We needed to replace a cast iron baseboard along an outside wall in our bathroom. The base board…read moreunit developed a leak and needed to be replaced, so we called Santos Mechanical. Immediately they told us they could replace the baseboard. They provided us with several options. After choosing a baseboard, Santos Mechanical quickly ascertained the parts, removed the old unit, and replaced the new unit and parts. They worked efficiently, maintained a neat working environment, and completed the job with functionality and an excellent appearance. In addition to the replacement of the unit, our entire system had to be drained. After completing the replacement Santos Mechanical had to refill our entire system which has two different phases. They had to be in our entire house where they carefully moved furniture when necessary. They were very careful to cleanup as they went from room to room. They are very trustworthy and considerate of our home. The price was very reasonable and the estimate reflected the final costs of the entire repair.

Reliable, hardworking, honest, qualified, flexible, and affordable! Santos has shown up for my…read moreplumbing needs/ issues on multiple occasions and has always been able to resolve them promptly. He's great with communication and quick to respond. He's our trusted go-to HVAC technician.

A rep from this company came to my house to give an estimate for work. He told an estimated price…read morewould be forthcoming possibly later that same day or the next day for sure. Still waiting for the estimate one week later. It is clear the company is not interested in doing the job. I wish the company rep had told me that from the start rather than leading me to believe a price would be forthcoming and wasting my time checking for estimate. Poor customer relations. Needless to say, I will not be calling this company for any work in the future and do not recommend them to anyone.

From the owner: Reliable HVAC, Plumbing, & Electrical Services in Greater Berks & Surrounding Areas. We have you…read morecovered for all of your home services needs.

Requested a heat pump to replace our current air conditioner. Signed the contact and gave Jason…read more$5500 deposit. Scheduled a date for installation. He never showed up and I had to reach out to him and he said he would contact us later. My husband reached out several times and Jason said he would get back to us. Never did and continued to ghost us. This went on from March to June. We are now going to court. He is a thief and a liar. Do not use him for anything!

If I could leave zero stars I would. Jason not only took months to finally install our unit after…read moreevading us and continuing to push the project date back after he was paid, but he only did the most simple part of the job. He was supposed to come back the next day to complete the work and he never did. He avoids phone calls and emails. We are now having other contractors out to quote the cost of finishing the job and have been told that we need to take this guy to court because he did terrible work and only the most basic hookup of the unit. Someone else gave a similar review and I wish I had read it before I hired this scam artist.

Dealt with them only twice in my lifetime- both times they saved our hide. The first was back in…read more2015 when another "company" had convinced my elderly parents they needed to replace the entire pipeline from the house to the sewer in the street. Essig ran cameras thru the pipes revealing no compromise in the lines thus, saving my parents thousands & performing a simple de-clog. The second time was a few weeks ago when a very old, unmaintained, oil furnace quit in the middle of a deep freeze leaving my elderly mother with Dementia without heat. They "repaired" the furnace enough to buy us some time to make a decision regarding replacement & even made a house call off the clock when my mother accidentally thru the kill switch on the heater. They were efficient in the install of the new heater & helped me orchestrate the service without being present (I live out of town) in a trustworthy manner.

I requested a service appointment for my air conditioner- in February. They scheduled me for this…read moreweek, and waited until one day before the appointment to tell me it had to be rescheduled - AND they're scheduling out in august - how does that make sure everything is fine for the season? And never mind that I arranged MY schedule around them . This is not the first time this has happened with them - do you really mean to tell me that you already have emergencies scheduled in to August so you can't service my unit -which I purchased from you because you said the one I had was old and needed to be replaced. And forget actually talking to someone in the office - all you get is an answering service

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

What a nightmare it was working with them. They seemed super friendly and motivated at first--very…read moreeager to please. They offered extra ideas, like mounting the indoor unit to the ceiling, sweeping the ducts to improve airflow, adding a duct to a new room for free, and adding bracing to our existing ducts to stop the banging. They said it would be a quick job. Cool. These guys are awesome, right? Then we signed the contract with a one-week start date. One week passed. Then two weeks. Then three weeks. Then a month. There was a new excuse every time. We were told they would take $250 off for all the reschedules. Fine--just please install it. They finally got to us in January, after we could no longer take advantage of the energy rebate that was only valid through the end of the year. When they finally showed up and started working, I noticed two major issues near the end of the day: They installed the outdoor unit under a roof valley instead of 5 feet to the side, as discussed. They installed the indoor unit on the floor of our basement instead of hanging it from the ceiling--in a basement that floods often. We had explicitly discussed ceiling mounting, and it was extremely important that it be installed that way. Then, two weeks later, I realized that instead of a Carrier unit, they installed a Payne--a much cheaper, less desirable unit. It also had many folded-over cooling fins. I strongly suspect I was given a damaged unit or a showroom model. After several months of trying to contact him--calls ignored or promises to "get back to me"--I finally spoke with him. He was very impatient. He said he would give us the $250 off as agreed, but insisted the Carrier-to-Payne swap was normal. He gave me his supplier's phone number and told me to verify that Payne was an acceptable replacement. He wouldn't even address the floor-versus-ceiling mounting issue. So I called the supplier, who was clearly confused about why I had been given his number. After talking with him, he said, "I've convinced some of my friends and family to go with Payne to save money." I responded, "Yeah, but we didn't save any money." His response: "Yeah, that's not right at all--you should have received a significant discount." I tried again to square things away with the installer. More ignored calls, more excuses. When we finally spoke, he was short and annoyed. I addressed all of the issues. Am I really in the wrong for paying for one thing and receiving something else--and then being ignored? It was decided he would come out the following Tuesday to take a look and see what could be done. By this point it was mid-spring, and we were having condensation issues that needed to be addressed. Tuesday came. Nothing. Wednesday came. Nothing. I called him, and he said he was driving back from down south due to a family emergency and planned to call everyone that night. He said he would call me. I tried to be understanding. That was six months ago. I've called twice since then and have now given up. I was hesitant to have someone else fix the issues because of the warranty--until a friend of mine who also does HVAC said, "Why? He's not going to honor it anyway." And honestly, he was right. My friend came over to look at the installation. He shook his head--a lot. He said it was a very sloppy install with many cut corners. He asked, "Why would you do it like that?" at least a couple of times. I am an extremely polite and forgiving person. I give people the benefit of the doubt--sometimes to a fault. I've dealt with many contractors over the years, and I have never dealt with one so uncaring and willing to completely ignore a customer.

Been having issues for over 6 months and their # says not in service can't even use 3 out of the 6…read moreunits I have does anyone know why there # says not in service??

Their construction division installed new windows. Thankfully I had a ring camera because their…read moreinstallers didn't know what they were doing. They came back and fixed the installed but promised to oversee all work. That didn't happen so now we resorted to a warranty letter which they tried to shortcut. Their workers did a poor job of cleaning up after themselves and also used the restroom but didn't flush the toilet. Very disappointed for spending $13,000. I would not recommend for any services if this is how their ownership allows this to occur even after numerous conversations with them.

From the owner: We specialize in Heating/Air Conditioning, Plumbing, Remodels, and now added a new Contruction…read moreDivisions for services such as doors, windows, siding, custom baths, kitchen, finishing basements, flooring, etc.