New Line Construction did a great job finishing my basement. Communication was excellent as was the…read morequality of the work. I highly recommend them.

Carlos and his team just completed the 12th and 13th project for us. Refinishing our basement and…read morere-doing our patio. Both completed with the usual outstanding work that comes naturally with Carlos. The basement included remodeling of a bathroom, completely new built in bookshelves, a new coffee bar, and picture framing through-out the area. Outstanding craftsmanship, detailed finishing, and high quality materials. The patio work removed a deteriorating structure, laying 20 yards of foundation concrete and remove.install pavers and fire pit. Beautiful outdoor entertainment area - the neighbors rave about it! I can't say enough about Carlos and his team of professionals - no one else will touch our home to do remodeling work. Top quality work and a fair price. In my mind he is the best...period.

A small business with poor customer service. Our impression was that they were over-extended, but…read morewe realized this was not the problem. The job site staff were great. The design was excellent. At times, it felt like a struggle to get answers about the process and schedules. Then problems arise: a new staff person without skilled professional experience was sent to work on the painting. He left damage and a mess for other regular staff to repair the next day. This was only resolved when we demanded that no further work be done until the damage was corrected. The owner was planned to send the same employee back with someone else the next day. He stated they "would assess after." He stopped into the house the day it happened, and saw part of the mess, but left the employee there alone. We had to push for something when it should have been obvious to the owner what the right thing was to do upon damage (for example: sloppily painting over areas that needed patching/sanding, not using drop cloths and getting paint on the new floor, door frames/accessories and surfaces, painting adjustable melamine shelving so they stuck to the walls and supports, and using the wrong paint type on surfaces). We lost two days of work from that. The shelves had to be replaced. We always received excuses and contradictory explanations, for any issue or inquiry, to what really occurred or was stated. Furthermore, communication problems persisted. Staff didn't keep each other informed about specifics to the job. Office staff actually made excuses or statements that indicated what was on paper didn't matter. Several inquires were ignored. The owner had excuses for everything. When a customer is paying on time, and honoring a contract, they better care, and know about the job specifics. That is what they are being paid to do. We honored the contract fully and engaged with the owner because we liked the work until then. We were at the junction where small finishes and the final payment were due. A staff member flushed blue contractor paper towels down the toilet. We found out when our system backed up on a Saturday a few days afterward, and sewage flowed out of the lower level, into the garage and down the driveway. We couldn't use our plumbing and had to have an emergency plumber come out. He showed photos of the blue paper towels from the scope camera that were in the pipes out front of the house. They blocked the drainage and back-flowed into the toilet downstairs anytime plumbing was used anywhere in the house. This bill was $868.00. It took the weekend to clean up. We presented the bill and photos to the owner. He agreed to pay for it. Then the final construction statement increased and the accounting for this was murky. There was an over $800 increase on the labor side without explanation. Only the materials were itemized, and a some final items increased without clear itemization. After running numbers for both labor and materials from the estimate, compared to the final total, 75% was labor and not itemized. When we demanded this to be itemized, the owner refused. When questioned about why a door was priced at almost double and incorrectly identified as a double panel when it was a single, the owner referred to labor for the door-after stating labor is not itemized. He offered no justification for any unexplained labor increase. Stopping short at calling the lack of transparency suspect is being generous. Being over-extended or disorganized doesn't defend charges that don't add up on the final tally. My spouse is a PhD in math. Numbers don't lie. We were prepared to retain an attorney when the owner refused to clarify and itemize expenses and refused to provide receipts and itemization for those increases. He offered a 5% discount on the final project total, plus reimbursement for the plumbing fiasco. We accepted and paid the final amount. We were sick of dealing with them. The owner always had his own version of what occurred. This isn't about COVID issues. It's about an owner not taking accountability. UPDATE as of 2/2021: No permits were ever filed for any part of this job, like the owner was supposed to do, until we found out in January 2021. The job finished in November 2020. The owner actually replied that he thought we wanted the job done without permits. Note this is a licensed contractor who "completed" a professional job without permits. Worse, he actually tried to shake us down for $500 more to file the permit applications. His justification was that permits were never a line item in the contract. If the reader has fully read this review, it was noted that he could not and flat-out refused to provide documentation for questionable increases, and for the labor that was 75% of the bill. My spouse reminded him of this, and he filed the permits after we also informed him that we spoke directly with the permit office. STEER CLEAR OF THIS COMPANY. The owner is dishonest.

With 4 kids and a busy lifestyle, we were way overdue for our main bathroom to get a facelift…read more Craig was friendly and patient, offered some excellent suggestions and we couldn't be happier with the results! Not the cheapest guys in town, they helped work with our budget and made sure we emphasized quality over style and are so glad that we did. We plan to be in this home for many more years and feel confident that the new bathroom will be able to stand the test of time. We can hardly wait for the next project!

We recently had the pleasure of working with the Traylor team for a major renovation of our home,…read moreand I am happy with the results. From start to finish, the entire process was professional and as smooth as it could be for a multi room home renovation. The initial consultation process was especially helpful because they work with a great design team where you can really see how the materials will look together. The duo of Renata and Andre both have great ideas from both a function and design perspective but still try to accommodate the budget. They provide visuals before committing to the project and they were flexible enough to change the layout to our liking several times - we could be pretty honest about what we wanted or not. The outcome was pretty exact to the final renderings. We were given regular updates on the progress, any unexpected issues, and how they were being addressed. Traylor was always upfront about timelines and costs, which helped avoid any unpleasant surprises later on. They document every detail in an organized way so it is never unclear. It was a big project for us so, yes of course, we had add-ons and spent more than expected but that was not their pushing but more our choices. Of note, the project was definitely completed on time but we also had a VERY flexible timeline. Still I got the impression they always push forward to stay on track. The craftsmanship was exactly what we had hoped for and we have already gotten compliments on the transformation of our home. Post-renovation, the customer service has remained excellent. When I had a minor issue with a cabinet handle and drawer, they sent their main point person and construction team again to fix it at no additional cost. Their commitment to customer satisfaction is evident, even after the job is done. I do recommend this team to anyone considering a bigger home renovation of the main attraction areas of their home. Their work does have a clean "wow" effect.

Our tiny 1950s kitchen was once the worst room in our house, and now it is easily the best. We are…read morevery happy we hired Traylor to complete the renovation for us. We removed the wall between the kitchen and the tiny dining room, and Traylor rerouted HVAC, relocated plumbing, updated electrical, and installed cabinets, counters, and new flooring. The transformation has made a huge difference in how we use our home. The quality of the work is solid, especially given the price--which is truly hard to beat. The team was professional, punctual, and respectful throughout the process. They cleaned up daily, which we really appreciated. Renata and Livia were always responsive, and Andre checked in on progress regularly. One of the most impressive parts of the project was how they matched the new kitchen floor to our existing hardwoods. They removed the old kitchen tile and weaved in new boards seamlessly with the dining room flooring--it looks like it was always one room. Several guests have commented on how great it looks. We're overall very happy with the work Traylor completed for us and will work with them again for our next project.

Full disclosure I am a Tenant in a property this company was contracted to work on…read more Let's start with zero of the employees spoke conversational English. You would ask a simple question and get looked blankly. The work area safety was a disaster. Pictures will be included. They showed up at 7:15-7:25 AM. Upon arrival they needed to get inside for what I haven't a clue. Fairfax county has a noise ordinance stating work can't start until 8AM. If your so unlucky you will deal with Carl. Carl is the most cocky character. He doesn't know code. He claims he does. He claims he inspected the area to bring it up to code but missed a massive code violation. Fairfax County missed it as well but I already knew they were useless. So if you want to hire a company and roll the dice that you pass final inspection this is your company. If you want your property taken and then a cocky response that he's in 200 homes a year this is your company. They took a tarp that wasn't theirs and probably a watch. The tarp was returned but according to Carl they don't take anything. I can't speak for the value. The job was done on time but with annoyances. The kicker is he allegedly wanted to charge trip fees. Let's see some I-9 forms for your employees then we can discuss trip fees

We had an excellent experience with Mark and his team! They were professional, prompt, and highly…read moreskilled. We will definitely be utilizing them for future projects.

Basni and William Rodas have done endless projects for us for many years, all to a level of…read moreexcellence we have never seen in our sixty (60) years of marriage. By "excellence" I mean always honest to a fault, competent, cheerful, responsive, standing behind their work, and safe. This is a fine family business we would proudly recommend to anyone, any time. John & Diane Truesdell

This will be a multi review: so far the owner was on time and even called me when I did not answer…read morethe door ( other contractor cut the power line to the door bell ). He gave his price, agreed that I would provide all resources and he would provide tools, labor and customer satisfaction. They show up On Thursday, I'll post my next review after the first day.

SVC Homes was amazing. Sandro was fast to respond to my questions. He quoted us a responsible price…read morefor a simple concrete slab and was able to start this project within a couple of days. The guys that completed the job was super nice and I feel did an amazing job. We will definitely be reaching out to SVC Homes for more projects. Thanks again.

I highly recommend Sandro Villavicencio and SVC Homes…read more You will not find a better or more honest GC in Washington. I would trust Sandro with my kids. We hired Sandro to dig out and underpin a basement (with full gut reno as a separate unit), renovate several bathrooms, and completely redo a backyard/patio. Having someone literally dig out your foundation while you live there is a harrowing experience. But SVC exceeded our expectations. Not only were SVC's prices far more affordable than the nearest bid by a huge margin, but they completed every task up to my high standards. Sandro was always flexible when we decided to make changes to the plan. And he was amazingly good at anticipating questions ahead of time and making sure that he had our input when necessary. Sandro handled all aspects of the renovation including the design, architectural drawings, permitting, sourcing materials, and building. Only the structural engineering was outsourced (to a structural engineer). My only complaint is that the project took slightly longer than estimated. Hard to fault too much, since this is the nature of the business. If you are on the fence, choose Sandro and SVC. It will be the best decision you make in your reno. I will absolutely be using Sandro again.

M&M Contracting Solutions did our bathroom remodel. Thoroughly pleased with the team and quality…read moreof the work. They showed up everyday until the project was completed and made sure everything was done to our expectations. There communication throughout the project was superb. We will use them again if needed and highly recommend M&M Contracting Solutions.

When we found ourselves in a stressful time crunch over various home repairs required following a…read morehome inspection, Lensis Builders stepped in and handled them all with swift efficiency. This saved us from having to bring in multiple vendors (Roofing, HVAC, Electrician, etc.) They made the whole process simple for us. Stacy Lensis gracefully managed our pressing questions and timing needs, keeping us informed on all fronts. Richard Lensis personally reviewed the scope of work and took the team through each repair. The team was on time, friendly, and focused. We've never been more pleased with a contracting experience, and have already booked Stacy's time to begin the process of remodeling the kitchen and master bath in our new home. We're excited to work with the consummate professionals at Lensis Builders again!

We had a wonderful experience remodeling our master bathroom Both Richard and Stacy Lensis helped…read moreus make decisions that we were very happy with . The workmen who came to our house were very friendly and cleaned up thoroughly after they left each day. Stacy Lensis was always available to help with any decision and provided several choices for us to choice from. We would highly recommend Lensis