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    Kalina, Robert A , DDS & Wallace, Phillip DDS

    5.0 (1 review)
    Closed Closed

    Services - Kalina, Robert A , DDS & Wallace, Phillip DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    13 years ago

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    Cleveland Clinic Family Physicians

    Cleveland Clinic Family Physicians

    3.7(3 reviews)
    0.0 mi

    I want to thank retired Dr. Freddy Fuentes for referring Dr. Elizabeth Kightlinger. She's…read moreoutstanding. Easy to talk to, very thorough and very efficient.

    I will say when I first came in to this practice I was very pleased and impressed with the care I…read morereceived. I've been a patient for a while now, with that being said I arrived home last night from the west coast to find a very offensive letter in the mail waiting for me. This letter is telling me that I've missed multiple and multiple appointments, and that if I don't want to really be there I don't have to so they will stop seeing me! I must say I'm glad that this dentist is showing his true colors! The fact that letter was not entirely true but also the maturity of it was ridiculous! Technically the entire time I have been with this dentist I have missed two appointments one being I was on the international trip, the second was at the end of last month. I had an appointment for a cleaning and I was eight minutes behind schedule because of traffic on SomCenter Road when I arrived I can feel the attitude from one receptionist in particular they took me back did x-rays but did not do the cleaning because and I quote I was eight minutes late and they only have 45 minutes with me so I said no problem I will be back the following week to get my cleaning done and I also had a small cavity. Well I have just received horrible news that there was a death in my immediate family I took off did not think about canceling this appointment because as any normal human being that would be the last thing on their mind! So again I find it very rude and offensive to have such a nasty derogatory letter in my now waiting for my arrival after a week and a half of hell that I have been through. And by the way I have even paid for my services before I left the office building to take care of the cavity and it will not be fixed by this dentist as he made it clear he does not want me as a patient which is totally fine! Again he comes off as a great doctor to begin with but just make sure nothing happens in your life that you can't control and be sure no matter what to give them a call even if it's a life changing experience happening in your life you must call them or you will get a nasty letter and they will turn on you like you were just the person from the streets. All of you at that practice should be ashamed of yourself! And look how he tries to blast me out for speaking the truth! BTW DR. Stern you don't have my permission to talk about details out certain visits! HIPPA Buddy! You can say what You wish but don't you EVER talk about my visits! You're clearly one liar! It's funny how you say I've missed multiple appointments! Why don't you be real and tell people how you and your staff really are! Assholes!

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    Cleveland Clinic Family Physicians
    Cleveland Clinic Family Physicians - Lori - Expanded Functions Dental Assistant - Smile Brighter Willoughby Hills

    Lori - Expanded Functions Dental Assistant - Smile Brighter Willoughby Hills

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    Jordan - Patient Care & Insurance Coordinator - Smile Brighter Willoughby Hills

    United Dental Care, Inc

    United Dental Care, Inc

    3.4(5 reviews)
    0.2 mi

    Dr. Ahn is very nice and great. I actually recommended him to one of my friends. I got repaired my…read morecavities, all of which are in good quality now. The office lady at the counter is always happy person.

    Avoid coming here if you have any sort of fear or anxiety coming to the dentist. Dr. Ahn is very…read morerude and not understanding. I went a year ish ago for a cleaning and I knew there would have to be some work done as it's been awhile since I had went to the dentist. He made it sound like I wasn't taking care of or brushing my teeth. Was rude about it but I looked at it from his perspective because he's a dentist it's his job to educate his patients... I made an appt for some fillings to be done and when I spoke to the receptionist I let her know the anxiety and fear were bad she laughed thinking I was joking and said "you'll be okay". There was a misunderstanding on when the appt was so I missed it and we rescheduled it for this morning. I showed up explained again about the fear and anxiety Dr Ahn came to the waiting area said "it's a waste of his time and my time, and how it looks bad for business" needless to say I will not be going back to him, not understanding at all and all I left the office with was more anxiety of going to any dentist. It does seem like it is all about the money and how he looks. Receiving 1 star and a bad review doesn't look great for your business either Dr. Ahn

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    United Dental Care, Inc
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    Kalina, Robert A , DDS & Wallace, Phillip DDS - oralsurgeons - Updated June 2026

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