I love this place! Everyone working here has the biggest heart and it shows in all they do for the…read morepets and for we the perspective fur parents. I was greeted with a big smile and a welcome. I was guided thru the entire process and even had people not only rooting for me and my new fur baby but they helped me pick a name for her. I was also able to get her spayed that day so I could pick her up the next day. I was given a gift from Chewy (a Disney dog bed) and her first meds including heartworm free. The next day I drove up to the door and one of the team brought her out in a blanket and delivered her to my car. Thank you to the entire team at the Laurie P. Andrews Center. My new fur baby and I are on to a life full of love Sincerely Laurie Laporta and Rory

I checked the dogs on their website and filled out an application for two…read more And when I went there to choose a dog I gave the name and number of the dogs I wanted along with a third name- none were available. So I choose another dog, donated $120 dollars, and brought the dog home. All my cats disappeared. I took him back the next day and once again looked at available dogs and low and behold there was the dog I asked for the day before, my first choice. So I asked to adopt him. And was denied. Then told I could foster him - then they changed their minds again and denied me the right to foster, supposedly because he has some 'food aggression disorder'. They have a jillion dogs. The place reeks of ammonium enough to sting your eyes. Dog rescue is a good work and I thank them for that but something is somehow a little off. Betty Clark

I wouldn't recommend this place to anyone anymore. This used to be my go to spot for grooming and…read moreboarding, they even knew my dog by name. But after this last experience, I'm done. They charged me an "early check in fee" for dropping my dog off at noon, and a "late check out fee" for picking him up at 5pm! Then, because I didn't buy a bath (I had literally bathed him right before dropping him off), they charged me another full night. The front desk woman actually said "if you don't purchase a bath, we charge another nights fee" How is that anything but predatory business practices!? But the part that made me completely lose the trust I had, was that they forgot to feed my dog for an entire day! They tried to claim he was "picking at his food," but the moment he got home, within a few minutes he ate his entire meal with zero hesitation. This place went from reliable to downright unacceptable. I refuse to support a business that nickel and dimes customers while neglecting the basic care of the pets they're paid to look after!

Was not informed up front that the establishment charges a "junk fee" for the use of a U.S.debit…read morecard. Make sure to ask before paying. There's a very small sign on the wall, difficult to read. I am old man, had recent surgery and had to go to nearby Walmart to buy something in order to get cash! I just don't like to give my money away for nothing.

Amazing service from the staff at a reasonable price. Excellent customer service. Will definitely…read morebe back.

Fish are in DANGER. Fish are badly kept and under fed. Rest of the pets seem fine however, the fish…read moreare dying and I fear for the rest of the pets.

They are very kind and very caring people. The facilities were clean and organized…read more They handled my pet lovingly. I have never been so impressed with a vet before.

They were very compassionate explaining our care options. Excellent place for veterinary services.read more

Unfortunately, I took our Poodle puppy 3 days ago and the tech did the most discussing job ever…read moredone on her. She has recieved grooming there several times and this takes the cake. $77 later not sure I will be returning.

Have taken my dog to Petsmart at least 3 times before. Descent work. Nothing horrible…read more This time work done by Daisy. Couldn't even tell he'd been brushed and bathed. We always go like a week with no shedding. This time it was immediately. Soooo disappointed. Will have to think if I ever use Petsmart again.

North 10th Street animal hospital is wonderful! After Rocco was nurtured, he spent some time there…read moreand after he was picked up, Rocco was fine. A little tired, but this was expected. Doctor called to check on him and this was much appreciated! Friendly and compassionate doctors and assistants.

Every time I call they want to send me to another place and say they have no availability…read more A real shame since I live sooo close

Perfection. This pet care hotel gives your dog a better vacation than you are going to have…read more The staff is terrific and my dog came back happy, healthy, clean, and smelling a little too good. (Now I have to bathe). As a small business owner myself who deals with the public regularly, I asked them how often they are asked to bend their office hours (two 2 - hour time slots per day). They said "often" so I asked how they deal with it. They said said they just have to be firm or they'd never get their work done. This is true of my business as well. Please, folks, respect their time! To those who read the negative reviews and wonder whether this is a good place to keep your dog, it's wonderful just so long as you can show the owners the same respect you expect to be given personally. If you leave their thinking "these people are a**holes",..well, let's just say I'm glad you freed up a spot in the kennel for me. I love this place and I give it my highest recommendation.

We recently used their service when going out of town for a Holiday vacation. We dropped off our…read moredogs in the morning and did notice that Belle, our German Shepherd was hesitant to go in. This is normal behavior for her, so we didn't think anything of it. We took off to our destination and around 4:00 pm I received a phone call from Marisol, the owner. She left a voicemail saying they had a problem with Belle. I called her back and that's when she told me that Belle had escaped through a part of the fence that was not secured. She said her husband took off on foot trying to catch her but she was too far to get her. Our entire plan was ruined within minutes. We called our family to start looking for Belle. No one was able to find her. We left our hotel and made it back to our hometown around 11 at night. We didn't even stop at home and drove directly to the location in an attempt to find her. Belle was no where to be found. We were devastated and heart broken. Our dog of 7 years was gone in a blink of an eye. After a heart wrenching 24 hours, we found Belle. She had been picked up by a Good Samaritan that kept her safe at night then called the Dog pound in the morning. I was so relieved when I saw her. We lost our hotel stay, our tickets to the event we were going too and our entire vacation. All things that can be replaced. Belle is irreplaceable. Belle is back home which is all that matters. However, I wanted to write this review for others to be aware that this might happen if you leave your fur babies in their care. I still don't know how everything happened and I choose not to investigate. But at least you have been informed.