My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!

Had an issue w my car; thought it was my alternator but it was something else that Scott found the…read moreissue and fixed it for me. Incredibly thankful for him and everyone at the shop. Most places will do anything they can to add onto your bill including changing things that didn't need to be done but this is a great honest shop.

This place is great. Better prices. Good work good employees and get fluids topped off Everytime…read more Wouldn't go anywhere else.

This place deserves 0 stars and I highly recommend nobody using them for any service to your car…read moreunless you want the issue to worsen. For one, they don't know how to tighten bolts on oil pans and will leave your undercarriage covered in oil. Secondly, they'll lie right to your face and tell you some nonsense lie that has nothing to do with the issue because they can't own up to their mistakes. Went to get the bolt tightened on the oil pan that they left loose and they still didn't tighten it all the way. On top of that, they didn't top off our oil and put a filter in that we didn't need only to jam it into position causing more issues. Horrible service, I don't see how theyre up and running honestly.

Richard and his crew just did a rack and pinion on my 2002 Toyota Highlander and it drives like…read morenew. These guys have kept my vehicle going and now has over 360,000 miles, all but 24,000 are mine. Stop wasting your time and money and get your vehicles to them. You wont regret it.

I have been going to Elkins Repair for 21 years! Ever since I got my first vehicle. Fair and…read morehonest people. GO TO ELKINS!

EXPERIENCE. This is…read morewhat this auto mechanic place is truly about. Dealerships , Car Mechanics are known to be scammers especially when you are a woman having your car checked out. I read reviews re: this place and based on the reviews locals referred people here for auto work . They mentioned alot on the customer service and that their pricing is similar to dealerships. I was on my way to the car share meet up spot this particular morning and my car started to give up - I had this check engine light icon on for a while but the honda dealership (WINTER HAVEN) checked it out sometime last year and it was temporarily off from the dash board but after paying $1k for them to "diagnose" the issue - the light went back on and I gave up. A few months ago my car started jerking at times when I accelerated. But this time the morning of when I was heading out - the car just gave up accelerating. Thank god I was still able to bring my car back to my driveway at 5 MPH. Called AAA and towed my car to Johnnys which they open at 730am. Upon arrival - I seen this location before passing through haines city - But never thought my experience here was 5 stars. When the tow driver was releasing my car - One of the staff asked me - We can give you an UBER to drop you home and pick you up when the car is ready. DEALERSHIPS NEVER OFFER FREE UBER TO THEIR CUSTOMERS not from my dealership! This UBER was out of JOHNNYS automotive EXPENSE! The place looks like a half barber shop and Fords Garage and Cracker Barrel feel. They had rocking chairs seating in the front along with tables, mini golf to play with for downtime while waiting for you car to be fixed etc. They were open slightly before 730 and was welcomed by 2 employees - The inside of this place was clean - smelled good - Very americana - they seem to be a big fan of the sheriff of polk county since you see a poster of him on the door in front of the massage chair area LOL - So u can tell they support locals from businesses/organizations and of course customers. They offer a massage chair which I used and abused LOL There times I caught myself snoring. They offer a section where you can charge your phone, Also a section where they offer array of drinks in a chiller (water and soda cans) - Fresh coffee (NON KEURIG) - Cookies, Pastries, Chips, Beef jerky amongst the snack options that were displayed. A roll of paper towel stand for any messes while snacking. The small details of this place was pretty awesome from the entrance door handle to the decor inside. So while they took in my car to see the issues - I sat in one of the cushioned chairs by the entrance windows - And I was falling asleep. One of the staff said to me - there is a massage chair in the back you can lay there and sleep if you want. At first I did not know how to take that - I thought he just did not want me sleeping in front of customers coming in etc - But I took his advice and the massage chair is located by the other exit door in the back. That area is close to the restroom as well. Be mindful you are facing Sheriff Grady Judd LOL The restroom is clean - And offered air spray / 2 types of soap for use. After waiting for diagnosis - One of the staff came to me and stated the concern. I agreed with the issue and was there from 730 and almost 12pm. I did not feel pressured with any additional sales etc and I felt that they were genuine about the issue which was weird. As I approached my car and sat in it - There was a lilac rose on my dashboard. - and the car had NO dashboard icon lights at all. God willing - its running like its a brand new car again. My car appreciated Johnnys automotive and the EXPERIENCE here is top notch,. Who gives women a rose after doing car business with them? Johnny automotive does. This is not about the rose LOL its about the EXPERIENCE dealing with JOHNNYS AUTOMOTIVE.

Very professional, very knowledgeable and great customer service…read more They kept me up to date with what was going on. They have a VERY nice waiting area with rocking chairs outside under shade, or seating inside with a huge tv and drinks.

Tried to use the carwash and all it did was take my money. No matter what position I turned the…read moreknob to all I got was a weak spray of something that did nothing. And the few minutes that I tried cost me $5. So most definitely not worth it. Car is still dirty and I'm out five bucks.

Stay far away. I…read moretook my car to Grease Monkey in Dundee last Saturday for a routine oil change. While starting the work, the crew told me my radiator had a major defect and needed replacement (this was visually obvious). I agreed, and four hours later picked up my car at the quoted price. On the drive home, I noticed my horn didn't work. At home, I discovered all the panel clips in the engine bay were destroyed, and my horns were hanging by their wires -- completely unbolted. I reattached them myself. The next morning, I found a large puddle of coolant in my garage. A quick inspection revealed a coolant hose near the top of the radiator was only half reconnected and missing its clamp -- the source of the leak. Given the horn and clip issues, I decided not to return to Grease Monkey and risk more mistakes. I called and left a message explaining the problems. On Monday morning, the manager asked me to bring the car back in. I explained I no longer trusted them with my vehicle. He said he'd speak to the owner about a partial labor refund and call back. Instead, I had the car towed to my regular mechanic. They immediately diagnosed even more issues: the bottom radiator hose was installed incorrectly and "cinched," preventing coolant from entering the radiator at all. They performed a complete coolant flush and fixed the hose connections. I followed up in person with Grease Monkey. The manager again asked why I didn't let them "fix it" and offered excuses, including blaming a "vacuum" for the hose issue. He assured me he was going "above and beyond" and offered me a $25 coupon -- despite the fact that their mistakes could have caused serious overheating damage. He also claimed this "has never happened before," though I know of at least one similar incident with a neighbor whose belt replacement failed the very next day, leaving her stranded. I've been a loyal Grease Monkey Dundee Oil Change customer for over two years. Prices were fair, service was fast, and I had no complaints -- until now. This experience showed a severe decline in workmanship and attention to detail. Cars in the shop now seem few and far between, which sadly matches the quality I've seen. Bottom line: I will not return, and I strongly advise others to avoid this shop. My trust in them is gone, and I am still waiting for any real follow-up or reimbursement for the costs I incurred fixing their mistakes.

I had the shop inspect my Buick Encore GX, they found the engine and transmission mounts were bad…read moreand needed replacing. I had contacted all the Buick dealerships in Polk county for a repair estimate. I called back to johnny's and they beat the price at the deanships price by over $300. They also did not charge for the inspection and gave me a free loaner car to use for a couple of hours. $ weeks later my mom's Honda Civic was making a noise when the A/C compressor kicked in. The serpentine belt had to be replaced. I shopped all over Polk county and they had the lowest price, could take the vehicle immediately and had it back to me in 3 hours. VERY HONEST, NO INSPECTION FEE, AND GREAT CUSTOMER SERVICE.

My wife's 2018 Kona (Codenamed Eeyore) had the right brake light assembly malfunction. I replaced…read morethe bulb but it still didn't work. I didn't have time this morning to delve further into it, and the thought of her driving without her lights working correctly was not an option. I found Johnny's and sent her there. I called Richard and explained why she was coming in and if they could get her in this morning? "Bring it in and we'll take care of the issues." was his reply. She arrived, they checked her in and found a problem with the wiring harness and the bulb I installed was incorrect. So much for me being a shade-tree mechanic. One they worked it out; they gave her the keys and wished her a nice day. No charge. I manage a diesel repair shop and know full-well how this business works. You want lifetime customers; this is the way. If you don't make this your go-to repair facility, you're flushing your money down the drain. Our expressed appreciation to all of the folks at Johnny's. Scott and Shanna Bruneau.

Everything went great. My car was fixed within 2 days. I was informed throughout the entire process…read moreand the cost was fair! Can't beat it!

Excellent service. I was about to take a very long road trip when I noticed some strange noises…read morefrom my front end. Called Adkins and they got me in and out quickly. Very good service and great value. Highly recommend Adkins Automotive.