5 Stars - An Unforgettable Stay at JW Marriott Parq Vancouver June 4, 2026 Day 3 of our stay, and the experience has been exceptional. Future trips to Vancouver will definitely include a stay here. From the moment we arrived, we were warmly welcomed and personally escorted to the front desk. Check-in was friendly, professional, and genuinely engaging. The hospitality rivaled the white-glove service we experienced in Japan--a true compliment. The staff went above and beyond with an upgrade that included Executive Lounge access, making our stay even more memorable. Our corner suite is easily five-star worthy, with a beautiful layout and breathtaking panoramic city views we won't forget. The Executive Lounge exceeded expectations, featuring outstanding bacon, a wide variety of offerings, and excellent vegan dessert options. The central location is another standout, with the Aquabus just steps away, making it easy to explore Vancouver. Thank you to the entire JW Marriott team for making our first visit so memorable. Every detail contributed to an outstanding stay, and we look forward to returning. read more

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Hotel is beautiful as you'd expect from JW, but the cleanliness of the room need to be reviewed as we had to wash hands after touching the reading lights by the bed. There are two big complaints about this hotel is 1) we could hear the club noise at 2:30am from our room next to the elevator, 2) their club lounge is so not worth it! Both breakfast and aperitivo hours offer very minimal food. Drinks during cocktail hours cost money! So don't get excited to get good drinks or breakfast during your stay. We ended up buying our own wine and didn't touch the food. As we were there for the World Cup and it was literally next to the stadium, it was the best hotel for our needs though. That said, their hot tub is small and doesn't give you a sense of luxury, you might want to stay at the Westin Bayshore instead. We loved that hotel over JW. read more

JW Marriott Parq Vancouver - The view from the 20th floor - Hotels Near Me - Vancouver, British Columbia

This hotel is a part of Bonvoy Marriott. We booked this via Amex travel. We got: Free upgrade Early check in at 12pm Late check out till 4pm $100 resort credit can be used for dining, spa or valet Free daily breakfast for 2 $60 per day On top of that, We have access to executive lounge at 4th CF floor, they have breakfast buffet, appetizer during evening, dessert, and snacks, see photos. We used our breakfast credit for in-room dining. This hotel is pretty nice. Very grand lobby. They have conference room same floor as the executive lounge on 4th, business center, fitness, spa,etc. The only thing they don't have is a pool. They have a hot tub outdoor same Floor as fitness and spa on 17th floor. This hotel is connected to the Douglas Hotel with a casino separate in between the hotels. Parking: Valet or self park. They delivered a complimentary a bar of chocolate for Marriott member and Amex member. Complimentary bottle water in room and also in executive lounge. Our bedroom is very spacious. I like it. They have dyson hair dryer. Nice. Overall, we like this place a lot. You can walk to a Roger stadium 2min walk, 20 min walk to robson shopping or gas town. read more

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I really like this hotel. Located next to the stadium, it's convenient to many trips to restaurants and shopping. We were on the 11th floor and the view is amazing. Staff is super nice and friendly. Check it out. read more

Incredibly expensive if I'd have paid for it myself ($900!), but worth the 70,000 points I had to use on the Saturday night of East by Northwest (EXNW) for a Ball that ended at midnight. Shoutouts to the staff that made it an exceptional visit. Upon arrival, I was greeted so warmly by Jasvir who pulled out my luggage from the rideshare trunk and escorted me to the check-in desk. Kenton welcomed me very pleasantly and found a room for me for early check-in - a marvelous surprise since I had only expected to check-in at 4 pm or maybe even noon at the earliest. As I was trying to catch a conference panel shortly after arrival, I appreciated Kenton trying to expedite things as best he could. It was lovely having my luggage taken care of and to my delight, Jasvir was the one to deliver it at lunch time when I had a moment to stop by the room and call down to ask for it. My room was lovely and spacious, stocked with all the things I needed for my stay. I also appreciated being able to tip by a QR code link, and then being issued receipts. At check out, I was happy to see Jasvir again while leaving my luggage for temporary storage in the luggage room. Upon collecting it after the last event of the conference, I took Tarik up on his offer for a bottle of water (and one for my dear friend), which was a lovely gesture and made me feel like a valued guest. He was excellent company while waiting for my rideshare, helped me identify the right vehicle, and lifted a very heavy suitcase into the trunk. Overall, had a really lovely experience that I hope to repeat. read more

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I had a terrific experience at the JW Marriott Parq during my October trip. From the moment I arrived, the front desk staff was polite and helpful. I chose this hotel for its convenient location and on‑site restaurants (I've posted separate reviews for those), and it didn't disappoint. My room was spacious, cozy, and perfect for unwinding after a day out. I'll definitely stay here again the next time I'm in Vancouver. read more

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This hotel is so clean and modern! Everyone who works here has been extremely accommodating and friendly! It feels like a home away from home. I have a comfy bed, well-stocked bathroom with soaps, lotion, and even mouthwash and qtips. Beautiful water view from my room. Walkable and safe downtown area. Close proximity to the airport. Comfortable meeting rooms with charging built into the desk. Healthy food served for our breakfast and lunch banquets. I even had a complimentary robe to wear and slippers that fit my size 8 women's shoes! What an outstanding experience! So glad I visited and signed up for the Marriott Bonvoy rewards program! read more

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SOAPY TASTiNG to CLEAN UP Their ACT to be Vancouver 's Newest ONE STAR HOTEL I went to the second and final day of the Metal investor forum on the fourth floor. I was hoping for lunch redemption of the terrible lunch of yesterday. Yikes it was not!!! I guess they tried too hard to clean up their act and the food was soapy tasting . What looked like prochetta with some type of knobs that resembled fried rice tasted soapy . There was also what looked like Korean fried chicken that was smashed and squished by a Tai kwon do kick .. It was ok if the hotel was a one star hotel and I guess it was downgraded now to a one star . I would suggest the Metal investor Forum not use the JW Marriott any more for there events . If they do I cud agree if the majority of participants like Soapy food . Good for the participants with potty mouth , foul cussing and cursing so they can get their mouths clean . read more

One of my favorite hotels in Vancouver BC, Parq Vancouver is adjacent to BC Place, and Rogers Arena. JW Marriott Parq Vancouver shares its location with Parq Casino, and The Douglas (an Autograph Collection Hotel) in one of the most beautiful building in British Columbia designed by ACDF Architecture and Architecture49, it opened its doors September 2017. Typical JW Marriott, rooms are modern, functional, and comfortable, basic rooms are larger most hotels in the area, neutral colors, abundant use of grey and wood tones, Molton Brown toiletries, Frette robes and slippers, Illy coffee, and Taylors of Harrogate tea. One of the few hotels that still has a lounge open post-pandemic, full complimentary breakfast and evening social. There are many dining options, 3 bars and 5 restaurants, and 24/7 room service. Though the hotel has a nice gym and spa, it lacks a swimming pool. Additionally valet parking is available with in and out privileges, and the staff is very efficient, there is also a self-parking option. The hotel still feels as fresh as when it was inaugurated, the staff is phenomenal, and a pleasant place to stay for work or pleasure. Happy Travels. read more

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Wow, what an experience. We came to Vancouver to see Taylor swift and boy did this hotel go above and beyond to make the weekend special! First off, service was INCREDIBLE! The hotel was prepared for this event and everything was super organized - from check in, to our bags being in our room, to special Swiftie "events" in the hotel. Our room was clean and modern - the property is extremely well kept. The location is so convenient - adjacent to BC Place and in walking distance to major parts of the city. The hotel offered a ton for Swifties- free breakfast grab and go items, free late night snacks post concert, and a bracelet making station. They had multiple photo moments set up and played Taylor Swift songs constantly. Their restaurant downstairs (Honey Salt) had great food and incredible espresso martinis! The hotel made this trip so magical and seamless. read more

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This lace is amazing from the world class staff, the clean and well layout design and atmosphere. The pricing was reasonable and everything we had was delicious. If you're trying to spoil yourself and aren't afraid to drop a few dollars, I highly recommend checking the place out. With the casino attached and one of the nicest restaurants I've ever had the pleasure of visiting you won't be disappointed. There's so much more in the area as well. read more

JW Marriott Parq Vancouver - Right outside the Victor - Hotels Near Me - Vancouver, British Columbia

I recently spent two nights at this fantastic hotel. It was beautiful. It was sparkling. The service was incredible. I especially wanted to call out. Kudos to Yuki in the spa. I had a pre-birthday facial and it was the best facial I've had in many years. She really knows what she's doing. She went above and beyond, and even gave me a number of samples, a happy birthday, chocolate bar. That made my day very special! read more

JW Marriott Parq Vancouver - Hotels Near Me - Vancouver, British Columbia

We had an amazing stay here. The staff were all attentive and kind. The rooms and amenities were all in excellent clean condition. Rooms were quiet even though there was an event. Convenient to walk around and safe surrounding neighborhood. Will stay again. read more

We traveled to Vancouver for our anniversary with our kids! My husband is just a few nights away from being a Titanium with Marriot Bonvoy. He requested for 3 nights upgrades under his complimentary upgrade and they rejected his request. We always get our complimentary upgrades in the US. This is a terrible experience for being first time here! They also charge kids to use their executive lounge. This is so not family friendly! read more

This is considered a luxury hotel, but definitely feels like it. The hotel staff is exremely polite and remembered our names when greeting us ondifferent occassions. We booked the hotel through AE and was greeted with a welcome chocolate. Within the room, it was very clean and came with hotel slippers and robes. The shampoo/conditioner/lotion were all great smelling and did not dry out your skin like some hotel products do. There happened to be a conference there on one of the days we were staying and the staff maneuvered everyone very efficiently despite how busy it was and when everyone was leaving at the same time. The hotel is in a prime location where you can walk out and connect to a walking trail. It is not too far away from getting to food and desirable destinations. Additionally, within the hotel, was THE BEST gym I have ever seen. On top of having almost every equipment immaginable, it also overlooked the city. Downstairs is Honey Salt which is also a great eatery and right next door was gelato. Connected to the hotel is a Casino if you want to gamble. The only downside I had was their coffee maker was kind of janky and we lost multiple coffee pods because it was not turning on and dislodging the pods; but we called and got more pods very quickly. Overall, fantastic experience! read more

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I will never come here again the casino scammed me, pulled $100 from my cash behind the camera then said I was short $100 to change currency. Will never go here or to their casino again and will tell everyone I ever meet not to go here . Scam artists read more

The JW Marriott Parq Vancouver is true luxury and I had one of the most fantastic Marriott stays I've ever had here. My husband and I stayed at the JW for our honeymoon. From the start, we were greeted kindly by the staff. They regularly provided us with water and ensured we had a pleasant stay. We had a beautiful room with a large window overlooking the water. The room was clean and modern and so so comfortable! My husband typically hates hotels, but he fell in love with the JW and never wanted to leave! The hotel has a little spa area on the roof with a small outdoor jacuzzi. Additionally, there is a restaurant in the lobby and you can order delicious room service! The hotel was so lovely. My mom had sent us a cheese board and floors to celebrate our honeymoon and we enjoyed this with a bottle of wine sitting on the little lookout bench in our room. We had one issue with our charges at the end of the stay that took a while to get sorted out after we left, but eventually it was fixed. Other than that, this was such an excellent stay and we'll forever remember getting to enjoy our honeymoon here! read more

The JW Marriott was a fantastic hotel. We stayed during Christmas holiday 2023. We booked a king guestroom, but we were upgraded to a one bedroom king suite with a water view a week prior to our arrival. Check in was quick by Hubet. We were given a room on the 9th floor. The room was at the end of a hallway. As you entered the room, it went into a living room with sofa, tv and table. The windows were floor to ceiling and gave a good view of both BC Place and the water. The bedroom had a great water view and a king bed. But, my wife still would've preferred a higher floor for a better view. The bathroom was large and had a bathtub, and a walk in shower that included a handshower. Molton Brown products were provided in the bathroom. The room was large with 600 sq. ft. This hotel has an executive lounge for platinum elite members and above, and also for customers who pay for entry. This was one of the nicest executive lounges that I've been to. It is open from 6AM until 10 PM. Breakfast is served in the morning. They served scrambled eggs, potatoes, and either pancakes or waffles for breakfast. In addition, they also had fresh fruit, smoked salmon, various juices, including an orange juicing machine. Hors d'oeuvres are served every night with something different served every night. The JW lounge did not go cheap like many of the Marriott M-Clubs who only serve egg rolls and samosas. They had a different chef every night cook a main dish. They served dishes like fried rice, oxtail stew, and chicken. Along with these dishes, they also had salad, soup, and desserts. The food was so good that I didn't have to go out very much, except for lunchtime, and when I wanted to pig out and visit a restaurant even when I wasn't hungry. Their gym, spa and pool are located on one of the upper floors. The gym was one of the best hotel gyms that I have seen. The equipment was newer. They had cardio equipment, weight machines, and free weights. Cleaning wipes and towels are provided. The pool was outdoors, but, it was way too cold for me to use it. Housekeeping staff worked like ninjas. They do not push around a traditional housekeeping cart. Instead, the ones I saw had a small suitcase on wheels. They used to stairs to get from floor to floor instead of the elevators. They were very efficient! They have a nice serene park located on the 6th floor. The Park Vancouver Casino and the Douglas Hotel is located in the same building. With the BC Place next door, you might see the visiting hockey team and referees at the hotel. This was a great property for us to stay at. We definitely felt the luxury of staying at a JW. If we went to Vancouver again, we would definitely consider staying at this JW Marriott again. read more

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This review is only for their Executive Lounge where I was given the opportunity to have breakfast there while working that morning for the hotel. Definitely a "wow" factor as most hotel lounges that I have experienced are at a full service hotel. Presentation of the buffet area was lovely with the highlight being the fresh squeezed automated orange juicer that squeezed whole oranges into the glass you place at the end of the spout. The Lounge has two separate areas with the buffet area in the middle. Lounge areas are spacious and nicely furnished. read more

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Unfortunately, I had a relatively bad experience here. Overall, the hotel lacked the attention to detail and care I would expect for the price point. I had booked one king bed with a water view for my birthday weekend. I had also planned to order a bottle of wine to the room to celebrate when we checked in. I was hoping to have a convenient and luxurious experience for my birthday after a stressful week at work, and this hotel failed to live up. We got to the front desk at 3:55 p.m. for a 4:00 p.m. check in and we were told our room was not ready yet. We had to settle for a 2 bd queen with no water view because the room we booked would be another 1-2 hours before it was ready. What??? 5 mins before check-in time, and it's not ready? We had dinner reservations at 5:00 and were going to the Canucks vs. Kraken game at 7:00, so we didn't have time to sit around waiting for our room. Nothing was offered for our inconvenience except a "Sorry!" Due to the room snafu, the bottle of wine I had ordered was not ready. At 4:30, I called guest services to have it delivered. They brought up the wrong bottle of wine, so I had to call again. They brought up the correct bottle by 4:45 but we didn't have time to open it like I'd hoped because we had to get to dinner at 5:00. Again, the only thing offered was a "Sorry!" Dinner at the Honey Salt restaurant was good, and the waiter got us out of there by 6:30 so we could make it to the game on time. My only nitpick is that drink service was slow. Would eat there again and recommend. The mushroom appetizer was my favorite! The location of the hotel is great to go to Canucks games and opposing players and refs stay at this hotel, so you might run into some while you stay. We saw one Kraken player and one ref while we were there. After the game, we went to the casino. Couldn't stand to stay for more than an hour because the second floor was so hot! Was losing money on slots anyway, so I got out of there. We didn't sleep well in the room we didn't book because the heater in the room made a loud THUNK every time it turned off. No fun! We pre-ordered room service breakfast for arrival at 10:00. It did not arrive until 10:20, which set us back 20 mins on our plans for the day. Annoying!! The food itself, though, was great! After sharing my experience with the front desk at check out, he apparently comped my breakfast and valet parking, but I don't know if that actually happened. Overall, feeling pretty miffed by the experience and would try somewhere else if I return to downtown Vancouver for a long weekend. read more

Great location and very walkable to Robson st. Amazing hotel and super friendly staff. Views are really nice and spa is very upscale. Casino is next door which is a good or bad thing depending if you gamble. read more

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One of the best hotels I have ever been to for a conference! I'm sure we got a good rate for the room. Where do I start? I'm typing this review from the comfy bed. The pillows are perfect! I want to take them home with me! There are full size wash products in the marble washroom! And they all smell so good (makes me regret not budgeting enough to be able to enjoy the spa services). The coffee--yum! Creamy and delicious Illy coffee in sturdy ceramic cups. All staff we interacted with were courteous, professional, and helpful! My housekeeper thanked me for staying at the hotel, and housekeeping was immaculate. The conference floor was great! The huge windows and open spaces were perfect. All the food was amazing. All the staff were exceptional. Maybe this says more about the usual types of places I go to! Lol. I am extremely pleased with my four night stay in this hotel. I didn't get to check out the casino but it looked nice, too. When I return to Vancouver, I will definitely consider staying here again. read more

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Definitely a luxury hotel price($$$$) and the rooms were nice and the staff were friendly but don't stay here if there is a concert the same weekend. We were on the 20th floor, water view and the room was vibrating from the sound check of the Ed Sheeran concert the next day. It was awful and gave me a headache. I called the front desk and they said there was nothing they could do. It was so awful that I had to leave the hotel room and not return until 9pm and then I checked out first thing in the morning. Also, the patron next to me complained and was moved to a different floor but when I asked there were no more rooms available. Highly disappointed with the customer service regard this situation. read more

JW Marriott Parq Vancouver - Hotels Near Me - Vancouver, British Columbia

Great hotel, terrible spa- rude and condescending spa staff because it's 18% automatic gratuity and act entitled and speak in a condescending manner. read more

I came up to Vancouver for a school trip and stayed at the JW Marriott Parq during my stay. From my perspective if I'm traveling to a metropolitan area I want to stay in the city center if it's desirable - so that's what I did! I'm a Marriott fan, but the layout and amenities at this location truly impressed me. They have 6+ restaurants in house to choose from for dining, the fitness facility is top notch and has a full squat rack and you are a 5 minute walk to the water to take a ferry to Granville Island. I will definitely be back to Vancouver and the JW Marriott is my preferred lodging! read more

All the staff from the front desk to concierge were all extremely kind and had a smile on their face. We were there to spend a night for our babymoon and the concierge delivered a hand written note as well as a JW Marriott chocolate bar to our room to welcome us. We asked for a late check out and the front desk gave us new keys that will work until the late check out time which was super helpful! The bedding was super comfortable and plush and everything was very clean. The king room we stayed in had complimentary water, tea, coffee and a biscoff cookie. The bathroom was nice! It consisted of a step in rain shower with the option to have a hand held shower head. The toilet was in its own room behind another door. The robe was super comfortable too. Probably the only downside would be the cost of parking which was $50 per night... apart from that... 10/10 would recommend! read more

JW Marriott Parq Vancouver - Zoomed in view from our room - Hotels Near Me - Vancouver, British Columbia

I stayed at the JW Marriott Parq Vancouver for almost two weeks as part after I completed my 3 day mandatory quarantine at a federal government approved hotel. I chose Parq Vancouver because I wanted to be as comfortable as possible if I was going to stay in a hotel without leaving my room for two weeks. While it would have been more cost efficient to stay at a rental elsewhere, I knew I could count on a JW Marriott for high speed internet, clean rooms, luxury linens and great food. (I had previously dined at Honey Salt) Upon check-in, I was upgraded to a lovely room on a higher level with a million dollar view of False Creek. Boy did those floor to ceiling windows really open up the space! The linens of course, were fine and soft. The walk in shower had a rain nozzle and the bathroom was open and spacious with a big sliding door. For almost two weeks, I did my exercise routine (HIIT or yoga), had video conference calls, streamed my favorite tv shows and enjoyed scrumptious meals daily from Honey Salt or the Victor. I tried food delivery only once and didn't appreciate the almost cold food. The cocktails from Honey Salt are yummy and I even enjoyed items from their Happy Hour menu in my room. It was such a treat to dine on steaks (especially rib cap) from the Victor and they also have a nice wine selection. I interacted with staff daily either through the Bonvoy app (so quick and amazing), over the phone to place my food orders, or from behind the door when they delivered my food. The customer service was consistently excellent and courteous. I will definitely be recommending the JW Parq Vancouver to any visiting family and friend. read more

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While a vast majority of Marriott properties have a friendly staff, this hotel has probably the friendliest and most welcoming staff of any hotel we've ever stayed at. Just outstanding! Just about everything about the hotel, room and executive lounge area was great. Our room was nicely appointed and looked up to date. We had several breakfasts and evening snacks in the executive lounge and the crew were very pleasant and the food was uniformly good. And we didn't lack for choices either. There were a couple issues that prevented me from giving the hotel 5 stars. The shower floor was extremely slippery and we asked for a shower mat. It never came. And for a portion of our stay, 2 and sometimes 3 of the 4 elevators weren't working. And finally, the PC's on both the executive lounge and the lobby weren't working. But overall, this is an excellent hotel and well worth visiting. read more

I've been here a few days and wow!!!! Love love this place!!!! We have a great view, an amazing room layout and the most important thing is my bed!!! I was able to sleep like a queen! Slept my 8 hours with no pain or sun light. Yes we loved it!!! Leaving tomorrow and we're going to miss it. Super awesome location with near by restaurants and great are to go for a stroll . read more

This place is a dreammmm. By far the best hotel I have stayed at. Heart eyes emoji. Pros: + Rooms are so clean! I'm super OCD and this place makes me feel at home, no need to double check sheets and towels. + Hotel slippers! + Large and spacious rooms + Hugggge shower, love!! + Shampoo, conditioner, and lotions smell so good, and do not dry out the skin like other places. They're also using refillable bottles! Yay! + Front desk and bellhop were friendly and courteous, switched us to rooms on the same floor. + Valet was a breeze + CASINOOOOOO! But holy beans the drinks are not free (Read below) Cons: - None Funniest part of our stay was probably the casino. A friend mentioned how it was the soberest casino he has ever been to. The two Ted's ordered a Blue Label and when the lady came by, she said 1-5-6. And all three of us turned around like...$156 or 1.56?? HAHA. No more drinks were ordered that night. And this also explains the soberness of the casino. Will be back! read more

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Stayed here for a quick overnight trip to Vancouver after one of my coworkers told me to give it a try, and I can say without a doubt that I will be back! We were in town for the Canucks v Rangers game, and Rogers Arena is literally one block away (would also be perfect for any event at BC Place as it's even closer than Rogers!). Our train arrived in Vancouver around 12:30pm, and they were able to accommodate us for early check-in upon arrival. We got a corner king-bed room on the 11th floor, which had rounded walls, amazing city views and natural lighting. The room was very clean and smelled fresh, with a complimentary espresso station in each room and individual bags of ice available on each floor. The Parq itself has a small casino and many dining choices (on the pricier side), including 24 hours room service and an option to pre-order breakfast the night before by placing your order on the door handle. It is an easy walk to/from BC Place/Rogers Arena, Chinatown (food!), Downtown (shopping!), Yaletown, etc. We received nothing but excellent customer service, from the roundabout, to the check-in area, to the concierge, to the luggage handlers. Very impressed, and will likely be our new go-to hotel when we are back in Vancouver! read more

great facility to stay at...concierge and ancillary staff very welcoming. rooms spacious and comfortable. central location actually very convenient to all visitors interests. members lounge also spacious and convenient/comfortable to wait in if ur rooms aren't ready just yet. read more

Hotel Room service staff is awesome. Place is way over priced for all that don't offer. 15.00 a day for WiFi after you pay 500.00 a night. Honey Sweet restaurant first floor near lobby over priced and food is very blah. If you want to be over charged it's the place for you! read more

We had an unexpected 11 day stay at the JW Marriott during covid times and loved every minute of our stay. The service levels at the JW Marriott were top notch.  Service is what separates this 5 star hotels from the other hotels in the Vancouver area. All our requests were handled with aplomb by the JW Marriott Staff. In particular, I would really like to thank Vincent who provided amazing service on check-in and throughout our stay and made sure we were looked after. The rooms were particularly impressive.   The hotel was built in 2016, so the rooms still look relatively new. We stayed in the studio suite, and the bathroom was just amazing with a big tub, and separate shower, and bathroom stalls. The shower is big enough for two and featured a rain shower and Molton Brown soap, shampoo and conditioner in a bulk dispenser . My wife and I were both working from the room for most of our stay, and found the space very functional, and well designed. While the location is not in the heart of downtown, it is very convenient to BC Place/Rogers Arena, and also steps away from an excellent walking/running route along False Creek, and less than a 10 min walk to some great restaurants in Yaletown. All in all, a true 5 star experience, and we hope to stay there again in the future during non-covid times. read more

I came back again after an awesome experience last time but booked my stay through an online travel agent instead of Marriott directly. The experience sorta veered downwards. While they were able to accommodate an earlier check in, upgrade (to a smaller and higher floor) and an 1 hour later checkout they missed the turndown service, when you turned on the heating it smelled funny (so I turned it off for the stay), there was a party going on in the large suite at the end of the hall with drunken people in the hallway trying to make their way to the elevator (I stayed away from the elevator) and they missed emailing out my folio. This made me conflicted about the quality of this property so they do lose a star. I also tried the shuttle service from the skytrain station this time and it was super easy to find. The route goes through the Chinatown area and it was nice to see the driver greet some of the regulars with a warm smile and a farewell with "good luck"! I checked out close to the usual checkout time we didn't have housekeeping staff interrupt us 3 times prior to a late checkout (and yes that was with the privacy sign up). So I guess that was good? Turndown service is quite a simple expectation for this level of property and with the smaller floor I'm just surprised how it could be missed. read more

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This hotel has it all, starting with the location and a grand footprint. From the time you walk in you feel the intention in the space. Our room was pristine and modern. There were many choices for food and beverage, fitness, business and entertainment. Kenton at the front desk was a standout. read more

DO NOT STAY ON THE 16th floor with a child here (especially room 1624). We learned early in the morning that it's right below the gym and all you hear is cannon like sounds coming from Bros trying to lift in the early morning till late evening. BOOM BOOM, All times of the day from early mornings until late evenings. My wife thought it was the cirq across the street firing some cannon, only to find out it was the gym above us. Ridiculous. JW Marriot if you see that someone has a crib request and you know they have a child, why stick them in the room below the gym? I have choice words for this place. read more

This is a great new hotel ! Located at the Parq casino, it's an excellent location with beautiful views. Perfect if you are attending an event at BC Place or Rodgers Arena. The suite we had was really nice. Very spacious, beautiful bathroom featuring nice big soaker tub ( too bad the cold water tap was broke ) & separate frosted glass shower and washroom. They have full size Molton Brown bath & shower products to use ( they smelled terrific ) The bedroom had a floor to ceiling window that had a great water view. The bed was comfy, it had USB ports beside the bed, a big flatscreen TV on the wall, and a good sized wardrobe. The living room was huge! It had a REALLY long sofa in front of more floor to ceiling windows. It also had a few extra chairs and a small coffee table, a big screen TV with stereo speakers, a huge free standing mini bar, and large rounded pillars ( to go with the round shape of the room I guess ) The one side faced BC place, which looked so cool at night all lit up. The other side faced Science world. The hotel itself has beautiful lighting fixtures throughout the hallways. You can access the casino from 3 floor ( high limit ) or 2 floor. You must show your key if you go these ways. The elevator is also key carded as well. So far the entire stay has been really great, and I would defiantly return and recommend. read more

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Very nice hotel for the price. Casino, restaurants, spa, and rooftop park. Close to the seawall to enjoy walks and site seeing. read more

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The only hotel you should want to stay at. Extremely beautiful & relaxing. Food.... Meh. Looks like artwork, but lacks in flavor. You are right in the middle of everything. read more