Quick response, came the same day, very nice guys, great work!! Guaranteed work. Would recommend…read more100%

My sewer line burst. Clems had the digging done,around 12 ft and repaired in a day 2 days after I…read morecalled.The work was completed so quickly. His crew kept things neat and left the area like it should be.I felt the price somewhat higher than I figured but everything cost more these days.It was fair and it working great. It was done so fast ! I can't complain. I'm very satisfied and I will call them for sure in the future.Thank you Clems for your excellent service! Lawrence Amedee Metairie La.

This review has 2 parts. Good service for repair/service work; don't call them for…read moreinstallation/renovation needs. Service work = 5 stars! Customer service (for installation) = n/a stars I had a leak in the water line to my bathtub. I called, easy conversation, scheduled 2 days later, service team arrived on time, fixed the leak. Great!! I paid by card. Simple! On the first call about the leak, I explained I was looking for further renovation services: install tub, toilet, and new double vanity instead of 1 sink existing. When the service team repaired the leak, they took photos of the bathroom. After calling the office to follow up, I was told to call back once I purchased all of the material and they could put me on the schedule. So that's what I did, 10 days later. The woman that answered the phone this time was not at all helpful and told me that they cannot do any of the installation work. She made a point to say I was not as important at the contracts that they have in place. I felt completely misled after 3 conversations with this team. It wasted my time and extended the time I was without a bathroom.

Came earlier than expected; finished running external line for portable gen in a few hours…read more Friendly, professional, had uniforms, legit company truck. Reasonable prices! Way impressed & will definitely use in future!

They had what I needed for my DIY plumbing project but I felt uncomfortable with the lack of mask…read morewearing although they have a sign requiring a mask. There was a lot of locker room banter that didn't end with my unfamiliar masked face but I could see how it could be offensive to another 1st time customer. Seemed to be a lot of regular customers that enjoyed sitting at the desk on their stools like being at their favorite bar. I'm trying to support local business but the lack of mask enforcement will take my business elsewhere.

If you want the most expensive price in town or rudest customer service, shop here! My employee…read morebought $800+ of PVC - more than we needed - it was literally 50% more expensive than the competitor. I asked him to return the unused portion the next day. Ken Brown took it back and issued a store credit. I called in to inquire and was told sarcastically "thank you for your business." Cool. Now they got my $360 and the excess PVC... Oh and they have insane prices on everything with random applied discounts so they can charge anybody and everybody whatever they are in the mood for.

I got a quote the day after I called, and it seemed very reasonable. They installed a new sink and…read morefaucet for me, again, on the day after I called them. They didn't try to come up with reasons to Jack up the price, which is something other contractors have tried; I paid them what they had originally quoted. My new sink and faucet look great, and they work great. I'm very happy with my experience and will definitely call them for future plumbing needs.

My electric tankless water heater stopped working so I contacted David at Saia Plumbing based upon…read moretheir customer reviews. David brilliantly recommended that I have an electrician look at my unit before proceeding. My electrician wasn't available so he recommended his electrician. Brian, from B & R Electric, came out and he too was great. It turns out that when I checked the main breaker panel I only tripped one of two breakers so it never came back online. In my defense, only one breaker was labeled as "water heater," so I didn't know there were two. Brian started the heater up again and it worked just fine. If David didn't make the recommendation to have an electrician come out, I'd be well on my way to replacing a working unit. David was so kind and helpful! I now have a new plumber because he was so good. Thank you David and Saia Plumbing!!!

Friday night downstairs AC went on strike after I attempted to fix a wi-fi problem to control the…read moreunit. A man has to know his limitations. Since I do not have anyone on retainer my reliance fell to YELP for assistance. River City's Total Maintenance was selected after reading the reviews. Call made for assistance before 9:00am. Spoke to a very nice person who took my information and advised me I would be contacted shortly. In a short period of time informed my window for service would be between 10:00am and noon; a two hour window given to me at 9:20am. I can live with that kind of service. Their very professional, knowledgeable, and all around good guy Josh was at my door at 11:18am and worked a miracle for me within an hour of arriving. This review is being prepared in heavenly coolness in my home. The fantastic immediate and professional service by all the staff along with reasonable cost on a Saturday morning makes me happy. And it also created a future long time customer for this business that gets Five Stars very easily from a cool. Original post made in July 2018

Paid for their membership program, which typically includes a summer and a winter maintenance…read morevisit. Its been well over a year and they provided neither of those to us, and are not working with us to schedule anything. And of course, they refuse to refund any of our payments for services not used. Total scam, avoid at all costs!

Kenny did a great job unclogging a sink & shower drain, and repairing a leaky faucet. This small…read morefamily business knows how to work with the quirks of older houses, meaning they can repair, and not just replace. The price was nearly half of what the big "roto" companies charge for snaking a drain. I would definitely use this company again.

I don't recommend using these guys. They are a couple of arrogant smart asses. I called them for a…read moresimple job and they wanted to turn it into a major job and make all kinds of major and unnecessary repairs. What a bunch of jokers these guys are. I would never use these idiots for anything.

Plumber came, spent all afternoon and most of night. Did not know how to fix toilet. Was trying to…read moreread directions after several hours. Then he said toilet was fixed after I told him it was late and I had to go to bed. He then tried to charge a lot over the highest estimated price I had gotten through Yelp. He said it was because of having to go to warehouses to get supplies, but according to the New Orleans Service guidelines, the customer can expect a reasonable charge for supplies and for it to be timely (I.e., not to take all afternoon and most of the night). He then missed two appointments that he made through texts to come back and fix the job even tho he'd been paid. He finally came and fixed toilet after I texted him. He then argued with me after I pointed out the problems with the job. NOT recommended.

Got to us in under an hour and knocked out the job. We were very happy with the service, and the…read moregentleman was super friendly. Would definitely use them again. Fixed a toilet that my daughter had flushed stuff down that the plunger couldn't handle. The price was fair as well considering the quick response.

Used prime cast as part of my home warranty The guys took…read morecare of a few problems and shared some future items to watch for but not needed at this time. Thats service and thinking about the customer. Thank you Nate for the honesty and integrity.

I have tried reaching out to Primecast via text and phone calls leaving several messages with no…read morereturn call back for the last few days. They did work but still having the same issue day after they did the work. They were sent to us through home warranty company.