My visit was well taken care of I went there with a issue. And I get it solved. I recommend this…read moreshop

when looking for a local Auto repair shop I came across Sledge Automotive South. even with jus a…read morefew reviews I decided to give them call. I thought my truck had a Coolant leak. They took the time to run a diagnostic check and found out it was the Thermostat. I was able to get the work done in one day. I was kept informed on how things were going. Very reasonable prices. Very helpful with all the questions I asked. Highly Recommend them.

My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!

Had an issue w my car; thought it was my alternator but it was something else that Scott found the…read moreissue and fixed it for me. Incredibly thankful for him and everyone at the shop. Most places will do anything they can to add onto your bill including changing things that didn't need to be done but this is a great honest shop.

EXPERIENCE. This is…read morewhat this auto mechanic place is truly about. Dealerships , Car Mechanics are known to be scammers especially when you are a woman having your car checked out. I read reviews re: this place and based on the reviews locals referred people here for auto work . They mentioned alot on the customer service and that their pricing is similar to dealerships. I was on my way to the car share meet up spot this particular morning and my car started to give up - I had this check engine light icon on for a while but the honda dealership (WINTER HAVEN) checked it out sometime last year and it was temporarily off from the dash board but after paying $1k for them to "diagnose" the issue - the light went back on and I gave up. A few months ago my car started jerking at times when I accelerated. But this time the morning of when I was heading out - the car just gave up accelerating. Thank god I was still able to bring my car back to my driveway at 5 MPH. Called AAA and towed my car to Johnnys which they open at 730am. Upon arrival - I seen this location before passing through haines city - But never thought my experience here was 5 stars. When the tow driver was releasing my car - One of the staff asked me - We can give you an UBER to drop you home and pick you up when the car is ready. DEALERSHIPS NEVER OFFER FREE UBER TO THEIR CUSTOMERS not from my dealership! This UBER was out of JOHNNYS automotive EXPENSE! The place looks like a half barber shop and Fords Garage and Cracker Barrel feel. They had rocking chairs seating in the front along with tables, mini golf to play with for downtime while waiting for you car to be fixed etc. They were open slightly before 730 and was welcomed by 2 employees - The inside of this place was clean - smelled good - Very americana - they seem to be a big fan of the sheriff of polk county since you see a poster of him on the door in front of the massage chair area LOL - So u can tell they support locals from businesses/organizations and of course customers. They offer a massage chair which I used and abused LOL There times I caught myself snoring. They offer a section where you can charge your phone, Also a section where they offer array of drinks in a chiller (water and soda cans) - Fresh coffee (NON KEURIG) - Cookies, Pastries, Chips, Beef jerky amongst the snack options that were displayed. A roll of paper towel stand for any messes while snacking. The small details of this place was pretty awesome from the entrance door handle to the decor inside. So while they took in my car to see the issues - I sat in one of the cushioned chairs by the entrance windows - And I was falling asleep. One of the staff said to me - there is a massage chair in the back you can lay there and sleep if you want. At first I did not know how to take that - I thought he just did not want me sleeping in front of customers coming in etc - But I took his advice and the massage chair is located by the other exit door in the back. That area is close to the restroom as well. Be mindful you are facing Sheriff Grady Judd LOL The restroom is clean - And offered air spray / 2 types of soap for use. After waiting for diagnosis - One of the staff came to me and stated the concern. I agreed with the issue and was there from 730 and almost 12pm. I did not feel pressured with any additional sales etc and I felt that they were genuine about the issue which was weird. As I approached my car and sat in it - There was a lilac rose on my dashboard. - and the car had NO dashboard icon lights at all. God willing - its running like its a brand new car again. My car appreciated Johnnys automotive and the EXPERIENCE here is top notch,. Who gives women a rose after doing car business with them? Johnny automotive does. This is not about the rose LOL its about the EXPERIENCE dealing with JOHNNYS AUTOMOTIVE.

Honestly, this was one of the worst experiences I've had. It feels like they are more focused on…read moreavoiding responsibility than actually helping customers.I brought my car in for work, and afterward I noticed my grille was damaged. They denied causing it and claimed it was already like that, but I have proof showing the condition of my car before it was brought in. They also stated that my hood was never opened by them, but after I provided camera footage showing otherwise, the response changed to saying they "so we can't open the hood?"They refused to fix the damage and even threatened to remove me from the property for trespassing instead of trying to resolve the issue. They also refused to provide any video proof showing when they opened my hood.Thankfully, I had my own camera footage and was able to see a mechanic pushing something back into place, which raises even more questions. Their own before pictures don't show the damage being present before the work was done, and the difference between their photos and how my car looked afterward is clear.I know my car was not like this before I brought it in. I wouldn't waste my time making a complaint over something I knew was already there. All I wanted was for them to take responsibility and fix what happened. They also brought up unrelated information about body shops and clips, but that doesn't change the fact that before I went there, my hood opened normally without anything popping out. After getting my car back, it no longer does.At the end of the day, I just wanted honest service and for the issue to be handled properly. Unfortunately, that's not what happened.

I would like to say thank you to Jacob . Very helpful and resourceful , and kind . Much appreciated…read more!

Update 06/26/2026 Mercedes has informed me…read more After draining the engine, They found it to have 9 quarts of oil. The spec is 5.5. See Picture I would strongly recommend thinking twice before using this Take 5 location. I brought my Mercedes-Benz in for a routine oil change, and immediately afterward my vehicle began experiencing serious issues. Based on everything I have experienced so far, it appears my engine may not have been properly drained during the oil change, while my transmission was drained instead. Mercedes-Benz informed me that my engine was significantly overfilled with oil and that the transmission had no fluid. These findings are currently part of the ongoing diagnosis and claims process. The surveillance video shows the technicians repeatedly attempting to remove oil from my engine before I left the location. I also spoke with the Assistant Manager, who confirmed that approximately 2-3 quarts of oil were removed while they were trying to troubleshoot the issue. My vehicle only holds about 5 quarts of oil, so the numbers simply do not add up. If that amount was removed from a properly filled engine, the oil level should have been significantly low--not still reading full. This raises serious questions about what occurred during the service. The claims process has been just as frustrating as the service itself. On June 22, I personally went to the Take 5 location after learning from Mercedes-Benz about the condition of my vehicle. While I was there, the dealership emailed the repair estimate directly to the location, ensuring they had the information needed to begin reviewing my claim. Despite that, several days passed before any action appeared to be taken, and I was then told the review would take an additional 3-5 business days. Meanwhile, my vehicle has been sitting at Mercedes-Benz since June 20 awaiting authorization to begin repairs. The dealership has provided me with a loaner, but they cannot do so indefinitely. What should have been a simple oil change has turned into weeks of stress, countless phone calls, and an ongoing claims process. I have done everything requested of me and have continued to provide documentation. I hope Take 5 takes responsibility where appropriate, improves its service procedures, and handles future claims more promptly. I will update this review once the repairs are complete and the claim has been resolved. I will update as we go through the process to

$$128 for a oil change is outrageous when you have workers that are coming out of cars that smell…read morelike marijuana to work on customers cars!!!!Happy I didn't get my oil change done here. As I drove off, a worker was coming out of his car and you could smell a strong odor.

I was the first customer of the day at Strickland Brothers, and the experience couldn't have been…read moreeasier. The team was friendly, professional, and had me in and out in about 10 minutes without ever leaving my car. They even topped off my fluids and did a full service inspection at no extra hassle, which I really appreciated. Everything was explained clearly, and there was zero pressure to buy anything extra. Quick, convenient, and honest service -- I'll definitely be back for my next oil change!

They are super fast and check everything. You don't even have to get out of your car. The service…read moreis top notch. The cost is a bit high but look for a coupon.

One of the best shops you can take your vehicle to, felt very well taken care of and the employees…read morevalue their customers first, Elijah was the most sincere and caring to me and other customers and makes sure you're taken care of and leave there better than before you first came!

UPDATE. I brought my truck in to be worked on to get an alignment. First, they kept it overnight…read morewhen they weren't supposed to, but I had Grace. When I went to pick it up at 5:15 after they closed, they were supposed to leave the key in it yet they never did that and cost me over 30 minutes in extra travel time. Third, I personally witnessed the new front end going in my truck before I brought it to them and the components were marked and nothing was touched as far as I'm concerned on my truck. The proof is I brought it to another place 2 days later and they said this truck is all out of whack. I have proof in the pictures attached as they seemingly manipulated the machine to make it look correct. The first picture is the printout they gave me to show all green the second picture is from the new place I brought it to on the top it shows how bad it was and on the bottom you can see it fixed. Revelation 21:8. Buyer beware!

Excellent service! Everyone understood my needs and how to meet them as simply and quickly as…read morepossible. Thanks!

Great place very thorough and attentive. I will definitely take my vehicles there for future serviceread more

I just moved here from out of state and it was time for an oil change. They were quick, efficient…read moreand gave me an honest review. I bought a couple of my own part replacement recommendations and they even installed those at no extra charge when I took it back to have an additional recommended service.