Ms Nelson has been helpful in every step of our need of her services…read more She is always professional and kind. Highly recommend her.

Gena Nelson provided council that helped me tremendously. I never felt judged and could talk to her…read moreopenly about anything. That made me feel like I was getting the best help possible. She was really knowledgeable and friendly and was the first psychiatric nurse that I didn't dread going to. I would recommend her to other people looking for someone they feel like they can trust.

Love Marquita and the whole staff actually. So kind and nonjudgmental. Works with you and…read moreunderstands people aren't perfect. So glad I found them

Had an appointment today at 1:45pm. Took the day off work and drove 40 miles to see Dr. Vivian. At…read moreabout 3 mins away, my GPS disconnected. I pulled over to call for directions. It was 1:36pm. I told the receptionist that I needed directions and she said she would connect me to the Fort Worth office. I was on hold for about 10 minutes. Karen at the Fort Worth office answered the phone and I told her I was in the neighborhood and just needed the final directions to the office. She said, "I'm sorry, but it is past 1:45pm and we'll have to reschedule your appointment". It was 1:46pm. I told her, "But I'm right here. I'm 3 mins away. Plus I took off work for this and drove 40 miles." She said "I'm sorry. We'll have to cancel your appointment." So they did. I did a u-turn and went all the way back home crying; plus I won't get paid today because I don't have a doctor's note.

THIS IS LONG BUT IT'S TIME THE PUBLIC KNOWS WHAT IS GOING ON IN THIS OFFICE. PATIENT AND DOCTOR…read moreCONFIDENTIALITY DOESN'T EXIST AND HIPPA LAWS ARE BEING BROKEN. ANGELA NEEDS TO BE FIRED. SHE IS UNPROFESSIONAL, ARGUMENTATIVE, RUDE AND SHE TALKS DOWN TO PEOPLE. SHE IS INVOLVED IN MAKING MEDICAL DECISIONS ON PATIENTS, INCLUDING TELLING THE DOCTOR WHAT TREATEMENT AND MEDICATIONS TO GIVE, DESPITE NOT BEING A MEDICAL PROFESSIONAL (NO MEDICAL DEGREE OR TRAINING AT ALL). ALSO, DR. SILES DOES NOT NEED TO BE INVOLVED AT GLEN OAKS HOSPITAL, SINCE HE CAN NOT MAKE DECISIONS WITHOUT ANGELA, AND GETTING HER APPROVAL ON MEDICATIONS AND TREATMENTS. If you call in for a medication refill or to talk to your provider, Angela will first take it upon herself to decide if you need either. If she doesn't think you need to talk to your provider, she will not give them the message and if she thinks, after she looks at your private information, that you don't need the medication, she will not give you the refill or have the provider send it in. What is even worse is that the providers, including Dr. Siles himself, know she is doing this and that they have lost patients because of her rudeness and attitude, but they don't stop her and don't seem to care. I had been seeing Jomy for over 5 years, but for some reason, she decided to lie to me and tell me Dr. Siles would be taking over my care despite me not being comfortable with him. However, she forgot to tell him about her lie, because when I met with him, he had no idea why I was seeing him. Jomy tried to say my medications were too much for her to oversee (though they have been the same for 5 years), but Dr. Siles told her he had patients on the same ones and she could handle them just fine. Jomy then began to argue and come up with any reason, including bringing up a fall that happened last year (which was due to a back injury and blood clots and never an issue with her) to try and dump me off on someone else. Dr. Siles' resolution was to bring Angela in WITHOUT MY CONSENT to mediate and told me Angela had the final say, if she doesn't like someone, she can discharge them from the practice. Once Angela was in the room, my sister and I continued to advocate for me when Angela raised her voice at us, said we were being disrespectful, and that we wouldn't argue with our other doctors like that. She is correct. We wouldn't, but only because our other doctors have enough integrity to tell us the truth, not change things behind our back, and talk to us like adults. In the end, Dr. Siles outright asked Angela what treatment / medication she thought I needed. Keep in mind, she has no medical training and he is not only a doctor, but the Director of Outpatient Services at Glen Oaks Psychiatric Hospital. There is absolutely no reason for him to ask her for a medical opinion. When my sister and I left that day, Angela tried to question why my primary doctors weren't prescribing certain medications and told me I would be starting therapy, which is not her decision to make. We also asked for a copy of the paperwork she made me complete (not sure why as it was the same new patient form I filled out 5 years ago) and were told we were just being difficult. Angela also told my sister she was the reason the meeting got so heated no it was because of Angela... A few days later I received a letter from the office saying I had been discharged as a patient due to being too medically complex. It was dated the day after our meeting and signed by Dr. Siles and Jomy, so either they were lying to me in the meeting or they just sign anything Angela gives them without reading it. The letter also says if you have problems, you can go to Glen Oaks Hospital. Why would someone go there when their director which is Dr. Siles just sent you a letter saying he can't handle your care? NOT OK!!

He did not exhibit professionalism in treating my depression. He was highly incompetent and…read moreextremely hostile during interactions. I was overcharged by this doctor to the tune of thousands of dollars. Stay far away!

I have found, the staff to be amazing. They have always…read morebeen kind and helpful! Dr. Meyers, reflects the same, personal skills as his, staff, to me. He is a wonderful, down to earth, yet very professional, Dr. He was able to get my medications right, from the beginning. I respect his practice, the staff and the Level of, Psychiatry that met my needs. He has kept me comfortable, and capable, of making my own decisions during, tough events, in my life! I have nothing to say but, good things, in this review!

I trust Dr Meyer as my most precious provider. He's amazing for decades of service. I call him for…read moreeverything!

While I'm not a patient myself, I've seen firsthand the impact Dr. Rao has had on my family and I…read moretruly can't thank her enough. Mental health can be incredibly difficult--for the person struggling and for those who love them. Watching someone you care about go through a hard time is heartbreaking, but knowing they are in the care of someone as compassionate, thoughtful, and skilled as Dr. Rao has brought our entire family peace of mind. Dr. Rao listens without judgment, takes the time to understand the whole person, and has helped guide my family through some tough moments with steady, respectful, and personalized care. The difference in their well-being, confidence, and ability to cope has been night and day. We are beyond grateful to have found such a dedicated and supportive psychiatrist. If you or someone you love is struggling, I hope you find your way to Dr. Rao too.

From the start, she's created a space where I feel understood, supported, and never judged. She…read moredoesn't just listen--she really hears you. Her approach is thoughtful, grounded, and compassionate, and she's helped me navigate some of life's tougher chapters with clarity and care. Appointments are never rushed, and her guidance--whether clinical or just good conversation--always feels spot on. After years of working together, I can honestly say Dr. Rao has made a meaningful difference in my life. If you're looking for a psychiatrist who's not only brilliant but genuinely cares, you've found her.

Veteran who has issue reliving the people that died in my arms. Mike helped me work through the…read morenightmares and how to not stopping thinking of them but how to see what I could or couldn't do so I wasn't living with the guilt.

Came here with a recommendation from my doctor and the experience could not have been any worse…read more The lady working the front desk is no help and even after stating my hesitation she proceeded to make the process impossible. I left before even seeing a doctor. The psychiatric care for mental health starts at the door and this place missed the mark by miles and they have no sign so finding it is a hassle too.

Amazing! I've completed all sessions with great success. The scales that are done and recorded…read moreindicate significant decreases in anxiety, over all mental health and good improvement in depression. Highly recommend for those dealing with similar issues. Great staff! Dana, Ivy, Kathryn, and medical management by Rhoda! Tell them I sent you

RUN RUN RUN away. Unprofessional front desk, undertrained tech, older/problematic equipment, phone…read moresystem issues, impossible to reach billing department, and billing issues that never go away. Due to service issues and junky equipment that constantly falls out of place, and lack of confidence that their 20yo part-time college student tech actually knew what they were doing, I decided not to roll the dice with my brain, so I raised my concerns with their part-time/contractor physician, who is extremely difficult to underrstand. Ultimately I decided to stop treatment, and thank God I did. They're all too happy to sell you on the service and tell you that your insurance is pre-authorized (Blue Cross PPO), but then the invoices started rolling in, and you will NOT be able to get them on the phone to resolve it. Before you buy anything from them, try calling the ph# on their bills (833-766-5613) and ask to speak with someone in billing. What a nightmare.

One of the best psyc doctors that I have ever had. I hav been going for a total of ten to 11 years…read more I have had others and they are no where near as honest and caring.