I really appreciated the care and compassion for my mom from the entire team. They treated her…read morewith respect and kindness and gave our family peace knowing she was truly cared for. Thank you all for everything!

Palolo Chinese Home (PCH)…read more Responsive and kind staff: Staff members are prompt in responding to resident needs, smile, and show kindness and compassion. Good food and dining experience: the food is taste and nutritious with the flexibility to accommodate dietary restrictions. Chef Aaron Love was former chef at Sheraton Waikīkī hotel. Cleanliness and environment: the facility is clean, comfortable environment. Facilities and rooms that are well-kept. Engaging activities and amenities: A wide variety of activities, such as arts and crafts, physical therapy, and socializing. Family satisfaction: I feel less stressed because i know my grandmother is being cared for. My 102 year old grandmother has had very positive experiences with the adult day care, rehabilitation facility, and long term care facility. Darlene Nakayama (CEO). Cheryl (admissions) Jessica (social worker) Justin (fiscal office) Dr. Tamura (in house) Nurses in harry wong hall PT and OT Maintenance staff Are all AMAZING!

When I found out one of my dear friends who I used to play mah jong at her house moved into a…read moresenior living community, I knew I wanted to visit her. I called her daughter to confirm she's now at One Kalakaua Senior Living (OK) and was provided with the room number, along with check in procedures when going. Located at the corner of Young St and Kalakaua Ave, OK opened its doors in 1997 where they offer units for people 55 years or older to purchase and live in. They also provide a cafeteria and cleaning services to assist the residents. I was fortunate to have found street parking as my friend and I went on an early weekday evening. There were just a handful of visitor parking where all of the stalls were occupied but one and luckily my friend snagged the last stall in front. Prior to entering, there's an iPad on the wall where all visitors need to register your information. As you enter the doors of OK, the receptionist confirms your registration and then with the information you entered in the iPad, a sticker is printed and you place it on your chest. This was a first time for the both of us so we asked the staff we were visiting our friend and gave the room number where she immediately blurted my friend's full name. Seems like she's well-known here and have many visitors. It's been over 30 years since OK opened and I was quite impressed they keep up with maintenance as I found OK to be modern and well kept. I noticed the tropical floral arrangements and plants, which gave the facility a bright and welcoming ambiance. My friend's unit was a good size for a one bedroom and it was well kept. The unit was in the midst of re-painting. She mentioned the cleaning services offered, where it's convenient and worthy of the fee but didn't say good things about the food. She's a foodie and loves Chinese food. We used to have potlucks where I was responsible of getting the food and a couple of times I cooked at her place. She's got a refined palate for sure. Overall, a very impressive first visit at OK. The residents who I casually bumped into seemed happy and content, just like my friend who is happy to be living here at OK.

One Kalakaua is a beautiful senior living facility. It is located in the heart of town across the…read morestreet from Foodland. It's really a beautiful building which has many activities for seniors, a pool and jacuzzi, library, salon, and fitness room. Residents own their own condos which is different from other senior living options. We came by to visit a friend and were able to dine with them in the dining room on the first floor. The hostess Fely was a bit rude, but after we checked in everyone else in the main dining room was extremely pleasant and accommodating. Dinner started off with a trip to the salad bar which was super fresh. We then had the soup of the day which was the Manhattan clam chowder followed by your entrée of choice, vegetable, starch, drink and dessert. I had the ribeye steak, French fries and spinach. Dessert was Kona coffee ice cream. The food here is quite good! Several steps up from food typically that would be served at a senior assisted living facility. Essentially like restaurant quality!! Really! I was actually pleasantly surprised.. Definitely a really nice place to live for seniors.

Hale Ho Aloha is a wonderful place for your loved one. My husband has been here for 4 months and…read morethe staff ( the administrators, the RNs. LPNs, CNAs, the activities people, the dining room workers, and the housekeepers) are amazing!! Everyone is attentive, caring, kind, resourceful, and ALWAYS positive and upbeat!! Never once was my husband or I ignored. They are there to make the residents as happy and comfortable as possible. My husband had been in two nursing facilities on the mainland after an accident and surgery, so we can attest to the superior quality of Hale Ho Aloha. We couldn't be happier with our choice.

This is the worst place on the island. The care is awful. They just want your money. They don't…read morecare how your loved one is treated. If you want your loved to die sooner this is the place to go!!! giving one star is being generous and that's only because I had to put a star there to post a review

This is not the place for someone you love. Do not make the same mistake we did. It's heartbreaking…read morewhen you come to visit your dad for lunch, and you find him eating in his room alone out of a paper plate with his diaper full of feces. Instead of cleaning him and taking him to the lunch room, they brought him a to go plate. This is just one of the many unsettling things I have personally seen.

What you NEED to know before touring:…read more -New management took over a year ago (Albert, the new owner is genuinely kind) -During the day, the facility is so beautiful... BUT AT NIGHT, THIS PLACE IS SCARY AS HECK. -The Staff was kind, but please add more friendly staffs at night. It bothers me so much how creepy it was inside the building like from a horror film! Imagine just being a resident and living here! -The area of this location is VERY FAR from "civilization" (meaning this place is located in the country side of Hawaii where life is simple) -NO major chain stores nearby (no McDonald's or Walmart nearby) -Very large facility, but I found 50% of the rooms not clean. I glanced at the dining area and the carpet was very dirty. Mr. Albert Chen, please add lights outside of the building. It was PITCH BLACK on the outside and is terrifying to imagine living there with just how dark it is!!!!!!!!!!!!! I do not want my loved ones to feel scared. I can't imagine being an elderly folk and then looking out of my room at darkness. The feeling was eerie and UNSAFE. However, Mr. Albert Chen was a very friendly man. I feel happy he is the new owner, but I feel there's still so much that needs to be taken care of at this facility. Visited this assisted living home situation for my father months back, but only had time to write up my honest review now.

The experience at CCOH was very compassionate,friendly, and very knowledgeable on all our questions…read morewe had for mom's care there. Mike Ramos welcomed and took good care of my mom's needs as she settled in. PT/OT staff are outstanding and always happy, while encouraging their patients to get well. There is good communication amongst all workers there, so we felt very comfortable. We highly recommend CCOH

Great activities! The food is yummy! It always smells good, everyone is so nice there!read more

Waialae Senior Living staff are not friendly and not organized. Lots of other options in the area.read more

Both my aunt and uncle reside at Waialae Senior Living located close to Manoa and Kaimuki. Both are…read morevery pleased with the care and service they're receiving. They also enjoy the daily activities and the musicians that come weekly to play local Hawaiian songs. The local style cooking reminds them of home. The staff (aides) and nurses are outstanding as they monitor their care needs and all of their medications. My aunt who needed a blood test received it there from the nurse as I was not able to take her to the lab. I don't think most other care homes offer this service. Having a nursing staff on duty, we felt that was an important decision to consider. I would recommend Waialae Senior Living to family and friends.

Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

Please beware and never send any loved ones to this place!!! We lost our father because he…read moreaspirated when we had told the care staff at Hale Nani to be extra careful on feeding through the feeding tube to prevent aspirating. Instead we were called in the evening that he had passed. Cause of death--aspiration!!! It is a drab and depressing place and unfortunately he was placed there from Queen's since St. Francis was full.

Great facility with good staffing. The majority of the workers are caring and helpful. Sometimes…read morethey are short staffed, however, they still provide a good level of care given the circumstances. The only drawback I see is driving up the winding and steep hills of Sierra Drive and Wilhelmina Rise. You will, however be rewarded with million dollar views that you can take in and appreciate. They have quite a good amount of programs that everyone can participate in. Of all the facilities that were presented to us, we chose Maunalani. Maunalani was the right choice to get my elderly Mom back on her feet again.

If you need to send your loved one for excellent care, send them here. The staff is kind and…read moreattentive and extremely flexible about your family members needs and requirements. The regular menu rotates from week to week but there are other options, depending on the residents dietary requirements and restrictions, that the staff would provide at meal times and in between such as sandwiches pizza, samin etc. There's always a green salad and fresh fruit which is a nice change from hospital style food. Depending on the person's requirements you are also able to bring in outside food, treats, and goodies. The dining room is spectacular. As a non-profit organization they will not milk your insurance company dry before they discharge your friend or family member. The objective of this facility is to rehabilitate people in a healthy, friendly, loving and professional manner. Physical therapy and occupational therapy is offered daily. There are many social activities including religious, games,.exercise music and entertaient, animal interaction and the list goes on. The views are spectacular and the many lanais offer fresh air and sunshine. Our discharge interview was thorough and informational involving many departments of this facility. Big shout out to Karl, Meaghan, Brinh, Manny, "Nikki", Lauren and oh so many others