On June 2nd, this company gave the most horrific cleaning we have ever experienced. At our home we…read morehave this huge chandelier in the foyer, that has many crystals dangling from it. Apparently this company used some type of crappy solution to clean the chandelier. A week after cleaning, all of the crystals started to fall. To this day, they are falling and falling. I am so outraged with company, and how they have literally DESTROYED my chandelier. I am definitely going to lawsuit this company, for the types of terrible and shitty services they are providing their costumers. I am completely outraged. I called them after to ask why this was happening, and after a minute of listening to my issue, they hanged up on me! I tried calling again, but they were too scared or annoyed to even answer the call. This is so disappointing, and this company will be finding a lawsuit against them very soon. DO NOT USE THEIR SERVICES.

AMAZING. Though that word doesn't even cover it...top to bottom spotless on my townhouse. It smells…read moreamazing. Looks amazing. They even got rid of all the dog hair from my crazy shedding half husky. They were delightful to have around as I worked from home. They asked questions as needed. Super polite. I am amazed at the results! Thank you so much. Will be reaching out again soon for another service. :)

My fiancé and I hired Merry Maids to do a move out clean as we are trying to get our home ready to…read moresell and I am just so frustrated and beyond disappointed with how poorly the house was cleaned. "Our trained local cleaning professionals will leave no corner of your home or apartment untouched." But the floors were not swept or mopped, the countertops were not wiped down, some of the blinds missed, there was an air vent in plain site that was missed, the closets were not touched, the pantry missed, outlet covers not wiped down, the blades on the fans were poorly done. So obviously some corners are left untouched. My fiancé was told the blades "looked a lot better and they were there scrubbing them the best they could". It took me 15 minutes, some Lysol spray and paper towels to get them done and all the dirt and grime off. So I'm not sure why their description sounds like they deep clean and will make it "look like you never lived there". When that's clearly not the case. Yes they offered to have someone else come by and "fix" the issue but here's my problem, why would I trust they would do the job correctly the second time around and that we wouldn't have to still come back and redo it when they couldn't do it right the first time and to be kind of brushed off as they did what they could for the amount we had to pay for is kind of a downer. We used them in hopes of taking the stress off of us having to do it as we have a 2 month old and my fiancé works 3rd shift. All this did was put even more stress on us having to re-clean what should have been cleaned to begin with. Oh but we got a very small discount because apparently the poor job they did was worth the amount we still paid. This place is a joke. So if you're looking for someone to come into your home and do a very half assed job for an absurd price then Merry Maids is the place for you.

Actually it should be 10 stars, five for Jessica and five for Kathy. Not only do these two ladies…read moredo a great job, they are polite, efficient, and thorough. Merry Maids of Sycamore has worked with me when I've had conflicts on the scheduled appointment, but the result is always the same. If you have neither the time, willingness, or ability due to health, these folks do more than what's necessary. While everyone is entitled to their opinion, I see another review in which an individual believes some details were missed, then I suggest practice the simple act of communication, politely ask them to remember to do something if it's that important to you. If you rely on them regularly like I do, you would find they always do the most important basics and then vary some other tasks with every other visit. Steve N.

Wow what a gem of a find on Yelp! We had a mission, get our apartment deep cleaned when we moved…read moreout, and it had to happen soon. My wife gave me this mission, and unlike Ethan Hunt I did not have a choice to refuse it, and if i failed, I would be destroyed in five seconds. What to do? I went to ask Yelp and with their guarantee for up to 2 grand in services found on the app, I had no excuse. I put in the request and one of the services that contacted me was "We Clean" I spoke to the main boss Yahaira, set up a date to check out the daring mission set a time and date and bam! She is amazing, came on time and left the place better than we got it, no really the owner said "it looks better that when I gave it to you" awesome. The price was super fair and reasonable especially for this level of work. If you find your self in trouble call on the amazing spy...no sorry the amazing cleaning lady she will definitely make your mission possible. I

From the owner: What makes us stand out from other businesses? Affordable Flexible schedules …read more We believe in happy costumers, happy employees, happy owner - the kind of set-up that provides stability and satisfaction for all.

it was a horrible experience she came here and critiqued my home like she was an…read moreinspector.......were an older couple late 78+ expected us to help carry in all her supplies actin like this was at social event !!!! wish i had saw her other reviews .......completed no rooms ...she had 3 started rooms at once. Nothing was completed...wanted to debate me on products I wanted her to use that I was furnishing .....having a house keeper was suppose to be a luxury for me !!! THIS WAS A NIGHTMARE !!! WARNING !!!!

Janet is detail-oriented and friendly. She wanted to be sure I was pleased with what she had done;…read moreso she asked me to walk through at the end. She didn't get as much done as I expected, and she was here much longer than I thought she would be. This was her first time, though. What she did was well done, meticulous actually. The kitchen floor looked fabulous! Cleaner than it has ever been. There were permanent (we thought) marks that are gone now. She was willing to stay even longer. It was I who said no. She seemed frustrated, but she was polite about it. The tasks she left were small ones. This was her first time with us. It won't take as long as she gets to know our house, I hope. She brings her own equipment and supplies, and she checked with me to make sure I was ok with what she was using before she started. I asked her to come back next month.

Company was coming, I was completely overwhelmed with how grimy my house had gotten, and Betty…read moresaved the day! She's delightfully warm and caring, and she has more energy than anyone I know. 8 hours later, my house is finally fresh, clean, and ready to welcome anyone. Our whole family can relax. Thank you, Betty!

Betty was a delightful person with a bright personality who did a beautiful job on our home. She's…read morevery thorough and has a lot of good tricks up her sleeve. I've had a few keepers over the years and she has been by far one of the best I've had. She's very detail oriented and likes to do a good job.

This cleaning service rocks!! First off, she was able to give me an estimate the same day. The…read moreprice was more than fair and her professional team were at my house the same week!! They also do a bunch of other services. They are available for parties. Imagine having a graduation party with no clean up at all ? I have recommended Kelly's to everyone i know!!

I used Kelly's services today for a move out cleaning. I cannot tell you how impressed I was with…read moretheir efficiency and the quality of work. And, at a reasonable price, too! Kelly was a pleasure to work with and her staff was just as great also. I would definitely use again & would recommend to anyone needing professional house cleaning services.

They did a great job. The house was sparkling like new. It was very dusty and they managed to find…read moreit all even on the high cabinets. We could see through the windows again :) Highly recommend.

From the owner: Tough Grit Cleaning offers an array of cleanings. Comercial, residential, move ins and move outs…read more We always have some great specials going on for everyone! Call for a free quote and we will take care of the rest!

AWFULLY cleaned should be the name. I requested cleaning for moving in to our recently purchased…read morehome that was left pretty dirty. I chose the move out clean, which entailed all things that needed to be done like dusting, cleaning appliances, getting rid of cob webs etc. Well, to say the least they sucked at doing what they said they would do. I took pictures of the house after they "cleaned". BIGGEST SCAM EVER. They did say they would come back, which one cleaner did. Yet the house was still not done to the level of clean they advertised. Vents, light fixtures, dishwasher, window sills, etc. were still left dirty. Peep the pictures to see just SOME of their cleaning. I borderline wanted to report it to my bank account as fraud. DO NOT USE THIS COMPANY. EDITED: Owner states that these are from the before. I will post the time stamps to show these photos are 1000% from after. Secondly, painters were not there until the next day, when your cleaner came back. I was not present for the final walk through, my husband was, he was unaware of the secondary clean so he would not know what he was looking at. There was thick dust on most of the registers and light fixtures even after she came back, like seriously, there was hair still left in the showers. I can see you want to justify your companies shotty work, buts let's fact check instead of gas lighting. Painters came on Tuesday the first time, my appointment was Monday. The secondary clean was at the same time my painters arrived. Your cleaners failed to clean, point blank. AND if that is how they "clean their best and adhere their 40 pt checklist" I am deeply concerned for your quality and future clients. I did reach out that I was not satisfied and this is where you sent someone to come back, again, the work was the worst I have ever seen for what I would expect. The list could go on and on. Please feel free to reach out.

We hired them for a move-in move out clean. We had great communication beforehand and felt they…read morewere extremely accommodating. The cleaner showed up on time when they said they were going to and stayed and did a very thorough job. They were extremely polite and courteous, and we really felt like they did a great job. I would not hesitate to use them again.