Only get if you need a landline. They charge you for everything. Their internet stinks. Besides having to disconnect everytime there's a storm it's slower than heck. As soon as starlink came to our area we got that and love it. Now they have supposedly better internet but for what I need it for it's cheaper to stay with starlink . In our case we also have to unplugged the landline. Only good thing I can say is their guys that come and fix any problem are great. read more

My elderly parent has a landline phone and it hasn't worked all week. She is unable to call anyone that does not have a local phone number. I drove to the kaleva telephone company and the Lobby is closed . When I went to the drive up window to speak to someone and inquire about her phone line Jennifer was at the window. She immediately cut me off before I could tell her what the issue was and asked who my cell carrier was. She claimed it was a Verizon Wireless issue. She claimed Verizon phones were unable to make local calls. When I tried to explain to her that my son has an AT&T phone and he is unable to call the line she continued to cut me off roll her eyes and had an attitude so I left the window. I stopped at 2 local businesses who also have landlines and they were having the same issue. I stopped back at the office to explain this and she insisted that it's my cell carrier. When I told her that my son has a different cell carrier she explained it's also his cell carrier that can't make calls to landlines and suggested we start calling our cell providers. I told her that we could make calls to landlines that were not Kaleva telephone landlines she was still adamant that nothing was wrong on their end and she refused to help me . Today, I see on Facebook that there IS actually an issue with Kaleva Telephone and their long distance carrier. All of this would have been fine had I not had to deal with Jennifer in the office. She could have at least offered to look into it or put a ticket in. The fact that she wanted me to call Verizon and AT&T to fix the issue with THEIR telephone company is ridiculous and her attitude is terrible. She should adjust it or not work with the public. read more

You can not even get a hold of anybody in office when something happens with the internet. Had unplugged internet before I went to bed on Friday night. When storm passed I plugged back in no internet as of Sunday at 3:28 pm. Have tried calling the repair line dose not even ring. Several times I have called Saturday, Sunday same thing. When it runs it is ok!!!! read more

My service is still glitching in and out and they were just here to fix that. Come fix this thing. I am sick of it. In Wellston, MI on Hoxeyville, Rd. Sick of paying for crumby service. read more

I honestly can't understand how this company is allowed to have a monopoly on internetphones service in this area. My Internet is constantly glitching and a quarter of the time it doesn't work at all. I can't understand why they can charge the same amount or more than other companies. I should only have to be charge for the actual amount of time that the Internet works. The customer service is atrocious and their hours are you kidding me??? This company has got to go. Or they need to get with the times or get out of town. read more

This is by far the worst internet you can get. Seriously don't even waste your time. It's expensive and doesn't work most of the time. I pay 60 dollars for 6 meg and it never goes over 2. I am more and more upset with the service and the company everyday. Absolute f***ing joke... Deserves no stars.. read more

You are a Prisoner in there coverage area. Unless you enjoy things off some other co.'s dish. Kaltelnet DSL HIGH SPEED INTERNET Up to 1 meg. $29.95 = $29.95 per meg. Up to 15 meg. $120.00 = $8.00 per meg. You can request higher meg. South korea 100+ meg. $50.00 (as of 1 yr. ago ) I must say the service I can afford is about 99% no down time read more

This company is a joke, we can't keep net service or get anyone to help get to the bottom of their problem, haven't had good net service since Feb of 2017 and they just don't care, I'm turning this company into the Better Business Bureau and possibly small claims, we pay high dollar for no service most of the time and trust me when I say, they don't care about their customers, very unprofessional and rude. read more

I had to rate it 1 star because it wouldn't allow half a star! This internet provider is absolutely the worst. You will overpay for a service that rarely is provided. Service is constantly interrupted, I cannot stress this enough CONSTANTLY. DO NOT use this company if you work online, enjoy surfing the web, or even occasionally enjoy getting online. You can literally get a better internet service out of a rock. Their prices are ridiculous, and service shows how back woods they really are. Use any other provider out there no matter the cost, it will still be a better deal. read more

This has got to be the worst cable and internet company ever. I have had issues and when i called to ask i was told if im dont like it get someone else. There is nothing else available here. We never get the speed we pay for and a lot of the time it is so slow you cannot stream any video which is the main reason i have internet. Not to mention you pay twice as much for half the speed of most other providers. read more

I agree with the other reviews. If there was a 1/2 star I would have to use it. Poor service on a good day. If we had a choice we would send them packing. read more

this is the worst buisness in the history of buisnesses.......the internet sucks you try to get it fixed they say deal with it...you file a complaint it dont get resolved...the tech guys have no idea what there doing...the young tech guy left 500 feet of line just laying on the ground after he hooked my internet up.....they got evrybody by the balls cause they are the only service around.......cant wait for diff. service to come in..... read more