Great while you wait watch band adjustment for a very reasonable price. I have also had batteries changed there with a similar speedy and reasonably priced service. read more

Fast, friendly, professional... If you don't see what you want, ask. They'll find it or send you to someone who has it. Come see them for watch repairs and batteries as well... read more

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I took 3 rings to Krist to be repaired. He took the rings, two of which were missing stones, and made them whole again. When I picked them up, they looked better than they did when they were new. It you have some jewelry which needs repair, I highly recommend JWO Jewelers read more

This past June, my husband and I celebrated 40 years of marriage. When he proposed, he sold his prized possession - his 1977 Firebird with T-tops, to buy me a diamond. Seven years later, he gave me the ring jacket with 7 diamonds on each side for our anniversary. (first photo) The diamond never lost its brilliance, but the ring design was dated, heavy, sharp and uncomfortable and I've wanted to change it up for a long time. After looking for a jeweler who would work with me to create a unique ring using the stones in my existing set, I chose JWO Jewelers in Roswell. Today, I got my new ring. Reset from yellow gold to white gold, the diamonds shine with a brilliance I didn't know they could have. Many thanks to Heidi and Krist who worked together to bring this plan to fruition. I could not be happier. #jwojewelers read more

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Krist and Heidi were absolute pleasure to work with. They helped me pick out a watch that my son, to this day, he still wears after 6 or 7 years. if you need help in picking out the perfect item, then head on in and talk to either of them and i am sure you will walk away with a smile. read more

I cannot say enough good things about JWO Jewelers! Heidi & Krist were kind, professional, patient with me (it was my first time doing anything like this), and just an overall joy. They communicated well with me through the whole process of turning some old pieces passed along from my grandmother into new creations that are my style and remind me daily of my grandma. I 100/10 recommend them anytime you need custom jewelry or to choose from the selection they carry in store. I will be back! read more

I was very fortunate to find this great jeweler. The staff is extremely friendly and responsive to fixing broken jewelry. I have a number of pieces that had broken and they were able to place it back together like brand new!!! read more

As of yesterday, Krist and Heidi just gained a new and very satisfied customer. As transplants from the Midwest, we are still searching for our new "favorites" here in Atlanta... steakhouse, clothing store, jeweler... New Jeweler in Alpharetta: CHECK! read more

Just purchased a custom engagement ring for my girlfriend and I could not be happier! I am not a "jewelry person" and have little to no knowledge. JWO was beyond helpful and nice to work with. I cannot imagine going to any other jeweler in the future! read more

My gosh I have known this amazing family for over 18 years when they designed our wedding bands and my engagement ring. We never go anywhere else for our jewelry needs. They are beyond amazing. Oh and affordable too. Why stress about trusting the chains when the family owned businesses in town or so trustworthy. read more

Jwo Jewelers - Best custom designers in town. - Jewelry Near Me - Roswell, Georgia

If you want quality work, Top Notch customer service, NO sales pressure and VERY knowledgeable jewelers than you MUST visit Jwo Jewelers! This place TRULY is a Gem! From the moment I walked in I was greeted warmly by Heidi, as if I was an old friend who had just stopped in for a visit! To be transparent about the services I rendered I needed one watch battery, 5 watches to be sized, and a new clasp on a tennis bracelet, yea...and a partridge in a pear tree! LOL! So I guess it's out in the open, I have a bit of a watch/jewelry obsession and I like to keep my jewelry in top shape! True most jewelers can size a watch, mine were a variety of Kate Spade and Michael Kors, but even if I walked in with 5 Rolex's I would NOT hesitate to bring them my finest jewelry to work on! You can tell that Jwo Jeweler takes a lot of pride in their work. They TRULY wanted to ensure that when I picked up all of my items that I was completely happy! Heidi had me try on all my sized watches to make sure they were all comfortable. After trying on my bracelet I needed one adjustment to a link and they immediately took it and made the change for me with NO fuss at all, they were only too happy to do it! The other WOW factor is the affordable cost of services! I went to North Point Mall in the fall last year and had ONE watch sized at a quick watch/jeweler repair place. And with a 10% off coupon I still paid $29 dollars! Just to yank out a few links! I walked into JWO with 5 watches needing sizing, 1 needing a new battery and clasp work done on my tennis bracelet and with tax I was out the door for $90 bucks! In the Roswell/Alpharetta Area that is unheard of! But don't let the affordability of Jwo Jewelery make you think twice about the quality of their work they are masters at their craft! The Cliffnotes folks is that if you go anywhere else you are doing your self and your jewelry a disservice! Finding a quality, trustworthy jeweler is like finding a great hairstylist! Once you find the right one you never go anywhere else, am I right ladies?! Also feel good about supporting your local business owners, these are fine folks that I'm happy to give my hard earned dollars to! read more

I have taken several pieces of my jewelry to JWO to be cleaned and sized and have always received excellent service. Recently, when I decided to have my grandmother's ring made into a necklace for my wedding, I entrusted JWO with the job. I just picked up my necklace, and it is perfect! Everything I could have hoped for. Highly recommended! read more

Heidi and Krist customized an engagement ring upgrade for me. They did this based upon a picture I brought in of a ring made by a Brooklyn jeweler. I needed someone close to home who could incorporate my solitaire diamond and other specific stones and colors. The ring was just perfect and within my specified budget. Thanks, Heidi, for a very low-stress, personalized experience. Getting this ring done was so much fun! See JWO first if you need a custom engagement ring. read more

I've been working on a design that would tell a story of my life story using my own beautiful diamonds I've inherited and saved throughout my life. They encouraged me to keep waiting until I knew that knew what I wanted. It did keep changing a little until I was ready. They were wonderful! Their patience, kindness and expertise was just what I needed. It is beautiful. I wish you could see it! I do believe that when they are creating, their minds do not stop working whether in the shop or not. I KNOW they just wanted to make me happy and they did just that! I cannot say enough about them. I hear many talking about them and now I am one of them. Thank you JWO family! read more

I had a three diamond engagement ring that I have wanted reset for some time now. JWO did an AMAZING JOB! They did a beautiful cushion-cut, halo setting. It is absolutely BEAUTIFUL! Heidi kept my updated during the process of design and the entire process. I highly recommend using this family-owned, local jeweler for a truly personal touch!! read more

Krist and Heidi are amazing! Very skilled and very personal. They really go above and beyond to ensure your experience and jewelry is absolutely top notch. Regardless of circumstance: buying an engagement ring, repairing or resetting current jewelry, or just simply adjusting an old ring or watch... This is the place to go. You'll never go anywhere else again. read more

November 21, 2015 I called and asked Krist - who owns JWO Jewelers - if he would be interested in trading some sterling silver and 18K gold and 24K gold pieces for two silver chains; Krist said: "yes bring them in and lets take a look at them." Consequently I went to Krist's JWO Jewelry Store on Mansell Road and showed Krist what I had. Krist agreed to trade the silver and gold, I had brought in, for two silver chains. Krist quoted $350.00 for the value for my silver and gold; but he didn't quote any value for his silver chains which I chose from his catalog. After considering my budget I decided to keep some of my silver & gold. He was nice enough to offer to size a small gold wedding band, polish two silver rings, and four charms, which I had brought in to Krist's store too; Krist said it would have cost $35.00 but Krist would do it on the house. I told Krist that I am a picture framer and that I would like to make him a beautiful frame if Krist provided the picture; Krist agreed to bring a picture in, on December 8, 2015, as this would be the day I would pickup everything. I also told him that I would chose the Moulding, Glass, Matting, Foam Board, and Fitting, which would be valued greater than what he was willing to discount; Krist agreed. Before I left I asked Krist if he would size two Sterling Silver Rings that had Hebrew writing on them; Krist measured around two of my fingers and said that he would size them too. Krist knew that I had told Krist that I had a budget and that I couldn't spend too much. It was my fault for not asking how much Krist was going to charge; Krist didn't even write a quote for any of the transactions that were going to take place on December 8th. I trusted that it would possibly cost $10.00 to size the two Hebrew Bands (Sabri Jewelers in Alpharetta had charged me $5.00 (per ring) to size my wedding bands); so Krist and I said goodbye and I left. On December 9th I went to the JWO Jewelry store; Krist was not in the store; Krist's Sister tried to help me but she was not fully prepared to explain a $110.00 Balance scribbled on a torn invoice; Krist's Sister called Krist and asked about the balance. Krist's sister was nervous when she told me that it was for sizing my two Hebrew Rings. I called Krist, when I got home, and said that there has been a misunderstanding on my part and that I could not afford to pay $110.00 for sizing the two Hebrew bands. Krist started to insult me with rude words! Krist shouted, at the top of his voice, on the phone, and said that If I don't come and pay and pickup my Hebrew bands and the 4 charms Krist would melt everything, including the trade items, and sell them to pay for Krist's labor. I told Krist that Because of how Krist treated me, on the phone,I would rather Krist keep Krist's silver chains and I would rather keep my trade items and that I would give Krist $110.00 for the labor to size the two Silver Hebrew bands. Krist didn't agree and explained that Krist wanted cash only (no credit cards) because Krist had some bills to pay. The next day on December 10th at approximately 5:15pm I drove to Roswell and called for police escort, to Krist's shop, because Krist was insanely angry and verbally abusive toward me. The police arrived and met me in front of the "Long Horn Stake House" which is next to Krist's shop. The police and I entered, JWO Jewelers, and I explained all that what had occurred. When krist had no other choice but to return my property and accept the $110.00 (for Krist's labor charges) Krist told the police (what I believe to be a fib) that he had gotten rid of the trade items (meaning that he had sold my trade items before the transactions were to be completed on December 9th or 10th ). When I saw that Krist brought out Krist's torn invoice and showed the scribbled notes, and stated to the police, that Krist had valued my trade items to be at about $138.00 and that would cover the cost of the two $57.00 (each) silver chains (that this would be a wash) I realized that I was being cheated out of $24.00 on top of the overpriced sizing of my Hebrew bands, which would have cost me only $10.00 at Sabri Jewelry store. I was not at all satisfied because Krist was insulting and verbally abusing me, right in front of the Police, calling me a thief and a very bad man! Then Krist offered to keep the $138.00 trade dollars (because Krist had, supposedly, converted the trade items in to cash) and Krist would Keep the $114.00 silver chains and give me my original two 'newly sized' Hebrew bands, my wife's gold wedding band and the four silver charms. I realized that it is more satisfying to never do business with Krist and to never return to JWO Jewelers; I agreed to take (the now) $123.00 Loss and call it a bad day! At the end Krist kept the $138.00 when it only would have costs me $15.00 to size three bands (at Sabri Jewelers in Alpharetta. Sabri stands behind his sales and workmanship and polishes my jewelry for free). read more

AMAZING!!! My father wanted to give my mom one last amazing anniversary present. We took his gold wedding ring and asked them to make an infinity necklace. I called a few days later to say that my dad took a turn for the worse and he is not going to be here long. They worked late into the night and early the next day to get the necklace done well ahead of schedule. My dad was able to give it to her just in the nick of time. The necklace is absolutely beautiful. Thank you for letting my dad and mom have this special moment. read more

I have found my jeweler for life professional, personal, prefect. This might be a long post but what I have received from JWO is way more than a ring and can't be summed up in 3 sentences. I had my fiancé's engagement ring custom designed and crafted with JWO. What I expected was a ring what I got was nothing like I had seen before. When my fiancé shows it off everyone is impressed with the design, uniqueness and craftsmanship that has gone into every curve and stone of the ring. Krist (the jeweler) was involved through the entire process of the ring. He was able to design it from our thoughts and photos from every ring we had looked at. He then created a plastic mold of the ring to make sure it was exactly what we wanted in size, feel, shape, and dimension. Every time I would go back to see him I would be excited to see just what ideas and thoughts he had come up with. Seeing the ring from all stages was not only informative, but made a big decision of picking a ring for life that much more reassuring and I knew it was the perfect choice. We have just finished custom designing our wedding bands with JWO and would never have gone anywhere else. I am looking forward to my next jewelry purchase just to see him and go through this entire process again. Who would have thought that designing and purchasing jewelry would be so much fun? - And now I can truly say that I have a friend in the diamond business... cheers mate. read more