I will say this is hands down best shop in douglas. They will take care of your needs large and…read moresmall and not hit your pocket book hard!

3 days into a four week RV trip and check engine light comes on! Could be nothing, could be who…read moreknows. Not a great feeling. If you're anywhere near Douglas Wyoming call these guys. Bruce was who I dealt with. Called from the road and he said just bring truck in first thing following day. Got there, Bruce runs a diagnostic and it's not a big deal. But the way he explained things to me was just great. In short I'll be a more knowledgeable owner and traveler thanks to his few minutes with me. Thanks guys!

The people here are great!! Got prompt attention to my vehicle, and the mechanics were honest. The…read moreplace was about helping people and not trying to fix things that didn't need fixing. I would recommend this place to anyone for any mechanical work needed!!

I love doing business with Casper Tire, They are locally owned and provide great service and great…read morepricing. When I have questions or need help in selecting tires or have tire concerns, they are excellent in providing the information I need. I would encourage everyone that needs tires and friendly service to let these guys help you. PS They are locally owned.

I needed to get my tires aligned and had looked at different places, I chose this based on the…read morereviews and i was not disappointed! Nice and friendly staff, got it done promptly and within promised time, this was just great. One note, i have a steering wheel cover on and i am glad, the technician who did the alignment did not use gloves and the cover was covered in oil residue, please tell them to use gloves or wash up cause it is annoying to have to clean after.

These guys are the greatest. Camping at Rivers Edge with a blown tire on our trailer. Worried we…read morewouldn't be able to get the right tire and keep our reservations traveling north. Got to the store a half hour before they opened and Tony came out to the parking lot to listen to my tail of woe. He reassured me that they had the correct tire in stock, and said he'd be back out again just before opening time. They were true to their promise. Mounted one tire on my rim and sold me a second one to have as a spare. These guys are real life savers! Was back on the road before 9 am.

Not only did they fix our breaks the same day, hunted for a coupon for me that I couldn't find. But…read more2 days later helped me put my headlights in straight as I had put them in upside down. They are very personable and friendly. I will be using them for everything from now on

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Excellent service and excellent people. Reliable Truck & Trailer Repair LLC treated Dave great and…read moreworked hard to get him back on the road quickly. Honest, hardworking, and professional from start to finish. We truly appreciate everything they did and highly recommend them. Thank you Dave Ramsey -- Ramsey Express Trucking Inc. Trusted. Proven. Professional. Reliable Truck & Trailer Repair LLC

This place is absolutely fabulous. They took care of us within 25 minutes. We had a trailer tire…read moreblowout. They were really quick and even willing to put it back on my trailer and to it without any questions I was going to leave and put it on as my spare, but they came over and went above and beyond. Five stars, I cannot say enough about this place.

Jackie, Karl, Tony, Adam and the entire team at A1 Tire are amazing. Their customer service is…read moresecond to none and their pricing is great. 10/10 recommend!

My tire ran over something on the road and had a blowout, after waiting three hours for my…read moreemergency road service to arrive Russ's son stopped to see if all was well, and suggested Ross's Towing Service. Within ten minutes Russ showed up, because I was missing some of the required components to change my tire, I'm thankful this angel showed up with the knowledge and expertise do the job. Judy Ball

While traveling to take my daughter and her horse across country to school we hit a deer. Russ was…read moreamazing and kind while he insured we were all safely rescued from the side of the interstate. He was our knight in shining armor!

We hit a deer around 11pm the other night. Airbags deployed and auto called the police to which…read morethey auto called this tow company which was at the top of their call list for that time. We were still extremely shaken up and unaware they already called this place so we called Gibsons asking if they could wait so we can see if the truck is still drivable. We had an ambulance there and 3 cop cars trying to deal with all of that. The OWNER picked up and immediately gave us an attitude cause we were asking for them to wait. So much happened during and after the accident we've yet to have a second to breath. The owner said "yall are wasting my time" and hung up on us all because we requested the driver (that we never even requested in the first place) to wait to see if we can drive the truck to the exit to save hundreds of dollars. They never informed the cops they canceled nothing. Left us stranded there until an actual respectable towing company had to come all the way out from Casper to save us. Never ever use this horrid company. Especially in the type of business they have, they should understand a situation like this and actually want to help people instead of pinching for money. Hanging up on a customer that you know just hit a deer and the cops requested YOUR company to help with the tow.. is beyond crazy and inhumane. The cops were even dumbfounded with what yall did. Disgusting.

If I could give them 10 stars, I would. Outstanding service! Professional, knowledgeable, timely,…read moreefficient, friendly--just like a kind neighbor. They took good care of my Prius, which is more complex than other cars. Their equipment was clean and in excellent shape--like new. Great experience. They were a bright light in a tough day. What a blessing! Thank you, Marc and Kyle (Kelley?)! I can't recommend Gibson Towing enough!