Ben Corriveau, my salesman throughout the buying process was extremely nice, professional, not pushy and kept in contact with me (even giving me his cell number) throughout. On the day my vehicle arrived Ben was on vacation and, even though in another state, continued to keep in contact with me to ensure everything went smoothly. Needless to say, I was impressed with Ben's work ethic. Hopefully, Toyota knows they have a great employee in Ben and treats him well. Since Ben was on vacation when my Sienna arrive, Mike Bedford filled in for him the day my wife and I picked it up. Mike walked us through all the paperwork and spent over an hour inside the Sienna showing how all the electronics operated. Mike was extremely knowledgeable on the operations of the Sienna and answered all of our questions thoroughly. Lastly, Jesse Klotz, the Sales Manager, went the extra mile when there was an issue with the final financing paperwork. He ensured everything was straight and added an incentive on the final price of the Sienna for our problems. My wife and I were impressed with the Toyota team throughout the (buying a new vehicle) process. Like most people, we were not looking forward to going to a dealership because they are almost always pushy, trying to get you into a more expensive vehicle and trying to get you to buy add-ons you don't really want. However, we never once felt we were being pushed into anything we did not want. If we ever need another vehicle in the future, Toyota will be our first stop. read more

We had a wonderful experience with the unexpected purchase of our car at Kalispell Toyota. We hit a deer and the insurance company totaled our car so we needed a new one quickly. Turns out the insurance company wasn't that quick, but in the meantime, our salesman (Tyson) did everything to get me the exact car that I wanted, and he continued to communicate with me all along as I was dealing with the insurance company and made sure that all of the process went as smoothly as possible for me. When it came time to sign the papers, we were only in the dealership for 30 minutes...remember the days when it took all day to buy a car???? Well, this experience was awesome! After I took possession of the car, I noticed a rattle somewhere in the back. After the first week of consistently taking the car back in, I was very frustrated that the rattle couldn't be found, but FINALLY the service department found it (it turned out to be the headliner). Immediately they called the manufacture to get the new parts in and I have no more rattle. I've not had this good of a car buying experience EVER and I've been a loyal Toyota buyer for over 20 years. Customer service is awesome here and as long as I'm able, I will buy all my cars here. read more

I just bought a preowned 2010 vw touareg on Saturday, and we absolutely love it! Its in such sweet condition. And as a first time buyer, my experience was pretty exciting. We had Mike Lannaghan take care of us that day and he was great to work with. He was super attentive to our needs and went above and beyond his customer service. Honestly, everyone we worked with that day were all a very friendly team. We felt very informed of our decision, and didn't feel pushed in any way. We did have a low beam head light go out on our way home, which was a bummer of course, but it happens. I got a hold of mike and he promptly made an appointment for me with there service team at my earliest convenice. Then at the service appt, It took a little longer than usual to replace the bulb, so after being there for almost an hour, Garret in the service team decided to replace both beams & gave me a free car wash coupon for no additional charge, and said it was for my being patient. That was so nice! All in all, a great experience! I will definately refer any friends and family here in the future! Thank you kalispell Toyota! read more

I wish I could give more stars, share this feeling of pure joy through text, or something! Mike Lannaghan was absolutely incredible. I brought my three year old son with me to look at vehicles. Mike was super friendly, brought us a kids goodie bag to help keep him entertained while we waited and discussed options. Not only did he find something that was within my very tight budget, but it was something newer with more safety features. He took each request I made into consideration as he browsed their selection. The entire Toyota team was amazing during my visit. Each one greeted me with a smile. 10/10 I would recommend to anyone looking. 10/10 would purchase from them again! I cannot emphasize enough how pleased I am. Thank you, Kalispell Toyota Team!! read more

I had my oil changed a couple of weeks ago before a long road trip. When I went to fill up my washer fluid, I noticed that some bolts that were taken off to do the oil change, were not put back on. Luckily nothing bad happened on my trip, but when I talked to the dealership, they had me come back in and took care of the issue. Honest mistake and the service department owned it. You can get your oil changed anywhere, but I don't know many places that would own the mistake and take care of their customer. Comes down to trust and Kalispell Toyota earned my trust during this experience. That is real service and they stood by their work, even after the transaction was completed. read more

Justin and the team at the service center are incredibly helpful and go out of their way to make things right. We came in unannounced with a Tacoma on a Saturday via tow truck with a mysterious dead battery. The team worked overtime to squeeze us in and diagnosed and fixed a blown main alternator fuse. They fit us in with their last rental car for the day and had us back on the road that evening! Super nice, helpful and solutions-oriented. You can tell they care about getting you back on the road. Everyone there was genuinely helpful. read more

I shopped for several weeks, went to five different dealerships in and out of the valley, none of them compared to Kalispell Toyota. Craig Libby was my salesman... he was incredibly patient with me and I never felt pressured. It was a laid back atmosphere, very comfortable... Jesse Klotz also was a pleasure to work with, both gentleman were easy and fun to talk to and I absolutely love my Rav4!! Thank you Craig and Jesse :) -Cara F. read more

After over 30 years of buying vehicles for our business I found Kalispell Toyota to be the finest car dealer ever. From start to finish it was a pleasant experience. We had one hiccup, which turned out to be my fault, and it was handled with the most professional response possible, giving me the benefit of the doubt when I'm sure they knew it was my error, not theirs. These folks are truly dedicated to customer satisfaction. read more

I just purchased my second Toyota from this dealership. I worked with Andrew Warner. He researched and helped me look for the exact Toyota 4 Runner I was looking for. He was patient, a good listener and had great follow through. As I completed the purchase, I also worked with Devin and Robert. They were professional yet friendly and genuine. I will definitely continue to purchase vehicles from this team. Excellent service. read more

Literally the only place to get a car. Best service and support. NO BS, friendly, kind, and compasionate. In a moment where Clark Hyundai next door destroyed my faith in people in general, literally made me rethink llife, Toyota brought me back from the brink and I cant thank them enough. Its nice to know there are real people still left in the car business. Big shout out to MIKE! read more

We went to Kalispell Toyota because they were the only dealership that had the Platinum Rav 4 that we wanted. In contacting them, Ian Whitlock quickly answered our inquiries via email. After a few days of negotiation, etc. we drove there and purchased the vehicle. Ian was very low key and professional. He took a lot of time to explain everything..HIGHLY recommended!! read more

The service department is absolutely wonderful! I needed a part I could only get through the dealership and I live in Washington state. Every dealership in proximity had mediocre to bad reviews. This one had great reviews so I called them and they were able to order what I needed and ship it to me expediently. I highly recommend this dealership! read more

I bought my dream car from Aneesha at Toyota. Even with covid she was so amazing. She was patient with me and walked me through the process and helped me with every detail. She communicated things well and was very professional. I would absolutely recommend anyone that is looking to buy a car, to go to her. The whole experience was amazing! read more

I wasn't looking forward to the typical dealer experience when I saw the used car I wanted on their lot, but they surprised me with a no hassle good experience. They only charge a dealer doc fee and NO junk fee's! Josh was great to work with. It was an easy, laid back and no pressure buying experience. Would definitely recommend them! read more

I worked with both Kelly and Bobby during my transaction and they were both incredibly knowledgeable and helpful. Bobby went above and beyond to work with me and my situation was very understanding and personable. My entire experience was wonderful. I would recommend Kalispell Toyota to anyone in the market for a new/used car. read more

I recently purchased a used truck from Kalispell Toyota. Mike Lannaghan was my salesman. I have to say he made this endeavor a pleasure. He was extremely attentive to what I was looking for in my price range, and has followed up multiple times to ensure I was satisfied. Highly recommended. read more

I didn't receive a freebie or money for this review. Had to have a key made and only Kalispell Toyota could do it. I got amazing customer service from Garrett and Justin! This is a place I would highly recommend, you won't be dissapointed! Thanks guys, you are awesome! 5 stars. Nancy read more

I bought a used Lexus from another dealer (huge mistake) that was a total lemon. The AMAZING GUYS at Kalispell Toyota have been helpful knowledgeable fair and compassionate during a time that I was not at my best. I am so grateful for their help and will never deal with anyone else! read more

We had a fantastic experience yesterday at Kalispell Toyota! Not only did they make the sale completely hassle free,our sales lady Dannah Gibson was top-notch!! I highly recommend this place to anyone wanting a stress free buying experience!! read more