Went on a Thursday morning to get my oil changed and safety inspection done. They told me right…read moreaway that inspector (who is also store manager) is not in site. Which was fine. But he will be in store on Friday and Saturday. I can leave my truck and they will call me when it's done. No telling how long it will take to complete inspection. Anyway I asked for the oil change and tires rotated. Paid for the premium synthetic oil price. One of the mechanic comes back with my cabin filters on hand, asking me if I want to change the filters. My truck is doesn't even have 11K miles. Filters aren't even dirty. Minor annoyance, but I told them no. Problem is one of the other mechanics comes to me, and tells me that my wiper blades are UNSAT and it will cause my truck to fail inspection. My wiper blades always performed well and I never noticed any shortcomings. I asked how much are the wiper blades. It's 40 bucks a piece. They tried to up-sale 80 dollars worth of stuff by lying to me. After oil change, as I am driving away; I see the cabin filter cover laying on top of my passenger side dash! WTH! Never asked them to take it off, they never even put back that cover. I found out my wiper blades are fine from the inspector (manager) when I tried to drop off my truck on Saturday morning. After.... I told him to look at my wiper blades before he does anything else. I got a call 2 hours after I dropped off my truck, telling me they can't do the inspection because one of the meters they need to complete emission test are broken. And the manager had the audacity to tell me, " my boss wants me to charge you for doing fuel pressure reading test, but we are not gonna charge you." with a patronizing tone as if he is doing me a favor!! Incompetent and lying staff. Absolutely do not recommend. I will never seek their services, and will tell everyone I know in this area not to get their services.

This is my go to place for oil changes. The employees are super friendly and helpful. They don't…read moretry to upsell you things that you don't need. I am always able to pull right in and am taken care of quickly. They have a nice little waiting area for their customers which makes it comfortable while you are waiting. I'm typically in and out of this place in 30 minutes. I highly recommend it!

Awesome location! Robbie was such a great help! Very attentive and informative I was honestly…read moresurprised with how fast the team had me out of there. Very rare these days. Highly recommended this specific location! Definitely changed my opinion on the company. I visited a Monro just blocks down from this location on 3145 W Liberty Ave which I personally wouldn't recommend. Thank you so much to the other two team mates who were welcoming!

I have a 2015 Kia that has its fair share of problems so I am so thankful to have a go-to place…read morethat is fast, reasonably priced, and has friendly and helpful staff. It takes the stress out of having car troubles. Totally recommend!

Even if I weren't a girl going to a mechanic's, this would be a five-star experience…read more But, especially given the stereotypical experience -- you know, where a mechanic might try to sell the naive girl "headlight fluid" -- this was a refreshing experience. Jon, who is I believe is an assistant manager, was very friendly and candid. And when I had questions about a particular repair they recommended for our vehicle, he used a handy diagram, right there on the counter, to explain what particular terms meant. There wasn't a trace of condescension, nor did he use any of the common tactics, to try to pressure me to into certain repairs. He was just factual and friendly. Interestingly, another customer piped in at one point, to tell me what straight shooters they are, here. (He'd heard me on the phone, explaining the worse-than-expected diagnosis to my honey.) I think that says a lot, that a random dude wanted to vouch did the place. This location is very handy, if you're in the South Hills. It's in the same plaza as the Giant Eagle and Walmart, on Library Road, across from Brightwood.

if there was such a thing as no stars that's what this place would get. My husband and I went to…read morethis Firestone to purchase 4 tires the salesperson tried to sale us the highest tires that they have telling us we can open up a credit card so we both tried and was not able to which was a blessing in disguise. We then decided to buy tires on line which was 1500 dollars cheaper when we bought tires on line they offered installation for an additional charge. The salesperson then said oh I could have showed you cheaper tires. So we opted to have tires shipped to Firestone to have them installed. We had to go through so much because they couldn't find proof we paid ahead of time. I had to send proof that we already paid. Finally they found it so my husband ask to get a alignment they quoted one price and when we went to get car it was over a hundred dollars more they charge us this without even calling to let us know this. I will never go back here because this place try and get every dime they can get. They were very unprofessional!!!!!! I will be calling cooperate to report this experience.

Wanted to give a shoutout to the amazing crew at Jiffy Lube on Greentree Rd. My boyfriend recently…read moretook my car in to get serviced and, as per usual, the team delivered with exceptional service and reasonable prices. Thank you to Ronald C., Brandon M., and Jessie R. for helping us get our Mazda in tip top shape! We appreciate you and will absolutely be back once the next oil change rolls around.

I called Jiffy Lube on Wed to have my oil changed. The mgr said he'd order the necessary oil…read morefilter but didn't. I called the next day and a mgr from another location was working in Greentree and ordered the filter. On Friday, I stopped to have my oil changed. Neither manager was there, but Brandon M. took care of me by finding the ordered filter and sorting out the processes and oil change. He was polite and helpful in every way. Customer service is not great anymore, no matter the business, but I can say that because of Brandon, I will go back to the Greentree location again. Well done!

The staff all worked really well together as my battery ran out right in front of one of their…read morebays. It was a bit stressful for everyone, including me, but they handled things very well - ordered the battery for my car which arrived in 20 minutes, put in in professionally, and made sure that it was the battery and not other things (e.g., the starter) before I left. They had a positive attitude. I see a lot of complaints here, but in a world where no one wants to work, I am glad everyone on this team was working there today.

I've gone there 2 times with 2 different cars, both times the same story. We can't change your oil,…read morethe plug won't come out. You need to take it somewhere and get it fixed. I don't think they know how to change oil.

Super friendly professional quick oil change! Smaller seating area but it was clean and welcoming.read more

Had 2 tires that I needed installed. The entire staff very very nice and professional. The price…read morewas cheaper than the other places that I checked with and I only waited about 20 mins! Great value overall.

I've gotten several oil changes and inspections here. Jim always treats me right. No bs, no…read morecheating, honest and fast. He's my local go to.

I took my car to JMJ Automotive on Friday. I picked my car up bright and early on Saturday. I…read morereceived a call Monday telling me they did not charge me for my oil change - just my state inspection. (When I called, I was told it would be about $35 for an oil change. They called asking for $68. So almost double what they quoted me for DAYS later). I told them I would pay, but it is ridiculous for them to call me days later and ask for more money. They told me that this happens often, and people are more than willing to pay over the phone. I told them I am not trying to skip out on paying, just its crazy for them to call asking for more money days later. An attitude from them was immediately received. If this happens often, then it is something that needs to be fixed. I will not be bringing my car back to them. Very disappointed.

Andrew was extremely kind and helpful for this PA newbie, trying to do what's best for me given all…read morethe requirements and timelines for getting a new license, registration and inspection. He got me in by my deadline, and got me done within about 2.5 hours for a price that is competitive with many other places -- about $65. Better yet, with my sprained wrist I asked if they could get my old plates off since I was failing against nine-year rusted screws in a city where I know no one, and he happily obliged; I know it only takes two seconds with super tools (and good wrists), but it was still something I had struggled to do and needed help on that wasn't at all something they had to say yes to. Bottom line: Fair pricing, EXCEPTIONAL HUMAN-centered customer service. They get my vote and my dollars.

I tried to schedule a PennDot inspection here but the woman who answered my call, Crystal, was…read morequite rude. I took my business to Factory Tire on Saw Mill Run Rd and my car inspected immediately by two courteous gentlemen. I hope the people at Meineke in Castle Shannon are in n a better mood when you call. Cheers!