Everything was below standard of care Call bells didn't work all the time was a long time in answered Letter was sent to administrator but no response back. read more

Do not send your loved one here. This nursing home changed ownership during COVID and the level of care disintegrated. I relied heavily on phone updates since I lived out of state. Answering the nursing station was not a priority to staff. Mother had dimentia and could not converse on the phone. On one call, the nurse lied about bedsores. This speaks volumes. We were not informed that our mother was bed ridden and had bed sores. We found out just before she died that she lost 17 ponds from late November 2019 until her death in January 2020. The facility's doctor put the cause of death as Covid. We were never informed in advance she had Covid. My brother lived nearby but Covid rules at the facility kept us outside her window. Prior to the change of hands, when the business was called Audubon, we felt the quality of care was good. Shocking and so sad. read more

I have a very good friend living at this facility. She has shared that she can only have one shower per week. This is totally unacceptable and unhealthy. Also, to save on expenses, per new ownership and management, meals and snacks have been reduced drastically in portions for these residents. She is not treated with care, and the staff has no concern for the well-being of these residents. Patients experiencing pain and discomfort receive delay in medical attention and emergency care. The environment is poor and leaves these residents with loneliness and feelings of despair. A communication with Pennsylvania's local Congress representative will be initiated. read more

The administrator is clueless but uses her title to belittle everyone and unless you're a male that gives the attention she seeks, or the social worker who is running the place into the ground, your opinion and suggestions do not matter. You will NEVER be right and if you are right she will take your suggestion and tell everyone it was her own instead of giving credit where it's due. She can't ever take being wrong. She is more worried about decorating a deteriorating building than about patient care and supporting her staff. When staff attempt to get the supplies that they need to actually fix REAL issues in the building, they are denied that because leather chairs in the lobby and new table clothes are top priority over a leaking ceiling. When staff complain about her lack of management and support, don't even bother taking those complaints to HER boss (aka the RDO/Owner) because you will be fired in retaliation. HORRIBLE company to work for. There is zero structure. Zero support. Zero care from the very top all the way down to the bottom and when you voice your concerns, they just throw you away (fire you) instead of fixing the actual problems at hand to provide a better work environment and better patient care. Patient care is not a priority here. read more

Don't work for this company, they don't pay you I'm waiting 5 weeks to get paid. They are not professional and lack the right supplies to take proper care of the resident. read more

This facility is a mixture of nice and helpful people to some unprofessional behavior. I talked with some nice and helpful workers. However, the phone would ring, and no one would answer it. They eventually hung the phone up on the other end. This happened to me at least 3 times. I was calling for my sick father. read more

I'm not sure where they found their new administrator Josephine from. She seems overly concerned about calling workers into her office multiple times a day then fixing the staffing issues that the facility has been experiencing for sometime now. Residents are forced to stay in bed due to the shortage of help which is extremely unacceptable. Or how residents are being double briefed due to them not being toileted or changed because of the lack of staff. Josephine needs to be more focused on hiring more help and less on pulling workers from away from their job duties for non sense. For her to be in management she's extremely confrontational, problematic and very hostile for her to be in management. Creating a hostile work environment is never good. If you are a licensed personnel avoid this place at all cost and protect your license. For family members also avoid this place at all cost because your loved one won't get the proper daily care that they are in need of because of the shortage of staff. read more

If I could give this place a negative star I would. DO NOT LET YOUR FAMILY MEMBERS BE SENT HERE FROM THE HOSPITAL OR BY CHOICE! It's so bad it's hard to believe places like this exist outside of a third world country. It all started in Dec 2021 when my father was going to be released from LGH and needed to go to rehab. The rehab hospital on 741 only accepts patients that will be going home. We all knew that dad was going to have to enter a retirement community at the end of his rehab stay so the rehab hospital wouldn't accept him. We put our trust in the hospital social worker that she would find someplace nice for him. We even expressed our desire for where we wanted him to reside permentanty and she said she would check if they had openings. We told her we can pay and don't need to rely on 1 star facilities from Medicaid. We trusted her, which was the first mistake, second was selecting Kadima, at her recommendation from the four 1-star subpar facilities she said "were the only ones in the county to have openings". So Kadima he went to complete therapy before moving to a nursing home. This place is God awful, starting with their policies because at this point we weren't even there. Even though he was coming from the hospital where he had been for 2 weeks, passed a covid test the day of release, Kadima quarentined him for what was supposed to be an additional two weeks. That meant no visitors, even attorney visits as we were trying to set up POA, and no interaction with other residents and activities. Dad had a history of depression and we were worried, not only for his mental well being from being isolated. Our other concern was after admittance we read reviews and feared for his safety. Because of problems holding and operating a cell phone we couldn't communicate w/him unless on a land line, which they refused to allow "because there is only one public phone". Additionally they were impossible to get ahold of most days. Sometimes the phone would ring and ring, other times someone would answer and literally hang up. They didn't know if they had a fax machine. The man in admittance who was my sole contact was rude, and tried to co-orce me into signing "admittance documents" that gave consent for the nursing home to take ownership of my dads house, property, and incoming income, except for a $40 monthly allowance. Obviously I refused. I fought with this man every chance I got, over their overly strict policies, lack of communication, and questionable business practices. Finally after a week of making a fuss to anyone that will listen, the doctor at LGH made some calls and they made the "executive" decision to relax the quarantine. The first time I got to visit dad after a week of him being there I was told I would need to get a rapid covid test at the door ( I did not), that I had to be masked (the staff had theirs at their chin). The smell was overwhelming strong of feces, it was hard to keep the vomit down. The residents looked like zombies, draped over in wheelchairs in the hallways wearing only hospital gowns. Moving from one wing to another required unzipping what appeared to be a cut open body bag to make a makeshift curtain. There were only a few staff members present, with 2 of them outside smoking at any given time. It was less than professional and the worst medical facility I've ever witnessed. Dad's room was bare bones and generic. He praised the staff, as some were working upwards of 12 hour days due to staffing. Most were from an agency. He said staff changed from day to day, and with the exception of one lady he never saw the same person twice. Most days there was one nurse and one cna on duty for 90+ patients. As I walked the halls some of the more alert patients begged me to change them or get them out of there. One night my dad needed changed and had sat hours waiting for someone to assist. My husband ended up going up and cleaning and changing him. Dad also said that once the physical therapist didn't even show up! Fortunately we are very hands on, and not afraid to make some noise (case in point contacting the LGH doctor to allow us to see him). He had cheerleaders on his side, I suspect most of these old souls are alone and discarded, and don't have people looking out for them as dad did. Those horrid conditions and the look of the residents haunt me to this day. read more