I dropped my car off at Discount Tire on Friday night after a tire blew out while I was driving…read morefrom work to my house. The appointment was set for Saturday, but when I got there, the car's battery was dead. I asked for help, but no one would assist--I had to call a tow truck myself. They ignored my appointment, prioritized other cars, and the person who moved my car couldn't even drive manual, almost burning out my clutch. I left explicit instructions that the car needed to stay on to recharge, but they ignored it. When I got the keys back, the employee read the instructions, acknowledged they didn't do it, and just handed me the keys. I nodded, frustrated, and left. I went in expecting real support, but got rude, negligent service. Despite my family member's past good experiences, it's clear they only go out of their way to help female customers. I will never return, and I strongly advise others to avoid this shop.

Very good place to go get new tires............people r friendly..................good prices for…read moreyour money

Address is actually located on 1000 N 4th st. Highly…read morerecommend you give this shop a try. Humble older man gave me a good price when other shops didn't have my tire size. Completely professional and good quality tires.

It is now called " Javi Tires & Wheels". I was sketched out about taking my vehicle to a tire shop…read moreto get my tire fixed because they would have to go inside my car and drive it in to a bay during this pandemic. They had me back up and never went in. They had my tire fixed and back on the road in less than 15 minutes.

We were on our way to get the windows of our BMW tinted, when we noticed a flat tire. Thankfully,…read moreacross the street from the auto tinting shop there was a tire shop, which we decided to go and see how much it would cost to change the tire. The price was very reasonable, so we ended up changing all four tires. The service was quick and efficient.

Had brake rotors resurfaced. They had them ready in 1 hour. Definitely would do business with them…read moreagain.

I have used them several times over the past couple of years. Every time my experience has been…read moregreat. From replacing or repairing tires on my car and horse trailer to doing some suspension work and they have done good work at a fair price. They even charged me less than the quoted price for some of the work. Fair and honest, it's hard to find these days. I would highly recommend giving them a chance.

Genuinely the best service! My family and I were driving to California for a trip and got a…read morehorrible flat tire that popped. Being scared, I anxiously drove to this spot and they were on my car as soon as possible! Immediately got helped and they changed my tire and fixed the bumper in less than 10 minutes!!! AMAZING! So glad I found this hidden gem!

Very good service ! Explained work that had to be fone clearly . Work completed on time .read more

The incompetence of this place is a masterclass in bad business management. I almost believed I was…read morepart of a hidden camera prank show. I had a really disappointing experience at this shop. I came in with a very specific service request and even provided clear, detailed instructions. Despite that, the staff immediately started pushing for a full diagnostic and began listing a bunch of unrelated issues they claimed needed attention. I told them up front that I did not want a diagnostic--I just needed a simple software update. To make things worse, the main mechanic wasn't even available, and the staff seemed completely disorganized. They couldn't even locate my vehicle in their system, even though they were holding the VIN number in their hands. It felt like they were trying to upsell unnecessary work instead of listening to what I actually asked for, and to be given a ridiculous quote, when the so called mechanic has not even seen my vehicle was the biggest red flag. I didn't feel comfortable leaving my vehicle with them, so I left and took my business elsewhere. Definitely won't be returning.

¡No dejes que sus elegantes coches brillantes te engañen! Fui como un tipo promedio que "no conoce"…read morede mecánica y pedí un servicio de frenos. Me aseguré de haber sido completamente claro del trabajo que quería hacer. Luego procedieron y pensaron que no me daría cuenta de que no reemplazaron los rotores como les pedí originalmente, lo cual es imprescindible cuando están desgastados. Una vez que los pillé en su error, intentaron corregirse a sí mismos y cambiarlos, pero no tenían rotores en inventario, así que me dijeron que tenía que esperar hasta el día siguiente y querían cobrarme por los rotores POR SEPARADO cuando era un mal diagnóstico de su parte y generalmente es un trabajo todo en uno. Pero de nuevo, intentar cobrarme de más y que sea su error está mal. Cuando me enfrenté a ellos, comenzaron a poner excusas y se pusieron a la defensiva, tratando de culparme por "no ser claro" de lo que quería que se hiciera, a pesar de que fui quirúrgicamente preciso de lo que necesitaba que se hiciera. En general, casi me gasto cerca de $800 USD en los frenos delanteros y ¡ni siquiera eran originales! ¡Cobran precios de BMW por piezas OEM! Sé que el sello puede ser la única diferencia, pero aún así debería costar menos que el original y para cobrar más caro es simplemente malo y sentí que se aprovecharon de mí. Afortunadamente, rechacé el servicio, pero es seguro decir que nunca más volveré a hacer negocios con ellos y te recomiendo encarecidamente que hagas lo mismo si valoras el dinero que tanto te cuesta ganar. No te informan adecuadamente y aprovechan tu falta de conocimiento para salirse con la suya tanto como pueden. Te recomiendo encarecidamente que lleves tu BMW o cualquier otro coche a Carlos en BMW y MINI Auto Repair en Main St. Me ayudó a arreglar todo este lío y fue muy profesional, conocedor, servicial y repasó todas las opciones disponibles en piezas originales, OEM y de otras marcas antes de las reparaciones. ¡Lo suficientemente seguro como para decir que contaré con él para todas las reparaciones futuras y que ha ganado un cliente de por vida! Te han advertido.