive services instead of receiving actual honest guidance. I'm currently looking for better alternatives. When I posted this review to google they responded with a pretty terse rebuttle so in response to their likely similar rebuttle I'll amend the following My a/c is 5 years old, the furnace is 16, they ignored the age difference in their google rebuttle and tried to lean on the "age of the system" I'm not here to argue with a business but, that alone should give you pause, rather than attempt to make it right they instead opted to shift blame on to the consumer and lied about what they said and billed for, they never "restored power to a system with a failed capacitor" because my capacitor was never failed and they never replaced it like they said they did. I have my invoice and if anyone is curious I'm happy to share it with you to prove my point. IMO you should look elsewhere.

Please beware! If I could give negative stars, I would. Do not agree to service before seeing the…read morebreakdown, and do not agree to a fixed price quote with this company! We built a house 18 months ago. CenTex Air and Heating installed a furnace and ac unit upon build. The blower motor went out, remember it is 18 months old. CenTex estimates were $1400-$5000 for a repair. We can buy a whole new furnace and ac unit for $5000! The part is covered under warranty, and it is a 2 hour job at most. We started asking questions, and now they won't share the details of their estimates and refuse to do the service. Out of frustration, my husband did raise his voice, but then apologized several times, and shook hands with the technician when he left. We have reported this company to the BBB.

Steve and Tim are the best! We had an older unit that we needed to replace with a heat pump. This…read moreis not an inexpensive decision, but Tim was really good about explaining everything and offering a fair price. They replaced our old unit right away and were always very polite. I have called them a few times and they are always quick to respond. They have the best customer service, in any field I have ever dealt with. I can't recommend them enough!

First, I love the honesty of the company name ! But Tim and Steve are honest, efficient and really…read moregood about explaining stuff in language you can understand. You

During our annual service, Carlos was very thorough in checking our HVAC system and advising of…read moreexisting conditions that were good and others that may need to be addressed. He was also very responsive and knowledgeable in responding to our questions and in providing estimates for work to be addressed. Carlos presented all information clearly. He is an excellent technician and quality representive of Champion. Five star service! Jack

I cannot recommend Champion. We had had a service contract with Champion for two years. It was…read moreexpensive, but we thought that the service provided was fair. Until now. We recently had our spring HVAC checkup, and when the technician left, we thought the AC was working. We had Champion follow up with estimates for new systems (ours are old). At the end of this, our AC units weren't working! It turns out that either the initial technician, or the technician who was providing an estimate for new systems, had left the breakers off at our two main compressors. Intentional? Probably just negligent. But a homeowner who just wanted working AC would have been stymied. Champion's service contracts are significantly overpriced, vis-à-vis the competition. My advice - stay away from this company. They only want to sell you overpriced services and systems.

My upstairs AC couldn't keep up in the July heat. Another company came out twice and basically…read moreshrugged ... "system's getting old." Called Efficient AC for a second opinion. Their tech Evan diagnosed a bad expansion valve on my year-old evaporator coil and replaced it under the manufacturer's parts warranty. When that didn't fully fix it, Evan came back, zeroed in on the coil itself, and replaced the whole thing ... putting what I'd already paid toward the job. Four visits, same tech every time. Best part: when the first repair didn't hold, I told their dispatcher I'd consider a whole new system. She talked me out of it and said Evan would give me an honest assessment first. He did. Saved me thousands. They diagnose instead of upsell. Definitely recommend.

Once again, Efficient AC has done a stellar job. I was sure my unit was on its last legs, but they…read morecame out, found an easily corrected problem, fixed it and told us how to prevent it in the future. They are my heroes.

Serge showed up fast and already knew what was needed by my description of the problem…read more He got the AC running again quickly and spent extra time to show me a few things I can do to make my AC run better. Good guy, reasonable prices and worth a call.

Extremely responsive and quick. One day service felt fantastic! Alfred came out right away, gave me…read morea detailed explanation on why my AC wasnt working and fixed it in about an hr!

Needed to replace an AC unit. The inspection, time to complete, and quality of the job went above…read moremy expectations. My landlord was the one to work on money, so I can speak to value or cost but she seemed pleased here. ​​ Bill was easy to get in contact with and inform me if any and all needs and updates. Solid work, glad this company was chosen for the job!

Bill and the team at 1st Choice Energy were fantastic to work with. Bill is a total wizard when it…read morecomes to air conditioning and was incredibly knowledgeable throughout the entire process, including helping us navigate the Austin Energy loan program. Communication was great, pricing was fair and transparent, and the quality of the installation was excellent. They went above and beyond for us, and I'd recommend Bill and 1st Choice Energy to anyone needing HVAC work in Austin.