This is literally the most terrible spot in my entire life. Customer service is extremely shitty. The staff doesn't know how to communicate effectively or properly to incoming racers. I've been waiting 3+ hours just to get to my first race. I spent $20 on the arcade, $10 on food, and that's how they get you good. They make you wait eternally and then stick you through their arcade and snacks. I am usually patient but never go on a weekend. The staff are ... read more

Staff clearly wishes they were anywhere else and take it out on those trying to enjoy the track. Manager on a power trip

We were told the wait would be about 40 minutes and my friend and I ended up waiting around for an hour and a half. Not to mention the workers were extremely rude to us and the time on the track went by way too fast. read more

Came here for a date and this was my first time go kart racing! I really appreciated the guys who worked there- they made me feel extremely comfortable as it was my first time and helped ensure that I'd be safe even though I loved the thrill of it. They explained everything to me and helped me with the entire process- I couldn't buckle my helmet and needed a booster seat because I was too short :( the track was a little bit small but it was a fun experience and would like to do it again! read more

NOTE: The staff can remotely CONTROL the maximum speed of individual karts differently (even though racing should be fair). Here is what I mean... As a fast driver who enjoys speed and racing, I was looking forward to going to K1 Speed after seeing the pictures of their karts that looked better than F1 Boston's. After arriving, I was impressed with their friendly staff and electric karts that had no exhaust and much less noise. Then, the staff let me be the first driver to go. I was pretty glad because usually I can get at least second place when I am the first to go, regardless of racing against males or females. However, other drivers began passing me during the first lap. Even my friend passed me for the first time (he was 35 seconds slower than me at F1 Boston, which was equivalent to about 1.5 laps), and my foot did not leave the gas pedal. Because of driving too slow (unwillingly), there were 3 karts bumping into me in a row (Unlike F1 Boston, no one explained any bumping rules, so some drivers were bumping aggressively). As a result, my back turned completely red and bruised. This has never happened to me before because normally I do not let other drivers come close to my rear. After getting used to the track and fully accelerating throughout the entire track, I still could not get any closer to the karts in front of me. The staff probably noticed that my brake lights did not come on anymore when making any turns, including U-turns. Then, my speed became a lot faster all of a sudden, and I had to brake when turning. So I thought to myself, "This could actually be thrill!" But then, I saw the white flag waving (2 laps left)! Out of 14 laps, I was only driving at a high speed for 2 laps! After the race, I asked the staff if he was only limiting my speed and making it slower than the rest of the karts; he admitted. Not sure if he did that because I was the only female driver. But I think they should have asked me before the race, instead of assuming all females cannot handle fast cars/karts. Or it would have been better if they at least let me be the last driver to go, so no one could bump into me. read more

K1 Speed Boston-Wilmington - Venues & Event Spaces Near Me - Wilmington, Massachusetts

Worst experience ever. Took my son and my nephew and we were so disappointed. My Kart has some kind of problem and kept turning off, I advised the guy and he didn't do nothing,just told me was my fault and if happens again they will pull me off the race. We end up with waste money,my son didn't enjoyed because he was trying to help me and we left disappointed. Tried to talk to them to see if we could do over it again,since the first time we had a kart problem ,they denied without doubt. All the staff is rude and untrained. Not come back,and I DO NOT RECOMMEND. Try someplace else.No stars at all if I could. read more

This is for a visit on 12/31/2015 arriving at 1140am. Being someone who has experienced K1 Speed in Atlanta, GA, I was expecting the same quality at this location in Wilmington. The one in Kingston, MA is running like a well-oiled machine. However, this location opened 2 weeks ago and it seems like it could have benefitted from having some of their crew show them the ropes during the opening month. For some reason, their computers are not yet synced with the corporate computers so after waiting quite a while to be acknowledged I was told I had to re register for this location...now I bet there will be a duplicate in the system. The cashier was frazzled and could not task, making the checking in process suck because taking papers out of the printer was higher priority than checking in a line of customers. The track management is horrible. The crew is supposed to be seating the next group while the running group races. One track was running smoothly and track 2 who seemed to have the supervisor running it was doing it poorly...backing up the process. This resulted in legs being behind by about 11 minutes. For example, one driver was just getting seated in track 2 his name was being called on track 1. The races were supposed to be 20-40 minutes apart. The second star for this review is a bonus because the facilities are on par with other locations but if it weren't for its newness, is definitely just give a 1 star. I'm hoping that the next time I come up to New England in a few months that I can update this review with a higher rating! read more

K1 Speed Boston-Wilmington - View trackside. - Venues & Event Spaces Near Me - Wilmington, Massachusetts

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The stuff were wicked nice especially Darien I think that's his name? It was clean but it was kind of expensive and I didn't like how I got smashed in the back a few times by the same 2 guys and i hurt my back and the stuff didn't say anything to them and saw it happen.. didn't try the food so I can't say anything about that.. we had a blast!! read more

This place is a serious hazard run by people who don't follow their own safety rules. Aggressive drivers were allowed to bully other drivers by repeatedly hitting others. This is supposed to be go kart reaching not bumper cars. Yet the behavior was allowed to continue by staff. AFTER the END of the second race, I was intentionally rammed from behind by another driver at full speed (carts ahead of me were at full stop). The employees can remotely control the carts and chose not to. My neck hurts badly. I'll stick to professionally run SCCA events. read more

I haven't been go karting in quite sometime, mostly because the journey to F1 can be a pain. Which is why it's great to have K1 convenient to me in Wilmington. Though if you take the GPS here the map will take you to an address across the street for some reason, so make sure to pay attention to the signs. The facility looks to be quite new and the karts all look to be pretty new and battery operated. This place has two flat tracks that are fairly small and a race is 14 laps, which can take about 20 minutes. The race can start out pretty tame, but if they see your group is fairly skilled, they'll turn things up to 11 and you can use the full potential of the karts. However, never race on an empty stomach. When we got here on a Saturday around noon, about ten of us signed up to race. We asked when we would be queued up to race and they said about an hour and ten minutes. We asked if we could leave and come back and they said it would be ok if we got back in 45 minutes. So a quick 45 minute lunch later, when we get back, we ended up waiting another hour or so to race. Why you ask? Because they called us several times and that we shouldn't have left. Tell us that instead of saying it's ok to leave. The race was fun though. read more

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This place does not take COVID seriously. All on-track employees were either wearing their masks on their chin or not at all. These are the employees with the most interactions with patrons. The helmets aren't cleaned, and if you believe their little air-purifiers can kill viruses in helmets sitting 4 feet away in the minute between races, I've got a bridge to sell you. There was one employee (dude with glasses) trying to keep up mask compliance but no one was paying attention to him. The mask compliance among the employees here is so bad that this must be a top-down problem. This place does not respect your health. read more

MOLLY. MOLLY. MOLLY. While all the staff provided thoughtful and friendly service, one employee stood out from the rest. Molly was hilarious and gave us world class service all the way through. Her cheery demeanor and approachable professionalism made me feel safe and secure. Overall, the establishment was clean and tidy. The equipment was all in working order, and the karts were SPEEDY. Can't wait to do it again read more

This place is definitely 4 stars. i've been here a couple times and each time has been a great experience. When we went to the counter to get our rides, they greeted us with a smile. But only for stars because, one of your employees were taking a long time with a line of about 20 people. And being really snobby and not really doing her job. But overall it was a really good experience and will be back a lot more times. read more

Employees were very unfriendly and unhelpful. Brought in 9 of my sons friends for his birthday and they were advising us to leave the whole time. We wanted to do two races and they did not want to set up the karts or charge them for us. read more

Thank you K1 Speed! You went above and beyond for our son, and all my boys had a great time! I will be sharing this fabulous experience with other families in our position, which will hopefully bring many others through your doors. read more

I raced at K1 Speed Wilmington, MA tonight. The track supervisor, John Mills was outstanding! He is passionate about the Wilmington track, the karts and how to meld both into good lap times. I've raced at K1 in several cities, and John and his track crew put Wilmington on the "must race" list for K1 fans. I'll be back next month to race aga 12/3/2018 Update. 2nd visit to K1 Wilmington. Track crew was once again, outstanding! Argeny provided real time feedback on line and racecraft. Exactly what I'm looking for: honest, accurate and professional. If you love karting, come to K1 Wilmington. Superb track staff and focused on sharing their racecraft with you! read more

We came here, we all payed for 2 races and a membership, and you have to get the membership in order to race. This came out to like 60 something dollars per person. We assumed that once we did the first race, we would do the second one immediately after, but the guy told us the schedule after our first race and it was like an hour later. I don't understand why the worker at the front desk didn't say anything, we payed to do these two races. Why would they send us out for one without letting us race the second one. The race lasted like 10 minutes, and it took me the entire time to even figure out how to race. If you come here, don't buy two or three races assuming that they'll let you do the other two directly after the first one like would make sense. It was too expensive for a 10 minute race, and another one I didn't even get to do because I didn't want to wait an hour. read more

Amazing my 3 children ages 6-10 had the best time ever, I loved how they seperate younger juniors from older juniors SAFETY FIRST! read more

K1 Speed Boston-Wilmington - The track for juniors - Venues & Event Spaces Near Me - Wilmington, Massachusetts

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We love to go at least once a month. The staff is great, and the carts are well kept.

Fast and Fun! I would definitely return. This was my first time to a K1. Clean, racing themed interior. The waiting area was spacious. On site Snack bar. Track side high top tables available. A few games were also available to play. Staff was reasonably friendly but no real interaction with guests. I felt it was a little pricey, I spent 96 dollars for 2 people on this early Tuesday afternoon. This would have to be a splurge for me. It was a weekday special which was 35 apiece for 3 races that lasted approx 10 minutes plus 2 required memberships for newbies @ 8 apiece. I have never gone to an indoor electric track before so the pricing may be on par with other G-Kart businesses? In addition to what ever racing package you select, first timers have to purchase an annual membership. This 1 year membership allows you to race at any K1 in the US. You get the head scarf(required& reusable) a membership card and emails of your racing stats. Beyond that it seems to me like a money grab. Just tell me that I have to purchase a head scarf. Be up front about it. I don't need to see my stats. I'm only there for some afternoon fun. I don't foresee any plans to visit other tracks. I guess if I was near one I might? Before purchasing race packages you are required to fill out and sign your life away on the mandatory release form. These are on the iPads located at the end of the counter. The Karts are fast! Much faster than any outdoor gas tracks I have been too. Track layout seems like it is designed to keep your speed down. Lots of turns. It seems like you never really get to open the Kart up. No straight sections. Because of the turns the tires lost traction a lot. I'm sure this was due to my inexperience. I found that I actually had to plan and think about what I was doing and not just pound the gas for the entire time. I used the break and weight of the kart to slow me down quite a bit. The track was smaller than I would expect. There is actually 2 tracks that look like they could merge to make a larger one. Both tracks appeared as though they had identical layout. There is a required wait time between races the time length varied. When it is your turn to race your name will be broadcasted over head. I found it difficult to understand if I wasn't actually listening for my name. The steering on the karts becomes very stiff at lower speeds. An adult or teenager wouldn't find much of an issue but my 10 year old did. Keep that in mind if you bring children. A pricey, fun couple of hours. A nice break from the cold weather. I recommend going on a weekday if you can. Smaller crowd and weekday deal. read more

Please say no! It takes 30 minutes to check in. Staff is rude. Simply brought a few kids in for a race and hours later with 10 minutes if excitement it was over. Do not book a party here! Definitely skip. read more

We went here for my son't birthday party. The promise was organized races with the party and we received complete disorganization. We waited 45 minutes to start, other people were put into the race, multiple breakdowns and complete disorganization. We did two races in a row so we would not have to deal with the incompetence again and then went to a room for horrible ice cold pizza. No help, no apologies, no leadership, no organization. Do no book here. read more

If you can get time to race, it's seriously fun. However if you go on a weekend don't expect to wait for anything less than an hour. I've walked away more times than I've raced here. No reservation or call ahead system seriously lets it down. Update after K1's response: I'm aware of reservations for group events - I've taken friends and family racing via such an event. Suggestion: VIP membership that allows you to reserve race slots. $100 a year? No problem. I'd buy it in a second. My time is worth it. read more

Poor customer service overall. Very disorganized with my group. Didn't ask if we wanted to race with the people I came with. I had to request TWICE. Could have better food/snacks. Very expensive for the experience. SUPERCHARGED in Wrentham, MA was a far better experience and much more organized. read more

I showed up at 8:40 with a group of 10 people. For 2 races it should have been tons of time. I was greeted by an unfriendly desk manager who was hard to even get ahold of. He complained that we could not race due to a private event being held on the main track. when we asked about the other track he rolled his eyes and said it would not be worth our time. After considering and talking we decided to race. The desk Jocky rolled his eyes and got his manager to turn us down after giving us a plethora of unworthy explanations that took more time than just letting us race. moral of the story is do not try to come here even if they have over an hour left before they close. read more

This place is awesome! Came here for the first time about a month and a half ago and I'm definitely hooked. I don't even want to say how many times I've come back lol. It can be a little pricy; but I've found that if you buy races in bulk it's much more affordable. They get incrementally cheaper the more you purchase and they don't expire. They also run deals for cheaper races Monday-Thursday. It can get busy at times, which leads to long waits for races but haven't had anything too crazy. The staff is great and super friendly. I wish that they served better food and it would be fantastic if they offered beer; but I understand why they don't have the latter. All in all, this place is great. I find myself stopping in for a quick race whenever I have a chance. read more

This was my first time in this location but not my first karting experience. The staff were very friendly and helpful. They went out of their way for my son, whose very first karting experience was great and now won't be his last. The building was clean and the arcade was definitely small but fun. Will be back again!! read more

Very good place too go with friends. We got there got our races and raced. The karts are FAST. They're fast already but on the 2nd or 3rd lap they speed it up even more which is very fun and makes it better. Only problem is the location. It's in an industrial trucking parking lot which is weird. But besides that very good place. Highly recommend read more

I have been calling to find out if I could reserve some time for kids to race for my son's birthday. I have left several messages over the past 2 weeks. No one has returned my calls nor was I ever able to talk to someone in person. We decided to just chance it and head down today to race. It's my son's 15th birthday and we had a few friends with us. When I went up to the front desk, the receptionist was nothing but rude , like I was bothering her. She told me to go over to the computers and 'check in'. After I got 6 kids checked in about 20 minutes later, went back to reception, she then asked to check the height of 3 of the kids. Another 10 minutes of this. Once that was all done, we were back at the register, ready to go and told me it was a 2 hour wait!! Why couldn't she tell me this when I first arrived? I asked her if we could pay, put our names in and then come back in a little bit. She then told me it could be less than 2 hours and if they called our names, we would miss the race. Needless to say, we walked out of there and will not go back. Why not have an online registration system where you could reserve time and avoid this mess ? Also, why after 2 weeks have I not recieved a message back? There is no excuse. Covid or no covid. It is very poor business practice and I am disappointed. read more

The person who controlled the go-karts stop my car suddenly (despise that there are more than 3 fast driving cars behind me) and somebody from behind smashed me pretty hard. And when I asked him about it he said that it's the kart's fault. read more

Went with a group of 9 people and did the GP; 12 laps practice, 14 laps qualifying, and 16 laps race. The karts are plenty fast but wish it was a tad faster with better tires. Only real negative is that they would not let me record with GoPro on my helmet for whatever reason. Bummer! read more

Good service, had a ton of fun but just disappointed on the size of the track! this place has reasonable prices but to be honest I dont think I will ever come back, it was more of a one time thing. Good for younger kids who might want a birthday party here but if your an adult and want a go karting experience this place was alright. read more

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Place without shame bands of assholes. Not the attendants but the responsible for the race and the supervisor of the place because we were only adults and they had the face if stick to release full power for only 1 car and the rest just rolling Tire and they want to talk in the best time of the track. Lugar sem vergonha bandos de babacas. Não os atendentes mas sim os responsáveis pela corrida e o supervisor do lugar pois estávamos só adultos e eles tiveram a cara se pau de liberar força total só pra 1 carro e o resto somente rolando Pneu e eles querem falar em melhor tempo da pista. read more

6/21/2019 IVE ALREADY SUMMITED A REVIEW ON YOUR SITE BUT HAVENT HEARD BACK. Soooo obviously you don't care about your customers nor your services. So I went to your $50 event for "unlimited races". I've been to your facility in Wilmington on multiple occasions and had a blast but this one time might have changed my view of the place. To start they were completely understaffed, couldn't get anything at the concession stand. Other than that I called ahead the day of asking if they still had available tix. The manager said ya there a bunch of spots left you should be good if you decide not to purchase them online and just show up. So we just show up and I get all of my friends registered (4 friends 5 of us in total). Get to the cashier after waiting forever since they only had on register open. We tell the manger we have 5 he says okay I can help 2 right now. My friend and I go first and then the manager says "I have to make an announcement that might upset some people" and goes off to tell everyone else in line that they weren't selling anymore tickets.......I JUST TOLD YOU I THERE WERE 5 OF US. And he refused to sell 2 more tickets. Super annoying but we decide to race the 2 of us and my friends just sat around for 3hours. We go thru a couple races then finally get a third and one of the workers tells me I'm done racing for the night..it was 10:20. How are you gonna tell me I'm done racing if you aren't even closed yet? And the fact that you guys just bamboozled me by making me pay the REGULAR PRICE 3 races for $50. Unfortunately my friend that did get to race only raced once and didn't want to again cause it was her first time and didn't like it. The manager wouldn't let us transfer the unlimited races to either of my friends that actually wanted to race unless they were to pay for each individual race and wouldn't give her a refund. I guess that was our fault but a little compensation would've been nice. What kind of event is this and what do you guys think you're doing? I've always loved going here in my free time but I don't think I will ever again just because of the how rude the workers were and the fact that this is my 2nd review that I've written but the first was submitted directly on their site so no one would know my frustration publicly and i haven't gotten a email back. Hence why I'm writing this one so everyone knows not to go to their $50 unlimited racing events. So all and all I'm done with K1 Speed. DO NOT WASTE YOUR TIME AND MONEY AT THIS PLACE!!!!!! read more

Came on a Sunday with a group of about a dozen friends, to K1 in Wilmington. We had an amazing time. The check-in process is easy. Fill out an online form, then check in with the cashier. As a group we got 3 different races - a practice race, a qualifying race, and then our competitive final race. It's an awesome way to get a feel for the carts, the track, and your competition and then battle it out. The carts are SUPER fast - it's a great experience. The venue is great. Easy to get to, tons of parking, the staff was very accommodating of the group and our plans. We'll definitely be back again. read more

They control your speed remotely WHILE you drive. Also, they give you more speed at any point in the race. It gets so confusing while you're driving. I've hit the curbs multiple times due to their stupid remote controlling. This never happened at other facilities like X1 or APEX. The race control guys are very condescending. One of them told me "even you're Michael Schumacher we will control the speed." WTF!? REALLY? Why the hell am I coming to "race" to your stupid facility when you are going to control my car? I have already signed the waiver so just trust the drivers and let them race!!! They just don't let you get the feel of the car to come up with a strategy to attack the track. Most of the staff is rude. A smile would be nice. It seems as if they don't even want to be there. I've had it with this place. Worst experiences ever!!! I thought I'd give this place a few shots thinking it'll warm up to me but noooo, "we want to keep our precious little stupid cars in mint condition by COMPROMISING your races." X1 Boston down at Braintree is wayyyy better if you want a real racing experience. K1 speed Boston is literal $#!7!! read more

Small track. Nice cars. Terrible track management. Having driven almost every high speed track in New England its refreshing to see a new electric car track in town. Less noise. No exhaust. Quicker recovery. Note that coming in first time = driving the slow cars/track. As well as being out in track with kids and super slow drivers that don't understand basic passing/bumping rules: one kid sending me head on into the guardrail only to bump me again on pass. Where's the track master? Check in equally a mess, as others pointed out. Come here for the cars. Get a group that occupies all the cars. And try not to expect much from service side. Until this service + training improve that's best recipe for success here. read more

If I could leave 0 stars I would this place is a joke. 100 bux for me gf her son and goddaughter and they cant even race us together. Then the manager lies and says we can upgrade after we try 1 race and they try to charge us another 75 bux. The whole time he sits in his office having another employee deal w situation. This place SUCKS read more

This place is ripoff and was not fun at all. The biggest problem is that they set the speeds on the cars differently depending on skill- which is a great idea- except they mix the standard and high speed racers on the same track. I had absolute assholes bumping me the whole time because they were pissed i was in their way and the race controllers did absolutely nothing about it. On top of that they made us wait 40 min for our first race because they didn't have both tracks open. So sad because when you aren't being intentionally rammed it is actually fun. read more

Pretty subpar karting. They told us the karts go 45 then didn't mention until we paid that they only give us half power and there are no refunds. They then said they would increase the speed after seeing us race but it really just seemed like a ploy to get us to do more races. After one race they told us they would ramp it up then on our second really wasnt a big difference. Races are also pretty short. This is my first ever yelp review but felt I had to go out of my way to share this. Overall, do not recommend. Make a trip down to f1 in Braintree. 1000x better. Also staff were not friendly. read more