Antonio, owner of Fuentes Tile is the best! He is kind , professional, courteous, punctual, and…read moreefficient. He gives a straightforward quote, shows up on time, he is well prepared, works hard, takes excellent care of your home while working, and cleans up the work area at the end of each workday, And best of all, his workmanship and skills are phenomenal! You will love the results! He creates beautiful tile work!

We had Fuentes Tiles LLC replace all our flooring in our house. We had carpeting, tile, and…read morelaminate throughout. They removed all flooring, prepped, and laid down a beautiful tile throughout. It came out just as we wanted. Olvin did an excellent job with his estimate and managing the crew. Special thanks to Victor and Ramone for the excellent tiling. You cannot go wrong by picking Fuentes Tile. They did great work, kept on schedule, and I would definitely bring them out for other jobs.

I hired Eliab of The Good Tile to remove our 90s bleh kitchen floor tile, remove our backsplash…read moretile, and install over 300 square feet of new flooring tile plus new backsplash, and extensive accent wall tiling in the backsplash tile. My new floor tile has a pattern, and the backsplash tiles were 2.4" x 8" ceramic hand glaze ceramic tiles, and so neither would be easy to install unless the tile installer was very skilled. I thought the review photos on Yelp showed Eliab already has an extensive body of work done well, and I loved that he specializes in tile so I knew that he should be very competent at it. And he and his guys Salvi and Rafael were excellent! They worked hard and did very precise work. That was a ton of cuts and joints to line up perfectly with all that subway tile, and it looks wonderful. The cuts around light switches and power receptacles: also precise. He was as good as his word about showing up, doing it right, and cleaning up as they went. He earned my trust, was good to work with, and I would happily hire him again. I definitely recommend! I will post pictures for now as is - but keep in mind the construction is still going on so they will not look as great as they should. I'll try to remember to update our photos when the remodel is truly done.

UPDATE: Your…read moreresponse is not accountability. It is damage control, and it is misleading. You keep trying to reduce this to a "misunderstanding" about the plumber, but that is not what happened. You recommended and coordinated the plumber as part of the project, and the plumber stated that you already knew the correct rate. Yet I was quoted a lower amount up front, which made the situation feel like a bait-and-switch once the job was already underway. You cannot bring someone into the project, benefit from the job, and then act like his pricing and your communication had nothing to do with you. Your claim that you did not leave anything unfinished is also contradicted by the photos I uploaded. The kitchen tile work was not completed. That is not an opinion. That is visible in the photos. Your latest claim that you "only charged for what was carried out" is also misleading. I paid for the majority of the kitchen tile work, and the kitchen was still left unfinished. Saying you did not charge for the uncompleted portion does not erase the fact that I paid substantial money toward a job that you did not complete, then had to hire another contractor to finish. The most serious issue is that you were supposed to return the following week to finish the tile work and dispose of the tub. I texted you to confirm the schedule and materials. You did not return my calls. Then you did not show up. That is not a misunderstanding. That is a no-call/no-show. A professional business owner does not ignore a customer, fail to show up, leave visible unfinished work, and then publicly try to rewrite the facts. This was a horrendous experience involving misleading pricing, unfinished work, ignored calls, a no-show, and added expense. Homeowners should look closely at the photos and be extremely careful before allowing The Good Tile into their home or paying them for a project.

Jerry was fantastic at helping us match up a small project with discontinued tile. 4 stars because…read morenot all the staff are as knowledgeable there. I had to go back twice to catch Jerry but he's worth tracking down.

Used The Tile Shop Again. Ordered more Victoria Blanc tile. Antony at the Research and Hwy 360…read morelocation had to call around and find my tile at another Tile Shop store. I was able to pick up the tile on the same day for my tile installer. Wonderful service! Great store.

BEWARE OF 25% RE-STOCKING FEE AND TERRIBLE CUSTOMER SERVICE:…read more They never mentioned any re-stocking fee while I made my purchase and I was told I could return unused boxes as long as they are not opened so I ended up buying more than I need to be on safe side but when I returned the left overs they charged me 25% re-stocking fee for the boxes I never opened. Your customer service reps should be informing customers about the restocking fee before we make a purchase. I would not recommend Emser and they are not customer friendly by any means.

Do not give Emser your business! We had a pleasant experience picking out our tile (i.e. spending…read moremoney) but it went downhill from there. We came back to order new tile and when my husband went in and asked they said 'you can't do that here, only your contractor can order from the store. In addition they were out of the tile we wanted. We were sent around the corner (in the same shopping center) but they could not get the tile for several weeks so that was a waste of time. With our floor ceramic tile we had 8 boxes left over. Apparently there was a minimum order. I texted with the person I originally worked with and asked about returns. He said as long as you had a minimum of 4 boxes they would take it back but charge a 25% stocking fee!! What?!?! Their warehouse is in the same building. Anyway we decided better than nothing for product we weren't going to use. Called Emser this morning telling them we were on our way with 8 boxes. He said 'wait you can't do that. You will need to send a request through an email to us and ask if we would accept the return. Do not come until you get a return email stating we would take the return." Then I told him our contractor purchased our items and he said he couldn't do anything with me. Told me to have our contractor call Emser. Our contractor called me while he was on hold and told there was a 30!day return timeframe. Are you kidding. No one, I mean no one ever mentioned anything about a time frame. How can you get a full job completed in that time. But the fact is we were never told. We went to Floor and Decor and we're told we have 90 days to return just make sure there is a receipt. We took stuff back today. Took 10 minutes. Got a full return from Floor and Decor. Yay F & D. 5 stars. Boo Emser. Négative 5 stars.

Thanks to Edgar Velasco of The Tile Guy. He did an outstanding job on time and demonstrated…read moreknowledge, skill and integrity in his work re our pool tiles. We recommend him without any hesitation.

Kevin and Amy were so helpful in helping me pick a tile out for a partial remodel. Kevin tracked…read moredown the original tile used and found out it wasn't available (although he even offered to try to find boxes of it outside the US for me!), and Amy helped me select options for the new tile. Their communication was prompt and helpful, and they even helped coordinate Austin delivery with another warehouse over the holidays. I am also so happy they referred us to Edgar and his crew, who did all the installation plus handled pick up and delivery to our home. Edgar was so fast to come out and gave a very reasonable bid for the installation work. He and his crew were flexible on timing, respectful of our home, and did a beautiful job with installation. We would absolutely recommend Edgar and hope to work with him and The Tile Guy again.

Zack is great. The quote was up front, fair, and accurate, even though there were a few set backs…read moregetting the work done. The end result turned out exactly how I wanted.

We had a great experience working with Zack from Trinity Tile on our fireplace tile project. From…read morestart to finish, Zack was extremely professional, communicative, and easy to work with. His craftsmanship was excellent--every detail was done with care and precision, and the finished fireplace looks beautiful. He showed up when he said he would, kept the workspace clean, and made the entire process smooth and stress-free. We couldn't be happier with the results and would highly recommend Zack and Trinity Tile to anyone looking for quality tile work.

Diego at Austin's Floor Store was super helpful at educating me about different types and grades of…read moreengineered hardwoods. Once I narrowed down that I wanted a white oak floor without a lot of knots and a certain thickness of wear layer, Diego got to work finding options in my preferred color range. He even did research and ordered floor samples that he did not have in the store. He was patient and always answered all my questions. Diego recommended that we first order a sample box to make sure it matched the sample board. It is a good thing we did that, because the sample box was a shade lighter than the sample board. We still liked it, though, and placed the full order. We are doing a whole house gut renovation, and Diego worked with our contractor to reserve the flooring and hold it until we were ready. Diego also provided a competitive price. I cannot comment on their installation services because our contractor installed the floors. But we were happy with everything else.

I was initially disappointed to find the Cedar Park location closed during business hours but it…read morewas Super Bowl Sunday and nobody was there. I found another location on Burnet and met Tori. Over the course of a six weeks she gave ideas, opinions, and options. I was there numerous times looking at samples undecided on what to do. She referred me to some other trades to help with modifications to the house to facilitate the install which was greatly appreciated. The team knocked out 2200sq ft in roughly a week. They were in and out so fast! They were very accommodating leaving the master bedroom until the end so I had a place to work. They moved everything around and got the job done! I cannot thank Tori enough for putting up with me and the numerous changes along the way. She was always so patient and quick to respond day or night. At no time was communication a problem and day 1 for install she was here making sure the team understood anything we had discussed! Any deficiencies were promptly addressed and those were minimal cosmetic issues with baseboards but that was addressed no question asked or excuses which was refreshing! There was some issues with trim and she was very forthcoming to say there may be an issue, how would we like to proceed and they delivered! This review is long overdue since I had painters in the day after for 4 weeks and now that they left, everything looks warm and cozy! This was a huge transformation! Thanks Tori and the install team! I can't wait to have you back to do the bathrooms!

I came to this Floor and Decor location no less than four times in the span of a week - turns out,…read moreDIY tiling for the first time is no joke. Every time I've been here the staff has been nothing short of excellent to me - patient with every one of my questions and more than willing to point me in the right direction. While I was impressed by the scale of this location, according to one of the employees this is the smallest Floor & Decor in Texas. Personally, I don't think you'll miss the floor space - the selection seemed to be excellent. I also popped by the Parmer location and it was far busier, so perhaps the scale of this one serves to keep it more chill (appreciated). I snagged some beautiful limestone tile that I'm so excited about. The manager was super kind to cut me a discount as it was on clearance, which went a long way to keeping my project in budget. I'll be back!

Very good selection. We bought some tile here to replace our backsplash in our kitchen. They did…read morenot have enough and ordered us a few more boxes. They came in on time and we had no problems. Store is clean and organized. We will shop here again.