Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

Please beware and never send any loved ones to this place!!! We lost our father because he…read moreaspirated when we had told the care staff at Hale Nani to be extra careful on feeding through the feeding tube to prevent aspirating. Instead we were called in the evening that he had passed. Cause of death--aspiration!!! It is a drab and depressing place and unfortunately he was placed there from Queen's since St. Francis was full.

Hale Ho Aloha is a wonderful place for your loved one. My husband has been here for 4 months and…read morethe staff ( the administrators, the RNs. LPNs, CNAs, the activities people, the dining room workers, and the housekeepers) are amazing!! Everyone is attentive, caring, kind, resourceful, and ALWAYS positive and upbeat!! Never once was my husband or I ignored. They are there to make the residents as happy and comfortable as possible. My husband had been in two nursing facilities on the mainland after an accident and surgery, so we can attest to the superior quality of Hale Ho Aloha. We couldn't be happier with our choice.

This is the worst place on the island. The care is awful. They just want your money. They don't…read morecare how your loved one is treated. If you want your loved to die sooner this is the place to go!!! giving one star is being generous and that's only because I had to put a star there to post a review

The Care Center of Honolulu has taken care of my husband twice within the last six months, and both…read moretimes he has thrived due the excellent care and staff. The second time his stay was longer and he gained his strength back better than the first stay. I know the quality of his care was da best and helped him get stronger daily. I specifically requested The Care Center of Honolulu over other skilled nursing facility for it's excellent care, compassion, and supportive staff (PT, OT, Nurses/Aids and Dietary, and Administrative personnel). The admissions staff - Mike and Lynn are a Blessing since they accepted my husband into this facility in a timely manner when my time at Queens Hospital discharge was approaching. Mike and Lynn assured me that the transition will be smooth and my husband will be taken care of. And he sure was, settled in his room with the great nursing staff of the 2nd. floor. Mike and Lynn made sure that I was mentally happy as well since transitioning from Queens Hospital to Care Center of Honolulu was quite stressful. Mike also called me on a Sunday to inquire how I was coping with the transition and to schedule the orientation to meet the staff that would be taking care of my husband while at Care Center of Honolulu. Thank you Mike and Lynn and please be assured that if I need skilled nursing services, you are on the top of the list. Thank you again for your support and help on the recovering of my husband Words cannot express how grateful and Blessed I am to have the PT and OT Staff take care of my husband. The Staff has been so caring, supportive, and the outstanding quality of care, and always so professional as well as caring for his needs as well as my needs as a caregiver. The PT and OT staff always kept me abreast of his progress and always assured me he was progressing well. I know that his progress at the care facility as a resident was due to the hard work that the Staff has invested in him. The support of Stacy, Kevin, Tasha and I'm sorry I don't have all of their names , I am forever grateful. You all are my angels, and I thank God for your help. I cannot say or praise the nurses/aides/ enough on the 2nd floor who were so supportive, caring, administered excellent quality of care, and always willing to help me when I needed assistance with my husband while I was visiting. The nurses/aides answered my questions with so much respect and care. They followed up with me on my questions and obtained the answers if needed. Their dedication to my husband and willingness to help him eased my mind everyday. They answered all of my questions, and assured me that my husband was improving and contented while he was staying at the Care Center of Honolulu. The nurses/aides are such a Blessing, and I wanted to thank each and everyone of them for the care they provided to my husband as well as other residents, their professionalism, dedication to all that need care at the facility. The nurses/aides are: Ester, Rousell, Venus, Patrick (always made sure my husband had his TV on UH sports and taken back to him room in a timely manner for bed), Mack, Marlene, Rochelle, Sarah, Doreen, Abie, and Justin. If if left anyone out, thank you so much from the bottom of my heart. I am grateful to all of you for caring for my husband. You are a Blessing to us. Thank you for all you do for the patients at The Care Center of Honolulu. Thank you to Dr. Bruce Tamura as well...always willing to call me and discuss the progress of my husband. He called me to give me updated progress of his health and the health issues that he encountered. Also, suggested a healthy diet that would benefit him and his health challenges. I am thankful for his knowledge and guidance in my husbands health. The Dietary staff was go gracious to me and always assisted me when I asked for milk whenever I visited. The Staff never questioned me or hesitated on my request. The milk was used for his snack which was avocado and milk. This snack made him happy as well as I shared this special snack time with him. I am grateful for their hospitality and making my husband happy with his milk and avocado. The maintenance staff was very helpful and attentive to ensuring that my husbands TV was working when he had to transfer to another room. Their help with the remote control/tv installation made him happy since he could watch his TV shows. Thank you for your help. Thank you also to Zeny on always keeping me posted on my husband's participation on activities. I truly believe that socialization and activities are also medicine and help to stimulate his well being. The receptionist were also so helpful and friendly and always greeted me with a smile. They are the greeters of The Care Center of Honolulu. Thank you The Care Center of Honolulu--I will always be grateful for your rehabilitation on my husband and giving him strength to carry on living his life. God Bless this facility an it's workers.

The experience at CCOH was very compassionate,friendly, and very knowledgeable on all our questions…read morewe had for mom's care there. Mike Ramos welcomed and took good care of my mom's needs as she settled in. PT/OT staff are outstanding and always happy, while encouraging their patients to get well. There is good communication amongst all workers there, so we felt very comfortable. We highly recommend CCOH

The RNs, CNAs, and nurses assistants were all passionate of their job and duties in spite of having…read morehectic schedules. The PTs and OTs were awesome too! Although the sessions were short, it was packed with challenges that were suitable for the patients. Every one was encouraging and supportive of both residents and patients who were there for rehab. Just simply Awesome!

My 91 yo friend stayed at Avalon for almost 3 weeks. Although the place is a bit old, I was…read moresurprisingly impressed by the care and the friendliness of the staff. Although it looked a bit hectic at times due to shortage of staff at times, most of them were very caring and attentive. The facility is not the most impressive t place but the staff was very friendly, professional & caring. It was the staff that made it very comfortable for my friend. We had a great experience with everyone there. As for the parking, l just parked crossed the street by the school so it was not a problem for me.

Great facility with good staffing. The majority of the workers are caring and helpful. Sometimes…read morethey are short staffed, however, they still provide a good level of care given the circumstances. The only drawback I see is driving up the winding and steep hills of Sierra Drive and Wilhelmina Rise. You will, however be rewarded with million dollar views that you can take in and appreciate. They have quite a good amount of programs that everyone can participate in. Of all the facilities that were presented to us, we chose Maunalani. Maunalani was the right choice to get my elderly Mom back on her feet again.

If you need to send your loved one for excellent care, send them here. The staff is kind and…read moreattentive and extremely flexible about your family members needs and requirements. The regular menu rotates from week to week but there are other options, depending on the residents dietary requirements and restrictions, that the staff would provide at meal times and in between such as sandwiches pizza, samin etc. There's always a green salad and fresh fruit which is a nice change from hospital style food. Depending on the person's requirements you are also able to bring in outside food, treats, and goodies. The dining room is spectacular. As a non-profit organization they will not milk your insurance company dry before they discharge your friend or family member. The objective of this facility is to rehabilitate people in a healthy, friendly, loving and professional manner. Physical therapy and occupational therapy is offered daily. There are many social activities including religious, games,.exercise music and entertaient, animal interaction and the list goes on. The views are spectacular and the many lanais offer fresh air and sunshine. Our discharge interview was thorough and informational involving many departments of this facility. Big shout out to Karl, Meaghan, Brinh, Manny, "Nikki", Lauren and oh so many others

My father was recently hospitalized and then needed to go to short term rehab to get stronger prior…read moreto coming home. He ended up at short-term rehab at Hale Ola Kino. The location was convenient. He was here approximately two weeks. The main reason to going to short-term rehab is if they need more physical therapy and occupational therapy to get stronger to be independent. Sometimes they no longer need to be in the hospital, but may be a fall risk so going to short-term rehab is a good idea. Overall, I think he had a good experience. He did receive PT and OT on most days. I believe it's six days a week. First they started him with a walker, then a cane, and then did trial him on no assist device. I also asked them to make sure he could navigate stairs. He told me the food was pretty good. Staff was attentive. Physical therapist and occupational therapist were personable and provided good therapy. Would definitely recommend this place for short-term rehab.

We have used this facility for elderly family members and friends (for various medical conditions)…read moreover the past few years for their rehabilitation services. Most of the staff have worked here for years and they are a wonderful group of caring and attentive people. I observe them working cohesively together as a team. The RNs in charge get to know each patient personally as well as their conditions, treatments and goals. As a Registered Nurse, I am satisfied and pleased with the care and rehab provided at Hale Ola Kino.

Follow up review as dad is still in rehab - Nuuanu Hale initiated a Care Plan meeting for dad, me,…read moremy brother and the managers of various areas who are assisting with Dad's rehabilitation- nurses, physical therapist/occupational therapist, diet, activities, and social services. My brother and I were pleasantly surprised to have each manager share their updates of dad and what their goals are to meet his proposed discharge date. Mahalo to Christina, the nurse manager who confirmed the medications he is receiving and asking us the right questions to ensure we're on the same page. She answered all our questions and reassured us that he is doing well and being pleasant to the nursing staff. Yay! Next up was Amrik the PT and OT manager who shared Dad is 94 but listening to the therapists and trying to do what they ask- he has walked 20 feet with a walker and they are giving cues for him to take bigger steps also helping him with proper way to get up out of a chair, sit down, sit on the potty, get up from potty, and encouraging him to keep trying, which he has been doing, much to our surprise and joy. Then there's dear Maka, manager of activities, she works hard to get to know each patient, what their interests are, hobbies, routine and wants to help them stay as close possible to what they enjoy doing at home. She visits Dad every day and when she heard he liked watching westerns and war movies, she got him his own TV since the double rooms share one TV only. She promised us in this meeting she would do it that day and it was there when my brother visited dad yesterday! At Christmas they received a big donation and she delivered all the gifts to each patient! A big mahalo to Jason, the dietary manager who brought us up to date on dad's eating habits which we had worried about and happy to see he was enjoying the food, his weight and although dad doesn't require a a structured diet, Jason still wants to make sure dad is okay with the food. He said there is an ice machine we can use for his Coca Cola and also a soda machine available in break room if he asks the nurse for one when we're not there. (Jennifer, another nurse, had taken the time to call me to say dad was craving one and didn't have change for the machine, so I was able to bring one for him). Jason explained the dietician will do an assessment of dad but we are happy he is eating the food and getting plenty of liquids. He looks great and his color is so good. Social Worker, Nu Timotea, was facilitating this meeting and did an awesome job explaining the next steps for his proposed discharge date. Helpful suggestions and recommendations gave us the baseline we needed to start the phone calls to begin the selection process of where is the safest and most comfortable for dad. I thanked all of them for making it a pleasant experience for dad and how impressed and touched we are with the care he receives as well as what we observe with the other patients. We are there every day at different times so we've met and seen various staff- everyone is cheerful, helpful, patient, gracious and kind. Even when they're super busy it seems they stop to reassure a patient or communicate what will happen next. It brings tears to my eyes what wonderful people they are to help others in need.

My mother was there for three weeks and I was amazed at how much attentive care that their staff…read moregave. They made her feel so welcome. They attended to her every deed and she flourish their period. This might be their first positive review, but trust me the staff there are remarkable. And especially Velma. My mother actually misses her and her company and her care. Don't let the building or the reviews fool you! Once you see how they interact and observe everything you will understand what I'm talking about. Thank you, Nuuanu Hale for taking care of my Mom.

If you need rehab, the Villas is your place! My husband…read morestay there twice - once for his knee and recently for his hip surgery. The staff took great care of him both times. A huge shout out for Mr Stephen Brewer, Director of Nursing, for his leadership. And a shout out for Sherilyn (CNA), Ashlyn (PT), Myridal (OT), Junei (Coordinator), Kristen (Social Worker) for their care and dedication to patients! Just a great place with wonderful people! Thank you!

Had an awesome experience from the day I walked in, felt the warmth and aloha from the employees of…read morethe facility the office staff all the way to the CNA's, the care was awesome and the interaction with staff and management was top of the line, if I had to return to a rehabilitation facility I would definitely go back to the villas! Just to keep a bit of privacy I will not mention staff individuals, But I felt as though I was family in here and I spent 10 weeks here for medical and physical therapy! Oh yeah and the food was so ONO. I initially was on the 2nd floor in a shared room and thanks to the floor manager I was transferred to the 5th floor by the end of week! She was the bomb I even spent a lot of my free time on the second floor . The fifth floor staff has so much aloha I felt at ease being in their care! If your family never needs a rehab facility I give it 100 out of 100!! Send them to the villas