I've been a huge fan of Black Swan for years and have attended several art events at their studio…read moresince 2011. I finally got the opportunity to work with them for a large family vacation and it could not have been a better experience. Not only was the quality of the shirts and printing perfect, but the communication and attentiveness was wonderful. Brian was the absolute best to work with and made sure our shirts were perfect.

I have been using Black Swan as my print shop for at least 4 years now for all of my shirt designs!…read moreAnn has a great team and they give consistently good printing quality and excellent service. I would recommend to anyone.

Drew and his team have always done an amazing job with the embroidery on all of our orders. We had…read moresome jackets & polos done with our company logo, and the team loved them! He always pays attention to detail and is flexible with adjustments. 10/10 recommend if you are looking for a great embroiderer.

This is my GO-TO for merchandise printing. I've been using Drew's service since I started my…read morebusiness in 2014. I get great customer service, excellent products, and fast communication. I started with printed shirts - now I print fanny packs, hoodies, hats, and more! I highly recommend Drew and his company.

AlphaGraphics on Richmond does outstanding work. They have done a number of jobs for me and they…read morehave always been ready before the promised date with great quality. Highly recommend.

I can't say enough great things about this business. My younger brother passed away very…read moreunexpectedly and the funeral home didn't offer prayer cards with a photograph on them. I reached out to AlphaGraphics and asked if there's any way they could do a prayer card with a picture and laminated all by the funeral Friday. Their communication was excellent, they understood I was going through a very difficult time and were patient with me and made sure I was happy with the design before printing. The cards are perfect and exactly what I wanted and such a special tribute to my brother. I honestly can't say how much it meant to me that they went above and beyond to get these done so quickly for me family and me.

We've had an empty wall over our couch since we moved in 4 years ago. Recently, we decided a large…read morephoto from our trip to Japan would be a good choice... but really thought a plain ole image would look pretty cheesy. After a bit of research, we managed to end up at Canvas Press. To fill the large space, we thought a tri-panel canvas would be the best balance of style and taking up space. I have to admit I was concerned the image would appear grainy or just somehow not look right stretched. All my fears were unfounded as the canvas exceeded our expectations. We actually had a party shortly after we hung it and got a ton of compliments. Prices were very reasonable, especially considering the coupon I found. Our canvas, which is 32"x48" was actually less than the cost to frame a similar sized print. Shipping was "holy crap" quick with ordering on a Thursday night and getting it the next Wednesday (despite choosing normal shipping). That includes getting our proof back within 24 hours and approving it on a Friday night. They also include these awesome "beehive" hangers that make hanging things, especially multiples, amazingly simple. The best part was the hand written, personalized thank you note we got in the mail today. They shamelessly plug Yelp on it, but I can't blame them... it worked! I uploaded the image, check it out. Now that's a company that knows how to make their customers feel special. Bravo Canvas Press. Bravo.

The work to be done when your company merges with another is overwhelming. My part was to get our…read moreold name replaced with our new company name. One of those was 3D letters mounted on the wall of our lobby. Due diligence found these letters to be double face taped up with heavy duty glue, thank goodness no screws. Of course the new manager had to try to remove them and ripped the wallpaper off. Based on the one inch depth of the letters, I could get a canvas mounted to cover them. The search began and I found Canvas Press who could put our new Logo on canvas for a reasonable rate. They advertise gif image could be done, but I had an EPS file. Requesting a quote via email, they were responsive and clear on their answers. I sent them the EPS file and had a copy of the proof within 24 hours. Once I approved it, and another 24 hours it was done. When I picked it up, I explained I need hooks to hang it. They gave me a small bag of hardware. Now the lobby has our new name on canvas covering the old letters and ripped wallpaper. The canvas size I require is W46" x H16" X D1.5". The price was under $200.00 and it looks great.

Amazing! They did a fantastic job!! And put on a ton of images on the same gang sheet so very…read morelittle waste & the colors are vibrant, it's been over a year since I ordered a gang sheet for Tshirts for the dance team & the quality was excellent! I highly recommended and will never go back to screen printing!

Love the service, they are fast and reliable and the customer service is great! Will give them a 5…read morestar rating.

Never got my product. Never got a refund. Many people in the same situation. I lost over $50…read more Horrible experience

Poor Service. Diminished Print Quality. No Integrity…read more Earlier this year, I printed a new batch of shirts for my fraternity's chapter alumni association. I emailed the inventory, mockups, and vector files to Tania like we've always done. When I dropped off the shirts, she printed a paper copy of the front/back designs and trimmed the excess edges to make sure they fit *both* the shirts and hoodies. When I returned to pick up the order a week later, I immediately noticed some of the graphic details were compromised by the ink because my artwork had been shrunk w/out approval; an ink-saving measure they'd done on previous shirts. I showed the problem to Jr., but he tried to suggest the artwork details were drawn too small before I explained there were no issues with the initial printout. He went to the back office and spoke w/ Tania privately before eventually admitting they resized the front image; supposedly to ensure it fit the hoodies... But nobody contacted me. I realized he was deflecting at this point, so I stood firm on the fact that we'd already checked the design size for compatibility before I left the shirts for printing. That's when he assured me they could "enlarge" the graphic details on any subsequent batches; although there was no offer to compensate me w/ a refund or discount on this order. The shirts were not satisfactory, but given our history and my delivery schedule, I still paid for them. Based on Jr.'s assurance, I returned w/ a reorder in October. I dropped the shirts off and left a message for him to call me. After 2 days, I went back to the shop, and he started making excuses for why he hadn't called. Since I was operating on a tight schedule, we discussed having them ready by the following week. I asked him to do a test print like we've done before, but he frowned like that was asking too much. He countered by offering to let me see the film before they started printing. Early the next week, Cassandra called to verify if I received the "new price quote" via email. Juan's wife and I spoke briefly over the phone. She indicated the shirts would cost more than double my usual rate, and there would be a charge for them to adjust any graphic details. She initially tried charging me $70.00 for screen setup costs; more than triple what I've previously been charged on a front/back reprint. I explained the agreement b/t Jr. and I involved enlarging the artwork details as needed, but she dismissively stated, "He doesn't know anything..." Although the price-jackin' was deliberate and sudden, my schedule was already compromised. Therefore, I approved the print film; expecting the merchandise to be produced exactly like the provided mockup. When I returned to pick up my shirts the following week, I checked the image details, which appeared fine folded in the box. However, once I got home and laid the items out, I noticed the front design was carelessly printed off-center... On every single shirt! Now I'm pissed and had to drive right back to New City to show the error to Cassandra. I also provided two shirts from the first batch to show that the design was originally *centered* just like it appears on the mockups. Juan's wife was on the phone and told Cassandra to refund me for the screen printing, but she did *not* offer to compensate me for the shirts they ruined. Jr. was also there and said absolutely nothing. Juan's wife quickly volunteered to return *all* of my archived films after I questioned her sudden price increase during our previous discussion (although they still have the electronic file attachments). However, when I picked them up, she had only assembled a partial amount. When I pointed out there were screens missing she mentioned they usually charge $5 per film like that was supposed to override the ones missing. I tried stopping by the shop to speak w/ Juan directly right after he returned to work, but his wife ran interference by dismissively insisting that he was "unavailable"... At this point, I was completely done w/ her funky attitude and simply chucked the deuce. So much for reaching a satisfactory resolution.‍

Keith is always there for me. Gets my jobs out fast and with quality…read more Captain Jeff

Great custumer service and competitive prices. Keith has been in the business for 25 years and it…read moreshows.

These people are horrible at communicating, they owe my Son equipment supplies that he hasn't sent…read more. It's Been 3 months ! He's ignoring us and has basically kept our money. You need to refund Gage ASAP Randy!! You won't be able to hide from the bad Reviews if you don't take this seriously!! Don't do business with these people unless you enjoy getting ripped off !

My experience with Randy and Donkey Paw has been great! I only wanted 6 shirts, and he was willing…read moreto print them, although it was slightly more expensive. Most places require a much larger minimum, even if you are willing to pay more. In fact, I called a ton of places and this is the only place I could find to print so few. I might be the least artistic person of all time, so the image I created was apparently of very low quality. Randy was super helpful recreating the image and getting them printed. Overall... A definite recommend. And the inside of the warehouse is awesome!