Super responsive, very knowledgeable. There were no issues with our new quartz countertops. The…read moreproduction team measured everything accurately and installation went exactly as planned. Most impressive: We had a very tricky angle in our kitchen layout and they were able to cut and install it in one piece. Highly recommend these guys.

After visiting 7 quartz fabricators in Gainesville and Ocala I found Stone World. Smaller selection…read moremeant I wasn't overwhelmed and they had a true remnant piece that I loved. Best part was the helpful customer service. They worked with me and made the whole process soo easy.

We are in the process of replacing kitchen appliances and needed some carpentry work done to…read moreaccommodate the new appliances. It was not a large job, but skill & professionalism was important as it required cutting existing cabinetry with precision. Eddie was prompt and professional from the initial quote to the finished work. He arrived on schedule, did a wonderful job, cleaned up the kitchen area afterwards, and was reasonably priced as well. We will definitely use Florida Home Improvement Pro's and Eddie for any future work we require.

This was the worst experience I have ever had. I managed huge apartment communities for 30 years…read moreand been the project manager on millions of dollars in renovation and maintenance projects. Eddie is a great talker and tells you he can do everything and really lets you believe he can be trusted. I had a full rehab for my house including painting, new flooring, new vanities, all new light fixtures, basically total overhaul. The original bid was $23,900. I have pets so I specifically told Eddie I would be moving into an Airbnb so he could get the house done without having to work around me and I did not want my pets stressed by all the noise and activity. He agreed that the job would be done in 4 weeks. During this time, he decided to accept a bathroom remodel in my neighbors house at the same time. He only works from about 9am to 4pm with a lunch break. He was 2 weeks past the deadline and still was not finished!! He submitted receipts from the hardware store for me to pay that were parts he bought for my neighbors job! He has now charged me over $34,000 for my job that was supposed to cost $24,944. That is a 30% mark up!! The work site was an absolute disaster, they left my house in terrible shape. They sprayed my floors with glue remover and did not protect my furniture (he promised all furniture would be protected and covered) which has now eaten the stain off several pieces of my antique furniture. He took all my books and piled them on my mattress and did not cover my mattress so not only was it exposed to toxic chemicals from the glue remover he used, the mattress was filthy because he never covered it even though he promised he would. He did not wire my ceiling fans correctly so I had to pay an electrician to come and re-wire them. Ge burnt out 1 ceiling fan with his bad wiring and the electrician said it needs to be replaced. He also left screws loose on the bedroom fans so they would eventually fall from the ceiling. He stored all his tools in my garage and left such a mess, I tripped over his cords and hurt myself pretty badly. Even once I moved back in, everyday they would throw trash on the floors inside the house and then leave. Every night I would have to go around cleaning up all their trash. He bills you for items that are not complete and then expects payment even though items are not completed. I bought all the materials and because he was so disorganized, he lost several parts that I had to re- purchase. I have never seen such a messy, disorganized job site in my 30 years of property management where I worked with hundreds of contractors over the years. I could keep going, but I am sure you get the point t. DO NOT HIRE THIS COMPANY, WORST DECISION EVER! Total incompetent and can't complete job on time because they only work about 5 to 6 hours a day.

I am so happy someone recommended this store to me after having a bad experience with another…read morecompany. I was welcomed by Shane Kasten who helped me and my husband select the tiles for my master shower. We were able to bring home samples and after selecting the tiles that we liked, he did recommend Robert a tile installer. Robert was amazing and did an outstanding job. My new shower looks amazing, and we saved so much money by going to Bowen tile Store. Thank you, Shane and Robert. Madelyn and Ted Kidd

After my tile guy bailed on me, Charles Bowen stepped in with his crew and tiled the floor of my…read moreentire house and a bathroom shower remodel. Their job would have been easier if I had purchased the floor tile from them in the first place and had their guidance on a couple of issues. I did get the shower tile from Bowen Tile and Charles was very helpful in making the choices I needed to make. All in all, they accomplished a very large project for me and it looks wonderful. I am very pleased, and I couldn't have asked for nicer people to deal with from start to finish.

Wow I wish I would've checked up on this person sooner. Very persuasive at the front end of the…read moreproject and thought he knew what he was talking about. He will promise the world but cannot deliver. His work is rushed and pour quality. Gil would consistently ignore text and emails. He leaves his voicemail full so you cannot leave a message. I asked Gil for a schedule on multiple occasions he would not provide. Most of the time I didn't know when he was going to show up or even when a task would be completed. This made it impossible to plan other activities that he wasn't providing. He does have competitive pricing but it's only because he cuts corners. Gil claimed he was a tile expert and will give you the best tile job in town and asks for $35/SF for install at shower and bath! Then he hires a person for $3/SF who doesn't know how to install tile properly. I paid BKB $7K as a deposit for two bathrooms with a total of 235SF. It took his tile guy 2 weeks to install 150SF and then BKB disappeared for 2 weeks without any communication. After many delays subpar performances I finally fired BKB at the beginning of the year. I have had to hire a tile subcontractor who actually knows how to install tile properly. It's cost me another $7K to remove and fix all the issues created by BKB. I could write a book on all the bad work that was installed, however I will just let you know that you should resist the appeal of low prices and the sweat talk of "I will take care of you"! He will take care of making sure your wallet is empty. If you do business with BKB make sure everything is in writing and detailed the way you want it exactly. Gil owes us the $5K for the flooring deposit we gave back in September of 2024 for flooring he never installed. I requested this refund two weeks ago. If I don't receive a refund soon I will be taking him to small claims courts and reporting him to the local sheriff's department. There are many other contract issues I will have to go after. My recommendation would be to avoid this business at all costs!

Beware of Best Kitchen & bath They will leave your house a mess, they exploit Hispanic Labor and do…read morenot pay their sub contractors. Do not work For them, because you might not get paid. It's shameful how he takes advantage of hard working immigrants.

Prices were outrageous is though they are closing. I…read moredidn't find anything I wanted to buy

Never shopping here again…read more I like their store products. But the return policy and customer service is terrible. We got screwed over with an online return and basically threw $117 in the trash. They wouldn't give us anything but store credit. So after we use the dumb store credit...never again!

SERIOUSLY... RECONSIDER USING THIS COMPANY!!!! BUYERS…read moreBEWARE!!!!!! I had a very bad experience with this company. From the first day right on through the present, 2 years later. I am still fighting to get my cabinets done properly. I have a cabinet that was broken from day one. The installer promised to fix it and never did. The doors are warped and don't close properly. The light rail is also warped. I contacted the store only to get a run around for months and from one manager to another to another in the Port Orange, FL store. They can't seem to keep managers long enough to see a project through to the end. I tried contacting the owner, to no avail. The company sent out someone to inspect the warped doors and light rails a year plus later. He took pictures and sent them back to one of the managers showing the defects. Finally, after 2 years, the store ordered new doors and light rail but wanted me to pay the new installers to install the product. I should not have to pay for a defective product. The company is blaming the original installers for the warped product. They told me I needed to contact the original installers to install the replacement parts. The company is not standing behind the workers they hired. The company is doing everything in their power to not correct my issues unless I pay additional money. They also ordered the wrong granite countertop. I complained immediately but got nowhere. In addition, they bullnosed the granite countertop in my house without putting up protection for my house. It took me months to clean up all the granite dust. I went to the store countless times, called countless times, only to be brushed off each and every time. This list of issues just goes on and on and on. Now, we are in small claims over the issues. I had to give a least a 1 star, however, I would not give any.

Stay away. Hire your own contractor. Don't waste your time and money. Christina is a liar. They…read moretell you things then don't keep promises. They hire installers without vetting them. The work is shoddy at best. I have an unfinished bathroom and they refuse to give me a refund for trim that I don't have that the contractor refuses to finish and that probably won't fit due to their negligence. Tom Marina is the owner. I have requested to speak to him but doubt that will ever happen. Please, I beg you, stay away. This was at the St. Augustine store, but I think Port Orange and Ocala are just as bad as I have seen bad reviews for all of them and Christina now works at the Port Orange store. My sister's vanity wasn't even installed properly and she had to wait another week for them to come back. STAY AWAY FROM THIS COMPANY!!