I sent a text message on Sunday afternoon, expecting a call--maybe. Usually I don't get return…read morecalls from a text. I received a call from Cody before 8am on Monday morning. Color me surprised. Gave him the information on the leaking water heater, he told me to expect a call from the office manager regarding when they could fit me in. The phone was probably on the table for 10 minutes when I receive a all from the office manager and was told that they would fit me in probably after lunch. I received a call from Jordan that he was in route, at 11am. Jordan did a fantastic job installing the new water heater and explaining that the leaking one was installed backwards--cold into hot fitting and hot into the cold side. Jordan cleaned up the water on the floor and vacuumed the remaining water. He installed the water heater the correct way with all new fittings and was done with the job at 1pm.. Great job Jordan and the entire Hefner team!!! You have a customer for life.

Dallas did a good job for us on Saturday. He was knowledgeable, respectful and communicative. Fixed…read moreproblem and cleaned up afterwards. I give him 5 stars!!

Had a problem with a toilet and phoned DDJ's plumbing. Left a brief message on their voicemail and…read moregot a call back about 10 minutes later. Explained the issue and they discussed potential problems and what they could do to fix once they saw it in person. We asked when they could come to check in person and they said later that day. About 2 hours later DDJ's plumbing arrived and set about to solve our problem. We appreciated being able to view the line when they put a camera down the system - it was clear, yippee. Polite, informative, punctual, fair price.

I had been without hot water and called DDJ's on a Sunday and received a call back. The Owner came…read moreout the next day for an estimate and fixed a pipe the horses had broke in my pasture! Him and his assistant were there early that week for the appointment and redid my whole system in one day. They didn't leave until everything worked perfectly and we were ready to rock. Highly recommended!!! Great value for the job done too

Devon and Dylan were awesome. All in all, they did a great job. Showed up the next day to replace a…read morebroken water heater, and again to repair our main water valve. Both times they were on time, were super friendly and professional, and did great work for a reasonable price. Would highly recommend this company for any plumbing needs - I know we will continue to use them whenever we need something (hopefully not for awhile though!).

Thank you Michael for repairing my garbage disposal. Super helpful and informative. Will definitely…read moreuse this company again.

Being new to the area we chose a 24 hour plumbing service and we're extremely glad we did! Made…read moregood on a job that wasn't completed to our satisfaction and will definitely use them again. The OSullivans Top of the World

Dishonest company, give an okay price, but refuse to honor the warranty they wrote for the work…read morethey did on my brother in law's house.

These folks are absolutely off the chain GOOD!! Owner, CJ MIller arrived before I did at my house…read moreto provide an estimate for a water heater and softener install. He gave me my choice in approaches the job financially. We agreed on how and when. The installer Matt showed up on time the day of the job. He was very informative as well as efficient getting the work done. This in spite of problems the folks before him had left to be dealt with! Job is done and we couldn't be happier with the outcome visually as well as price wise! You can't go wrong! Bill Hayter, Ocala, LF

For starters, Miller And Sons came out to install a new water heater. they sent out the wrong…read morewater heater (3) times. I had a 30 gallon water heater and after the third water heater (and only when I wasn't at the house) they snuck in a 20 gallon. The water heater was supposed to be installed on a weekday as promised, but was installed on a Saturday, and then I was charged a weekend rate of $100 more. The water heater has had two heating elements installed since I purchased it, the 1st one within months of being installed and Miller and Sons refused to honor the warranty claiming I probably had hard water even though they never came out to check the unit. I tried to work it out with one of the owners Ashley who was rude, talked over top of me and refused to be reasonable in anyway. She even insisted that I never called for service. She had me call her on a private number because she was out of the office. Then she claimed I never called because they record all calls. I reminded her that she had me call her on a different number because she wasn't in her office. She then said she would never do that because all calls had to be recorded. I asked her why I would make that up when I had no hot water and needed immediate service! She said she couldn't remember because it was over a year and I had to understand that I wasn't her only customer with a problem. I had to call out a second company who informed me (after) checking the information on the water heater that I was sold a unit that is over 10 years old and not under warranty. I have tried several times to contact Miller and Sons but Ashley became hostile and continued to take no responsibility and refused to even have someone look at the unit claiming that even if I was under warranty that the service call to check the unit or any subsequent parts replacement were not part of their warranty. I begged her to simply give me what I paid for, a 30 gallon water heater...she informed me that although I ordered a 30 gallon, a 20 was installed because a new 30 gallon would not fit. I told her that the price of a 30 gallon was more than a 20 gallon and I was owed something. She said they were the same price. I looked them up...she is lying. Simply unconscionable for a business to act this way...she told me if I was unhappy I could always sue her and hung up. All I can say is...STEER clear of this business. They must have had an old water heater in their warehouse and figured I would never know the difference. My wife and I are old and on fixed incomes and when I told Ashley this she informed me that maybe I needed to get another job. I recommend anyone in need of a professional plumbing service to look around. The second company I called who told me about the bait and switch told me he always heard they were reputable, but some of their reviews say otherwise. Why did they send out 3 different water heaters if they know what they are doing? This is a terrible thing to do to old people and Miller and Sons should be ashamed of themselves.

I highly recommend Coast to Coast Heating & Air Conditioning. Thomas came out on Friday afternoon…read moreto look my needs & provide me with the costs involved. Early Monday at 8 am, Thomas, Vincent & Jeff showed up for work each assigned to a task & worked diligently to get my system replaced & provide me with cool air system by 7 pm. None of the workers took a luncheon break and worked until the job was completely done and the area cleaned up. Jeff was wonderful to explain the new system to me upon completion of the work, and provided me with the homeowner's information packet for future reference. Coast to Coast in fortunate to have such dedicated workers. They were a great group of workers that the company can be proud to have working for them.

juan did an awesome job servicing my unit today. Good company with a great staff. He was…read moreprofessional, kind and answered all my questions

I was banned for life put warranty claim for ac few years ago tech said attic ducts needed to be…read morereplaced I asked if warranty covered it he said he would check with boss. The tech showed up next week with ducts stuff I asked son go out and ask if it was covered they said the needed 1200 bucks money I didn't have the crew left never did I authorized this later I called office to ask simple question and told was banned for life.

We just bought this house and had Coast to Coast out on 6/12/2025 to service our A/C units. Carlos…read moredid WAY more than we expected. He was here over 3 hours and took over 100 photos to show us what was going on with our system. He cleaned out our drain lines (which were almost completely clogged), and changed our filters. We are very confident that we will be very comfortable this summer. Thanks for a GREAT JOB, Carlos.

Fast response. Reasonable prices . Veteran discount was very appreciated…read more Local Summerfield business.

The plumber was extremely helpful and was able to come out the same day to address a leak issue…read more Since neither of us had "X-ray vision," he honestly explained the situation and even provided a number to call for leak detection. He was both comical and professional, which made a stressful situation much easier. His honesty and friendly manner truly won me over. I highly recommend him for all your plumbing needs and will definitely be calling again once the leak is detected.