It is with immense pain and sadness that we share our devastating experience with K9 University in Washington, Missouri. We entrusted our beloved Hazel, a 2-year-old King Charles Cavalier, to K9 University and Vicki Russell, the owner, for one week of boarding and training. Tragically, on July 19th, we received the horrifying news that Hazel had been brutally killed by Ms. Russel's own dog. According to Ms. Russel, she allowed her large dog to interact with Hazel unsupervised, leading to the vicious attack that ended Hazel's life. Ms. Russel described the attack as her dog "shaking Hazel like a ragdoll" and snapping her neck, leading us to believe death, although violent, was quick. Not so. The staff at the crematory informed us her injuries were far more serious and gruesome, suggesting she suffered a prolonged and brutal attack. Adding to our heartbreak, we since learned this is not an isolated incident. A similar incident occurred in 2023 indicating a disturbing pattern of recklessness. As a licensed professional, Ms. Russel should be held to the highest standards of care. Unfortunately, her actions, or lack thereof, resulted in the needless death of our beloved Hazel. It's deeply concerning that someone who presents themselves as a professional dog trainer would allow such a tragedy to occur--not once, but twice. Please do not take your dog to K9 University. The risk is simply not worth it. Protect your dog so you don't experience the pain and tragedy we have endured. No family should have to experience what we, and particularly our sons, are experiencing. It's heart wrenching beyond description. We love you dearly Hazel. Rest easy sweet girl. read more

Would give Zero Stars if it were an option. I cannot in good conscience recommend K9 University in Washington, MO. The owner has shown a shocking lack of responsibility, empathy, and competence in caring for family pets. In 2023, a tragic incident occurred where a dog in her care was killed by her own dog due to her negligence. Instead of learning from this horrible mistake, she allowed it to happen again in 2024, resulting in the death of yet another beloved pet. This pattern of carelessness and disregard for the safety of the animals entrusted to her care is unacceptable. The owner not only fails to provide a safe environment for dogs but also breeds dogs without taking responsibility for their well-being. Her lack of skills and resources makes it clear that she should not be in charge of anyone's pets, let alone those who are considered part of the family. Please think twice before trusting your pets to K9 University. The owner's negligence has led to the tragic loss of two innocent lives, and it's clear she doesn't care enough to prevent such heartbreaking incidents from happening again. read more

Great experience great staff very accommodating and the most adorable puppies! My dogs have been so happy going to training and daycare I recommend them to all my friends read more

ZERO STARS! A friend's dog was murdered by the owner's dog and to find out this is the 2nd time their dog has killed another. Very upsetting. They should be closed. read more

2 dogs dead. dogs are not safe in care of this place. please do your research before boarding with this place.

This place is negligent and two dogs have died in the care of these people.How disgusting. Do not go here.