Parking was easy and I do really appreciate having a pharmacy open on a Sunday, so that genuinely…read morehelps. That said, I picked up 15 pills in a bottle big enough to be a camping container. Kaiser fills tens of millions of prescriptions a year = hundreds of thousands of bottles a day. With everything we're learning about microplastics contamination, it's something to consider Would be great to see a smaller, lower-waste option.

It seems that the quality of patient care at Kaiser- Oakland has declined significantly over the…read morepast few years, especially under the current senior Administrators. Being informed about Health Care is a cornerstone of staying healthy, and Kaiser Oakland FAILS in this area. There is a serious lack of I PERSON Health Education classes vailbke at Kaiser Oakland and the staff at the Health Education area seems to be uninformed. I only have an iPad - which I cannot access Zoom on ( Zoom recently made changes to their platform which locks out iPad users). Nor do I comprehend information presented in a Zoom format - since communication is 80% non- verbal ( things like body language and voice tone). Kaiser Health Education program FAILS by not being offered on an In Person basis- it suggests Laziness and a Lack Of Effort by Kaiser's Heath Education Staff- and Oakland Kaiser Hospital Administration- and makes the whole Health Education program - Worthless and a complete waste of time.......... The attitude of Kaiser's front-line staff and Oakland Hospital Administration - seems to be that nobody cares about quality of service or taking care of patients. I'm better off getting my Heath education by just watching YouTube videos than getting any kind of useful information from Kaiser's Health Education Department.

Pao and Sakhone went above and beyond their duty assisting me with car trouble. Great human…read morekindness

absolutely do not bring your loved ones here. doctors are literally just lazy and gives off the…read moreenergy that they are only there for a paycheck. my mom has chronic severe spinal stenosis that limits her mobility, and they refuse to sign her disability paperwork, stating that "most of their patients also have back pain and they can not fill out forms for everyone." HOW UNPROFESSIONAL IS THAT? why would you say that?? they would only offer short term disability and stated preemptively that they will not renew due to the amount of work it takes. multiple professionals i've consulted have told me that she should file for disability. only barrier is the lazy doctors here not signing the form because it's too much work. BOO!!! such a shame because this was where i went for a very long time as well, as a kid. as long as i have the option to, i will NOT ever return. quality has gone so downhill.

Frank Kiang Medical Center, Oakland…read more 4/2/26- Staffs are great and everyone seems really nice. Small office so it's a quick visit every time.

I have never been to this medical center, but my mom has a follow up medical appointment this…read moreafternoon. Based on my observation, most of their patients are Asians. The waiting room is spacious and clean. The employees at the reception area are helpful. A lot of Cantonese is being spoken among the employees and incoming patients. My mom has been getting medical treatment from this medical center for a good while and she is okay with their service. At least she does not have to wait long to see the doctor. The only drawback for me is it can get boring in the waiting room when there is no piped in elevator music...zzzzzz! It's convenient that they have a pharmacy on the third floor.

Alta Bates Summit Medical Center, Oakland…read more This review is for the 3rd floor, Surgery Intake. Upon checking in, I was called in pretty quickly and was seen right away. The care I've received was phenomenal! The first nurse who registered me in was super supportive. I didn't get her name but she was a G.I nurse prior and a nurse for 20 years, she wore all red, has short hair with cute glasses! She was very informative, helpful and direct. It was a great experience! There were many staff who also help me to relax about the whole procedure. I honestly don't remember the surgery but remember the after care. The staff who cared for me were Chris, Gia and Senora/ Cinora. Chris made sure I was awake and aware when the anesthesia wore off before sending me to the recovery room where I met nurse Gia. Nurse Gia helped me with understanding the after care instructions, made sure I was well and okay to leave. It was cool to get to know her as well, we have very similar birthdays and I think that was cool! Senora/ Cinora was very kind and sweet. Overall, I had a great experience with 3rd floor- Surgery Intake and would highly recommend them to other people. Thanks to all the medical staffs and doctors also!

Been here a few times and this medical center or hospital is clean and still in good shape. Love…read morethe modern look of the building. Every staff and nurse we've met so far has been helpful and friendly, especially in taking care of my elder parents. So far no issues. The inside and getting to the medical office is like a maze though. Haha You can easily get lost like I did. The parking is an issue for me as you have a garage parking but can only be validated for a few hours for free and then you pay. It's expensive. There is also valet but that is expensive. Why do we have to pay parking for patients? Your appointment is never under two hours; you would be lucky if it was. The street parking is the cheapest and so far I have been lucky in finding one close especially, for my parents. All in all, I appreciate the staff here in trying to help us the best they can. [12R,2016]

My experience for a suspected aortic Aneurysm. was very efficient and comprehensive. ALSO all of my…read morearteries were examined No. disease found. THE cardiac surgeon was outstanding . and she prescribed 2 blood pressure medications. The staff was perfect. This was several months ago. No aneurysm. apparent. But now I believe I have Lupus with the rash on my face and a positive ANA. And a few other symptoms and findings. Douglas E. Ridey MD orthopedist BD 1/11/1941, 925 386 0279, Address 37 Knickerbocker Ln Orinda 94563 Thank you and please schedule appointment in afternoon.

I saw earlier that today is National Doctor Day, and I couldn't let it pass without recognizing…read morethree incredible people: Dr. Brian Ruhle, Dr. Travis Miller, and Nicholas Wiseman, PA. Dr. Ruhle and Dr. Miller are not only outstanding surgeons, but they also genuinely care for their patients in a way that goes far beyond medicine. I consider them not just my doctors, but part of my extended family. After my major surgery on 04/25/25, them made me feel safe, heard, and cared for like family. They were both incredibly proactive throughout my recovery following an almost 8-hour procedure, and that meant everything to me. It truly made my day when Nick Wiseman checked in the very next day after surgery to see how I was doing. The three of them will always hold a special place in my heart. Thank you for your compassion, dedication, and the exceptional care you provide. One day I hope to make it to Emeryville to see you all again ~~~ and finally get a photo of us together. Forever grateful and thankful.

My family member has been a patient at this clinic location for the last 10 years. We've seen staff…read moreturnover/PCP reassignments, which is typically less than ideal. However, to my amazement, we've been blessed to have been assigned to providers who were consistently patient, sensitive, took the time to listen and went above and beyond. I don't have anything less than positive to say. Desk staff are straight forward, they could be warmer and fuzzier. Most importantly, I feel my family member's health care needs are being tended to. I am so appreciative of the scope of services offered by this community clinic. The surrounding areas of the building could be kept cleaner.

Early last week I had been experiencing many sick symptoms for a few days so looked for a clinic…read morenearby to stop in. I'm SO lucky I found this caring medical group! From a seamless office experience of filling out paperwork for the first time to seeing a team of kind, compassionate practitioners, the Order of Malta Clinic is a wonderful resource for the Oakland community. Upon entering, I had a bad cough, chills, and chest congestion. They ruled out anything serious by checking my temperature, weight, and blood pressure. I felt well looked after during my office visit. And just as the doctor said, 5-7 days the viral funk left my system. For anyone in Oakland getting sick, I highly recommend this clinic.

GOD is truly working thru the "Order of Malta" clinic in Oakland, am very thankful knowing such…read moreprofessional and caring medical team led by Dr. Samuel Dong, Dr. Thomas Wallace and with their supportive staff, Ms. Deb, helped me so much by providing me with their expert diagnosis, laboratory tests among others. As a senior citizen, my sleep apnea condition was also tested as it may also be detrimental. I pray for God's continuous hand and support for everyone in need thru the whole organization of the "Order of Malta" worldwide. I truly appreciate your time and support in attending to my medical needs

Just switched to an HMO run by B&T/Altais (subcontracted from Aetna). Their patient website sucks…read moreand offers very little visibility into the status of claims, prior authorizations, etc. And even minor referrals need prior authorizations. Standard turnaround of prior authorizations is 14 days. That's crazy slow!!!

I have never dealt with a more inept, unsympathetic, group of care professionals in my life. I went…read moreto the doctor and my claim wasn't paid. 5-6 calls later on the same claim and nothing. They keep telling me it's not even on my file. Absolutely just nuts. You call in and they don't help at all, they just say nope, i dont' see anything on your file even though I have a rejection notice in my hand. Just inept, terrible company and group of people. Best of all is they don't care. If dealing with Brown & Toland doesn't make you want to overthrow the insurance industry, i don't know what else will.

All people in the front desk have a VERY VERY RUDE attitude, I believe they think they are doing…read moreyou a favor for something YOU ARE PAYING to get! Toda la gente que esta en la oficina son SUPER MALEDUCADOS!! (Por no decirles peor)Creo que piensan o sienten que te están haciendo un favor al atenderte por algo QUE TU ESTAS PAGANDO!

Mi esposa llego a 9 am y la señora del pelo corto y guero le dijo que ya no alcanzaba espacio pero…read moreque si se esperaba para la tarde ,iba ser El primero ;después del lonche cuando llegó mi esposa le dijo que ya no había espacio porque había gente delante de ella. Y ya no la atendió.

The Berkeley Free Clinic is an American treasure. I have been going to dentist there for a long…read moretime. The room is clean, the staff is friendly, and the service is professional. I am truly grateful that BFC has stayed open all these many years to serve low income people in need. And it really is free, but I always make a donation to help keep them afloat!

They were really nice and helpful to my daughter. There is no parking, come prepared to pay or walk.read more