I'm such a fan. After not being completely pleased with my puppy's first grooming, I took a…read moreco-worker's recommendation and even if you have to book several weeks in advance, this place is completely worth it. Other reviewer Kaitlynn has it right: you go in and you see the grooming tables, and the place is still clean and functional. The high half wall was a little surprising at first, but I quickly came to appreciate it once I realized that there were a few dogs trotting around and playing before and after their groomings. In fact, my little corgi immediately found a tennis ball and started scurring around as soon as he went through, and for me, that's a very good sign that he's relaxed enough to play. Their tagline of "every groom starting with a belly rub" is a great representation of their incredibly friendly and playful staff. It's not just a fun time, though. When I came to pick up my dog (and I completely respect their asking you to come back after they call you -- imagine your pup jumping from clippers once it sees you), he looked amazing. Great paw trim and they even managed to do his nails without him *completely freaking out.* I appreciate that they wrote down my requests as I dropped him off. I'm going to be a regular customer, and tell everyone I know who's looking for a groomer.

I tried it several times hoping that we could work together if I was patient with them doing things…read moreI specifically asked them not to do like shave off my dogs eyelashes. I was waiting for them to take my dog and they were arguing about who had to take the next doodle type dog. They were not friendly didn't trim my little dog at all like the pictures I sent and they were expensive. After several tries I gave up especially after I heard them not wanting to do certain dogs. so unprofessional to do it with me standing there.

Very friendly place. Our puppy is comfortable there. They groom her just the way I like. If she's…read morehappy, I'm happy.

We've brought our dog here several times and have always been happy with the grooming and/or…read morecleaning. They know what they are doing and are good at it. Would recommend!

I'd like to share an experience that I had today with Dog Space. I'm going to tell you the facts…read moreand details, in addition to how it made me feel. On 10/22/2019 I scheduled an online grooming appointment with Dog Space with the owner Mieko for Nov 1st at 8:30 am. I called this morning to talk with Mieko about changing something that had been done last time she groomed my Giant Schnauzer. I have gone to Mieko a few times before and I have always been happy and I have kept a great rapport with her. Last time I asked her to please not trim or cut his eyelashes. They did end up getting cut very short. I was not angry with Mieko I just figured that next time I'd call a day or two before and just talk with her and ask it we could not cut them this time. When I spoke with her this morning I was very courteous over the phone with her and tried to explain exactly what I wanted, which was to just not cut his eyelashes. To my surprise when I tried to communicate this with her said told me and I quote "I can't make you happy". "I can't be your groomer anymore". "I do exactly what you say, not good enough for you". I told her no its okay I just didn't want his eyelashes cut. She then hung up the phone on me. I gave it a few minutes and called back. I tried to plead with. Asking her why she was doing this, letting her know I was not mad and I was sorry. I tried to explain that I photos scheduled for Saturday morning, and that I really needed him to get groomed. She said she was sorry, but she can not help me. I honestly can not believe that she did this to me. I completely understand the right of refusal, however, under different circumstances. I never thought this would happen due to me for just trying to communicate something about my dogs haircut. I'm at a loss, and feel so very sad. I did really enjoy taking my Oliver to Dog Space. After Mieko doing this to me, even an apology wouldn't fix this.

I highly recommend Dog Space. I found this place on google looking for a walk-in nail trim. She was…read moreabsolutely wonderful with my little guy. I brought him back the next day for a groom. He's never looked better! The price here was well under competitors in this area.

Started coming here when I had my Heidi who has passed on now. When I got Gurgi Goop I knew I…read morewanted to bring him here too. I love how he never doesn't wanna come in the front door, that's a wonderful sign. They're one of the most cost friendly I've found and they even let all their customers know near the end of last year there would be a price increase next year. I think it went up from 57 to 64. Not even $10!! They know exactly who he is when he comes in, they take the best pictures when they're done. The one I got around Easter my coworkers thought were professional pictures! Saw my Lock Screen and asked when I had professional pictures done. He always looks so good when he's done and I love that they recommended we start a 2 month schedule. I book ahead before we leave and look forward to coming back.

Went in for a face trim walk in, took about 5 minutes for $15. Everyone was so nice and my puppy…read morelooks great!! Will be going back!!

I received notification as a text advertising a $5.00 nail clip, so I went to the store with my…read moresmall dog. When I got to the back of the store where the grooming station is, there were no dogs being groomed, and the two groomers were sitting, laughing, and one was eating. I said I was there to get my dog's nails clips (I was carrying my pup), and the one eating said, "You'll have to make and appointment and come back later because we're busy." I replied, "It would take you five minutes and no one's here." They both shook their heads no. Seriously--no dogs there--there were two of them--and they didn't have time for a five minute nail trim on a tiny dog? I shop here all the time, but I'm rethinking my loyalty now. I can do walk-ins at Paws Up and receive friendly service EVERY TIME. Yes, it might cost a little more, but the customer service makes it worth it. Sorry Pet Supplies Plus, but you get a Pet Supplies MINUS for a grade.

Great selection, prices, helpful staff and good discounts!! They also have special events for…read moreprizes.

Very disappointed with the service. We recently moved to…read morethe area and needed a professional groomer for our 5 year old American Lab. He has skin allergies and must be groomed twice a month. I asked many questions before our visit and specifically asked for Ellen to do the grooming and was assured she would. I discovered that he was groomed by someone else. He is well trained and easy to groom. He came home with very poorly trimmed nails, rough and close to dangerously short. I checked his ears and only one ear was cleaned out, the other was full of debris. His coat seemed as if it hadn't been cleaned and rinsed thoroughly. I was hoping to write a positive review, but from my experience I can't recommend this establishment. Constance M.

I haven't had a pet for many years but now I have two very loving puppies…read more I never took any of my past dogs to a groomer but decided to treat these girls to the luxury of being groomed. Ellen got them in very quickly and was able to have her daughter take care of both of them. They looked so great when they were given back to us and smelled wonderful too. I was happy they noticed and ear problem and got them immediately to the vet to get medicine. The are still looking and now feeling the love and I'm making a new appointment. I highly recommend these groomers they are really nice and take great care of all their animal friends.

No lifting that heavy dog!!! . Your dog walks up a ramp to enter the tub. I take extra towels in…read morethe car for the ride home.

The person working was very nice. However the entire place smells like mold, it was not clean at…read moreall. Large chunks of dog hair all over, like they don't clean between customers. My husband who grew up on a farm was grossed out and that is saying something. Have been in before and it wasn't this bad.

They did a GREAT job with my 4 pomeranians. They took great care of them. They all had a beautiful…read morecut. Got their nails clipped and other care done. They were friendly and professional. The place is cute and personalized. The prices were very reasonable. I'll definitely be bringing all my dogs back.

K-9 trims my dogs nails. I can't do it myself so I count on them to do it, and a fantastic job they…read moredo!

Love this place for grooming! Andy always looks so nice! Employees are all super nice and Andy even…read morelikes it, he almost tears the door down getting in! Have never used boarding service but probably will soon!

This was my first time boarding my pup and it was for almost a week. Overall super happy with his…read morestay!! They have a great selection of treats and CBD oil up front and he seemed to have had a blast. My only concern was that I called and left a message 3 times over 2.5 days asking how he was doing and if I could pick up a day early with no call back. Next time I'd like to be followed up with but I'll still be back!

I called this facility to tell them that I had adopted a scared/aggressive dog from the shelter. I…read moreexplained everything to them that my dog was extremely kind to me, but so scared of other people. I asked if their classes would help me. The trainer assured me that they have had many dogs like my shelter dog! I have had another dog before and was only used to training a puppy, not a dog that needed special help (such as a rescue dog). We went to a class and they told me I needed a prong collar. They said that is the only way to fix my dog. Sharp tugs to get him in line was what he needed.....a firm hand...etc. In order to teach him to lay down you put your foot on the leash by their collar so they cannot get up! Happily my dog was kicked out of class after the second class! They said they were to worried to have him there! I was so embarrassed! I had explained his situation to them before we even showed up! They even requested i return their "caution dog bandana". What!!?? I then called TAPS, where I rescued him, to recommend a trainer to me. They gave me the name of the person they work with. This person was a godsend to me and my dog. The trainer had so much education in dealing with scared dogs. The trainer taught us how to use positive reinforcement and highly motivating treats to get the proper behavior. I cannot believe how far my dog has come! I often am bothered by the "choke collar" and methods that Heartland taught. I hope everyone reads this and finds a more positive approach.I'm so proud of my pooch! My dog is my world. If you feel the same please do not go to this facility!

I have taken four dogs to this facility for a total of 13 classes. In response to some other…read morereviews, I have never seen anyone REQUIRE the use of a training ("choker") collar or prong collar. Occasionally they have been highly recommended, as they can be a very useful tool if used effectively. I have, however seen some dogs do amazing on prong collars and if used appropriately, (which is taught), they are an amazing tool to teach your dog to walk calmly on a leash. A couple of easy, gentle corrections can have your dog learning very quickly. For those that I have seen insist on using a buckle collar during the learning portion of training, their dogs have continued to pull on the leash and drag their handlers until the very last class. Exactly what they're trying to avoid by taking the class to begin with. All my experiences have been positive. I had the "military man" instructor at one point, and I never saw him choke a dog. Our training collar broke on my giant breed as well on a very light correction. Come to find out, it was a bad batch of collars they had ordered. I have seen some of the worst dogs come out amazing in the end with confident handlers who are not afraid to make a correction when needed, and realize that corrections ARE needed at times. The instructors have always been friendly to the customers and the dogs but will not hesitate at times to be truthful if it's needed. I've no problems returning to Heartland as I've always left happy and with a well trained dog.