Been taking my now 11 week old pitbull puppy here for the past few weeks. I've not had any bad…read moreexperiences with staff or anything. My pup has actually gotten tired out, and has improved his behavior drastically. He still shows puppy behavior(biting, chewing) as usual, but it has toned down a lot since we first got him at home. They do post photos of dogs playing outside on Facebook, so communication with what's going on there is good. They even take it above and beyond by giving me tips about potty training and other things related to fixing behaviors if I need to ask.

Love this place for grooming! Andy always looks so nice! Employees are all super nice and Andy even…read morelikes it, he almost tears the door down getting in! Have never used boarding service but probably will soon!

I switch from another local boarding last year and cant say enough about Deenie and her staff! Both…read moremy dogs love the place, they come home well played and in great moods. One of my dogs is super high energy and Deenies is the best thing for her, she actually comes home, eats dinner and falls asleep! Deenie and her staff always let me know how my dogs interact with the staff and other dogs. They seem to figure out their qwerks pretty fast. I dealt with another pet care with both my dogs, lets just say the title #1 in the name is not fitting at all and Deenies should change their name to Deenies #1 Bed and biscuit!

My brother and wife had a horrible experience there with their dog! Their dog panicked and escaped…read morein extreme winter cold. He was missing for several days and they didn't help look for the dog at all. They said they would pay vet bills and then refused to pay.

This is my 86 year old dog before and after photos he ended up at the Vet on medication my mother…read moreis devastated. This was couple of months ago. Why is he bleeding out his back side ? The owner is Rude with an attitude she does not care about your dog! My mother is still devastated I want everyone to BE AWARE!

Great place. Whether we board our dog or she does doggy daycare that treat her great. She is always…read morehappy to go! We can usually getting her in for boarding even if it's last minute!

Unfortunately, this place really let me down. I left my dogs here feeling very positive about the…read moreplace, even if it was in a very odd location. My dogs seem fine and were probably well cared for. When I picked them up, however, the owner greeted me with "I need to have a talk with you" in a confrontational and, quite frankly, rude tone of voice. She accused me of not telling her enough about my dogs. Actually, at first she accused me of one of my dogs not being potty-trained (which he is), but then it was that I didn't tell her that one of my dogs can occasionally chew things. He chewed up a yoga mat they usually board at other places with that he'd never chewed before, and this made them angry because he got diarrhea. UPDATE: He got diarrhea because he picked up whip worm from their facility. He was all clear when I had him at the vet two weeks prior. I don't know why she seemed so upset about it (she never said why), but the worst part was, several minutes into being negatively lectured by the owner, I spoke up finally getting rude back at her and said "I'm sorry I didn't tell you every little thing about my dog. You were very busy in the lobby when I dropped off, and I had to leave. I just want to pay and get out of here." Her daughter yells at me "Don't you talk to my mom that way!" In a manner that suggested she was going to start a fist fight with me. They've been in business long enough to know what can happen when pets board and what they need to know about people's pets. They should have a survey with simple questions addressing their areas of concern. Simple solution! Otherwise, how could I possibly know what to focus on when you ask me "Is there anything I need to know about your dogs?" In short, they were highly unprofessional and not good with people. They are extremely cheap compared to other places (about half the price). I really wanted to like the place, but left feeling very upset.

Sorry to see so many one-star reviews. OK, the place isn't pretty and the staff are sometimes…read morefrank. I'd much rather someone be straight with me and good with pets, which is exactly what they are. I've taken my dog here twice (once for 10 days, once for 5) and I couldn't be happier, nor could my dog. I've spent a total of 10 minutes in there and my dog has spent (quick math) 21,600. Who is more important in that context? I'm very happy with their care for my dog, their honesty in dealing with me and her minor issues, and her health and happiness each time. And especially given their prices, I really can't imagine going anywhere else. For anyone on the fence I recommend giving them a shot, checking your ego at the door, and seeing what you get in return. I got quality animal care from true animal lovers, people really good with dogs, for a great price.

My dogs have never looked better!! I was a little hesitant to try and new grooming place but Mieko…read morewas fantastic! She truly listened to what we wanted and she did not disappoint. My dogs loved it there and they made me feel great! We will be back for sure! Please give them a shot, you will not be disappointed!

That Dapper Pet is the most unprofessional business. I have given them more than ample chances to…read moreshow me they are professional and still, they continue to validate their rudeness, unprofessional style of conducting business. Every time I have dropped my maltese off, I have had to wait in the deserted lobby for more than 10 minutes. When asking for assistance, "Hello, Good morning" no one comes. One occasion, the backroom was full of "f-bombs" and I still continued to wait. There are many groomers in Bloomington that could provide great service with a professionalism. Just think, if this is how they treat humans, what do you think they are doing to your dog!

We took our dog to The Paw Zone in July and it is #1 in our book. He doesn't like to be away from…read morehome but they were wonderful with him. We got pictures of him every night playing and I could tell he was loving all the attention by the smile on his face. The building is spotless and each dog has an individual room with a bed, not a cage. I know it is a little out of the way for most people bc it is in Fairbury but trust me it is well worth the drive. Everyone is so nice. Love The Paw Zone and will not take my dog anywhere else!!

I have been going here for years. I definitely recommend Paws Zone for boarding, baths, grooming,…read moreand daycare. The facility is great - indoor and out door areas for the dogs. The dog's sleeping areas are great. The owner has high standards including making sure all dogs are vaccinated. The only problem I have had is getting my dogs in for grooming. I solved it by making the appointment before I leave. We drive half an hour to get to Paws Zone. Try it!

Love all the photos and videos they post online of our dog having fun with all her friends! Clearly…read moreso much hard work goes into all their events like Peanut Butter Day, Puppy Bowl, and the birthday "paw"-ties.

I have taken my dog to ruff Dayz since it opened and loved it..he got great tlc and grooming…read more Took him to get groomed and did t know ownership had changed..my golden doodle was unrecognizable when I picked him up. The groomer shaved him down to his skin. I would not recommend this groomer to anyone. Stay away

Always friendly whenever I've brought in my pups! Greatly appreciate the convenience of their…read morewebsite.

We have never boarded our dogs before, but I had to do it this time on our visit to Clinton. This…read moreresort is awesome and the service was great at a good price. All the day campers we saw when picking our boarded dogs loved being there and could wait for their owners to leave them. Highly recommended.

our pup feels safe and cared for at Country Paws. The staff is friendly and courteous. The facility…read moreis very clean. I would highly recommend Country Paws for your boarding needs.

Mary Ann is the greatest groomer ever! We have tried a couple of different groomers in Champaign…read morefor our MaltiPoo mix. No matter what, we always left unsatisfied, and he always looked like they hadn't done much of anything! So happy we found her, and we did not hesitate to schedule our next appointment. My puppy finally looks like he did when we first brought him home. She's sweet and caring too - I'm so happy we found her business!

I called this facility to tell them that I had adopted a scared/aggressive dog from the shelter. I…read moreexplained everything to them that my dog was extremely kind to me, but so scared of other people. I asked if their classes would help me. The trainer assured me that they have had many dogs like my shelter dog! I have had another dog before and was only used to training a puppy, not a dog that needed special help (such as a rescue dog). We went to a class and they told me I needed a prong collar. They said that is the only way to fix my dog. Sharp tugs to get him in line was what he needed.....a firm hand...etc. In order to teach him to lay down you put your foot on the leash by their collar so they cannot get up! Happily my dog was kicked out of class after the second class! They said they were to worried to have him there! I was so embarrassed! I had explained his situation to them before we even showed up! They even requested i return their "caution dog bandana". What!!?? I then called TAPS, where I rescued him, to recommend a trainer to me. They gave me the name of the person they work with. This person was a godsend to me and my dog. The trainer had so much education in dealing with scared dogs. The trainer taught us how to use positive reinforcement and highly motivating treats to get the proper behavior. I cannot believe how far my dog has come! I often am bothered by the "choke collar" and methods that Heartland taught. I hope everyone reads this and finds a more positive approach.I'm so proud of my pooch! My dog is my world. If you feel the same please do not go to this facility!

I have taken four dogs to this facility for a total of 13 classes. In response to some other…read morereviews, I have never seen anyone REQUIRE the use of a training ("choker") collar or prong collar. Occasionally they have been highly recommended, as they can be a very useful tool if used effectively. I have, however seen some dogs do amazing on prong collars and if used appropriately, (which is taught), they are an amazing tool to teach your dog to walk calmly on a leash. A couple of easy, gentle corrections can have your dog learning very quickly. For those that I have seen insist on using a buckle collar during the learning portion of training, their dogs have continued to pull on the leash and drag their handlers until the very last class. Exactly what they're trying to avoid by taking the class to begin with. All my experiences have been positive. I had the "military man" instructor at one point, and I never saw him choke a dog. Our training collar broke on my giant breed as well on a very light correction. Come to find out, it was a bad batch of collars they had ordered. I have seen some of the worst dogs come out amazing in the end with confident handlers who are not afraid to make a correction when needed, and realize that corrections ARE needed at times. The instructors have always been friendly to the customers and the dogs but will not hesitate at times to be truthful if it's needed. I've no problems returning to Heartland as I've always left happy and with a well trained dog.