Perfection. This pet care hotel gives your dog a better vacation than you are going to have…read more The staff is terrific and my dog came back happy, healthy, clean, and smelling a little too good. (Now I have to bathe). As a small business owner myself who deals with the public regularly, I asked them how often they are asked to bend their office hours (two 2 - hour time slots per day). They said "often" so I asked how they deal with it. They said said they just have to be firm or they'd never get their work done. This is true of my business as well. Please, folks, respect their time! To those who read the negative reviews and wonder whether this is a good place to keep your dog, it's wonderful just so long as you can show the owners the same respect you expect to be given personally. If you leave their thinking "these people are a**holes",..well, let's just say I'm glad you freed up a spot in the kennel for me. I love this place and I give it my highest recommendation.

We recently used their service when going out of town for a Holiday vacation. We dropped off our…read moredogs in the morning and did notice that Belle, our German Shepherd was hesitant to go in. This is normal behavior for her, so we didn't think anything of it. We took off to our destination and around 4:00 pm I received a phone call from Marisol, the owner. She left a voicemail saying they had a problem with Belle. I called her back and that's when she told me that Belle had escaped through a part of the fence that was not secured. She said her husband took off on foot trying to catch her but she was too far to get her. Our entire plan was ruined within minutes. We called our family to start looking for Belle. No one was able to find her. We left our hotel and made it back to our hometown around 11 at night. We didn't even stop at home and drove directly to the location in an attempt to find her. Belle was no where to be found. We were devastated and heart broken. Our dog of 7 years was gone in a blink of an eye. After a heart wrenching 24 hours, we found Belle. She had been picked up by a Good Samaritan that kept her safe at night then called the Dog pound in the morning. I was so relieved when I saw her. We lost our hotel stay, our tickets to the event we were going too and our entire vacation. All things that can be replaced. Belle is irreplaceable. Belle is back home which is all that matters. However, I wanted to write this review for others to be aware that this might happen if you leave your fur babies in their care. I still don't know how everything happened and I choose not to investigate. But at least you have been informed.

Really nice company that has cut my 3 dogs claws. It's not a easy job because the dogs are…read moresquirming and difficult. But they've done a great job.

We left our Shizu for 5 days to move my son out of his apartment in San Antonio and when we…read morereturned my Spot was a spoiled little one. It took a couple of days to get him back to reality. He really enjoyed himself and was happy to see up back. Service was very pleasant and I truly recommend this place. Thank you for taking care of our little one. Terrie and Luis Villarreal

Their board and train program and boarding is excellent . Highly recommend. Marty owner/trainer is…read moretop notch. Caring staff.

North 10th Street animal hospital is wonderful! After Rocco was nurtured, he spent some time there…read moreand after he was picked up, Rocco was fine. A little tired, but this was expected. Doctor called to check on him and this was much appreciated! Friendly and compassionate doctors and assistants.

We have been going to North 10th Street Animal Hospital for the last year and the service has been…read moreamazing. The way they handled putting my 16 year old blue heeler was unforgettable. They allowed my time with her until I was ready to proceed with the steps. They have also taken the time to deal with my 22 lbs cat that is very aggressive at vets, they were able to get a sample from his ear and the correct medicine to really help him. Always attentive and keeps close to their scheduled appointment time.

Unfortunately, I took our Poodle puppy 3 days ago and the tech did the most discussing job ever…read moredone on her. She has recieved grooming there several times and this takes the cake. $77 later not sure I will be returning.

Have taken my dog to Petsmart at least 3 times before. Descent work. Nothing horrible…read more This time work done by Daisy. Couldn't even tell he'd been brushed and bathed. We always go like a week with no shedding. This time it was immediately. Soooo disappointed. Will have to think if I ever use Petsmart again.

Amazing service from the staff at a reasonable price. Excellent customer service. Will definitely…read morebe back.

Fish are in DANGER. Fish are badly kept and under fed. Rest of the pets seem fine however, the fish…read moreare dying and I fear for the rest of the pets.

Good service First time taking my puppy here…read more And it's taking a long time for his hair to grow back so it's good

I have been coming here a few years.They do a great job. Very clean place. The staff is friendly…read moreand appear to like dogs. They cut my dogs hair so cute. I asked for a longer cut as my Yorker has sensitive skin and I didn't want razor burn. No problem. Finished it off with a bow. My dog looks and feels great.

Our fur baby had her first grooming experience and the staff was amazing! She had a little accident…read moreduring the visit and the staff took care of her. I am very impressed with their patience and the quality of her bath.

I always come here to buy toys for my fur babies and we always buy KONG toys for them because they…read morewreck stuff up lol. My bf and I decided to get them one that was a reindeer. Started freaking out because Koda(pug m) had a rubber KONG toy, but didn't know where it came from, found this and realized he chewed off the reindeer to get to the toy insideI highly recommend these toys it was just funny how everything happened.

My favorite pet sitting place, and I do not have any complaints. I receive pics of my babies, and…read morean update. I do not have to talk to anyone on the phone which is perfect for me. I text them when I arrive to drop off my pups and text when I'm ready to pick them My babies love the place, when I pick them up they're completely exhausted and ready to sleep! I have zero complaints about that I love this place, knowing that while I'm at work they're safe makes me feel so much better!

I've been taking my dog here for years until today!!! Never again!! First I wanna say that last…read moretime before today , I picked up my pug and he was panting really bad and it scared me that he was overheating. Like if he was left out in heat too long! But I gave the benefit of the doubt and please always trust your gut!! Anyhow today I picked my dog up from boarding for one night and I noticed my dogs lipstick was out. We all know it's out sometimes and it's normal but I was visibly swollen ! I waited about an hour and still the same ! I messaged them and apparently he has been like that for two hrs!! And no one thought to mention it to me. I tell her the vet said he more that likely mated w a female dog or he was forcefully separated from a female causing it to swell and no able to go back in! I messaged her and she said it's not a medical emergency! Like what! You're not a vet to be saying that!! And she acted all defensive . Like no customer service or empathy at all. I was just telling her feedback bc us owners need to know any changes in our babies! Like do you even care! I feel like they don't really watch the dogs.