Brought my vehicle in for a nail in the rear tire. While in, they advised me the front two tires…read moreneeded replaced. I've had them for about five years but have not reached the 60k miles warranty. I asked them if they can check on the warranty to see if we can apply it to 2 new tires. They did and I was able to replace the front tires at the pro rated rate. They patched up the tire with the nail and replaced 2 tires in less than an hour. Services was friendly and quick.

I purchased a new set of tires yesterday and was told they would be in today. As soon as I was…read morenotified that the tires had arrived, I dropped off my vehicle at the store. I was later called a second time and told that my tires were in and that I could bring my vehicle in. I explained that I had already been contacted and that my vehicle was already at the store. When I returned to pick up my vehicle, I found it running unattended in the parking lot. More concerning, the original tires were still on the vehicle and the new tires had not been installed. As I started walking back into the store, Ronni, the sales associate, approached me and asked if everything was okay. I explained that my vehicle had been left running and unattended and that the original tires were still on it. I requested to speak with a manager. Initially, Ronni could not locate a manager. Shortly afterward, a manager approached me and said he remembered me because he was the person who had called to let me know that my tires had arrived. He offered to refund me for the alignment. I questioned how it was possible for a $1,300 set of tires not to have been installed on my vehicle. I also expressed my concern that, had I not personally checked the tires, I would have had no way of knowing whether the new tires had actually been installed. The manager stated that he would have to investigate and said that he would have realized the tires had not been installed when he ran his reports at the end of the day. At this point, I had already been waiting approximately two and a half hours, even though I was originally told the installation would take approximately 45 minutes to an hour. I requested that my vehicle be given priority. The store manager was kind and professional and told me that he would reimburse me for the alignment and the certificates associated with the tires. However, he then handed me a set of keys that did not belong to my vehicle. At that point, I had to question how I could have confidence that the work on my vehicle had been completed correctly. If the store could not ensure that the correct tires were installed and could not even provide me with the correct keys to my vehicle, I was understandably concerned about whether the installation and any other work had been performed properly. Overall, this experience has been extremely concerning and frustrating. I paid $1,300 for a new set of tires and expected my vehicle to be handled professionally and safely. Instead, my vehicle was left running unattended, the tires were not initially installed, I was given the wrong vehicle keys, and I was left questioning whether the work on my vehicle had been completed correctly. I believe these concerns warrant a thorough review and an explanation of what happened.

shout out to eclipse they did a great job very professional and fast I called all around couldn't…read morefind anyone on my day off called Eclipse and they fit me in there already busy schedule did a kick ass job and for a very reasonable price also u can tell the quality difference thank you guys

They did an excellent job tinting my car windows. They stand behind their work with a 100%…read moreguarantee on the window film.

Called Einstein to get a rock chip repaired no answer got voicemail and a text message asking what…read moreI needed as of service I texted back that I needed a rock chip in my windshield fixed He stated that he could do it the following day between 12 and 2 and it would be $85 although the info on here says $40 I needed this fix so I told him to go ahead and schedule it, next day comes he texted at 1 o'clock wanting to reschedule for the next morning around 830 -9 got a text at 10 stating he was on his way I told don't bother I would find someone else to fix it I would not recommend this company

Highly recommend! I emailed on Monday, got a response in 3 minutes. After supplying my vin, I got a…read morequote (which was less than what I was quoted from a well known company). Scheduled an appointment for the next day. Jonathan texted earlier in the day to let me know approximately when he would arrive. He texted again when he was on his way (he arrived exactly when he told me earlier). My windshield was replaced in less than an hour. He even transferred my PikePass and oil change stickers to the new windshield. The price was exactly what he quoted. Very pleased with my experience.