EXPERIENCE. This is…read morewhat this auto mechanic place is truly about. Dealerships , Car Mechanics are known to be scammers especially when you are a woman having your car checked out. I read reviews re: this place and based on the reviews locals referred people here for auto work . They mentioned alot on the customer service and that their pricing is similar to dealerships. I was on my way to the car share meet up spot this particular morning and my car started to give up - I had this check engine light icon on for a while but the honda dealership (WINTER HAVEN) checked it out sometime last year and it was temporarily off from the dash board but after paying $1k for them to "diagnose" the issue - the light went back on and I gave up. A few months ago my car started jerking at times when I accelerated. But this time the morning of when I was heading out - the car just gave up accelerating. Thank god I was still able to bring my car back to my driveway at 5 MPH. Called AAA and towed my car to Johnnys which they open at 730am. Upon arrival - I seen this location before passing through haines city - But never thought my experience here was 5 stars. When the tow driver was releasing my car - One of the staff asked me - We can give you an UBER to drop you home and pick you up when the car is ready. DEALERSHIPS NEVER OFFER FREE UBER TO THEIR CUSTOMERS not from my dealership! This UBER was out of JOHNNYS automotive EXPENSE! The place looks like a half barber shop and Fords Garage and Cracker Barrel feel. They had rocking chairs seating in the front along with tables, mini golf to play with for downtime while waiting for you car to be fixed etc. They were open slightly before 730 and was welcomed by 2 employees - The inside of this place was clean - smelled good - Very americana - they seem to be a big fan of the sheriff of polk county since you see a poster of him on the door in front of the massage chair area LOL - So u can tell they support locals from businesses/organizations and of course customers. They offer a massage chair which I used and abused LOL There times I caught myself snoring. They offer a section where you can charge your phone, Also a section where they offer array of drinks in a chiller (water and soda cans) - Fresh coffee (NON KEURIG) - Cookies, Pastries, Chips, Beef jerky amongst the snack options that were displayed. A roll of paper towel stand for any messes while snacking. The small details of this place was pretty awesome from the entrance door handle to the decor inside. So while they took in my car to see the issues - I sat in one of the cushioned chairs by the entrance windows - And I was falling asleep. One of the staff said to me - there is a massage chair in the back you can lay there and sleep if you want. At first I did not know how to take that - I thought he just did not want me sleeping in front of customers coming in etc - But I took his advice and the massage chair is located by the other exit door in the back. That area is close to the restroom as well. Be mindful you are facing Sheriff Grady Judd LOL The restroom is clean - And offered air spray / 2 types of soap for use. After waiting for diagnosis - One of the staff came to me and stated the concern. I agreed with the issue and was there from 730 and almost 12pm. I did not feel pressured with any additional sales etc and I felt that they were genuine about the issue which was weird. As I approached my car and sat in it - There was a lilac rose on my dashboard. - and the car had NO dashboard icon lights at all. God willing - its running like its a brand new car again. My car appreciated Johnnys automotive and the EXPERIENCE here is top notch,. Who gives women a rose after doing car business with them? Johnny automotive does. This is not about the rose LOL its about the EXPERIENCE dealing with JOHNNYS AUTOMOTIVE.

Very professional, very knowledgeable and great customer service…read more They kept me up to date with what was going on. They have a VERY nice waiting area with rocking chairs outside under shade, or seating inside with a huge tv and drinks.

This place is great. Better prices. Good work good employees and get fluids topped off Everytime…read more Wouldn't go anywhere else.

This place deserves 0 stars and I highly recommend nobody using them for any service to your car…read moreunless you want the issue to worsen. For one, they don't know how to tighten bolts on oil pans and will leave your undercarriage covered in oil. Secondly, they'll lie right to your face and tell you some nonsense lie that has nothing to do with the issue because they can't own up to their mistakes. Went to get the bolt tightened on the oil pan that they left loose and they still didn't tighten it all the way. On top of that, they didn't top off our oil and put a filter in that we didn't need only to jam it into position causing more issues. Horrible service, I don't see how theyre up and running honestly.

Adkins deserves a 5 star review without question. They fixed our vehicles multiple times and were…read morealways honest, thorough, and reliable. During a very difficult period when we were dealing with homelessness, they worked with us on the cost and showed an incredible amount of compassion and understanding. They never treated us like just another customer and genuinely cared about helping us stay safe on the road. Finding a repair shop you can trust is rare, and Adkins is exactly that. We are beyond grateful for everything they did for us.

Everything went great. My car was fixed within 2 days. I was informed throughout the entire process…read moreand the cost was fair! Can't beat it!

We were ghosted after telling us back and forth that he's gonna pick up our vehicle. He only got…read moreour hopes high but didn't follow through.

From the owner: From preventive maintenance and major repairs to emergency roadside assistants we will keep your…read morevehicle going. No task to bigger small. We can get the job done. Whether you want us to come to you or you to come to us, we specialize in a large variety of vehicles and machinery. We also offer fleet services

I went here to get a car wash & the lady manager of the place didnt speak to me with a friendly…read moreattitude. Not even the worst part, I went to tip the workers because they did a great job drying my car but I was told they don't even get their tip money I heard management team steals it for themselves. I felt so bad for these poor youngsters because I know how much they needed the job. i just told them to keep it For themselves which they did.( I tipped $30 each)

Awesome service always!! Highly recommend! Oil change and car wash always done quickly.read more

I brought my Dodge Caravan in for charging problems late Thursday afternoon. They identified the…read moreproblem, fixed it completely and quickly, and for a very reasonable price. It was ready for me Friday morning. I've found my new mechanic.

I was really relieved when I found a place that could fix my starter during the week and last…read moreminute, they responded to my request quickly. They even came to pick up my SUV, and in just a few hours, it was ready for me to pick up.

Technician was Friendly and professional. Rates were reasonable. All things considered. Although…read morethe problem was not resolved (it was a little more than something that could be repaired in a driveway), he eliminated the minor things, and confirmed what my next step should be. I hopefully will not need a service like this again, but if I do, I know this is the place I will call.

From the owner: Provide services at any given time or location read more

Stay away from this business! Very corrupt and dishonest. Owner (Wilson) over charged for work not…read moredone. Truck was in the shop for weeks for a repair. Parts were picked up directly from the dealer and dropped off in person. One of the parts was broken and owner lied about the part status. Blamed a sub-contractor for the delay. When asked about the status they claimed the sub-contractor was not available. Then blamed the sub-contactor for breaking the part. After calling them out on their lies and inconsistent stories they said just pay and pick up for work completed. Payment was made and when the driver went to pick up the truck it was not ready/no work done and loose parts were on the floor. Wanted to charge daily fees if truck was not moved. Over charged ($1000's) for work not done. Police had to get involved. Stay far away. Very unprofessional and dishonest.

Yesterday I spoke with this guy twice and we agreed he'd come today to replace the two oxygen…read moresensors (upstream and downstream) on my 2014 Nissan Versa S 1.6L. Today he's ignoring my calls, hanging up, and sending them straight to voicemail. Can you trust someone like that? AVOID HIM! Get someone serious and trustworthy.

Great guy helped fix my lug studs and even put my brakes on for me without me asking. Would…read morerecommend.

I had the shop inspect my Buick Encore GX, they found the engine and transmission mounts were bad…read moreand needed replacing. I had contacted all the Buick dealerships in Polk county for a repair estimate. I called back to johnny's and they beat the price at the deanships price by over $300. They also did not charge for the inspection and gave me a free loaner car to use for a couple of hours. $ weeks later my mom's Honda Civic was making a noise when the A/C compressor kicked in. The serpentine belt had to be replaced. I shopped all over Polk county and they had the lowest price, could take the vehicle immediately and had it back to me in 3 hours. VERY HONEST, NO INSPECTION FEE, AND GREAT CUSTOMER SERVICE.

My wife's 2018 Kona (Codenamed Eeyore) had the right brake light assembly malfunction. I replaced…read morethe bulb but it still didn't work. I didn't have time this morning to delve further into it, and the thought of her driving without her lights working correctly was not an option. I found Johnny's and sent her there. I called Richard and explained why she was coming in and if they could get her in this morning? "Bring it in and we'll take care of the issues." was his reply. She arrived, they checked her in and found a problem with the wiring harness and the bulb I installed was incorrect. So much for me being a shade-tree mechanic. One they worked it out; they gave her the keys and wished her a nice day. No charge. I manage a diesel repair shop and know full-well how this business works. You want lifetime customers; this is the way. If you don't make this your go-to repair facility, you're flushing your money down the drain. Our expressed appreciation to all of the folks at Johnny's. Scott and Shanna Bruneau.