I suffered a very painful back injury and the doctors at the Metropolitan Washington Orthopedic…read moreAssociation treated me and properly guided my care until I got better. The wait to see the doctors were long but once I got to the treatment room I was treated with care. In addition the office staff took care of the paperwork I needed as it was a worker's compensation claim and it was handled professionally. Moreover I was referred to competent specialist for further treatment and surgery. As an attorney representing clients injured in car crashes I routinely referred them to this office where they were treated and recovered from their injuries. Ft. Washington, Maryland.

The receptionists are very rude and unhelpful. You call and they immediately put you on hold. When…read morethey tell you they will call you back, they don't. If you call them back, they yell at you and tell you that you have to give them time to call back even though its close to closing. They don't let you get anything out. When you go into the office, you can see why they put people on hold. They talk on personal phone calls or to each other. They wouldn't get a pre approval from my insurance company so the specialist that I needed to go to had to do it, and said they didn't understand why they weren't going to do it. I have had nothing but nasty encounters over the phone and in person.

Every time I come here it's at least an hour wait past my appointment time. I have no idea how…read morethis clinic can get away with this.

Military hospitals of this size are hit or miss but this one is decent except my last experience…read morewith my teenage daughter. Im giving them 3 stars...due to generally good experiences with quality providers. The customer service and process changes without informing patients which affect their personal health is inconvenient, inconsiderate and not in line with DHA standards of quality healthcare for the military family.

Care Quality Office Experience…read moreDr. Panahy had been my primary care physician for most of the 28 years I've been with Kaiser Permanente. I found her care to be excellent. She always spoke to me at length regarding my health and was always on top of whatever test, labs or Rx's I needed. Dr. Panahy was an excellent physician - caring, cooperative, informative and spent time with you despite the requisite 20 mins. that was usually mandated for appointments. I will miss her and when I think of excellent physician, I think of her. RIP. Andrea Sommer

Dr. Panahy has been my primary care doctor since 2004. Her practice has grown a lot since then -…read morelast I heard, she's no longer accepting new patients. I usually have to schedule my physicals a month or two in advance, and if I'm sick and need to get seen that day, I almost always have to settle for someone else in the practice. I usually don't have to wait long to be seen, and the practice seems to run fairly efficiently, aside from a recent frustration in getting a prescription refill. I find my annual checkups very helpful. Maybe it's just that I'm not trying to swaddle myself in a paper jacket and wrap - they usually give me a cloth gown. The office seems to schedule at least 30 minutes for annual checkups. Dr. Panahy is thorough, easy to talk to, and never seems rushed. She takes time to explain things, is well-informed, and is gentle during exams. She's been flexible with writing referrals, prescriptions for nonessential stuff like allergy meds and daily vitamins, and refilling prescriptions from specialists. The followup is fairly standard. If my labwork is normal, I get a letter in two weeks or so telling me the results. Dr. Panahy does call to discuss abnormalities. I haven't seen Dr. Panahy for any acute conditions, so I don't have a good feel for how she does with diagnosis. The other physicians in the office are okay.

I feel like I need to offset the review below... I'm sad that Dendroica had a negative experience…read more It's probably weird to say you love a doctor's office, but I LOVE this place. I "interviewed" many nephrologists in the city before deciding on this practice. I knew I would require lifelong care, so choosing a physician who was not just competent but also "got me" and my lifestyle was extremely important. Dr. Habwe is amazing-- one of the most capable, compassionate doctors I have ever encountered. She has 100s of patients, but somehow whenever you speak to her, you feel as though you are her only one. I not only feel completely confident in her care, but actually look forward to seeing her. She is also incredibly tenacious about helping you get necessary care from other specialists, when necessary. Full time doctor and advocate, and part time social worker and confidante. The best in the city, as far as I am concerned. Additionally, her front desk staffers-- Sandy and Eleanore-- are lovely. I got pre- and post- kidney transplant hugs from both of them. (and of course, they are helpful in terms of scheduling and lab follow-up work, too). Nephrology Center also has an in-house nurse to draw labs, which makes the whole process incredibly convenient. I've also never had a problem with insurance or billing. Dealing with a short term or chronic health ailment is never awesome, and of course we'd all prefer never to see doctors at all. But if you have bean troubles, I'd never hesitate to refer you to this practice. And if you see them over the long term, I bet they become like your extended family.

This place is absolutely awful. I had a routine urine test which they said would take one day. Dr…read more Khan said he would call with the results as soon as he got them. Weeks went by and nothing. I called many times leaving a message; no response. Finally, 6 weeks later I get a call from the doctor saying that I submitted insufficient quantity for the test. I felt so enraged. I chose this place to avoid the chaotic GW MFA, but that was a mistake. Also, Dr. Khan spoke to me like he had no clue about anything. Almost like I was the doctor and he the patient.

Called today to schedule an appointment with a Pulmonologist as listed in the title of this yelp…read moreadd. The receptionist answered that they do primary care only and no Pulmonologist is available then said thank you and hung up before I could even ask why Pulmonologist was listed in your Yelp add.

Good and professional services is their Hallmark. I will always recommend this place to any patient.read more